426 to 450 of 1,637 ITIL Jobs in the UK

Experience with Windows Server, Active Directory, SharePoint Experience with Network Infrastructure, Firewalls, Switches, and Routers Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be More ❯

meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client More ❯

walk-ups, remote access, and deskside assistance. Ticket Management - Log, prioritise, and categorise issues in our support desk system, ensuring accuracy and compliance with ITIL standards. Hardware & Software Setup - Prepare and configure Alpha computers, install software, and set up monitors, docking stations, and business applications. User Access Management - Manage accounts More ❯

global IT policies. Strong troubleshooting skills and technical documentation discipline. Experience in regulated environments (ISO27001, GxP) is beneficial. Knowledge of IT frameworks such as ITIL, Agile methodologies; Linux knowledge is a plus. Soft Skills and Qualifications: Ability to work independently and collaboratively. Good communication skills in English and local language. More ❯

knowledge of enterprise IT organizational, business, and technical environments. Prior experience in enterprise Software-as-a-Service (SaaS) support or implementation is a plus. ITIL or equivalent & project management skills and experience a plus. TAM experience with working with Managed Service Providers on Cloud SaaS products. Experience of CSP Partner More ❯

during the hyper-care period by taking ownership of complex incidents or tickets Mentoring two engineers and demonstrating best practices Option to introduce lightweight ITIL-aligned processes Support the IT Manager with Standard Operating Procedures (SOPs) and performance metrics that will endure after contract end. Act as the escalation point More ❯

of Cisco Meraki technologies (firewalls, switches, and wireless) You will have strong troubleshooting skills You will be familiar with IT service management frameworks like ITIL or ISO-27001 You will have solid knowledge of Office 365, Azure, Entra ID, SharePoint, and Teams This is a great opportunity for someone who More ❯

SRS, ERP, and cloud platforms (e.g., Azure). Proven experience managing IT operations, helpdesk services, and infrastructure in a multi-user environment. Familiarity with ITIL processes and service management principles. Sound understanding of data protection (e.g., GDPR), cybersecurity, and asset management. Excellent communication, troubleshooting, and organisational skills. Demonstrable leadership experience More ❯

based systems. Technical Skills - Expertise in areas like Fortinet Firewall, Avaya IPT Networking, Extreme EXOS LAN Switching, WLAN management, and IT security controls. Certifications - ITIL v3 Foundation (required), PRINCE2 (desirable), and other technical certifications relevant to the role. Problem-Solving & Analytical Skills - Ability to analyze complex technical issues, implement solutions More ❯

Meraki , general networking Mimecast , backups (Veeam/Acronis/Barracuda) ERP support (any major system e.g. IFS, SAP, Dynamics) Security-aware mindset (ISO 27001, ITIL frameworks, MFA, patching, etc.) Why Take This Role Real ownership not stuck in red tape or tiered service desks Get things done decisions are quick More ❯

Meraki , general networking Mimecast , backups (Veeam/Acronis/Barracuda) ERP support (any major system — e.g. IFS, SAP, Dynamics) Security-aware mindset (ISO 27001, ITIL frameworks, MFA, patching, etc.) Why Take This Role Real ownership — not stuck in red tape or tiered service desks Get things done — decisions are quick More ❯

communication, and problem-solving skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules More ❯

tools (e.g., Ansible, Terraform, Python). Awareness of cybersecurity principles and secure network architecture best practices (e.g., NIST, ISO27001, IEC 62443). Familiarity with ITIL service management processes and Agile/DevOps ways of working. Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues. Strong More ❯

DevOps, ARM, Bicep, ADO - Azure DevOps. Strong fault analysis/determination and problem solving skills. Able to perform work under continuous deadlines. Experience with ITIL compliant incident management. Documenting troubleshooting and problem resolution steps. Scripting experience with PowerShell. Patch Management experience in the cloud. Ready to work with a customer More ❯

internal teams Analyse incident trends and contribute to continuous service improvement Attend service meetings, represent service management in projects, and suggest process enhancements Requirements: ITIL certified or equivalent experience Strong understanding of ITSM processes, especially incident and problem management Skilled in using ITSM tools, MS Office, and collaboration platforms Excellent More ❯

Practical experience in TCP/IP network support MS Business Applications experience including Excel, Visio, Word Excellent customer service skills Proven experience working to ITIL best practices Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at More ❯

skills. Familiarity with Windows OS, Office 365, Active Directory, and basic networking. A can-do attitude and the ability to work well under pressure. ITIL knowledge or certifications are a bonus. Ready to take the next step in your IT career? Apply now and be part of a team that More ❯

on expertise in software distribution and patch management. Proficiency in PowerShell and scripting for administrative tasks. Understanding of networking principles and protocols. Familiarity with ITIL practices and processes. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Experience in the Banking or financial services industry is highly desirable. More ❯

Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including IDS/IPS More ❯

to manage a multi-skilled service delivery team both internal and via partners. Excellent communication skills. Ability to meet strict deadlines. An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. Project Management experience and qualification, Prince 2 or equivalent would be an advantage. Ability More ❯

to take ownership and see issues through to resolution Minimum A-level education or equivalent Desirable (but not essential): CompTIA A+ or similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation More ❯

to take ownership and see issues through to resolution Minimum A-level education or equivalent Desirable (but not essential): CompTIA A+ or similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation More ❯

ability to be assertive when required. • Budget management/forecasting/estimation Desirable • ISEB Intermediate, ISEB Practitioner, or ISTQB Advanced Certificates in Software Testing. • ITIL Foundation certificate • Sitecore & D365 testing • Azure DevOps, BlazeMeter, Postman, ALM, JIRA, MSOffice Suite, SharePoint. • Experience of working in a Product Team construct • Risk based testing More ❯

manage and facilitate the following types of testing: functional, system integration, regression, non-functional, user acceptance and operational acceptance. You should hold Agile and ITIL Foundation level certification, advanced ISTQB certification, and basic knowledge of the SQL scripts used to interrogate databases. In addition, well look for a good understanding More ❯

Canvas, CMIS, or Sitecore. Experience working in large or regulated environments such as higher education, public sector, or finance. Professional certifications (e.g., Microsoft Certified, ITIL Foundation, BCS) or equivalent experience. More ❯