376 to 400 of 965 ITSM Jobs in the UK

Stakeholder and Supplier Engagement Continual Improvement and Service Maturity International Cyber Service Reporting, Catalogue and SLA Management Skills and Experience Strong experience in IT Service Management or service integration within a complex, multi-supplier environment Strong experience supporting Cyber or security services as managed end-to-end services Ability ...

senior stakeholders. The role requires strong problem solving, customer-facing skills and experience with Windows 11, M365, AD/Entra ID and Intune, plus ITSM and documentation responsibilities within a busy corporate environment. #J-18808-Ljbffr ...

Significant experience leading application management, application services or enterprise application support teams. Specifically within Investment Management, or Risk Operations. A strong background in IT service management, ideally in a complex and regulated environment. Experience managing large, business-critical application portfolios and their associated suppliers. Strong commercial acumen, including vendor negotiations ...

escalation point for the in house 2nd Line engineer. Lead or coordinate infrastructure incidents, problems and changes in accordance with ITSM processes, including impact and risk assessment, implementation planning, rollback readiness, stakeholder communications and post-implementation validation. Ensure that all completed projects have as-built designs and procedures documented ...

escalation point for the in house 2nd Line engineer. Lead or coordinate infrastructure incidents, problems and changes in accordance with ITSM processes, including impact and risk assessment, implementation planning, rollback readiness, stakeholder communications and post-implementation validation. Ensure that all completed projects have as-built designs and procedures documented ...

Level Agreements and Key Performance Indicators. Drive continual service improvement through innovation, automation and tooling enhancements. What you’ll bring: Strong understanding of IT service management and service delivery models. Experience managing services against Service Level Agreements and Key Performance Indicators. End-to-end service design expertise with an understanding ...

Skills/Must Have A minimum of 3+ years of SOC operational experience, demonstrating a strong background in alert triage, incident analysis and escalation ITSM/ticketing platforms (such as ServiceNow) and processes (ticket prioritisation, SLAs etc) Microsoft - including Sentinel and Defender XDR SentinelOne - including both endpoint and AI SIEM ...

teams across various global locations and time zones Aptitude to learn and apply new technologies and understand business processes Understanding of ITIL and IT Service Management Documents No documents available #J-18808-Ljbffr ...

include: Responding to IT queries from staff and students, helping to identify and resolve common technical problems Recording support requests in the IT service management system, updating tickets and referring more complex issues to the appropriate colleague Keeping staff informed of progress on reported faults and requests Assisting with ...

comfortable working with Microsoft 365 and everyday business technology. Experience with areas such as Azure/Entra, hardware support, networks, user administration, ITSM systems or external IT providers would be useful, but we're not looking for someone who knows absolutely everything. We're much more interested in finding someone ...

heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven ITSM Manager to ensure the consistent … standards such as GDPR, ISO 27001, and SOX Qualifications Skills, Education & Qualifications: 5+ years working in a ITSM role Proven experience in IT service management, service assurance, or IT operations Experience managing service performance in complex, multi-vendor environments Excellent analytical, communication, and stakeholder management skills Familiarity with audit processes ...

example Microsoft or Thales Cloud infrastructure storage experience VMware cloud technologies Willing to work a rotating shift pattern and travel to other customer sites ITSM tooling and processes Server administration, for example Microsoft Windows Server Event management tooling such as SCOM, use of rather than administration VMware vCenter ...

Experience supporting Windows 11 Good working knowledge of Microsoft Office 365 Experience with Active Directory administration Experience using ServiceNow (S-NOW) or a similar ITSM platform PC and laptop build/configuration experience Asset management experience Strong documentation skills Excellent organisational and administrative abilities Excellent attention to detail Confident troubleshooting ...

Azure Monitor, tuning alerting and acting on issues before users report them. Leading the resolution of infrastructure incidents and major outages, working through Halo ITSM and following the change process. Providing third‐line escalation support to the IT Service team where required. Carrying out routine vulnerability assessments and coordinating remediation ...

technical expertise and excellent communication skills. The ideal candidate will have: Good knowledge of ITIL processes, particularly Incident and Problem Management. Experience with ITSM tools such as ZenDesk or Service Now. Proficient knowledge of Windows 11, Office 365 Suite, iOS, Android, and various peripherals. Familiarity with meeting room technologies (e.g. ...

locations and a user base of 15k+. Perform duties within ITIL best practices guidelines for Incident, Change, Request, and Problem management. Utilizes other industry ITSM best practices where relevant to Ball’s future. Adhere to security best practices, governance, and compliance laws such as HIPAA, SOX, GDPR, LGPD, etc. Define ...

documentation skills Desirable Criteria Experience with monitoring and logging platforms such as Zabbix & Grafana or similar Experience integrating infrastructure platforms with ServiceNow or similar ITSM tooling Familiarity with Atlassian products such as Jira and Confluence Strong collaborative working and stakeholder management skills Find out more about our organisation and values ...

mapping. You will work on CI attributes, relationships, remediation, audits, and compliance, collaborating with ITIL teams to maintain accurate CMDB data and support IT service management across applications and infrastructure. #J-18808-Ljbffr ...

HANA 2.0 administration via ST04, HANA Cockpit and HANA Studio Practical experience with SAP Software Update Manager (SUM) and system refreshes Experience using ITSM tools (e.g. ServiceNow, SAP Solution Manager/ChaRM, OneVersion) Comfortable working in an Agile/Scrum framework, including daily stand-ups, sprint planning and retrospectives Excellent ...

HANA 2.0 administration via ST04, HANA Cockpit and HANA Studio Practical experience with SAP Software Update Manager (SUM) and system refreshes Experience using ITSM tools (e.g. ServiceNow, SAP Solution Manager/ChaRM, OneVersion) Comfortable working in an Agile/Scrum framework, including daily stand-ups, sprint planning and retrospectives Excellent ...

involves administering, maintaining and supporting a wide range of technologies. General Internal technical support for Becrypt Including Onsite support on allocated day(s) IT Service Management Tool ticket management Incident Management, Change Management & Request Fulfilment Workload management Support of new technology projects Any other reasonable duties as required ...

defect management Led cross a functional team, across multiple projects within complex programme’s Knowledge of Testing Tools such as JMeter, LoadRunner Knowledge of ITSM & CRM tools, JIRA, Halo etc. Key Skills Hold a minimum of ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher Strong ...

accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok. Own IT service management and operations for systems supporting e-money issuance, payment services, safeguarding, customer servicing, finance, and regulatory reporting; Implement and maintain IT governance, risk ...

experience managing Infor ERP/Infor CloudSuite . Strong technical and functional knowledge of Infor administration, configuration and integrations. Experience with ERP governance, IT service management and change/release management. Strong stakeholder and vendor management skills. Experience within a multinational manufacturing environment , ideally aerospace or industrial manufacturing. Strong leadership ...

expertise in finance practice management systems (FPMS). Advanced SQL proficiency, as well as the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Experience within a large, global law firm or other professional services environment. Familiarity with core finance processes (general ledger, accounts payable ...