926 to 950 of 3,707 Customer Service Jobs in the UK

Job Title Field Service Engineer South East Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. As the world and our customers' needs change rapidly, we are proud of … more. We need you to help us address the increasingly complex health and well-being challenges. The purpose of this role as a Field Service Engineer is to support the technical needs of Philips Imaging customers and service partners. Do you want the challenge of working both independently … change activities on complex healthcare systems. Diagnosing mechanical, hardware, and software failures using established procedures. Determining the most cost-effective repair solutions to minimize customer downtime. Participating in an ongoing rotation with the Field Service Engineer team, providing remote support to customers in a 5 by 7 working More ❯

2nd Line Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and … office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us … is your ability to work in a fast-paced, customer-focused setting. You will encounter a variety of technologies, including: Microsoft 365 SharePoint Intune Active Directory Networking This role will allow you to continuously expand your skill set. What We Are Looking For: Excellent technical and communication skills Strong More ❯

Service Delivery Manager 3 Turner Dr, Yate, Bristol BS37, UK Full-time Company Description SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than … in 2023. Job Description Location: Bristol (Yate) Work Model: Hybrid, office 2 days per week Employment Type: Full time & permanent Salary: Competitive As a Service Delivery Manager at SBS, you will be at the forefront of our client interactions, ensuring their success and satisfaction. You will work closely with … our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships. What will the role involve? Managing, and aiming to improve, the overall customer relationship, delivering reliable operational support and customer service. Responsible for understanding, monitoring and implementing the contractual terms and service More ❯

safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. Our Customer Care team is looking for a Manager, Technical Support to join their growing team. This role is responsible for providing technical analysis and problem … resolution for our Blackline Safety products. In this role, you will drive the development of service programs through our distribution partners that match our world-class connected safety system. Responsibilities: Lead, manage and develop a team of technical support analysts and supervisors to a high level of service … mentoring to your team to support their personal growth and development. Provide world-class, 24X7 technical support for all Blackline Products and Services; meet service level targets for case management and call handling. In collaboration with the customer care managers, oversee the management of our contact center solution More ❯

maintaining CCTV , intruder alarms , and access control systems Diagnosing and resolving system faults efficiently Carrying out routine servicing and emergency call-outs Providing excellent customer service and on-site technical support Managing your own workload, independently and within a team environment Interested? Apply now if you're an … in relation to this vacancy. YOU MAY BE A; Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician. INDAV More ❯

Client Support Manager – Permanent Location: Edinburgh | API-Led Fintech Investment Business Are you an experienced Customer Support Leader looking to make a real strategic impact in a fast-paced fintech environment? We're hiring for a Client Support Manager to lead and evolve our B2B service offering — moving … beyond reactive support to deliver proactive, outcome-focused customer experiences. In this senior leadership role, you’ll drive the development of a scalable, insight-led support function, working closely with our Head of Operations & Servicing and Head of Customer. You’ll help shape the future of our customer service strategy and ensure we consistently exceed expectations across a diverse client base. What You’ll Be Doing ✅ Take full ownership of end-to-end customer outcomes, ensuring high service standards are consistently met and exceeded ✅ Lead, mentor, and empower a high-performing support team to More ❯

and skills for this job Find out below, and hit apply to be considered. br We’re looking for a proactive and experienced IT Service Manager to join our team and play a crucial role in delivering high-quality IT services across the organisation. In this role, you’ll … ensure that services consistently meet agreed Service Level Agreements (SLAs), maintaining operational excellence and reliability. You’ll also support change projects by leading service transition activities, ensuring new services are seamlessly integrated into operations, and provide essential support for incident management, driving prompt resolutions for key services. This … impact on the performance and delivery of IT services in a dynamic environment. br In this role, you will own and manage the IT service relationship with internal customers, acting as the primary point of contact for all service-related issues and concerns. Your focus will be on More ❯

Application Service Desk Support Analyst Location: Glasgow Contract Type: Permanent Our financial services client, are looking for an ambitious IT professional to join their team. Key Responsibilities: Manage daily operations of business applications. Handle calls and tickets from Outsourcers/users. Maintain supplier relationships. Support incident management for first … optimal use of business applications. Experience: Relevant certifications e.g: CompTIA A+, ITIL Foundation, Microsoft Office Specialist: Associate (Office 365). Experience with ITSM tool - Service Now. Background in application support, service desk, and/or maintenance teams Excellent customer service and communication skills. Strong analytical and More ❯

level technical support at locations in the UK and Europe. A Member of the Team At Vertiv, you won’t just be a UPS Customer Service Engineer; you will be a valued member of the Vertiv Service Operations team. We are passionate about collaborating to reach and … exceed our clients' expectations. You’ll contribute your technical expertise, take ownership of situations, and support other UPS service team members with best practices and innovative solutions. Customer Focused Delivery We prioritise customer excellence as a fundamental value. This means that you are expected to respond to … all service calls professionally and on time while on duty. To deliver an outstanding customer experience, you must leverage your expert knowledge of UPS, batteries, power distribution, and site monitoring equipment. Additionally, you may be required to attend customer site meetings and provide technical recommendations to clients More ❯

level technical support at locations in the UK and Europe. A Member of the Team At Vertiv, you won’t just be a UPS Customer Service Engineer; you will be a valued member of the Vertiv Service Operations team. We are passionate about collaborating to reach and … exceed our clients' expectations. You’ll contribute your technical expertise, take ownership of situations, and support other UPS service team members with best practices and innovative solutions. Customer Focused Delivery We prioritise customer excellence as a fundamental value. This means that you are expected to respond to … all service calls professionally and on time while on duty. To deliver an outstanding customer experience, you must leverage your expert knowledge of UPS, batteries, power distribution, and site monitoring equipment. Additionally, you may be required to attend customer site meetings and provide technical recommendations to clients More ❯

to unlock the full potential of Curve by offering an honest, personalised experience and advocating for their needs. Key Accountabilities: You'll respond to customer enquiries via our email, live chat, social media and phone systems. You'll keep on top of changes to processes and product features by … you'll speak to customers who get in touch over the phone. You'll be on the lookout for ways to improve the overall customer experience and also pass on feedback to the product team to improve the product itself. You will support your peers, answering questions on shared … We have a collaborative culture so you'll be expected to be a team player and be able to build strong relationships. Skills & Experience: Customer Experience background within the intricacies of financial products, delivering a high standard of customer service and support excellence. Demonstrable experience of consistently More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We're looking for a Customer Support Team Lead to join our global technology powerhouse, specialized in energy and dedicated to enabling a more sustainable future. Are you who we are … looking for? As our new colleague you would be working in our Customer Care department. Come join us! About the role The UK IT Operations department is committed to providing exceptional support and adding value through world class service to our customers across the UK. Acting as the … initial point of contact for all IT-related issues, we ensure customer queries are managed and resolved efficiently from start to finish. Our IT Operations team engages with a diverse array of technologies and infrastructures, fostering an environment where problem-solving and collaboration are key to ensuring customer More ❯

Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be … in touch! My Client are recruiting a service desk analyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clients are at the heart of the business, they want to deliver the … best service they can and give every customer the best experience! Main Responsibilities Answer all inbound support queries to the service desk within SLA. Provide a response to all inbound email queries within SLA. Troubleshoot technical queries to identify the type of query raised and provide first More ❯

you'll certainly continue to grow your technical skills (as with any IT role), what truly sets this opportunity apart is its emphasis on customer service and user experience. If you're someone who thrives on delivering outstanding service, has a natural way with people and knows … performance-based bonus Ongoing training & certifications - Stay ahead in IT! Team socials & supportive environment Career progression opportunities Where You Fit In: Handle incoming customer communications, to ensure you impress with excellent service and uphold the business' strong reputation. Build and maintain great relationships with customers and third-party … partners, working together to achieve success. Manage and resolve service cases in their IT tool, maintaining high standards for service levels and communication. Improve their service desk tools, like updating the knowledge base, customer guides, and processes. Take advantage of a supportive work environment to grow More ❯

you'll certainly continue to grow your technical skills (as with any IT role), what truly sets this opportunity apart is its emphasis on customer service and user experience. If you're someone who thrives on delivering outstanding service, has a natural way with people and knows … performance-based bonus Ongoing training & certifications - Stay ahead in IT! Team socials & supportive environment Career progression opportunities Where You Fit In: Handle incoming customer communications, to ensure you impress with excellent service and uphold the business' strong reputation. Build and maintain great relationships with customers and third-party … partners, working together to achieve success. Manage and resolve service cases in their IT tool, maintaining high standards for service levels and communication. Improve their service desk tools, like updating the knowledge base, customer guides, and processes. Take advantage of a supportive work environment to grow More ❯

On the heels of market expansion and growth, Resonate is hiring a Customer Success Manager to support our clients. Resonate is an Australian Scale-up organisation that has an enterprise Customer Experience (CX) platform (SaaS). The Resonate Voice of Customer and Voice of Employee platform leverages … drive Deal with large local and international enterprise clients Gain exposure to leading technologies and product development A day in the life of a Customer Success Manager will see you: Increase Customer satisfaction by understanding how customers are using the platform and uncovering any gaps Drive usage by … relevant communications from us Work with our marketing and implementation teams to ensure the most relevant information is being passed on Be cognizant of Customer business challenges and goals, and understand how the platform fits into this Upsell/Cross-sell to grow Customer Revenue Requirements More ❯

UPS Field Service Engineer (Uninterruptible Power Supply) Location: London, Southeast and nearby areas Reports to: Head of Service About the Company With over three decades of expertise in the industry, our client is dedicated to providing critical power solutions to a wide range of businesses. They are expanding … the service and support team and are seeking a Field Service Engineer to join them. Role Description As a Field Service Engineer with UPS Knowledge, you will be essential in maintaining the reliability of critical power systems. Your duties will encompass commissioning, maintenance, servicing, and repairing various … the development of colleagues. Participate in and lead proactive team efforts to achieve departmental and company goals. Offer consulting services both on-site at customer locations and over the phone as needed. Work with customers, contractors, Service Partners, and other team members to promote and grow the brand. More ❯

UPS Field Service Engineer (Uninterruptible Power Supply) Location: London, Southeast and nearby areas Reports to: Head of Service About the Company With over three decades of expertise in the industry, our client is dedicated to providing critical power solutions to a wide range of businesses. They are expanding … the service and support team and are seeking a Field Service Engineer to join them. Role Description As a Field Service Engineer with UPS Knowledge, you will be essential in maintaining the reliability of critical power systems. Your duties will encompass commissioning, maintenance, servicing, and repairing various … the development of colleagues. Participate in and lead proactive team efforts to achieve departmental and company goals. Offer consulting services both on-site at customer locations and over the phone as needed. Work with customers, contractors, Service Partners, and other team members to promote and grow the brand. More ❯

Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited … CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are … more from their Microsoft investment. In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. More ❯

Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the … customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful IT Support Analyst: As an IT Support Analyst your … role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. To provide mentoring and support More ❯

strategy. You will be responsible for overseeing all aspects of our eCommerce business, from driving sales and revenue growth to managing and optimising the customer journey. The ideal candidate is a data-driven leader with a proven track record of success in eCommerce, possessing a deep understanding of digital … marketing, online merchandising, and customer acquisition strategies. What does this role involve day to day? Strategic Leadership: • Develop and implement a comprehensive eCommerce strategy aligned with overall business objectives. • Identify and capitalise on emerging trends, technologies, and market opportunities within the eCommerce landscape. • Set ambitious yet achievable goals for … sales, revenue, and profitability. Trading and Operations: • Oversee all aspects of online trading, including product selection, pricing, promotions, and inventory management. • Analyse sales data, customer behaviour, and market trends to optimise product offerings and maximise revenue. • Manage relationships with key stakeholders, including suppliers, vendors, and logistics partners. Digital Marketing More ❯

Summary The role of the Service & Support engineer is to provide expert hands on technical expertise in all aspects of installation, basic customer training, maintenance, fault-finding and customer support in respect of the company’s products which are mainly Lab instruments for analysis. The primary objective … is to be an efficient and effective member of the customer service team in delivering highly competent, effective & focussed engineering and technical support to the customer base to achieve maximum customer satisfaction and to further the professional image of the company. Responsibilities Working as a member … of the service team involved in installation, maintenance, service & technical support of a range of instrumentation. Lab work, including running samples. Duties include: Liaise with customers and colleagues in the site planning process prior to installation Inspect, install, set up test and achieve specifications of systems and accessories More ❯

continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued … scope, and to the highest standard. You will work closely with department heads to identify areas for operational improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO … future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring More ❯

continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued … scope, and to the highest standard. You will work closely with department heads to identify areas for operational improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO … future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring More ❯

Service Desk Analyst 3-Month Contract £15.62 Per hour Umbrella Bournemouth Your New Company A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period. The Service Desk Analyst … provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests. General Responsibilities * Incident management * Daily System Checks * Comply with all company policies and … procedures, including but not limited to: * IT Usage Policy General Skills * Understanding of IT operational support frameworks. * Provide a service of excellence * Follow process documentation and instruction to ensure the resolution of incidents and Fulfilment of requests according to the requirements of the business * Capture and record all information More ❯