426 to 450 of 524 ITIL Jobs in the UK

Senior Network Engineer/SC Cleared/6 Month Contract/Inside IR35/£550/Hybrid/Milton KeynesThe Senior Network Engineer will be responsible for designing, implementing, securing, and maintaining enterprise network infrastructure ...

Senior IT Manager – Corporate Applications £80,000–£90,000 + Bonus | Hertfordshire, UK | Full-Time Are you ready to lead a high-impact applications ecosystem and shape the digital backbone of a global organisation? If ...

Service Manager - ITIL/ITSM - hybrid - £80K Hybrid - 2 days a week in office - Kings Cross Are you a proactive IT Service Manager who wants to lead technology service operations and ensure consistent, reliable performance across systems and platforms? In this role, you'll take ownership of incident management, service … Compliance to support audit readiness (ISO 27001/SOC 2). What you'll need: 5+ years' experience in IT service management, ITSM, ITIL, including awareness of Devops/Strong understanding of ITIL practices and service governance. Hands-on experience with cyber security and risk management. Familiarity with tools such ...

procedures and tools. Knowledge, Skills, Experience & Qualifications Skills Technical Knowledge: o Understanding of IT hardware and software asset management. o Knowledge of ITIL (Information Technology Infrastructure Library) practices, especially related to asset and configuration management. o Familiarity with Configuration Management Databases (CMDBs) and Asset Management tools. Analytical Skills: o Ability ...

/11 environments. Good Linux administration skills (Ubuntu/CentOS). Knowledge of networking technologies including TCP/IP and firewall concepts. Desirable: ITIL Foundation certification. Experience working within ITIL service management frameworks. What's on Offer Minimum 6-month contract with potential for extension. ...

OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands … knowledge of Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools. ITIL certification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements JBRP1_UKTJ ...

OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands … Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITIL certification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements ...

ensure effective delivery and support. Contribute to the standardisation and improvement of the technology estate, identifying opportunities for efficiency and scalability. Operate within ITIL frameworks, supporting change, incident, and problem management processes. Participate in an on-call or rota-based support model as required. Key Requirements of the Senior Infrastructure … support and troubleshoot at a basic level. Proven experience delivering infrastructure projects, with confidence in owning workstreams end-to-end. Strong understanding of ITIL processes, including change and incident management. Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. Experience working in fast ...

essential services that support water quality, environmental compliance, customer operations, corporate systems, and incident response. You will provide strategic leadership across Service Management, champion ITIL best practice, and drive service excellence across both internal teams and third-party suppliers. Key Responsibilities Leadership & People Management Lead, coach, and develop a team … Commercial team. Drive supplier improvements and escalate service issues impacting stability or resilience. Service Management & Continuous Improvement Lead the development and optimisation of ITIL-aligned processes (Incident, Problem, Change, Release, Request). Deliver continual service improvement initiatives that enhance stability, reduce risk, and improve user experience. Ensure service governance aligns ...

infrastructure engineer to work collaboratively with colleagues and our customer on an exciting and critical system, delivering technical services in a dynamic ITIL environment. Are you ready for your next career challenge? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated … build with a number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis ...

Assurance Lead, Service Design, Service Transition, Service Operations, SLA, Service Level Agreements, Digital Services, Service Acceptance Criteria, PRISM Governance, Continuous Service Improvement Plans (CSIP), ITIL Framework, Third-party Management Daily Rate: £400-£475 (via Umbrella) Contract Duration: 6 months initial 3 days per week on-site in Warrington … customer service attitude, communication, and interpersonal skills including strong influencing and stakeholder management. Broad business knowledge, including understanding of ‘end-to-end' process operation. ITIL Foundation qualified (v3 or 4), or experience working within an ITIL framework, and willingness to work towards qualification. In the first instance please submit your ...

cost, quality, and trade-offs. Essential Skills & Experience: Degree or equivalent experience in Computer Science, Information Technology, or related discipline. Professional certifications such as ITIL (Foundation or higher) , BCS Service Design , ISO/IEC 20000 , SIAM , Lean Six Sigma , TOGAF , AgilePM , or equivalent experience. Proven experience leading service design, delivery ...

Knowledge of Hyper-V and VMWare virtualisation - desirable Knowledge of Microsoft Office 365/Teams telelphony Experience using an IT ticketing system based around ITIL framework Knowledge of PC deployment via SCCM IT Security (Antivirus software/Spam/Phishing awareness etc...) Practical and Technical Knowledge Microsoft Windows operating systems … Active Directory/DNS/DHCP etc. Virtual environments (VMWare and Hyper V) desirable Understanding of ITIL best practises Aptitude for troubleshooting Proactively drives innovation and stays ahead of emerging technologies WHAT DO WE OFFER? Not only do we offer a competitive salary, we also offer a generous benefits package ...

Capacity Manager) , you will own service performance across infrastructure and support functions, working closely with customers and internal teams. You will operate and mature ITIL service management processes, with a strong focus on capacity, performance, and availability management. The role includes developing service plans, forecasts, and models for VMware environments … Capacity Manager) Strong experience in service delivery management within secure IT environments. Proven background in capacity management and service performance assurance. Good understanding of ITIL frameworks , with certification preferred. Experience working with VMware based infrastructure . Strong stakeholder management, communication, and issue resolution skills. Analytical mindset with the ability ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency, and quality ...

Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing …/KPIs. Solid technical understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder-management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical ...

Overall Job Purpose: Working directly for the IT Service Operations Manager, the System Engineer will provide desktop support for all users. Act within the ITIL framework across all processes. Deal with all requests and incidents raised by users in LPUK, including managing hardware requirements. Key Responsibilities: Support … positive proactive approach to maintaining and improving services. Fluent in business English – written and verbal. Financial Services’ experience advantageous. Degree educated or equivalent experience. ITIL v3 or v4 Foundation. PRINCE2 Foundation and Practitioner/Agile – Scrum Master desirable. Full current driving license required. Flexibility to travel and work at other ...

highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices and governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid … high-quality service delivery. Own and manage the end-to-end Service Desk model for Transform on the Central ServiceNow platform, aligned to ITIL and OpCo needs. Oversee and drive the incident management process, including prioritisation, escalation handling, and major incident participation. Approve new Application/Service support models ...

effectively with stakeholders/customers. Desirable requirements SQL knowledge. Relevant ERP certifications (vendor or industry-recognised) are desirable. Appreciation of Information Technology Infrastructure Library (ITIL). Benefits When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills ...

practical management experience and knowledge; Significant experience and competence in the Microsoft Office suite particularly Outlook, Word and Excel; Information Technology Infrastructure Library (ITIL) qualification or willingness to obtain; Good knowledge of Digital services and processes that support service delivery; Excellent problem resolution and fault investigation skills; Experience of dealing ...

Networking Cyber Security Identity Access Management Onboarding and offboarding acquisitions. Oversight and optimisation of budgets Excellent stakeholder communication. Desirable Experience: Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments The roadmap includes: Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement … phone number removed) in order to be considered. Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ...

hardware components Good Experience in Data Backup Techniques Familiarity with virtual, MDM and VPN environments Familiarity with Microsoft SCCM would be advantageous Knowledge of ITIL and experience of working within an ITIL environment would, knowledge and experience of working in Service NOW Professional Attributes: Exceptional customer facing skills Able ...

agreed SLAs and service standards. Support infrastructure lifecycle management, including system upgrades, maintenance, and capacity planning to ensure service resilience and performance. Operate within ITIL frameworks and best-practice processes, ensuring compliance with organisational policies and service management standards. Following an initial period of training and competency assessment, participate … server administration, and HPE hardware In-depth knowledge of networking, storage, and infrastructure management Expertise in troubleshooting and resolving complex technical issues. Familiarity with ITIL practices and service management. Certifications such as ITIL, Microsoft Certified: Azure Administrator, AWS Solutions Architect, or similar are highly desirable Flexible to travel across ...

MPLS, VPLS and segmentation. * High availability technologies (HSRP/VRRP equivalents). * DNS, DHCP, NAT, IP planning. * Experience in secure or Defence oriented environments. * ITIL based service management. Desirable Experience * VMware NSX and SDN, SDWAN and virtualised routing, VoIP, QoS, SIEM/log analysis tools. Knowledge … NIST. Experience leading technical projects. * Existing SC/DV clearance. Qualifications * Cisco CCNP (required); CCIE desirable. * ITIL v4 Foundation or above. * Degree in Computer Science, Network Engineering or equivalent experience. Personal Qualities * Strong communicator. * Analytical problem solver. * Able to mentor and lead. * Customer centric and proactive. ...

Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance ...