251 to 275 of 593 Service Delivery Jobs in the UK

Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner … Excel (or equivalent experience) Desirable oEpic certified in at least one application oPRINCE/MSP or other project management qualification Experience Essential oDesign and delivery of workflows/processes in a clinical environment oExperience of delivery of benefits from the implementation of technology/services oExperience of working ...

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least … without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB ...

looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process, and people. What … such as ServiceNow Discovery, SCCM, or cloud-native solutions) Manage data imports, transformations, and reconciliation from external sources Validate CI relationships to accurately reflect service dependencies and infrastructure hierarchies Diagnose and resolve data discrepancies or stale configuration objects Map Services and Dependencies Build and maintain service maps that ...

embedding sustainable, patient-centred transformation. The role involves regular on-site engagement, working directly with frontline teams to support adoption and ensure successful delivery of change. Why Join Us? Opportunity to play a key role in shaping and delivering meaningful transformation. Collaborative and supportive working environment Exposure to high … will support the implementation of new clinical processes, systems, and pathways. You will assess readiness for change, identify risks to patient safety and service delivery, and proactively manage resistance to ensure smooth implementation. A key focus of the role will be maintaining clinical safety throughout the change lifecycle ...

Role - The candidate will be hired as “Service Line Specialist” at Director level reporting to UKI Market lead for GGM Intuitive Operations & Automation (IOA) business unit. Title - Service Line Specialist Location: UK - London Travel - Weekly travel will vary depending on customer and prospect requirements. Summary of Department Focus … driven sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the UKI MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly ...

Business Development Manager - Food Service Plymouth Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships? If so, we want … hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across the region. ...

Description If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. IT Service Manager - Technical Account ManagerLondon (Hybrid)£55,000 – £65,000 per annum (Dep Exp) + Bonus IT Service Manager OR Technical Account Manager or Customer … Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery teams. Picture customer success - retention and developing strong relationships. Maybe you are a 2nd/3rd Line Engineer who is tired of the ticket ...

Location: Hybrid Salary: £50,000+ The Opportunity We're looking for a Platform Lead Engineer to take ownership of core platforms and lead the delivery of key infrastructure and cloud projects across the business. This is a hands-on leadership role where you'll drive platform improvements, project delivery … ensure systems are stable, secure, and continuously improving , while mentoring engineers and raising overall technical standards. What You'll Be Doing Leading the delivery of infrastructure and platform projects across cloud, on-prem, and hybrid environments Acting as the technical owner for core platforms , ensuring performance, reliability, and ongoing ...

being delivered across Manchester. As part of the Digital Workstream the NMGH New Hospital Project Intelligent Hospital Capability (IHC) Manager will contribute to the delivery of future-ready healthcare infrastructure aligned with national standards and intelligent hospital design principles.This position supports the integration of intelligent hospital capabilities, including digitally … NMGH New Hospital Project Intelligent Hospital Capability (IHC) Manager will be responsible for the management of the IHC prioritisation and technical specification delivery to support market engagement, cost analysis and benefits quantification. The post will play a lead role in working with clinical and operational service delivery ...

confident, people-savvy IT Engagement Project Lead to take the reins on a portfolio of global IT initiatives, driving them from idea to delivery and ensuring real business value along the way. This is a hands-on role for someone who enjoys working at the intersection of technology, people … collaboration, pace and change are the norm. You'll own projects end-to-end, leading cross-functional teams (internal and third-party) and ensuring delivery on time, on budget and to expectation. The Role: **Lead and motivate global project teams across the full project lifecycle **Define scope, manage requirements ...

proactive monitoring and continuous optimisation of network performance against defined KPIs and SLAs Establish and embed operational best practices, standards, and governance frameworks Maintenance & Service Assurance Oversee preventative and reactive maintenance strategies to ensure service continuity Lead fault management, incident response, and service restoration activities … collaboration, and continuous learning Drive performance management, succession planning, and skills development initiatives Stakeholder & Vendor Management Build and maintain strong relationships with customers, ensuring service delivery meets contractual commitments Collaborate cross-functionally with internal teams including Engineering, IT, Finance, PMO, and HR Manage third-party vendors to ensure ...

meter and data logging equipment. Deliver exceptional customer outcomes by managing daily operations and shaping the future strategy within your area. Support the UK Delivery Manager with daily tasks and step in during their absence. Offer expert guidance and ensure consistent operations for Field Delivery Managers. Champion compliance … compliance. Hit KPIs, reduce aborted work, and support growth targets. Motivate and develop colleagues, manage resources and budgets, and ensure operational consistency. Support Field Delivery Managers with policies, compliance, and embedding new initiatives. Represent IMSERV at workshops and projects. Service Delivery: Drive team performance, meet KPIs, improve ...

week on-site. Working Pattern: 3 days per week, 08:30-17:00 Role Purpose Provide interim leadership for the delivery and management of digital services. You will lead teams, manage digital products, build strong internal relationships, and drive continuous service improvement. Key Responsibilities Oversee live digital services … ensure reliability Act as escalation point for incidents, problems, and service requests Work with internal teams to reduce service demand and improve performance Use user feedback to enhance digital experiences Ensure compliance with data protection, security, and governance standards Deliver service improvements using project management skills Manage ...

Senior Project Manager - Customer Service & Case Management Transformation Location: Durrington, West Sussex Day Rate: £650-£750 per day (Inside IR35) Contract: 6 months initially, scope for up to 2 years - hybrid working arrangements Start Date: ASAP We are seeking an experienced Senior Project Manager to lead the delivery of major case management and customer service transformation programmes. This is a pivotal role focused on improving customer journeys, enhancing operational efficiency, and ensuring regulatory compliance through the implementation of modern case management platforms, workflow automation and data-driven service processes. The ideal candidate will have deep ...

systems are reliable, accessible and configured to support safe, high-quality and efficient patient care. The role works collaboratively with colleagues across the ophthalmology service to meet clinical and operational regulatory requirements. The role will require working closely with the Ophthalmology service, the Trusts IT department and wider … support teams, plus the external service suppliers. The post holder will be primarily located at Southend Hospital but will be required to attend other hospital sites within the MSE regularly. Main duties of the job Proactively manage the service delivery, supporting the clinical systems as required ...

Fortinet network and server infrastructure across a growing multi-site European estate. You'll work closely with internal stakeholders, third-party vendors and managed service providers to ensure seamless delivery of Azure and server infrastructure services. This is a hands-on senior role with genuine influence … infrastructure matters. Key Responsibilities Own the design, implementation and ongoing maintenance of Azure and server infrastructure across multiple European locations Provide day-to-day service delivery oversight, ensuring services are fit for purpose and best in class Lead the onboarding and transition of new datacentre sites into ...

provide essential administrative and operational support to the development and maintenance of our information systems. Working within Digital Services, you'll contribute to the delivery of strategic, tactical and day-to-day system management. The role sits within the Digital Services Deployment and Support Team, who lead on planning … ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive ...

achieve revenue targets. Manage opportunities from initial discussion through to proposal, negotiation, and contract completion. Work closely with internal teams including sales, operations and service delivery to ensure successful delivery of solutions. Support the preparation of proposals, pricing and responses to customer enquiries including … processes. Track portfolio performance and maintain accurate forecasting and reporting. Ensure a high level of customer satisfaction throughout the sales and service lifecycle. Experience, Skills & Qualifications We would welcome applications from candidates with experience in areas such as: IT Asset Disposal (ITAD) IT lifecycle management Technology solutions or hardware ...

Customer Experience About the role We are looking for a proactive and highly visible Customer Terminal Integration Manager to maximise terminal and customer service performance across Heathrow operations. This role is central to ensuring strong collaboration between departments, delivering against customer KPIs and SLAs, and building excellent relationships with … confidence to work across multiple terminals in a fast-paced environment. Key responsibilities Use the AMIS system proactively and predictively to support delivery of all company KPIs, including DAP, Media Dwell, Returns, IBTs and Customer Service Survey expectations. Operate across multiple terminals to support the needs ...

conference room technology Act as the primary on-site technology contact for the London office Coordinate with the global technology team to ensure consistent service delivery Modern Platform & Cloud Support Administer and support the Microsoft 365 environment, including Teams, SharePoint, OneDrive, Exchange Online, and Intune Support cloud-based … projects Contribute to the evaluation and implementation of new tools and platforms Maintain documentation and knowledge base resources Coordinate with external vendors and managed service providers where required Skills & Experience 7+ years of experience in a technology support, systems administration, or engineering role Experience within financial services, private equity ...

Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email … Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health ...

Technical and Operations teams, helping to ensure both departments are aligned and working towards shared goals of compliance, automation, efficiency and continual service improvement. You will play a key role in translating technical capability into well-defined, repeatable, and scalable service offerings that deliver clear value to clients … across the board. Key Responsibilities Assisting the Head of Technical with the development of our services and service delivery Liaising with the Operations Department to improve our security and meet ISO 27001 compliance requirements A point of escalation for service-based client feedback, ensuring client satisfaction ...

Technical and Operations teams, helping to ensure both departments are aligned and working towards shared goals of compliance, automation, efficiency and continual service improvement. You will play a key role in translating technical capability into well-defined, repeatable, and scalable service offerings that deliver clear value to clients … across the board. Key Responsibilities Assisting the Head of Technical with the development of our services and service delivery Liaising with the Operations Department to improve our security and meet ISO 27001 compliance requirements A point of escalation for service-based client feedback, ensuring client satisfaction ...

ability to translate strategic vision into practical delivery. You will work across programmes, products, and services, spanning architectural domains and leading discussions to ensure delivery is aligned to strategy. You could be assigned to many and varied initiatives including for example, defining the re-establishment of architectural governance … embedding related processes, supporting cohesive product and service delivery by NHSE programmes to the wider health and care ecosystem, or assisting in corporate programmes such as exploring operational efficiency opportunities, resulting from recent and upcoming organisational change. If you're unsure whether your experience aligns, we encourage ...

bridge between business users, technical teams, and external suppliers Drive system improvements, upgrades, and change initiatives Manage third-party vendors, SLAs, and overall service performance Identify opportunities to streamline systems and reduce duplication across the estate Ensure applications meet security, compliance, and operational standards Support incident resolution and continuous … service improvement Work closely with senior stakeholders to align systems with business objectives What Were Looking For Proven experience managing enterprise applications within a complex environment Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good ...