401 to 425 of 1,590 ITIL Jobs in the UK

or PMO functions. Proven leadership ability managing teams and cross-functional engagement. Desirable: Previous experience in an ERP rollout. Knowledge of Azure licensing and Microsoft enterprise agreements. Understanding of ITIL frameworks and service transition. Experience working across global or multi-region governance structures. Key Competencies Excellent communication and stakeholder engagement skills Detail-oriented with a focus on compliance and documentation More ❯

Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. More ❯

people across 32 countries. Experience and Skills You are expected to bring: 4+ years of proven incident management experience - incident identification and assessment, running incidents, incident response and resolution. ITIL v3 or v4 Qualification and good understanding of ITIL Processes Ability to influence and gain agreement with regards to planning and prioritization. Understanding of technology, ideally with a background in More ❯

with a detail-oriented and process-driven approach. Excellent relationship management and communication skills, capable of engaging senior stakeholders and outsourced providers. Professional certifications (e.g., Microsoft Certified: Endpoint Administrator, ITIL, or CISSP) are a plus. Experience in financial services or high-compliance environments is advantageous. To be considered, please ensure you complete your application on the Computappoint website. Services offered More ❯

with a detail-oriented and process-driven approach. Excellent relationship management and communication skills, capable of engaging senior stakeholders and outsourced providers. Professional certifications (e.g., Microsoft Certified: Endpoint Administrator, ITIL, or CISSP) are a plus. Experience in financial services or high-compliance environments is advantageous. To be considered, please ensure you complete your application on the Computappoint website. Services offered More ❯

Guidewire InsuranceSuite, Data Products, and Digital Products. Develop and deliver Application Maintenance and Support (AMS) strategies for Guidewire implementations. Align support models with IT Service Management (ITSM) frameworks and ITIL best practices. Ensure effective collaboration with infrastructure, architecture, and operations teams. Client Engagement Build and maintain trusted relationships with stakeholders at all levels. Act as a key liaison for gathering … improvements. Required Experience & Skills Strong background in the insurance industry and Guidewire applications (Claims, Policy, Billing). Proven experience in IT service delivery, AMS, and digital transformation. Knowledge of ITIL, DevOps, and cloud-based architecture is a plus. Experience presenting to senior executives and leading client workshops. Excellent interpersonal, verbal, and written communication skills. More ❯

a global application support team in a fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification (or experience working within an ITIL framework) Strong understanding of application design, rational databases (SQL Server), monitoring and alerting tools (Grafana, Prometheus, Victoria Metrics), scheduling tools (Control More ❯

Understanding of backup and disaster recovery solutions. Experience of automation (PowerShell required; Microsoft Power Apps is desirable). Azure accreditation (Microsoft Certified: Microsoft Azure Administrator or similar) is desirable. ITIL v4 experience is required, preferably with associated accreditation. 3+ years of experience in similar roles. 3+ years of experience in a Customer Support role. If you are interested and looking More ❯

road maps and implement new services which are introduced by Microsoft. Provide third-level technical support for internal customers in all Microsoft technologies. Experience Familiar with IT industry standards, ITIL, ISO, IEC, etc and the principles embedded within them. Team Leading experience including managing teams workload Budget preparation experience and cost control Good interpersonal skills and ability to inspire confidence More ❯

road maps and implement new services which are introduced by Microsoft. Provide third-level technical support for internal customers in all Microsoft technologies. Experience Familiar with IT industry standards, ITIL, ISO, IEC, etc and the principles embedded within them. Team Leading experience including managing teams workload Budget preparation experience and cost control Good interpersonal skills and ability to inspire confidence More ❯

of hours' delivery of services. Line managing a team may also become part of your role. Add your IT expertise to our outstanding team You'll bring Agile and ITIL Foundation level or equivalent experience. This will be matched with Microsoft Fundamentals role-based certification. Plus, Level 3 Information Communication Technician or equivalent level 3 qualification in IT, Computer Science … technical understanding of hardware, operating systems and software. You remain composed and effective in high-pressure, fast-paced environments. The following would be nice to see: experience working within ITIL environments, Microsoft role-based certification - Microsoft Associate, use of ServiceNow, Microsoft Azure, Intune & SCCM and a knowledge of relevant components, devices, processes, and protocols. Discover the support you need to … technical understanding of hardware, operating systems and software. Significant experience working with technologies in enterprise and or secure environments. Experience in a high-pressured, fast-paced team. Qualifications Agile & ITIL Foundation level/relevant experience - if relevant experience please detail in your application Microsoft Fundamentals role-based certification. Level 3 Information Communication Technician or equivalent level 3 qualification in IT More ❯

the tooling that supports it, e.g. Atlassian o Diagnosing and troubleshooting application issues resulting in service outages o Troubleshooting skills across different levels of the stack o Understanding of ITIL o Micro-services architectures, Docker and container platforms such as Openshift, Kubernetes Awareness and insight into technology trends to adopt new cutting edge tools Applicants will need to be eligible More ❯

Ability to troubleshoot deployment related issues and work with development, application and infrastructure teams to resolve any issues. Understanding of open/distributed systems and Agile framework Awareness of ITIL frame work Ability to deliver results under pressure Good written and verbal communication skills. Main Skills require are as follows: Good working knowledge of distributed technologies Experience of Application deployments … in deploying to Java/J2EE based applications Experience in deploying into Middleware components such as IHS, IIS, webmethods and WAS Deployments of core applications and also middleware layer ITIL frame work (Good awareness or certification) Understanding of Oracle and MS-SQL DBs and experience of having created and run scripts for deployment, data extraction, data insertion. Strong Unix/ More ❯

ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). PC hardware and software. Audio Visual Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Microsoft Intune Microsoft Cloud technologies (Endpoint More ❯

Desktop OS o Microsoft Azure, Intune, MS Defender o Network architecture, VPN, Firewalls, Routers o Virtualisation platforms o Backup and recovery solutions o Linux and macOS environments Familiarity with ITIL framework and process-driven service delivery. Strong communication, stakeholder management, and leadership skills. Comfortable working across time zones and in a high-availability environment. This is just a short o More ❯

ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). Technical Proficiency: PC hardware and software. Audio Visual Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Microsoft Intune. Microsoft Cloud More ❯

environment. Strong proficiency with Power BI and Excel for data analysis and visualization. Excellent communication and interpersonal skills, with experience engaging both technical and non-technical stakeholders. Familiarity with ITIL or service management best practices is a plus. Detail-oriented with strong organisational and time management skills. It Would Be Ideal If You Also Had Experience delivering end-user training More ❯

in a professional manner, aligned to our SLA Escalate incidents to a suitable technician when required. Work alongside other team members to triage service requests and incidents using an ITIL framework Record, track, and document the service desk incident-solving process within our ITSM ticketing system, including all successful and unsuccessful decisions made and actions taken, through to final resolution More ❯

ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). Technical Proficiency: PC hardware and software. Audio Visual Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Microsoft Intune. Microsoft Cloud More ❯

Administering and reporting within ServiceNow (preferred) Certifications desirable AWS Cloud Practitioner, AZ-900, or relevant demonstrable experience Microsoft Azure, Intune and Office 365 knowledge and administration. Cloud monitoring toolsets ITIL Foundation (a strong understanding of ITIL framework and best practices. Additional Information Benefits include Hybrid working model with some flexible working 25days holiday Private Medical Health care via Vitality Pension More ❯

to build things, or experiment with technology. You will have these key skills • Some exposure to Linux - administering systems and diagnosing problems on the command line. • Incident management using ITIL-like frameworks and tooling (eg: ServiceNow). • A basic understanding of networking fundamentals (eg: TCP/IP, VLANs, routing). You will bring some of these skills, but more importantly More ❯

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯

SharePoint, Teams and Power Platform. Have Microsoft Certified, Compliance and Identity Fundamentals (SC-900) qualification or similar. Evidence certification (or working toward) in Microsoft 365 and Power Platform. Possess ITIL qualification - level 3+ or similar experience. How to apply If you share our values, we'd love to hear from you! Click apply to begin your application.Please complete your career More ❯

virtualised environment Database familiarity with MS SQL Server Desktop skills including WDS, MDT and familiarity with a broad range of Line of Business applications including those with complex requirements ITIL standards and the day to day application of these Networking: Cisco Meraki, Mikrotik, Unifi networks (up to 2000 devices) End User Computing (Windows + Mac) Office 365 + Google Workspace More ❯

manager with strong leadership skills and solid IT infrastructure experience, including: • Virtualisation (VMware/Horizon) • Microsoft Server 2019 • CISCO/Juniper network devices • Trellix/Trend • Active Directory & Exchange • ITIL processes Benefits: • Salary - Up to £48,000 • Bonus - Up to 5% • 26 days annual leave + public holidays (3 flexible) • Double-matched pension contributions (up to 10%) • Life assurance • Incentive More ❯