team members do likewise Additional Information Qualification in a recognised project management methodology preferred, e.g. Prince 2, PMI, APM Experience in working within an ITIL environment Experience in projects delivering IT infrastructure, COTS software, mobile apps, Microsoft Office 365, Internet of Things and Big Data would be of interest. ECS More ❯
mitigate technical and non-technical issues and risks • Own and the generation of authoritative cost estimates for large-scale and complex projects • Service Management • ITIL • Proven track record in leading the development of solutions on a large project, ensuring consistency with specified requirements agreed with both external/internal customers More ❯
sensitive systems. Experience in producing security documentation sets (such as SyOPS, RMADs, Security Management Plan, ISMS and DART submissions). Bonus If You Have: ITIL including Service Management Roles & Processes. Knowledge of Air Traffic Management or other safety related systems. Demonstrable commitment to sharing ideas, technologies and best practices. Experience More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Leidos
sensitive systems. Experience in producing security documentation sets (such as SyOPS, RMADs, Security Management Plan, ISMS and DART submissions). Bonus If You Have: ITIL including Service Management Roles & Processes. Knowledge of Air Traffic Management or other safety related systems. Demonstrable commitment to sharing ideas, technologies and best practices. Experience More ❯
concept of building cohesive teams, importance of training, developing and coaching support teams as well as service desk specific SLAs and KPIs within the ITIL framework that drive the results. The ideal candidate will have the following background: Substantial experience as Support Manager/Head of Support for NHS customers More ❯
user satisfaction and resolution. Install and set up IT/Telephony equipment as specified in the service catalog or upon user request. Adhere to ITIL, Service Desk, and Group policies and procedures. Experience & Qualifications 2-3 years' experience in an IT helpdesk or support environment. Experience with key enterprise IT More ❯
AWS) • Expertise in scripting/automation tools (Terraform, Powershell) • Microsoft Certification (Bonus points) • Understanding of IAM protocols • Knowledge of governance frameworks like TOGAF or ITIL, and familiarity with compliance standards (GDPR) Interview Process • Recruiter Call • Hiring Manager Intro • 1-2 stage Panel Interview Our recruitment process typically takes around More ❯
AWS) • Expertise in scripting/automation tools (Terraform, Powershell) • Microsoft Certification (Bonus points) • Understanding of IAM protocols • Knowledge of governance frameworks like TOGAF or ITIL, and familiarity with compliance standards (GDPR) Interview Process • Recruiter Call • Hiring Manager Intro • 1-2 stage Panel Interview Our recruitment process typically takes around More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Merlin Entertainments
AWS) • Expertise in scripting/automation tools (Terraform, Powershell) • Microsoft Certification (Bonus points) • Understanding of IAM protocols • Knowledge of governance frameworks like TOGAF or ITIL, and familiarity with compliance standards (GDPR) Interview Process • Recruiter Call • Hiring Manager Intro • 1-2 stage Panel Interview Our recruitment process typically takes around More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
CAE Technology Services Ltd
troubleshooting - Minimum CCNP Certification or suitable industry experience Cisco Security configuration and troubleshooting - Minimum CCNP Security (or on trackable path) or suitable industry experience ITIL/Change management or similar process experience. Fluent in English (written and spoken) DESIRED EXPERIENCE Configuration and troubleshooting experience of other Cisco related Security products More ❯
Azure, AzureAD, SpecOps, DevOps, ITIL, SRE, IaC, IaaS, AZ104, AZ103, AZ900 Our client is one of the best UK companies to work for (award winner). Due to continued growth, they are looking to recruit an additional Azure Engineer to join them. These are exceptional career opportunities, so please do More ❯
BI, or similar) Nice to Have Experience in an MSP, VAR, or IT reseller environment Familiarity with client success platforms (e.g., HubSpot, ChurnZero, Totango) ITIL awareness or entry-level IT certifications Personal Attributes Ambitious and eager to grow within a client success or technology role Proactive mindset with a willingness More ❯
BI, or similar) Nice to Have Experience in an MSP, VAR, or IT reseller environment Familiarity with client success platforms (e.g., HubSpot, ChurnZero, Totango) ITIL awareness or entry-level IT certifications Personal Attributes Ambitious and eager to grow within a client success or technology role Proactive mindset with a willingness More ❯
project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead knowledge sharing activities, and More ❯
project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead knowledge sharing activities, and More ❯
project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead knowledge sharing activities, and More ❯
project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead knowledge sharing activities, and More ❯
deploying Windows applications (O365), hardware and software troubleshooting, managing/creating user accounts and general infrastructure maintenance. Lastly, any experience or qualifications within the ITIL framework would be desirable. This is a fantastic opportunity for an IT Support Engineer who is looking to progress their career in a highly varied More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Eden Scott
Desirable Extras: Experience with Aruba ClearPass and 802.1x Familiarity with cloud platforms (Azure, AWS, O365), ExpressRoute Knowledge of VMWare NSX and software-defined networking ITIL certification and experience in professional services The Offer Location: Glasgow (hybrid working, 3 days in-office) Salary: competitive depending on experience Working hours: Permanent, full More ❯
best practices and operational procedures. Collaboration & Stakeholder Management – Engage with senior stakeholders, technology teams, and business units to ensure smooth service delivery. Key Requirements: ITIL v4 Foundation certification (mandatory). Proven experience in Service Management, IT Operations, or Risk Management . Strong background in Incident, Problem, and Change Management . More ❯
best practices and operational procedures. Collaboration & Stakeholder Management – Engage with senior stakeholders, technology teams, and business units to ensure smooth service delivery. Key Requirements: ITIL v4 Foundation certification (mandatory). Proven experience in Service Management, IT Operations, or Risk Management . Strong background in Incident, Problem, and Change Management . More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
VMware ESXi 6.0>, Hyper-V), Citrix desirable Previous experience around migrations e.g. Exchange on-prem to Office 365, Exchange Online etc. Any certifications around ITIL, PRINCE2 and within Microsoft and Cloud space with be a bonus In this position, you will achieve exposure to a range of exciting project work More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
TieTalent
Collaborate within a supportive, inclusive, and socially active engineering team. Requirements Active SC Clearance. Solid understanding of the full software development lifecycle. Familiarity with ITIL IT Service Management processes. Strong appreciation for development standards and quality procedures. At least 2 years of professional experience with technologies such as: Technical Skills More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Edinburgh Napier University
Records systems (Tribal SITS preferably) Client Relationship Management (MS Dynamics) or Timetabling (TechnologyOne) would be advantageous. Skills/Experience Knowledge of PRINCE2 Practitioner or, ITIL Practitioner, or any recognised repeatable project management methodology. Experience of using SITS or similar student record system, including a good understanding of the principles that More ❯
Cisco Certified Network Professional Routing and Switching (CCNP R&S) or equivalent level of experience. PCNSE or advanced level experience of Palo Alto Firewalls. ITIL v4 Foundation Certification preferred. TMM Recruitment INDIT Email More ❯