926 to 950 of 2,630 Customer Service Jobs in the UK

Them? Work in a dynamic and supportive environment that values innovation and initiative. Hybrid working setup for better work-life balance. Opportunity to make a real impact by optimising Service Cloud processes and driving business success. If you're ready to make a move, apply now! Don't miss your chance to join a forward-thinking team where your … skills will be valued and rewarded. Responsibilities Key Responsibilities: Administer and optimise Salesforce Service Cloud to support customer service operations. Configure workflows, validation rules, automation tools, and custom objects to meet business needs. Proactively identify system improvements and implement solutions independently. Collaborate with stakeholders to gather requirements and deliver tailored configurations. Monitor data quality, ensure system accuracy … with third-party tools. Provide training and support to users for effective platform utilisation. Skills What We're Looking For: Strong understanding of Agentforce and its application within the Service Cloud ecosystem. A self-sufficient individual who can take initiative, solve problems creatively, and think critically under pressure. Ability to adapt to challenges and deliver solutions independently while maintaining More ❯

installing and commissioning a variety of security systems in both residential and commercial properties. Most of the work is carried out within the South of England and Maintenance and Service repair work may be requested if required. The role requires a strong understanding of security systems, excellent technical skills, and the ability to work both independently and as part … of a team alongside a commitment to delivering superior customer service. This is a fantastic opportunity to join an established team who are integral to supporting our purpose at Banham which is " to make people feel safe and secure". Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. … We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference . Employees More ❯

business provides customers access to Amazon's worldwide selection with a localized search and browse experience, convenient local payment options, end-to-end delivery solutions and access to native customer service on the local Amazon marketplace. Cross Border business simplifies the cross border shopping process by clearing customs on the customer's behalf and by guaranteeing that … the customer will not have to pay any additional duties and import fees beyond what is shown at checkout. RBS Cross Border team's vision is to empower customers to "Stay Local, Shop Global" with an objective to improve cross border customer experience and maximize the revenue potential of cross border ASINs by fixing cross-listing, Buyability, discoverability … a Manager, program manager in this role, you will: • Lead strategic initiatives to drive destination stores growth and manage the ASIN journey on destination stores, starting with increasing local customer resonating selection on destination stores, extending to improving selection productivity, store operation as well as post-buying experience. • Define the program strategy, roadmap and identify key opportunities to drive More ❯

annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis on clients in Devon. If you're a Business Development Manager with experience within the Industrial Services or Hazardous Waste sector, then … broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across … divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. … You will work alongside the service desk team and provide support to a user base of around 1300 lawyers and business support staff using a range of technologies at the deskside. The main focus of the role will be to provide high quality 2nd line IT support relating to desktop technologies including laptops, PC and mobile devices; Win10/… within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc), overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and Change mgmt. principles to resolve and track issues. You More ❯

focused HubSpot Specialist to lead the configuration, management, and optimisation of our HubSpot platform. You’ll play a key role in ensuring HubSpot effectively supports our Marketing, Sales, and Customer Service teams, driving seamless customer experiences, improving workflows, and supporting overall business performance. Who are we and what do we do? Snap Finance UK is a rapidly … Keynes, with the backing of its parent company, founded in the United States in 2012. Discover more about us at https://snapfinance.co.uk/careers Reporting to: Existing Customer Marketing Manager Location: Crownhill, Milton Keynes/Hybrid Working (2-3 days a week in office) Hours: Monday – Friday - 37.5 hours a week. Salary: £competitive Your key responsibilities will … include: CRM Management & Administration Own the day-to-day management & maintenance of HubSpot CRM across all hubs (Marketing, Sales, Service & Operations). Implement and manage user roles, permissions, workflows, properties, lists, views, pipelines, and integrations. Maintain data integrity through regular deduplication, clean-up, and standardisation processes. Ensuring we keep our marketing asset contacts under the agreed purchase levels. Ensure More ❯

Technical Support Engineer- Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer- 1st Line Helpdesk More ❯

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer - 1st Line Helpdesk More ❯

of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts … their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including incident problem and change enablement. … understanding of the principles of cyber-security and endpoint protection An awareness and understanding of the importance of confidentiality and data protection Demonstrate an understanding of the basics of customer service Demonstrate an understanding of the basics of the role of IT within an educational environment More ❯

assigned by Line Managers which are part of projects or maintenance contract work). Hands on PC and mobile support, Network and PC implementation and optimization. Project management and service delivery schedule management of several key customer projects. Implementation and support of on-premises and cloud-base services and product. Liaising within customer's internal teams, including … headquarter in Japan, to deliver projects and sort troubles and issues. Understanding and planning design details of customer's Network and PCs. Network/PC/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Proof of concept testing and acceptance testing. Vendor … profitable systems and implementation. 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact. Support desk system queuing management. Temporary or long-term customer support at their office, if required. Maintain secure operations and keep the environment tidy. Documented approach for implementation and modification. Periodical status report to line manager. Cover early shifts More ❯

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing proAV, taking full responsibility for maintaining high levels of Customer Service through onsite attendance and … remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s. You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution is to Client satisfaction, ensuring the commercial impact of the … account is upheld. You shall be responsible for the management of and timely updating of fault tickets. This is an exciting opportunity for an exceptional, experienced AV Field Service Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration More ❯

Incident and Problem Manager (full-time, hybrid from Leeds or remote), youll be part of a collaborative team responsible for managing the full incident and problem lifecycle. Youll ensure service restoration in the shortest time possible while maintaining high standards of communication and stakeholder engagement. What youll do As an Incident and Problem Manager, youll lead the coordination and … incidents across the business, ensuring timely communication and effective collaboration. Youll work closely with internal stakeholders and customers to manage incident reviews, update documentation, and drive continuous improvement in service delivery. Our Incident & Problem team works 37.5 hours a week, covering shifts between 8-6 PM. There is a requirement to be on call 1 day in 5 in … and reporting. Work with internal communication teams to relay incident updates to customers. Maintain cross-functional relationships to deliver consistently high-quality service. Support resolution meetings and ensure excellent customer service is upheld. Who youll be Were looking for someone with experience in IT Service Management and a passion for delivering customer success. Youll bring strong More ❯

premium live broadcast services. About the Role As Head of TOC, you will: Lead, mentor, and develop a high-performing team of Network Engineers, fostering collaboration, continuous learning, and customer focus. Oversee day-to-day operations, ensuring 24/7 monitoring, support, and maintenance of network and video services. Develop staffing models, training programmes, and performance management processes to … entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a senior escalation point for complex network and service … planning. Maintain hands-on technical involvement, participating in complex troubleshooting, system architecture discussions, and technology evaluations. Continuously review, refine, and document workflows and processes to maximise efficiency and enhance customer experience. Contribute to the long-term technical strategy, evaluate and implement new technologies, and oversee their integration. Collaborate with external vendors and partners to ensure high-quality service More ❯

+ £55,000 + Package Hybrid : 2 Days p/w onsite Are you passionate about delivering seamless customer experiences through clear, helpful content? My client is recruiting a Knowledge Manager who will take ownership of the non-voice support channels (email/chat/social/bots), making it easier for customers and agents to locate and obtain … + Bonus + Package What You'll Do Own and continuously improve all non-phone support content across the Zendesk platform-Help Centre articles, emails, live chat, and self-service tools. Shape a clear strategic vision for Zendesk, driving innovation like AI integration and workflow automation to enhance customer and agent experiences. Analyse customer FAQs and feedback … identify knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance More ❯

expertise in Cisco’s extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients. This role is perfect for someone with 1-4 years of customer facing experience who’s eager to learn, grow, and make an impact. What your role as a Cisco Sales Specialist will involve: Manage a shared inbox, ensuring prompt and … professional responses to customer inquiries. Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs. Maintain and develop relationships with a priority list of high-value partners who regularly invest in Cisco solutions. Handle customer queries quickly and professionally, using your commercial insight to secure deals during phone conversations. Identify and onboard … support and develop new partners, helping them understand Cisco offerings and maximize their engagement. Serve as the go-to expert on Cisco's offerings, including Meraki, for both inbound customer inquiries and outbound sales efforts Proactively follow up on outbound leads and identify new sales opportunities to grow the business. Oversee the progress of deals, ensuring smooth transactions and More ❯

engages users and driver community the opportunity to engage in their performance and to win weekly cash prizes and rewards for achieving Elite Driver standard. They have an excellent customer base and have secured 300+ of the UKs largest fleet customers including Tesco, Asda, Southwest Water, Iceland and Virgin Media. A Key Account Managers is responsible for maintaining long … further opportunities. Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key Duties and Responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both remotely (Teams & mobile) and face … diligence, ensuring that we manage expectations in doing what we say we will do, when we say we will do it Consistently evaluate the value being brought to the customer look at what other opportunities there are to demonstrate more value whether financial, operational or safety related Understand the data related to your customers and help to surface insight More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

December 2025 Outside of IR35 Assignment Brief We are looking for a Mid level UAT & CS Support Specialist to join our team immediately. The role will initially focus on Customer Support and Service , ensuring quality in deliverables and managing a high volume of CS enquiries. A key part of the role will also involve supporting UAT (User Acceptance … wants to grow into a Scrum Master role over time, with the potential to work alongside Product Managers and leadership in the near future. Key Responsibilities Handle and verify customer service enquiries, ensuring quality and accuracy in responses. Support and coordinate UAT cycles : planning, tracking progress, reporting issues, and verifying fixes. Collaborate with the leadership team to ensure … CS and UAT priorities are delivered on time. Escalate and resolve issues, removing obstacles that impact UAT and CS delivery. Work closely with engineering, product, and customer support teams to ensure clear communication and alignment. Help document UAT outcomes and feed them into product development cycles. Provide structured feedback from CS and UAT into product and delivery teams. Opportunity More ❯

work plays a vital role in the experience that residents and businesses have of council services, and our teams work closely with colleagues across the organisation. What we do Customer Services, Digital & Data teams are responsible for over 1 million customer enquiries per year by phone vi a the councils contact centre; face-to-face at Hackney Service … well as being the first point of contact for the council, our teams have the digital, data and technology skills needed to make sure that we deliver an excellent customer experience and provide well designed and efficient end-to-end service journeys. The integration of our Customer Services, Digital and Data teams creates huge opportunities to transform … the services that our residents and businesses rely upon. By bringing deep insight into the service users experience together with data and analytics, digital technology and design capabilities, these teams are able to identify and implement opportunities to radically improve the customer experience. About the role As Assistant Director you will lead on delivering change that will fundamentally More ❯