251 to 275 of 1,382 Service Delivery Jobs in the UK

Obsolescence Manager Location: Huntingdon, UK Clearance level - High - (DV) Developed Vetting UNLEASH YOUR POTENTIAL As the QDC Portfolio Obsolescence Manager, encompassing the three service elements, you will act as the focal point for portfolio-level obsolescence management, ensuring lifecycle risks are identified, assessed, managed, and reported in accordance with … accountable to the Chief Engineer for ensuring that obsolescence risks, issues, and opportunities are captured, assessed, escalated, and governed through the appropriate portfolio, programme, service-management, and change-control routes. The role will also liaise with Architecture, Engineering, ITAM, Service Configuration Management, and Service Design stakeholders ...

summary We are recruiting for a Digital Product Manager who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The role supports the design, development, implementation, and ongoing improvement of clinical and operational digital systems, with a strong focus on electronic … align with organisational priorities. A key part of the role involves managing the full product lifecycle, from discovery and requirements gathering through to delivery, adoption, optimisation, and continuous improvement. The post holder will translate user and service needs into clear product backlogs, user stories, and delivery outcomes ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions … provider, delivering managed IT and security services to a growing base of business customers. Following a sustained period of growth, they are expanding their service delivery team and are looking for an experienced Technical Team Lead to help shape and strengthen their Service Desk function. This ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires ...

diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services , as well as engaging in relevant client … supporting business development activity for potential new clients. Minimum requirements: Experience working in a commercial IT (software) environment , with a thorough understanding of service management. Eligibility for security clearance is a must. Experience of adhering to the disciplines and quality standards of service and project management, ideally with ...

Acting as a senior escalation point, this role is responsible for resolving complex end-user computing issues, supporting Microsoft-based technologies, and ensuring the delivery of high-quality support services aligned with established service objectives.The successful candidate will also provide leadership and guidance to support personnel, contribute … service improvement initiatives, and collaborate with infrastructure, security, network, and business teams to enhance operational effectiveness. This role combines hands-on technical expertise with team leadership and service delivery responsibilities in a dynamic enterprise environment.This is a permanent full-time position based in the United Kingdom. ...

making sure projects are delivered successfully, efficiently and to a high standard. You'll work closely with the Head of Solutions, Sales and Talent Delivery teams, bringing structure to project delivery, proactively managing risks and identifying opportunities to continually improve the way we deliver our consultancy services. This … varied role that combines project management, client relationship management and operational delivery . Key Responsibilities Own the day-to-day management and delivery of multiple client projects and engagements. Act as the main point of contact for clients and deployed consultants throughout the project lifecycle. Build strong, trusted ...

those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more … well as number of singular key roles. Working with both Programme and Project Managers and the Regional General Manager to ensure the continued successful delivery and lead on security requirements of the existing business portfolio across Cubic UK (CDUK). Reporting to the ILT-A Programme Manager.The post holder ...

. Job DescriptionPre Sales Architect Role Profile and Job DescriptionThe Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

Manager, Technical Services FrontlineLocation - Windsor, UKType of Work - OfficeRole OverviewThe Technical Services Frontline Manager leads the frontline team, ensuring exceptional customer service and adherence to service level agreements (SLAs). In addition to managing Tier 1 operations, this role coordinates with other teams to deliver new technologies, process … opportunities for advancementBuild team resilience by promoting a collaborative and supportive environment where employees feel valued, heard, and motivated to growOperational Oversight Oversee daily service desk operations, ensuring requests and incidents are resolved promptly and SLAs are consistently metMonitor ticket queues, call metrics, and customer feedback to ensure high ...

function? We are seeking a proactive and commercially minded professional to oversee day-to-day IT operations, manage third-party suppliers and ensure the delivery of secure, reliable and efficient technology services across a growing organisation. This is a varied and hands-on leadership role where you will play … part in driving operational excellence, improving service delivery and supporting future business growth. Key Responsibilities: Lead the day-to-day management of IT operations, infrastructure and support services. Manage external IT support and cyber security partners, ensuring service levels are achieved. Lead and develop the internal ...

responsible for ensuring the business is prepared to adopt and operate effectively within the ServiceNow platform at go-live and beyond. You translate ServiceNow delivery into clear operational impact, drive business readiness, and ensure process, role, and operational ownership is established across ITSM, CSM, Service Catalog, portals, workflows … changing, what is expected from them, and how ServiceNow will support day-to-day operations. Success is measured through operational readiness, adoption, process compliance, service improvement, and the ability of teams to operate effectively from day one. Roles & Responsibilities: Change and Impact Management * Identify and maintain a clear view ...

deliver capacity‐based managed services, while driving strong commercial and operational outcomes.You will hold end‐to‐end accountability for strategic client relationships, managed service delivery governance, financial performance, and service excellence across high‐value portfolios exceeding $10M in annual revenue.The RoleAs an Engagement Leader, you will … manage end‐to‐end client engagements across application support, database services, and enterprise managed services operations.Drive delivery governance, ensuring consistent adherence to SLAs, KPIs, audit requirements, and contractual commitments (MSAs and SOWs).Lead capacity‐based managed service models, including demand forecasting, utilisation management, resource optimisation, and margin control.Act ...

across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience.You'll bring deep experience managing multi-country teams, operating … member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy.What you’ll doManage the full people agenda for the EMEA Support Engineering team, including performance, career ...

across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience.You'll bring deep experience managing multi-country teams, operating … member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy.What you’ll doManage the full people agenda for the EMEA Support Engineering team, including performance, career ...

clear progression opportunities. The Role We're seeking an experienced Senior Customer Success Manager to manage a portfolio of key customer accounts, ensuring exceptional service delivery, retention and long-term growth. This is a highly visible role where you will act as a trusted adviser, helping customers maximise … partnerships. Key Responsibilities Manage and develop relationships across a portfolio of 10 strategic accounts. Act as the primary escalation point for customer satisfaction and service concerns. Conduct regular service reviews and strategic business discussions. Drive customer retention, contract renewals and revenue growth. Collaborate with technical, delivery ...

have been received. Please apply for this job as soon as you can, if interested. Main duties of the job Key Responsibilities: Support the delivery, development, and maintenance of the Trust's E-Rostering system to improve workforce planning, staff experience, and service efficiency. Provide ongoing support … Policy Work with Medical Education, HR, and Clinical Leads to ensure accurate allocation of doctors to posts/rotations, taking into account training needs, service delivery, and EWTD compliance. Supporting the Project Manager to implement an effective system to evaluate and measure benefits, setting objectives with managers Liaising ...

generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.Our IT Service exists to deliver an excellent service for its users, enabling world-class teaching, learning and research at Newcastle University. We are committed … platforms are resilient, secure, scalable and fit for the future. You will provide technical leadership across infrastructure domains, working closely with technical specialists, service delivery teams, suppliers and senior stakeholders. The Architecture Team sits within the Office of the Chief Technology Officer (OCTO) and works alongside Project Management ...

Capital Programme) To lead large-scale or complex projects within the NHS Change and Capital Programme, supporting the Head of Digital Services and Service Delivery Manager to deliver programme priorities. The post holder will support, facilitate, and monitor the progress of defined projects using the NHS project framework … information is accurately captured in highlight reports. Framework Compliance: Complete all required project documentation and reports in line with agreed reporting schedules and frameworks. Service Improvement & Change Management Service Redesign: Deliver performance improvements and service redesign across the Trust by proposing, leading, and implementing new ways ...

will report to the CFO and take ownership of IT operations across the business. The immediate focus will be improving day-to-day service delivery, clearing a backlog of IT requests, creating better structure around triage and prioritisation, and building confidence in how IT supports users. You will … specialist partners * Supporting Microsoft 365, Azure, Entra ID, networking and core infrastructure * Providing hands-on technical support where needed * Supporting system updates, changes and service improvements * Improving IT processes, reporting and user confidence * Ensuring new systems and changes are ready to move into BAU support What they are looking ...

team you'll be working with:The Cross Technology Service Delivery Field Support Engineer is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents … problems.Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement ...

Role: Service Delivery Coordinator Contract: 6 months Salary: £45,000 to £60,000 (DOE) Location: Birmingham (Hybrid: 3 days in the office, 2 days remote) We are currently partnering with a major network infrastructure client to find an experienced Supply Chain Enablement Specialist to join their team. … asset management providers (such as Tracktrans) to identify, design, and implement sustainable performance improvements. Acting as a key escalation point to resolve critical customer delivery issues. Delivering critical weekly and monthly reporting on "Right First Time" metrics to the senior leadership team. Supporting the Outbound and Reverse Supply Chain ...

emerging technologies.Senior Manager, Professional ServicesLead the Enterprise Services and Professional Services business EMEA. Manage 4 teams of Professional Services, Enterprise Services (TAM) and delivery organization, with accountability for service delivery, customer outcomes, and the commercial performance of both functions.Business and commercial leadershipOwn the commercial performance … regional PS business, including PS revenue and bookings targets, delivery margin, and resource utilization.Own the commercial outcomes of the regional Enterprise Services function, including retention, renewal rate, and expansion influenced through proactive account engagement.Forecast demand, plan capacity, and manage staffing to meet delivery commitments while protecting margin ...

SummaryThe Service Design & Transition Manager plays a key role within the D&T Service Management team, leading the design and transition of new and changed services into live support. Responsible for ensuring services are fit for purpose, deliver business value, and are supported by robust service designs … closely with practice owners, partners and suppliers to ensure smooth, effective transitions into BAU. Ultimately, you'll help maintain high-quality, up-to-date service designs that meet the needs and criticality of M&S products and services.What you'll doLead and govern Service Design & Transition activities, ensuring ...

This is an exciting opportunity for an experienced Corporate lawyer to help drive the adoption of GenAI, legal technology and innovative delivery models within a leading international firm. Working closely with partners, clients and technology specialists, you will identify opportunities for transformation, shape solutions and support the development … combines deep sector expertise with a collaborative and forward-thinking culture. The firm is making significant investments in innovation, legal technology and AI-enabled service delivery, creating opportunities for lawyers who are passionate about improving the way legal services are delivered and experienced by clients.legal sector, offering tailored ...