401 to 425 of 634 ITIL Jobs in the UK

Greater London is seeking a Director of Application Operations to enhance their application support strategy. The successful candidate will be responsible for improving ITIL processes, re-engineering Jira Service Management workflows, and ensuring high-quality service delivery. Ideal candidates will have strong leadership skills, expertise in application operations ...

class Technical Service Desk. Variety of support tasks, hardware commissioning and decommissioning and general IT Support. Personal Requirements: Knowledge of Microsoft technologies required and ITIL would be advantageous. Working Hours: 37hrs/8:30am - 17:00pm/Monday - Friday Pay: £20.13 per hour Please note this role is within ...

middleware (e.g. WebLogic, ESB, SOA, APIs) Familiarity with monitoring or logging tools (e.g. Splunk, Dynatrace) Basic scripting experience (Shell, Python, or similar) Knowledge of ITIL or service management concepts (training provided ...

document management systems Experience working with AMS providers and third‐party vendors Solid understanding of integrations, data quality, and non‐functional requirements Familiarity with ITIL service models and structured delivery governance Nice‐to‐Have: Agile/Scrum or PRINCE2 experience Background in regulated or audit‐heavy environments ...

integrations and hyperscaler networking (Azure/AWS/GCP). Architecture frameworks (TOGAF) and API life cycle management. Certifications: SAP Integration Suite/BTP, ITIL v4, security (eg, CISSP/CCSP). Hybrid: 4 days per week from Office ...

middleware (e.g. WebLogic, ESB, SOA, APIs) Familiarity with monitoring or logging tools (e.g. Splunk, Dynatrace) Basic scripting experience (Shell, Python, or similar) Knowledge of ITIL or service management concepts (training provided ...

internal teams, managing expectations. Be proactive in resolving technical issues, find out what works or doesn't for future solutions Worked in an ITIL environment This is an exciting opportunity to help mould and develop both the short and long term objectives of the support function Please get in touch ...

disc. bonus, benefits - hybrid working Global business is seeking a candidate who has strong Oracle EBS support experience, with experience of working in an ITIL based environment. You will have a general understanding of financial systems and processes to include GL The Role Sitting as part of the Finance Systems ...

market experience a strong advantage) Hands-on SQL and scripting skills Familiarity with monitoring tools (e.g. LogicMonitor, Redgate or similar) Solid understanding of ITIL practices and service lifecycles Proven ability to handle major incidents and stakeholder communication under pressure A proactive mindset with a focus on automation and continuous improvement ...

with Managed Service Providers (MSPs) Hands-on Technical awareness/capability within a Microsoft environment Experience owning and delivering IT projects Solid understanding of ITIL frameworks, ticketing systems, and escalation processes Excellent stakeholder management and communication skills Ability to operate in a fast-paced, evolving environment The successful IT Manager ...

with Managed Service Providers (MSPs) Hands-on Technical awareness/capability within a Microsoft environment Experience owning and delivering IT projects Solid understanding of ITIL frameworks, ticketing systems, and escalation processes Excellent stakeholder management and communication skills Ability to operate in a fast-paced, evolving environment The successful IT Manager ...

with Managed Service Providers (MSPs) Hands-on Technical awareness/capability within a Microsoft environment Experience owning and delivering IT projects Solid understanding of ITIL frameworks, ticketing systems, and escalation processes Excellent stakeholder management and communication skills Ability to operate in a fast-paced, evolving environment The successful IT Manager ...

following - Linux, SQL & Oracle to an operation standard, being able to run commands and troubleshoot/bug fix. Responsibility for the sites ITIL systems. Analysis of systems within the business to provide a continuous growth including a concentration on Root Cause Analysis and performance of machines. Understanding of accessing ...

essential) . System Knowledge: Experience reconciling data across multiple complex platforms. Bonus Points: Familiarity with Flexera, SCCM, Intune, Nexthink, or Power BI. Certified: IAITAM, ITIL, or COBIT certifications are a major plus. Apply today to help shape the future of hardware governance in a leading financial environment! Or share your ...

situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong ...

SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams Why Apply ...

catalogue, updates, packaging oversight). Hands-on knowledge of Workspace ONE, Intune, or SCCM/MECM. Strong understanding of patch and release governance within ITIL frameworks. Familiarity with Windows 10/11, macOS, iOS, and Android environments. Scripting or automation experience (PowerShell, REST API, Bash). Excellent stakeholder skills – confident ...

Capita services. Essential Skills & Experience Significant experience managing major incidents in complex environments. Competent in delivering executive summaries during P1 incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding … incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. Ability to stay calm and make decisions under pressure. Strong leadership and people-management. Excellent stakeholder engagement. Analytical problem-solving skills. Continuous-improvement mindset. How This Role Demonstrates Capita's Values Customer First Always ...

Capita services. Essential Skills & Experience Significant experience managing major incidents in complex environments. Competent in delivering executive summaries during P1 incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding … incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. Ability to stay calm and make decisions under pressure. Strong leadership and people-management. Excellent stakeholder engagement. Analytical problem-solving skills. Continuous-improvement mindset. How This Role Demonstrates Capitas Values Customer First Always Ensuring ...

Excellent communication skills with the ability to explain technical issues clearly to non-technical users Strong analytical and problem-solving skills Strong Familiarity with ITIL-aligned service desk processes and tools Well organised, self-motivated, and customer-focused with a proactive, “can-do” attitude Desirable Skills & Experience Previous experience working … Power Apps), particularly for simple workflows or automation Microsoft certifications (e.g. MS-900, MD-102, SC-300) or equivalent experience Service Desk Institute or ITIL-aligned qualification Key Responsibilities Service Delivery & Support Provide effective 1st and 2nd line support for customer incidents and service requests, ensuring timely resolution in line ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

associated IT subject or 5 years experience Evidence of continuing professional development in Information Security Certified Information Systems Security Professional (CISSP) certification Desirable ITIL Foundation Post graduate qualification in IT related subject Relevant professional qualifications Experience Essential Minimum 5 years' equivalent demonstrable experience within a similar Information Security ition including ...

monitoring Familiarity with IT infrastructure including servers, storage, and networking Strong troubleshooting, analytical, and communication skills Experience within regulated or highly governed environments and ITIL awareness would be beneficial This is an excellent opportunity to join a respected organisation operating within a highly critical infrastructure environment, offering strong long-term ...

vendor management, ensuring the business remains resilient, compliant, and agile in an evolving threat landscape. Desired Qualifications Certifications: CCSP, CISSP-ISSMP, or CISM. Methodologies: ITIL v4 Foundation; FAIR Risk Modelling; experience in Project Management or Business Change. Advanced Tech: Experience defining Zero Trust Architecture (ZTA) and implementing security controls within ...

documentation support. Required experience Experience in technical writing and/or knowledge management. Experience using ServiceNow Knowledge Management (authoring, workflows, governance). Exposure to ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. Familiarity with regulated environments desirable. Prior experience supporting IT or digital transformation projects beneficial. About ...