1,026 to 1,050 of 1,372 ITIL Jobs in the UK

IFS ERP system across the business. Essential skills include - -IFS Administration -Developing reports in EXCEL, Power BI, Quick reports and lobbies -Proficiency in Oracle/SQL Databases -Understanding of ITIL What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up More ❯

management and secure data wiping techniques. Networking & Access Control : Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery : Experience in data backup, recovery, and migration strategies. ITIL & Compliance : Familiarity with incident management, change control processes, and compliance documentation. More ❯

in the future. Key Skills/Experience Experienced working in a regulated environment Exposure to IT Risk Management experience (Programme, Project or Department level) Knowledge of Risk management frameworks ITIL experience Comfortable liaising with Stakeholders Strong communication skills If this role sounds of interest and you would like to learn more feel free to send an email to: Reasonable Adjustments More ❯

requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect - 12 month contract - £700 - £800 per day - eDV required - Full time onsite in Gloucester Damia Group Limited acts as an employment agency More ❯

and ERP/WMS or other supporting business systems SOX exposure or experience would be beneficial PowerPlatform/PowerApps/PowerAutomate experience would be beneficial IT Service experience (ideally ITIL exposure) would be beneficial Benefits: Double matched pension up to 6% employee and 12% employer Private medical for single or couple 25 days AL + BHs + option to buy More ❯

and performance management Strong negotiation and stakeholder engagement skills Knowledge of third-party risk, cost modelling, and continuous improvement Familiarity with contract law, SLAs, and supplier benchmarking Desirable: CIPS, ITIL v3/v4, or PRINCE2 certification Why Join The University of Manchester? Be part of a prestigious global institution with a collaborative culture Work on strategic supplier relationships that directly More ❯

processes and ERP/supporting systems Desirable Skills Knowledge of ERP and WMS systems SOX exposure or experience PowerPlatform/PowerApps/PowerAutomate experience preferable IT Service experience (ideally ITIL exposure) Your Bowl of Perks (Benefits) Competitive salary & Annual Flexible benefits We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside More ❯

Change Management Direct on-premises infrastructure initiatives, including platform upgrades, server refreshes, and data centre improvements. Ensure strict compliance with change management procedures and enterprise IT governance frameworks (eg, ITIL). Collaborate with cross-functional IT teams to support broader digital and infrastructure strategies. Security, Risk, and Compliance Ensure all infrastructure aligns with internal security policies and external regulatory requirements. … V) On-premises storage and backup solutions (eg, HPE, Pure, Dell, Veeam) Microsoft infrastructure (Windows Server, Active Directory, Group Policy) In-depth understanding of IT service management frameworks (eg, ITIL) and enterprise operational standards. Preferred Certifications VMware Certified Professional (VCP-DCV) Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL v4 Foundation or Practitioner Certifications in storage, backup, or data centre More ❯

communication and interpersonal abilities. Excellent written and spoken English Desirable Bachelor's degree in information technology, Computer Science, or a related field. Industry certifications such as Microsoft and CompTIA. ITIL v3/v4 Foundation Certification, and/or working a structured ITIL environment. Experience working in a structured ISO27001 environment with awareness of security incident processes and CIS benchmarks. Experience More ❯

Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You will … a key role in deployments including laptop imaging and configs with image deployments in SCCM and InTune Autopilot as well as other project work. Working within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc … overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and Change mgmt. principles to resolve and track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP More ❯

across multiple construction projects. Acts as a key point of contact for all user-facing IT issues, collaborating closely with infrastructure, service management, and application teams. Operates within an ITIL-aligned framework. Key Responsibilities: Provide technical support for desktops, laptops, mobile devices, applications (e.g. MS Office), and AV equipment Troubleshoot user issues including account access, hardware faults, and network connectivity … Requirements: 2-3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and stakeholder engagement skills (technical and non-technical) Solid understanding of ITIL (min. 2 years' experience) Proactive, self-motivated, and solution-focused Culture Fit: Best suited to candidates who are practical, collaborative, resilient, and committed to continuous improvement and customer service excellence More ❯

and up to date. Monitor and respond to system alerts and support tickets within agreed SLAs. Contribute to ITSM processes (incident, service, problem, change) and support ISO 27001 and ITIL alignment. Main Skills Needed: At least 3 years’ experience in a desk-side support or service desk role. Strong customer service and communication skills, with excellent English. Experience with IT … printer support. Good understanding of Microsoft 365, Azure, MDM platforms (like Intune), and backup solutions (Commvault preferred). Knowledge of security best practices and remote support tools. Familiarity with ITIL processes and enterprise environments (finance/banking experience a plus). Ability to prioritise under pressure and manage time effectively. What’s in It for You: Join a collaborative global More ❯

financial services organisation based in Epsom, Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a … opportunity you will ideally need to have the following: Minimum 4 years previous experience in a similar role as a 2nd/3rd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware, Hyper-V) Extensive knowledge More ❯

be required to be successful in this role. The Role Working within a team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Collaborate with the application development teams to ensure supportable solution delivery and quality assure systems as they move from development into test and live. Collaborate with the project delivery … analysis & project management methods (SDLC, Prince, DSDM, UML etc. Core technical skills to include T-SQL & Powershell. Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Excellent written and verbal communication. A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing More ❯

Provide customer centred support adhering to BDO Quality and service level agreements. Provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements. Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to manage customer expectations Ensure timely … cooperation and open communication Knowledge of, but not limited to: Internal and External Client facing Software O365 application suite Windows 10/11 SharePoint (Client Portals) Desirable Active Directory ITIL foundation Takes responsibility for own personal development over and above formal qualifications, whilst embracing the firm's performance development culture and processes Flexibility to adapt working patterns as per the More ❯

Intune App Protection and Conditional Access * Knowledge of Microsoft Azure environment, Azure AD * Experience of PowerShell for Intune * Understanding of Active Directory & Active Directory Federation Services * Solid understanding of ITIL/ITSM best practices * Excellent problem solving and decision-making skills. * Ability to work independently and as part of a team * Certifications in Intune, Agile are an advantage * MCP/… onboarding, provisioning & deployment via Intune platform. Good knowledge on application packaging for MacOS and MSI technologies * Supporting Proof of Concept for new services/technologies. Deliver all services following ITIL methodology for Service Creation This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to More ❯

modern, strategic IT function. Embed frameworks such as: ISO/IEC 27001: The international standard for information security management systems (ISMS), ensuring data confidentiality, integrity, and availability. ITIL (Information Technology Infrastructure Library): A framework for standardising IT service management practices and aligning them with business needs. Shift IT's organisational role from a back-office support service to an integrated … key external partners Experience in implementing IT strategies Experienced in running and managing IT infrastructure, application, and network services Ensuring organisation-wide compliance with information security and governance policies ITIL/ISO 20000/ISO 9001 experience Experience in similar organisation structures (many sites and geographically spread) Experience of upper mid/large enterprise IT service provision Experienced in running More ❯

environment Experience with Oracle Fusion preferred Experience or aptitude in developing and holding training sessions for IT staff, virtually or in person as required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. Solid knowledge and experience of ServiceNow Process orientated with a methodical and More ❯

Previous experience in a similar role, with the ability to adapt in a dynamic environment. Strong team player with a supportive attitude. Experience with best practice frameworks such as ITIL/COBIT, and industry or academic credentials in risk management. More ❯

in SQL Server (2016 upwards) and/or Oracle (11g on) Knowledge of a scripting language (e.g. PowerShell) and/or proficiency with Python would be advantageous. Knowledge of ITIL is preferred: completion of the ITIL Foundation course will be required within 6 months if not already attained. Some experience of one or more of the following applications is desirable More ❯

and dynamic Senior Cyber Security Engineer to join our vibrant office with hybrid working. Senior Cyber Security Engineer - Responsibility: Carry out daily security engineering/operation tasks under an ITIL framework Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business. Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls More ❯

and dynamic Senior Cyber Security Engineer to join our vibrant office with hybrid working. Senior Cyber Security Engineer – Responsibility: Carry out daily security engineering/operation tasks under an ITIL framework Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business. Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls More ❯

incident review and root cause analysis efforts. Experience leading a small team is preferred but are open to developing the right person looking to move into leadership. Experience implementing ITIL best practices within an enterprise organisation is preferred. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent More ❯

practical application in terms of problem determination. Strong problem determination skills in both system and application areas Proficient in working with high availability environment along with alignment to process (ITIL) Experience working with and maintaining other vendor tools for CICS as well as exposure to common z/OS tools like SDSF RMF etc. Experience with automating CICS events via More ❯

associated CMDB structures Ability to analyse Service structures, CI components and relationships, document and build Knowledge of service model lifecycle and its automation Knowledge of OpenText uCMDB Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) If you feel you have the skills and experience needed for this role; please do apply now. More ❯