West Midlands, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure compliance with ITIL best practices and actively drive continuous service improvement. Key skills & experience: Proven track record of managing IT service teams in a complex environment. Strong knowledge of ITIL processes and frameworks … with ITIL certification highly desirable. Demonstrated experience managing third-party vendors and holding them accountable to service levels. Skilled in incident, problem, change, and request management. Previous exposure to process-driven, highly regulated environments (public sector experience advantageous). Strong stakeholder management and communication skills, with the ability to engage across business and technical teams. Comfortable working in periods of More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure compliance with ITIL best practices and actively drive continuous service improvement. Key skills & experience: Proven track record of managing IT service teams in a complex environment. Strong knowledge of ITIL processes and frameworks … with ITIL certification highly desirable. Demonstrated experience managing third-party vendors and holding them accountable to service levels. Skilled in incident, problem, change, and request management. Previous exposure to process-driven, highly regulated environments (public sector experience advantageous). Strong stakeholder management and communication skills, with the ability to engage across business and technical teams. Comfortable working in periods of More ❯
Change/Service Manager. ITIL Accredited. Umbrella Engagement. 3 days on site per week in NW. Must have outstanding stakeholder skills. 3- 6 Month engagement. £575/day. Looking for an ITIL accredited Change Manager - will need to have significant experience in all aspects of Change Management - chairing CABS etc - will need to have worked within a fast paced Small …/Medium sized organisation going through an IT Transformation Programme. May also suit a Service Manager or a Hands on Service Delivery Manager with ITIL Change experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. More ❯
server upgrades, and network implementations. Adept at stakeholder management, vendor coordination, and cross-functional team leadership to ensure timely, cost-effective, and high-quality project delivery. Strong expertise in ITIL processes, risk management, capacity planning, and compliance with industry standards. Key Skills: Project Management • IT Infrastructure • Data Center & Cloud Migration • Networking & Security • Vendor & Stakeholder Management • ITIL Framework • Risk & Capacity Management More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WRK DIGITAL LTD
WRK digital is delighted to shortlisting an Test Manager to work for the Bettys and Taylors Group - A family business that is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate This is a unique opportunity More ❯
Telford, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Experis
Role Title: Service Design & Transition Manager Duration: 6 month contract Location: Telford, Hybrid 2/3 days onsite Rate: up to £493.76 p/d Umbrella inside IR35 Role purpose/summary You will be involved in all aspects of More ❯
Wellington, Shropshire, United Kingdom Hybrid / WFH Options
Experis
Role Title: Service Design & Transition Manager Duration: 6 month contract Location: Telford, Hybrid 2/3 days onsite Rate: up to 493.76 p/d Umbrella inside IR35 Role purpose/summary You will be involved in all aspects of More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Robert Walters
Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end … Support bid response, manage service offering development Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end … Support bid response, manage service offering development Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Robert Walters
Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end … bid response, manage service offering development Develop playbooks and documentation Continuous development of processes Implement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Robert Walters
Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end … bid response, manage service offering development Develop playbooks and documentation Continuous development of processes Implement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a More ❯
CCNA Field Engineer - Managed Services CCNA, Networking, Firewall, Switch, VLAN, VPN, TACACS, Server, 365, VMware, ITIL My client are a well established, fast growing and award winning IT Managed Services provider that have a need for a CCNA Field Engineer. The CCNA Field Engineer will be responsible for driving success by effectively executing assigned responsibilities and contributing to corporate objectives. … a great management team so lots of opportunities to develop and progress your career. CCNA Field Engineer - Managed Services CCNA, Networking, Firewall, Switch, VLAN, VPN, TACACS, Server, 365, VMware, ITIL CCNA, Networking, Firewall, Switch, VLAN, VPN, TACACS, Server, 365, VMware, ITIL CCNA, Networking, Firewall, Switch, VLAN, VPN, TACACS, Server, 365, VMware, ITIL MillsHill Recruitment acts as an employment business with More ❯
specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both … experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities More ❯
Employment Type: Permanent
Salary: £35854 - £39929/annum plus a £2,000 South East allowance
specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both … experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities More ❯
IT Service Transition Lead (SAP, S/4, Rise, ITIL) A leading retailer is looking for an IT Service Transition Lead (SAP, S/4, ITIL) that will act as the main interface for Senior Management, Project Managers and stakeholders for Service Transition requirements and deliverables, supporting a major SAP Rise/S4Hana program. As the IT Service Transition Lead … SAP, S/4, ITIL) you work alongside Platform click apply for full job details More ❯