176 to 200 of 720 Service Delivery Jobs in the UK

Senior Service Manager Senior Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Glasgow. The company are continuing to expand globally and require a Senior Service Manager to support their UK customer base, taking responsibility for the end-to-end customer … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management, preferably 5+ years Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in … the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature more »

Administrator , Purchasing Assistant or Business Support Administrator looking for a new role? Are you a confident Administrator in Purchasing, Materials, Supply Chain or Manufacturing Service Delivery looking to take on the role of Assistant Purchasing Planner? Are you looking for a role where you can develop your skills … supply chain. As the ideal candidate you will have some experience working in an administrative role within a supply chain, materials, stock, production or service delivery team. This role requires a proactive approach and the confidence to liaise on email or the phone with the supply chain partners more »

Job summary The Memory Service offers an exciting opportunity to work with older adults who are experiencing memory difficulties. The post holder will work closely with the service user and their supporters/next of kin/carers to ensure that their experience from assessment, through to diagnosis … a supportive multi disciplinary team this may be your opportunity Main duties of the job The post holder will work within a multi-disciplinary service assess, plan, implement, evaluate treatment and collaborative care planning will provide cognitive testing and assessment in the community or hub base deliver group/… education interventions will maintain and promote a personalised approach in all aspects of service delivery to service users and their significant others using our service. About us We are passionate about providing the very best service for the people who use our service and are more »

Job summary The Memory Service offers an exciting opportunity to work with older adults who are experiencing memory difficulties. The post holder will work closely with the service user and their supporters/next of kin/carers to ensure that their experience from assessment, through to diagnosis … a supportive multi disciplinary team this may be your opportunity Main duties of the job The post holder will work within a multi-disciplinary service assess, plan, implement, evaluate treatment and collaborative care planning will provide cognitive testing and assessment in the community or hub base deliver group/… education interventions will maintain and promote a personalised approach in all aspects of service delivery to service users and their significant others using our service. About us We are passionate about providing the very best service for the people who use our service and are more »

Position : NOC L2 Service Engineer Location : Newport Portsmouth NP10 8FZ United Kingdom Role Type : 12 Month Contract with extension Position : Fully Onsite For their client, IO Associates is looking for a NOC L2 Service Engineer. Implementing technical service solutions in response to design modifications, reported incidents, and … issues will be the engineer's responsibility. The policies and principles that enable the successful execution of the service will be greatly aided by the Engineer. The primary responsibility of this post is to coordinate the implementation of critical issue investigation. In this capacity, the role holder will frequently … levels, including architects, project managers, and end users. Including giving data that will encourage and impact the internal and external decision-making processes for service management. * Exhibit self-assurance and initiative while relying on solid organisational, communication, and diplomatic abilities as a basis for service delivery in more »

National Delivery Manager (Partnerships) Home-based (with regular travel to London) The Organisation The Education Endowment Foundation (EEF) is an independent charity dedicated to breaking the link between family income and educational achievement. We do this by supporting schools, colleges and nurseries to improve teaching and learning through better … trial, and 70% of all school leaders use the Teaching and Learning Toolkit to inform their decision-making. We are currently seeking a National Delivery Manager to join our team on a full-time basis for a fixed-term contract until September 2025. The Benefits - Salary of circa … education and want to make a difference in the lives of young people, we want to hear from you! The Role As a National Delivery Manager, you will lead our ability to influence and shape the education system at a local and regional level, focusing on our regional partnerships more »

Service Desk Deputy Shift Lead Location: Shrivenham, Swindon Salary: Up to £30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields … and various university research departments. Role Breakdown: As a Service Desk Deputy Shift Lead, you will have the following responsibilities: Primary Responsibilities: Serve as the initial contact for both external and internal customers, ensuring prompt and professional responses to all communications (phone calls, emails, etc.). Identify, register, and … Allocate incidents in accordance with agreed SLAs and KPIs, and manage incidents to ensure customers receive regular updates and issues progress in line with Service Level Targets. Ensure all actions and diagnostics are accurately recorded in the Service Management toolset. Deputy Responsibilities: Act as a point of escalation more »

Delivery Operations LeadAs Google Cloud's premier partner in AI, Datatonic provides world-class businesses with cutting-edge data solutions in the cloud.We help clients take leading technology to the limits by combining our expertise in machine learning, data engineering, and analytics. With Google Cloud as our foundation, we … and believe in a pragmatic approach to solving hard problems.The RoleWe are looking for our next teammate to help us on this journey! Our Delivery Operations Leader will play a crucial role in the success of the practice and be an advocate of exceptionally high-quality service delivery to our customers. As a Delivery Operations Leader, you'll lead a high performing engineering and service team of Data Operations engineers as part of Datatonic's market leading Managed Services practice.ResponsibilitiesLeadership of the Data Operations Managers and the Engineering teams, promoting growth and continuous personal developmentWork more »

This is an exciting opportunity for an exceptional, experienced Technical Incident Manager to join an established operation with scope to drive and enhance the service at every opportunity. Key Responsibilities -To personally oversee and be responsible for all P1 incidents and ticket escalation through to resolution. -Manage the P1 … the trigger of the P1 workflow -To provide accurate and concise client communications with regards to ticket updates and management including specific reporting to Service Account Managers and Service Delivery Managers -Ensuring the Incident management system is kept up to date throughout the lifecycle of a P1 … is in place to manage similar repeat P1 tickets -Knowledge and understanding of 3rd Party manufacturer support contracts working with key partners in overall delivery of service to clients. Reviewing and aligning 3rd party support offerings with contracts and commitments, this will include working with Suppliers & Manufactures/ more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of excellent … service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service Desk … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs for more »

Job summary As a vital member of our management team, the community Post COVID Service Lead will play a pivotal role in supporting our Haringey, Islington, and Enfield community teams in achieving key performance targets. They'll spearhead advanced clinical assessment and treatment for patients experiencing symptoms of Long … aimed at achieving patient goals. Accountable for providing clinical mentorship, supervision, and educational support to our multidisciplinary team, the Lead will also drive ongoing service development within our department and extend support to wider community services. With a focus on effective operational and clinical leadership, the Lead will take … charge in fostering a culture of continuous quality improvement and professional growth. They'll ensure that patient care undergoes regular review and that service enhancements align with local, regional, and national directives. As an expert practitioner in managing Long COVID/Post-COVID-19 syndrome, the Lead will operate more »

OVERSEAS Work (3 months rotation). Living expenses are covered when working away £50,000 (TAX FREE) The Technical Service and Support Manager will be responsible for overseeing technical service operations and providing top-tier support to our international clients. This role involves traveling overseas on a three … a strong technical background, excellent problem-solving skills, and the ability to work effectively in diverse cultural environments. Key Responsibilities: Manage and oversee technical service operations for international clients during the three-month rotation. Provide hands-on technical support and troubleshooting for clients, resolving complex issues efficiently. Coordinate with … local and remote teams to ensure seamless service delivery and support. Develop and implement service strategies to improve client satisfaction and operational efficiency. Train and mentor local support staff, enhancing their technical skills and knowledge. Maintain detailed documentation of service activities, including incident reports, service more »

OVERSEAS Work (3 months rotation). Living expenses are covered when working away £50,000 (TAX FREE) The Technical Service and Support Manager will be responsible for overseeing technical service operations and providing top-tier support to our international clients. This role involves traveling overseas on a three … a strong technical background, excellent problem-solving skills, and the ability to work effectively in diverse cultural environments. Key Responsibilities: Manage and oversee technical service operations for international clients during the three-month rotation. Provide hands-on technical support and troubleshooting for clients, resolving complex issues efficiently. Coordinate with … local and remote teams to ensure seamless service delivery and support. Develop and implement service strategies to improve client satisfaction and operational efficiency. Train and mentor local support staff, enhancing their technical skills and knowledge. Maintain detailed documentation of service activities, including incident reports, service more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … will be Swindon, Bath This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Krcher … offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

within the role to development, both individually and as a service. This can include quality improvement projects, clinical audit and CPD, as well as service development alongside the MDT. As a valued member of ourteam,you will receive: Flexible working , including opportunities for home working Clinical supervision and support … from experienced and specialist dietitians Dedicated time for professional and service development Regular appraisals and personalised development plan Access to a range of CPD opportunities , the Oxford AHPs Research & Innovation Unit, and Bodleian Library collection. Main duties of the job To have responsibility for providing a clinical dietetic service … patients of the Oxford University Hospitals Trust (OUH), including sole responsibility for highly specialised clinical areas. To provide a high quality and comprehensive Dietetic Service to the Complex Medical Unit wards, acute stroke unit and to General Outpatient clinics, with the assistance of Band 5 Dietitians and Dietetic Assistants. more »

off-the-shelf software (COTS), and open source packages and solutions. This can also include virtual and cloud computing such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). Assist in the implementation and operation of controls and … processes and services, as directed. Contribute to the implementation of remedies and preventative measures. Co-ordinate and maintain focus on the whole life of service delivery (designing, developing, delivering and operating) and establish coherent frameworks that work. Ensure that a set of IT products, suppliers and vendors come … together to deliver an IT service Translate logical designs and produce detailed physical designs. Document all work using required standards, methods and tools, including prototyping tools where appropriate. Build and test simple interfaces between systems. Assist with more complex integration as part of a wider team. Execute test scripts more »

operational and clinical targets. You will be responsible for line managing clinical staff whilst also holding a small caseload and having oversite of the delivery of service with in your area. Main duties of the job 1) To provide an efficient, effective, comprehensive and specialist MHST experience for … s 5) To monitor and guide the team in ensuring we meet safety benchmarks set by NELFT and the CQC, as well as ensuring delivery of interventions are carried out in line with NICE, guidance with Routine Outcome measures to monitor efficacy of intervention. 6) To support Operational manager … with day to day running of the service, including support with recruitment, sickness, Healthroster management, organising and chairing meetings and undertaking audits. 7) To act as an autonomous professional fully registered with the appropriate professional or regulatory body (e.g. HCPC, NMC). About us Starting with NELFT NELFT place more »

Do you love speaking with customers and clients and helping them to resolve their queries? If yes, we’d love to talk! Role Info: Service Desk Associate Crawley, West Sussex/Hybrid Opportunities £30,000 - £40,000 Plus benefits including pension, private health insurance, tech allowance and more… Level … Entry Level/Junior Values: Transparency, Authenticity, Hungry to Learn, Accountability, Customer-Centricity, Effective Collaboration, Autonomy Product/Service: We deliver strategy-led solutions that address the most important technological challenges: cyber resilience and hybrid cloud infrastructure Clients include: David Lloyd Clubs, Sony, Polestar, Royal Albert Hall Awards: SME … News Best Cyber Resilience Service Provider 2023, CRN Channel Awards 2022 Highly Commended, Lloyds Bank New Business of the Year 2022 Finalist, Corporate Live Wire Innovation and Excellence Awards 2022 About Us: We're a vibrant technology solutions provider delivering transformation projects across the UK. Our excellent reputation has more »

and Surgical Care Directorate at Harrogate District Hospital, we are dedicated to providing exceptional healthcare services to our community. We are recruiting to a Service Manager on a permanent basis. This Service Manager post is a key position within the Planned and Surgical Care Directorate, working within the … high quality services, provide an excellent experience for our patients and meet our regulatory and operational performance targets. Main duties of the job The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the Imaging service areas across … the Harrogate Hospital site. The key aims are: Provide timely, efficient and effective operational service management support for all specialities within the Care Group to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards. Take forward agreed projects to improve service more »

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to … IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This … will manage the IT Helpdesk team, developing and assisting members of the IT team Involved in the change management process and develop + deliver Service Level Agreements (SLAs) Have a huge impact on the overall IT strategy at a senior level including the development of increased technical standards and more »

Role Purpose: The Delivery Director will be responsible for leading the delivery of a modernised Human Capital Management (HCM) solution to replace a legacy core HR system and a number of associated point solutions across areas such as recruitment and learning. This role will lead all aspects of … programme delivery over a multi-year period, ensuring the programme comes in on time, budget and delivers the planned benefits to meet the complex needs of a multi-stakeholder environment. This role is pivotal in ensuring that the charity can effectively support its beneficiaries through the efficient use of … modern technology and processes, ultimately enhancing the overall service delivery to armed forces veterans and their families. The Delivery Director will be a key figure in driving this significant change within the organisation. Key Deliverables: Ownership and responsibility for successful end-to-end programme design and delivery more »

Job Title: Service Desk Manager Location: Cheshire/South Manchester Salary Range: up to £55 plus benefits (depending on experience) Your Schedule: This role is primarily on-site, requiring a presence 5 days a week. Flexibility in start and end times is available as needed, aligning closely with our … industry company seeking to build out an IT hub in the Greater Manchester/Cheshire area. First point of call is to acquire a Service Desk Manager with a growth mindset, positive attitude and high energy who can lead a team. As the IT Service Desk Manager, you … will pioneer the creation and management of our new IT service desk. This is a rare greenfield opportunity where you'll select the best people and tools, and implement efficient processes to set the foundation for a high-performing IT service desk. You'll drive a culture of more »

1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. To … ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase with internally more »

p/a + robust benefits package Liverpool I'm currently recruiting for a Senior Technical Services Manager to lead the hard-service maintenance delivery in an acute hospital in Liverpool. Managing a team of 40 (with 3 direct reports), we are looking for someone from either from … a mechanical or electrical maintenance background to oversee operational delivery across all PPM and reactive works. With the 3 TSM's reporting into the role, the Senior TSM will focus on KPI delivery and technical compliance across the estate – we are looking for someone who can build processes … from the ground up to improve service delivery. The role would suit someone with a strong operational background who can strategically lead the team, improving culture and service delivery while driving compliance on HTM's through robust AP/CP appointments. Duties of the role include: Management more »

how care is delivered in the future. Main duties of the job The post holder will ensure the optimal design, build, implementation, testing and delivery of EPR modules with a classifications and terminology function, incl. clinical noting, discharge notifications and clinical coding modules. They will develop and maintain mappings … to all relevant teams and stakeholders throughout the implementation of the new EPR solution. Ensure the efficient and optimal design, build, implementation, testing and delivery of any classifications & terminology function associated with the EPR including clinical noting, discharge notifications, clinical coding modules and any other modules which incorporate a … accurately representing all of the healthcare activity across NGH. Perform continual review of the integration and implementation of classifications & terminology functions across the EPR delivery, using your expert knowledge to develop improvement plans and lead on the associated delivery to ensure these functions are reliable and resilient and more »