Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Lorien
across infrastructure and applications Hands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWinds Confident supporting both Windows and Linux operating systems Experience working in ITIL-aligned support environments Understanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking) Clear, confident communicator with strong stakeholder management skills Knowledge of AWS or cloud More ❯
Market Harborough, Leicestershire, East Midlands, United Kingdom
CDS Global
Experience with scripting and automation Experience with virtualization platforms Experience using SIEM platforms Experience with EDR and vulnerability scanning Knowledge of Windows Servers and Azure Cloud Desirable: Experience with ITIL, PCI and GDPR Driving Licence Programming experience with PowerShell, C# and\or Python In addition to a great working culture, we offer superb benefits too; 23 days holiday (increasing to More ❯
we're looking for ✔ Proven experience in IT risk, cyber, or governance ✔ Strong communication, stakeholder engagement, and training delivery skills ✔ Deep understanding of control frameworks like COBIT, ISO2700x, CRISC, ITIL ✔ Comfortable working in a regulated environment with high attention to detail ✔ Skilled in Excel and risk reporting ✔ A proactive mindset and adaptability to change More ❯
with an organized and self-starting approach to work Good working knowledge of Excel and be technology driven Experience dealing with clients and stakeholders Nice to have: Project Management, ITIL and KYC qualifications are preferred but not essential Continuously improve systems and processes that are understood by all staff Deliver clear customer implementation timelines and consistent experiences About you: We More ❯
the following; Knowledge of Project Management Principles General Knowledge of IT Infrastructure Technologies In depth understanding of Service Management principles eg Change and Release management - ideally holding a recent ITIL accreditation Outstanding Stakeholder Management skills Highly likely to have worked as a Transition/Introduction Manager in medium/large sized fast paced organisations with multiple business units spread across More ❯
specifications, design test cases, and map outcomes to criteria. Analyze test results, report issues, and identify risks. Qualifications: Desirable: Experience with RMS (Niche), Pronto, and CAD systems. Knowledge of ITIL or similar frameworks. Strong communication and problem-solving skills. Stakeholder and customer engagement experience. Ability to manage complex workloads and deliver performance. Awareness of GDPR, Data Protection, and Cyber Security. More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Reed
the IT, telecommunications or public sectors. Knowledge about structured project environments and governance. Strong communication skills and ability to interact with both internal teams and external stakeholders. Understanding of ITIL best practices. Experience with project tools such as MS Project, Asana, Visio. Ideally holding a PRINCE2 Foundation or similar certification. Right to Work in the UK (no sponsorship provided). More ❯
West London, London, England, United Kingdom Hybrid / WFH Options
Sanderson
experience in the following:- Knowledge of Project Management Principles General Knowledge of IT Infrastructure Technologies In depth understanding of Service Management principles e.g. Change and Release management A recent ITIL accreditation preferred Outstanding Stakeholder Management skills Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect and equality are core More ❯
we're looking for Proven experience in IT risk, cyber, or governance Strong communication, stakeholder engagement, and training delivery skills Deep understanding of control frameworks like COBIT, ISO2700x, CRISC, ITIL Comfortable working in a regulated environment with high attention to detail Skilled in Excel and risk reporting A proactive mindset and adaptability to change InterQuest Group is acting as an More ❯
/BI tools. Demonstrable experience with implementing and supporting SaaS solutions, working with external suppliers to integrate with internal systems (i.e. SSO) IT consulting and/or support background (ITIL, working knowledge of SDLC and of IT infrastructure like server and database management) as well as in depth business processes experience. What you get in return In return, you'll More ❯
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Civil Nuclear Constabulary
with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITIL Foundation Certificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong interpersonal and communication More ❯
South East London, London, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
and tech boxes into holistic service design and automated processes (zero-touch installation) Demonstratable experience building client relationships and partnerships, as well as knowledge of relevant industry standards (e.g. ITIL, PMI/Prince2) In addition to a high level of personal responsibility, you follow prescribed processes and convince our customers as a team player in proposal presentations and contract negotiations More ❯
Kettering, Northamptonshire, East Midlands, United Kingdom
E.surv Limited
integrated business applications Demonstrable knowledge of creating and executing Test Plans Experience in design solutions and configuring applications to meet stakeholder requirements Working understanding of Change Management processes Qualifications ITIL v2, or v3 Foundation (desirable) Good level of standard numeracy and literacy. Knowledge of software development processes (desirable) Apply If you feel you match our requirements and are looking for More ❯
processes and prioritise mitigation efforts. Conduct Business Impact Analysis (BIA) to identify critical cyber assets and determine their impact on business operations. Qualifications: ISO 22301 related qualification or certification. ITIL v4 foundation or higher Proven experience in business continuity or cyber security roles, with a focus on business continuity planning. Experience of working in a disaster recovery role or similar More ❯
processes and prioritise mitigation efforts. Conduct Business Impact Analysis (BIA) to identify critical cyber assets and determine their impact on business operations. Qualifications: ISO 22301 related qualification or certification. ITIL v4 foundation or higher Proven experience in business continuity or cyber security roles, with a focus on business continuity planning. Experience of working in a disaster recovery role or similar More ❯
concepts of implementing and supporting SaaS solutions and of working with external suppliers to integrate with internal systems (i.e. SSO) Experience in a similar application support role (familiarity with ITIL, working knowledge of SDLC and familiarity with IT infrastructure like server and database management) Good understanding of business processes and how those get facilitated by software solutions What you will More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Costa Coffee
guidelines in a large-scale business context. Desirable: Understanding of SOX, ITGC, IT risk, and data protection, with relevant certifications (e.g. CISA, CISSP, CISM) and familiarity with frameworks like ITIL and ISF. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity More ❯
individuals/small groups Previous experience of working in the NHS with Clinicians and Management Qualifications Essential Educated to Diploma Level or equivalent relevant working experience Desirable PRINCE2 Foundation ITIL Foundation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for More ❯
including client server networking, PC environments and databases. Knowledge or understanding of object oriented programming principles. Qualifications Essential Educated to Diploma Level or equivalent relevant experience. Desirable PRINCE2 Foundation. ITIL Foundation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for More ❯
communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified More ❯
code) SQL & Database knowledge Splunk: Strong in querying, regex, alerts, and dashboards Other Requirements: Strong communication & collaboration with internal teams Production issue troubleshooting and log analysis experience Familiarity with ITIL practices, ticketing systems, and SLA management Proactive in identifying and resolving production issues Able to collaborate with Dev and L3 teams for incident triage and change reviews Experience managing Major More ❯
Hatfield, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯
PL/SQL understanding is also beneficial Ability to understand and investigate data flows between systems - ETL processes Nice to have skills: Knowledge of Power Apps and Power BI ITIL This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more. More ❯
based environments Strong SQL and data warehousing expertise Hands-on with AWS tools (Redshift, Glue, Airflow, S3, Step Functions) Experience with Power BI or similar reporting platforms Familiarity with ITIL frameworks (incident, change, problem management) Apply Now If you're a hands-on Data Operations Engineer with strong incident and change management skills, apply today to learn more about this More ❯
network diagnostics and voice quality monitoring tools. - Ability to script and automate routine tasks using Python or PowerShell. Qualifications - Bachelor's degree in Computer Science, Engineering, or related field. - ITIL Intermediate or equivalent process knowledge. Experience - 3–5 years of experience in technical support or systems engineering roles. - Experience in supporting cloud-based contact center platforms. Certifications - Amazon Connect Advanced More ❯