Newham, Greater London, Stratford and New Town, United Kingdom
Pinpoint Resourcing
for schools' Education ICT, HR, Governor Services and School Management. Duties and Responsibilities To manage incidents, requests, problems and changes in line with the ITIL processes and local procedures. Liaise with customers and suppliers to provide remote assistance and complete site visits where required to resolve incidents and complete requests. More ❯
Training function in a shared services environment preferably on a global team Proficient in MS Office applications such as Visio, Excel, PowerPoint, Word, PowerBI ITIL Certification Request, Incident and Change Management experience Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this More ❯
Implementation Specialist certifications are highly desirable. Strong understanding of integration methods (REST, SOAP, APIs) and multi-cloud environments. Familiarity with Agile delivery methods and ITIL frameworks. A real passion for the ServiceNow platform and a desire to stay close to the tech while shaping the big picture. What's in More ❯
growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, Certs, basic networking). Excellent communication skills. AWS knowledge is a plus. Benefits: Salary: £45,000 Company bonus More ❯
managing complex LAN networks across multiple sites Knowledge of Cisco, Palo Alto, F5, and Meraki systems Public cloud networking experience (AWS & Azure) Adherence to ITIL processes (change, incident management) SLA-focused with clear communication Knowledge and Experience: 3–5 years' experience in a 3rd line network technical support role CCNA More ❯
managing complex LAN networks across multiple sites Knowledge of Cisco, Palo Alto, F5, and Meraki systems Public cloud networking experience (AWS & Azure) Adherence to ITIL processes (change, incident management) SLA-focused with clear communication Knowledge and Experience: 3–5 years' experience in a 3rd line network technical support role CCNA More ❯
communication with relevant stakeholders Oversee timely application of patches to systems and software to ensure security and stability Manage IT-related contracts Key Skills: ITIL v4 Foundation Be able to demonstrate ownership of production system health, monitoring, and alerting Strong grasp of infrastructure components Competent Jira and Confluence user for More ❯
Government security clearances. Desirable Skills Aruba LAN (CX, AOS, HPE Comware). Aruba Wireless. Experience with NG Firewall equipment (Fortinet, Palo Alto, Cisco). ITIL Service Management Foundation. Experience of IT incident management. Fluke & other cable test equipment. #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here : And here you can access More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Lorien
growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic networking). Excellent communication skills. AWS knowledge is a plus. Benefits: Salary More ❯
communication with relevant stakeholders * Oversee timely application of patches to systems and software to ensure security and stability * Manage IT-related contracts Key Skills: * ITIL v4 Foundation * Be able to demonstrate ownership of production system health, monitoring, and alerting * Strong grasp of infrastructure components * Competent Jira and Confluence user for More ❯
Government security clearances. Desirable Skills Aruba LAN (CX, AOS, HPE Comware). Aruba Wireless. Experience with NG Firewall equipment (Fortinet, Palo Alto, Cisco). ITIL Service Management Foundation. Experience of IT incident management. Fluke & other cable test equipment. #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here : https://www.hpecds.com/ More ❯
use. - Collaborate with cross-functional teams to deploy new features and resolve challenges. What We’re Looking For - Strong SQL knowledge and familiarity with ITIL practices. - A problem-solver with excellent communication and collaboration skills. - Experience with logistics systems like WMS, TMS, or ERP. - Basic scripting skills (Python/PowerShell More ❯
and infrastructure are required. Knowledge of the following technologies is preferred: NetApp Virtualisation (VMWare vSphere) Microsoft Server 2019 CISCO/Juniper Networks, Switches McAfee ITIL Processes If you're interested in this 3rd Line Team Leader role, please send your updated CV to , and I will contact you for further More ❯
use. - Collaborate with cross-functional teams to deploy new features and resolve challenges. What We’re Looking For - Strong SQL knowledge and familiarity with ITIL practices. - A problem-solver with excellent communication and collaboration skills. - Experience with logistics systems like WMS, TMS, or ERP. - Basic scripting skills (Python/PowerShell More ❯
Cisco Meraki Firewalls: Fortinet Monitoring Tools: SolarWinds, Nagios Protocols: DHCP, DNS, TCP/IP Environments: MPLS, SD-WAN, public cloud platforms Familiarity with Agile, ITIL, and service improvement practices Strong problem-solving skills with a detail-oriented, proactive mindset Effective communicator with a customer-focused approach More ❯
help our end users to make the best use of these. Previous experience of working in a face-to-face IT support environment and ITIL foundation is desirable. Please note, you must be able to drive due to the location of the office. Job Title: IT Analyst Location: Burgess Hill More ❯
help our end users to make the best use of these. Previous experience of working in a face-to-face IT support environment and ITIL foundation is desirable. Please note, you must be able to drive due to the location of the office. Job Title: IT Analyst Location: Burgess Hill More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Adria Solutions
than 100 sites Identifying service improvements and promoting end-user satisfaction What were looking for: Proven experience in IT support management Strong understanding of ITIL and service management best practices Technical knowledge of Microsoft infrastructure, networking, and remote support tools Excellent communication and interpersonal skills Ability to lead, coach, and More ❯
in project management tools and methodologies (Agile, Waterfall) Strong understanding of cybersecurity best practices and risk management Certification in Prince II, PMP,Agile and ITIL V4 is highly desirable Up to £80,000 plus benefits EA First Ltd are acting as an Employment Agency for this permanent vacancy. More ❯
in project management tools and methodologies (Agile, Waterfall) Strong understanding of cybersecurity best practices and risk management Certification in Prince II, PMP,Agile and ITIL V4 is highly desirable Up to £80,000 plus benefits EA First Ltd are acting as an Employment Agency for this permanent vacancy. More ❯
of networking and cloud security best practices Relevant certifications (e.g. Azure Administrator Associate) Experience with scripting/automation tools like PowerShell or Azure CLI ITIL knowledge is a bonus You’re Someone Who: Communicates well with both technical and non-technical stakeholders Brings a proactive and collaborative mindset Delivers under More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Pearson Carter
Power Platform experience- PowerBI, Power Apps, Power Automate Knowledge of Microsoft Dynamics CRM/ERP solutions, including Dynamics 365 Project Management experience Understanding of ITIL methodology, with an ability to implement changes Understanding of Azure services & Entra Experience leading/managing a small team Experience of API & other methods of More ❯
in project management tools and methodologies (Agile, Waterfall) Strong understanding of cybersecurity best practices and risk management Certification in Prince II, PMP,Agile and ITIL V4 is highly desirable Up to £80,000 plus benefits EA First Ltd are acting as an Employment Agency for this permanent vacancy. More ❯
SolarWinds, Zabbix). Modern Workplace environments Windows 10/11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent troubleshooting and analytical skills. Strong documentation and communication abilities. Desirable Certifications Fortinet NSE 4 or higher (strongly preferred) Cisco CCNP or equivalent CompTIA Network+ More ❯
SolarWinds, Zabbix). Modern Workplace environments Windows 10/11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent troubleshooting and analytical skills. Strong documentation and communication abilities. Desirable Certifications Fortinet NSE 4 or higher (strongly preferred) Cisco CCNP or equivalent CompTIA Network+ More ❯