151 to 175 of 2,663 Service Delivery Jobs in the UK

Principal Network Backbone & Edge Lead

Location
Greater London, England, United Kingdom
building the technology that powers the future. About the Role We are hiring a Regional Principal Network Backbone & Edge Lead to own the delivery, performance, and continuous improvement of Nscale's network infrastructure and connectivity services across a defined global region. This is a hands-on technical leadership role. … lead network engineers across core/optical, data centre connectivity, and service delivery while acting as the primary escalation point and technical authority for your region. You'll balance engineering execution with operational oversight, carrier and vendor management, customer engagement, and close collaboration with Sales, Product, Data Centre ...

Director of Global Managed Services – EMEA & APAC

Location
Greater London, England, United Kingdom
Excellent senior level salary (dependent on experience), plus bonus and company benefits Please note this role is not managing technology programmes or an IT Delivery implementation role - it is managing a Client Service Delivery team - please refer to the job description before submitting an application Kinly … transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. We now have an exciting new opportunity for a proven leader within ...

Service Delivery Manager

Hiring Organisation
Hackajob Ltd
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent, Work From Home
those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with … customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting:Produce both customer and internal service reporting. Service Reviews:Conduct regular reviews with customers. Customer Management:Handle escalations, issues, problems, and requirements. Financial ...

Service Delivery Manager

Location
Belfast, County Antrim, United Kingdom
them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with … customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. Financial ...

Service Management Lead (DV Cleared)

Hiring Organisation
Sanderson Government and Defence
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£50,000
Service Management Lead (DV Cleared) Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract Opportunity About the Role We are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will … bridge between project delivery teams, Service Management, Operations and Support functions , ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service ...

Digital Optimisation Team Leader

Hiring Organisation
N3i Limited
Location
Hessle, HU13 0GD, United Kingdom
Salary
£43958.00 to £50214.00
Primary Care and N3i's wider contracted customer base. This role requires an experienced leader with a strong background in Primary Care clinical systems, service delivery and customer-facing support. Main duties of the job Key Responsibilities Leadership and line management of the DOTS team, including senior … specialist staff, ensuring capacity is matched to contracted demand and priority work. Delivery of the DOTS service against contracted deliverables, service levels and KPIs, with accurate and timely reporting to customers and to N3i leadership. Ownership of the customer training and enablement offer, including Training Needs Analysis ...

Service Desk Manager

Location
Devizes, England, United Kingdom
meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Service Desk Manager, you will lead the evolution of a modern, high-performing Service Desk that underpins digital policing across Wiltshire Police. Leveraging automation … services. This is an exciting opportunity to shape how support services are delivered, drive continual improvement and build a culture of innovation, accountability and service excellence that enables the future of Digital, Data and Technology across the Force. What you will be doing Lead and develop a high-performing ...

Service Manager - Somerset UK

Location
Yeovil, England, United Kingdom
lead a high-performing team and make a real difference for farmers every day? We’re looking for an ambitious and inspiring Lely Center Service Manager to take the lead in driving exceptional service, maximising product uptime and building a capable, engaged and accountable Service team. … passionate about people, technology, customer satisfaction and delivering results, this could be your next exciting opportunity! Lely Center Yeovil Service Manager The Lely Center Service Manager is responsible for the strategy and execution of all service activities, covering both technical service delivery and service ...

IT Service Delivery Analyst

Hiring Organisation
Radius Payment Solutions
Location
Chester, Cheshire, United Kingdom
Salary
£ 70 K
keeping things organised, spotting the details others might miss, and seeing tasks through from start to finish We're looking for an IT Service Delivery Analyst to join our Service Delivery team.Please note that while this role sits within our central IT department … communicate effectively with stakeholders across the business.This could be a great opportunity for someone from an administration, operations, coordination, asset management, compliance or service delivery background who enjoys working in a structured environment and takes real satisfaction from delivering high-quality, accurate work.What you'll be doing...You ...

IT Service Manager

Hiring Organisation
The Mid Yorkshire Teaching NHS Trust
Location
Dewsbury, WF13 4HS, United Kingdom
Salary
£49387.00 to £56515.00
summary We are seeking an experienced and motivated IT Service Manager to join our Digital Services team at a pivotal time of digital transformation. This is an opportunity to lead the delivery, performance and continual improvement of critical digital services that support patient care and operational delivery … performance standards, whilst supporting the successful transition of major digital programmes, including Electronic Patient Record (EPR) solutions, into business-as-usual operations. As IT Service Manager, you will provide operational leadership across service management functions including service delivery, service transition, digital major incident management, continual ...

Service Delivery Manager

Location
Metropolitan Borough of Solihull, England, United Kingdom
Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the very best service in the industry. What It’s Really … feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding. What You’ll Do As Our Service Delivery Manager You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
Service Delivery Manager Location: Wembley Stadium, London (with travel across the UK & Ireland) Contract: Fixed-term |ASAP– Summer 2028 About UK & Ireland 2028 Limited UK & Ireland 2028 Limited is the local organising committee responsible for delivering UEFA EURO 2028 across the UK & Ireland. We work on behalf … five Football Associations and in partnership with governments, host cities, stadiums and delivery partners to plan and deliver the tournament safely, inclusively and to world-class standards. About UEFA EURO 2028 UEFA EURO is one of the world’s largest sporting events. In 2028, it will be hosted across ...

Lead Service Operations Manager

Location
City Of London, England, United Kingdom
problems. Our innovative, forward-looking products make the trading process faster, easier, safer and more cost-effective – empowering our clients’ success. Functional title Lead Service Operations Manager Location London Corporate title Level 2 Report to Head of Service Operations and Support Department Technology – Service Operations and Support … No. of direct reports 13 Job purpose Reporting into the Head of Service Operations and Support, the Lead Service Support Manager is primarily responsible for managing the global infrastructure support team and End User Computing (EUC) support services teams. The role is responsible for ensuring a consistent ...

Service Delivery Manager

Hiring Organisation
Lynx Recruitment Ltd
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£75,000 - £90,000 per annum
Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews ...

Quality Analyst

Location
Greater London, England, United Kingdom
develop sustainably, in a safe and secure information space. The team The CEO Office team supports the UKI business priorities to deliver improved service delivery, account profitability, customer experience and loyalty by driving quality, assurance, service innovation and continuous improvement across the UKI industries, business lines … Quality Analyst is to drive forward improvement activities as defined by the department head which could relate to: Customer Experience and loyalty Service Delivery productivity and efficiency Quality of service and service assurance The initiation and progress of internal agreements The end-to-end management ...

HRSD Product and Knowledge Lead

Hiring Organisation
UL Company
Location
Basingstoke, Hampshire, United Kingdom
Salary
£ 70 K
This role offers a rare opportunity to shape how HR shows up for every employee, every day. As the HR Service Delivery Product and Knowledge Lead, you will lead askHR, UL Solutions’ global HR portal and primary entry point for HR support.This role exists to define, govern … elevate the HR service delivery experience, acting as the single accountable owner for askHR as a global platform and knowledge ecosystem supporting more than 15,000 employees.You will directly influence how employees access HR services at scale, with measurable impact on HR efficiency, risk reduction, service quality ...

Senior Service Delivery Manager

Location
Greater London, England, United Kingdom
putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service … decisions whilst under pressure. Handle difficult client conversations and clearly articulate remediation plans in a way that is reassuring. Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution ...

Director of Finance and Corporate Services

Hiring Organisation
National Health Service
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 70 K
portfolio, encompassing finance, corporate IT infrastructure, estates and facilities, procurement, insurance, business continuity, organisational risk management and other corporate support services that enable effective service delivery and organisational resilience.The Director will lead the organisations finance function and corporate IT infrastructure, ensuring we have secure, resilient and effective systems … that support service delivery and future growth. Working closely with the Director of Digital and Innovation, the Director will ensure our technology infrastructure is secure, reliable and fir for the future, enabling innovation whilst maintaining strong governance, cyber security and business continuity arrangements.The postholder will provide professional advice ...

Endpoint Support Team Lead

Location
Cardiff, Wales, United Kingdom
become a valued part of the university support community while staying connected to the wider technical services team. Core hours will align to university service desk requirements, with support during important periods such as teaching, enrolment, examinations and events. You will be joining a role where your work … impact on students, staff and day-to-day campus life. The Endpoint Support Team Lead is responsible for leading the day-to-day operational delivery of the Level 1 and 2 support function within the University managed service across 5 campuses, providing technical direction, workload coordination and hands ...

Principal Service Delivery Manager

Location
Greater London, England, United Kingdom
putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech principals … across our disciplines including data, security, engineering and strategy, as well as delivery partners to ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help ...

Senior 3rd Line IT Support Engineer – Good Energy MS Cloud MSP.

Hiring Organisation
Recruitment Revolution
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
t. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership.You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service.If … Based Initially (3–6 Months) | Hybrid Working (3 Days Office/2 Days Home)Competitive Salary DOE + Excellent Benefits Permanent | Full TimeReporting to: Service Delivery ManagerProduct/Service: Managed IT Services | Microsoft Cloud | Cyber Security | Digital TransformationPedigree: Leading Microsoft Partner & Managed Services ProviderYour Background/Skills ...

Expert Service Delivery Manager

Location
Greater London, England, United Kingdom
track record in the UK and Europe, with growth plans built on trusted partnerships and deep industry expertise. About the role: As an Expert Service Delivery Manager, you will own the end-to-end service relationship for one or more of Ensono's most strategic, mainframe-centric … clients. You'll be the executive face of Ensono to CIO/CTO-level stakeholders, orchestrating delivery across z/OS, distributed and cloud platforms, and driving continual service improvement across a highly complex, multi-tower estate. This is a senior, client-facing role for someone ...

Microsoft Senior 3rd Line IT Support Engineer - MS Cloud MSP

Hiring Organisation
Recruitment Revolution
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. … Based Initially (36 Months) | Hybrid Working (3 Days Office/2 Days Home) Competitive Salary DOE + Excellent Benefits Permanent | Full Time Reporting to: Service Delivery Manager Product/Service: Managed IT Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your ...

Service Desk Team Lead

Location
Greater London, England, United Kingdom
SERVICE DESK TEAM LEADER LOCATION Central London £45,000-£50,000 + Benefits Package WAY OF WORKING Full Time Permanent Hybrid/Office-Based ABOUT THE BUSINESS This growing technology services organisation delivers innovative IT solutions and exceptional customer support to a diverse client base. Known for its strong … opportunities for ambitious individuals. Due to continued growth and increasing demand for its managed services offering, the organisation is looking to appoint an experienced Service Desk Team Leader to support and develop its service delivery function. THE SERVICE DESK TEAM LEADER OPPORTUNITY As the Service ...

Agile Service Delivery Manager

Location
Glasgow, Scotland, United Kingdom
over 20 countries, we combine deep industry knowledge with advanced capabilities in AI, cloud, cybersecurity, and data engineering. Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategic partnerships with AWS, Microsoft, Databricks … gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Job Description: We are seeking an Agile Service Delivery Manager to lead the delivery of strategic technology initiatives within a Secrets Management function. Key Responsibilities: Lead delivery across multiple ...