976 to 1,000 of 1,321 ITIL Jobs in the UK

hardware issues at the server level. Change and/or incident management in a similar support function (has experience of supporting software tools) Cabling. Working in data centre Beneficial: ITIL Foundation or better CompTIA Server+ qualification. Any other relevant certification. 24 x 7 shift working experience. If you are interested in this role, please apply with an up to date More ❯

Automation. SAP S4 HANA - SAP RISE - Desirable environment experience. TOGAF, Zachman - or similar Framework experience. Certified in any of the following - TOGAF/AWS/Azure/CISSP/ITIL/COBIT. Ability to deliver well thought through quality EA plans - then deliver them effectively. Proactive Approach - must have a ‘Can Do' attitude. Ability to navigate a complex environment & effectively More ❯

Automation. SAP S4 HANA - SAP RISE - Desirable environment experience. TOGAF, Zachman - or similar Framework experience. Certified in any of the following - TOGAF/AWS/Azure/CISSP/ITIL/COBIT. Ability to deliver well thought through quality EA plans - then deliver them effectively. Proactive Approach - must have a ‘Can Do’ attitude. Ability to navigate a complex environment & effectively More ❯

and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems and focusing on supporting remotely - Understanding of ITIL (v2 or v3), understanding of ISMS/ISO27001 would be desirable. AV Support Assistant/AV Specialist/Unified Communications Analyst In accordance with the Employment Agencies and Employment Businesses More ❯

and drive to own and deliver a project work package within minimum guidance and support. Desirables: PCN Monitoring Experience CISSP, GICSP, ect TOGAF certification preferred Good working knowledge of ITIL principles. Must have minimum of 6 years' experience working for a global fortune 100 company within network or solutions delivery team. Must have a full appreciation and/or worked More ❯

while adhering to strict customer SLAs. Accurate time recording, record keeping, and maintaining up-to-date customer information are essential. Additionally, experience working alongside service departments within a standard ITIL framework is highly desirable. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday More ❯

experience in Service Architecture or Service Design, ideally within an MSP or Channel Partner Strong background in service operations, transformation, or development, with experience aligning services to contract deliverables ITIL v4 certification essential; Lean Six Sigma, SIAM or Agile exposure advantageous Skilled in stakeholder engagement, contract analysis, and producing clear, well-structured documentation Able to manage competing priorities, work independently More ❯

SLA compliance and ticket quality (age, updates, backlog) Drive automation and continuous improvement initiatives Handle escalations and support transitions Maintain accurate ticket documentation and prioritization What Were Looking For: ITIL Foundation certification Experience in team management and development Strong customer management skills High-level knowledge of enterprise infrastructure Experience with public cloud platforms Expertise in EUC device management (SCCM, Intune More ❯

understand their roles and how they contribute to customer value through secure IAM delivery. Maintaining a skilled team with the knowledge and capacity to deliver IAM services 24x7 with ITIL best practice. Being accountable for performance against key results, including cost of ownership, contributions to key outcomes, simplification, and customer satisfaction. Managing risks associated with IAM operations , working with senior More ❯

an initial 12 month contract.. With potential to go permanent. A role with a huge amount of scope and opportunity for someone who is used to working in an ITIL environment, understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve. Our Service Operations function is still relatively new and evolving, come in and get the More ❯

requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) If you feel you have the skills and experience needed for this role; please do apply now. More ❯

of over 750 dedicated professionals, this private company is at the forefront of innovating vehicle software. The ideal candidate will possess a strong background in Engineering , alongside experience in ITIL , change management, and release management. You will play a pivotal role in overseeing change governance and risk management initiatives within a complex technical infrastructure. This position offers the flexibility of More ❯

of over 750 dedicated professionals, this private company is at the forefront of innovating vehicle software. The ideal candidate will possess a strong background in Engineering , alongside experience in ITIL , change management, and release management. You will play a pivotal role in overseeing change governance and risk management initiatives within a complex technical infrastructure. This position offers the flexibility of More ❯

IFS ERP system across the business. Essential skills include - -IFS Administration -Developing reports in EXCEL, Power BI, Quick reports and lobbies -Proficiency in Oracle/SQL Databases -Understanding of ITIL What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up More ❯

management and secure data wiping techniques. Networking & Access Control : Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery : Experience in data backup, recovery, and migration strategies. ITIL & Compliance : Familiarity with incident management, change control processes, and compliance documentation. More ❯

in the future. Key Skills/Experience Experienced working in a regulated environment Exposure to IT Risk Management experience (Programme, Project or Department level) Knowledge of Risk management frameworks ITIL experience Comfortable liaising with Stakeholders Strong communication skills If this role sounds of interest and you would like to learn more feel free to send an email to: Reasonable Adjustments More ❯

requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect - 12 month contract - £700 - £800 per day - eDV required - Full time onsite in Gloucester Damia Group Limited acts as an employment agency More ❯

and ERP/WMS or other supporting business systems SOX exposure or experience would be beneficial PowerPlatform/PowerApps/PowerAutomate experience would be beneficial IT Service experience (ideally ITIL exposure) would be beneficial Benefits: Double matched pension up to 6% employee and 12% employer Private medical for single or couple 25 days AL + BHs + option to buy More ❯

and performance management Strong negotiation and stakeholder engagement skills Knowledge of third-party risk, cost modelling, and continuous improvement Familiarity with contract law, SLAs, and supplier benchmarking Desirable: CIPS, ITIL v3/v4, or PRINCE2 certification Why Join The University of Manchester? Be part of a prestigious global institution with a collaborative culture Work on strategic supplier relationships that directly More ❯

processes and ERP/supporting systems Desirable Skills Knowledge of ERP and WMS systems SOX exposure or experience PowerPlatform/PowerApps/PowerAutomate experience preferable IT Service experience (ideally ITIL exposure) Your Bowl of Perks (Benefits) Competitive salary & Annual Flexible benefits We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside More ❯

Change Management Direct on-premises infrastructure initiatives, including platform upgrades, server refreshes, and data centre improvements. Ensure strict compliance with change management procedures and enterprise IT governance frameworks (eg, ITIL). Collaborate with cross-functional IT teams to support broader digital and infrastructure strategies. Security, Risk, and Compliance Ensure all infrastructure aligns with internal security policies and external regulatory requirements. … V) On-premises storage and backup solutions (eg, HPE, Pure, Dell, Veeam) Microsoft infrastructure (Windows Server, Active Directory, Group Policy) In-depth understanding of IT service management frameworks (eg, ITIL) and enterprise operational standards. Preferred Certifications VMware Certified Professional (VCP-DCV) Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL v4 Foundation or Practitioner Certifications in storage, backup, or data centre More ❯

communication and interpersonal abilities. Excellent written and spoken English Desirable Bachelor's degree in information technology, Computer Science, or a related field. Industry certifications such as Microsoft and CompTIA. ITIL v3/v4 Foundation Certification, and/or working a structured ITIL environment. Experience working in a structured ISO27001 environment with awareness of security incident processes and CIS benchmarks. Experience More ❯

Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You will … a key role in deployments including laptop imaging and configs with image deployments in SCCM and InTune Autopilot as well as other project work. Working within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc … overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and Change mgmt. principles to resolve and track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP More ❯

across multiple construction projects. Acts as a key point of contact for all user-facing IT issues, collaborating closely with infrastructure, service management, and application teams. Operates within an ITIL-aligned framework. Key Responsibilities: Provide technical support for desktops, laptops, mobile devices, applications (e.g. MS Office), and AV equipment Troubleshoot user issues including account access, hardware faults, and network connectivity … Requirements: 2-3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and stakeholder engagement skills (technical and non-technical) Solid understanding of ITIL (min. 2 years' experience) Proactive, self-motivated, and solution-focused Culture Fit: Best suited to candidates who are practical, collaborative, resilient, and committed to continuous improvement and customer service excellence More ❯

and up to date. Monitor and respond to system alerts and support tickets within agreed SLAs. Contribute to ITSM processes (incident, service, problem, change) and support ISO 27001 and ITIL alignment. Main Skills Needed: At least 3 years’ experience in a desk-side support or service desk role. Strong customer service and communication skills, with excellent English. Experience with IT … printer support. Good understanding of Microsoft 365, Azure, MDM platforms (like Intune), and backup solutions (Commvault preferred). Knowledge of security best practices and remote support tools. Familiarity with ITIL processes and enterprise environments (finance/banking experience a plus). Ability to prioritise under pressure and manage time effectively. What’s in It for You: Join a collaborative global More ❯