326 to 350 of 597 Service Delivery Jobs in the UK

scaling tech business. You’ll play a big part in ensuring our support function is efficient, connected across multiple disciplines, built for global delivery and covering the client’s entire Giraffe360 pipeline. That means improving how issues are handled, spotting patterns and opportunities, and helping us turn support into … seamless experience across project & processing support, hardware & bug fixes & collaborating with our agentic team Build scalable processes, tools and ways of working that improve service and reduce friction Use data and insight to improve performance, identify root causes and drive smarter decision-making Lead, coach and develop a high ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … maintaining accurate documentation Support onboarding processes by assessing and documenting new client environments Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … maintaining accurate documentation Support onboarding processes by assessing and documenting new client environments Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … maintaining accurate documentation Support onboarding processes by assessing and documenting new client environments Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities ...

Office Working Hours: 35 hours per week Application Deadline: 13 April 2026 We re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis. With your database, Excel and reporting expertise you ll provide accurate … data and reports to support this service for people affected by cancer. Assessment Centre week commencing 20th April for a 1st June start date. The Tenovus Macmillan Data Reporting Assistant 3 Year Fixed Term Contract A fantastic new stand-alone Third Sector role where your data and reporting work ...

networks. Configure and manage firewalls, routers, and secure connectivity to third-party systems. Drive IT projects from planning to rollout, ensuring deadlines, quality, and service standards are met. Troubleshoot network infrastructure issues for users of all technical levels. Work closely with the Senior Cyber Security Engineer to maintain … environment. Develop automated monitoring and alerting systems to improve performance. Act as a point of escalation for complex IT issues and support the Service Desk. Stay up-to-date with technology trends to continuously improve our IT services. What Were Looking For Essential: Strong experience with network switching, routing ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role, focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

Engage senior client stakeholders to understand operational challenges and requirements Qualify opportunities and contribute to go/no-go decision processes Design operating models, delivery frameworks and transition plans for outsourced services Develop high-level solution architecture covering people, process and technology Produce compelling client proposals and solution documentation … Identify risks, assumptions and dependencies within proposed solutions Build business cases and ROI models demonstrating value to clients Collaborate with sales, delivery and technical teams to shape winning bids Key Requirements Experience designing outsourcing or managed service solutions Strong background in operating model design and transformation programmes Experience ...

Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery teams. Picture customer success - retention and developing strong relationships. Maybe you are a 2nd/3rd Line Engineer who is tired of the ticket … enjoy acting as a trusted adviser. We are looking for someone with a strong technical foundation who prefers building long-term relationships over fixing service desk tickets. Either:The MSP Veteran: You understand the pace and multi-client environmentORThe Internal IT Professional: You’ve managed IT for a small ...

scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making … posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong ...

legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly … necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams ...

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

Operations Director MSP (UK-wide) Salary: On application The Opportunity Our client, a leading Managed Service Provider (MSP) specialising in delivering IT services and technical projects to schools nationwide, is seeking an experienced Operations Director . This is a strategic, hands-on leadership role driving operational excellence across service delivery, technical teams, and project delivery click apply for full job details ...

Fire & Security Engineer to cover Essex and the surrounding areas. The company has built a strong reputation through long term client relationships and quality service delivery, and they place a strong focus on supporting and developing their engineers. The successful engineer will work across a mix of commercial … residential sites carrying out installation, service, and maintenance work on a range of fire and security systems. Role Responsibilities Installation, servicing and maintenance of fire alarm systems, CCTV, intruder alarms and access control Fault finding and diagnosing system issues Carrying out small works, upgrades and system additions Ensuring ...

operating at peak performance. You’ll act as a senior escalation point , play a key role in platform lifecycle management, and support the delivery of infrastructure projects across the business. Key Responsibilities Own and manage core VMware platforms (vSphere, vSAN, VCF) across multiple environments Act as a senior escalation … best practice across the environment Produce and maintain technical documentation, runbooks, and operational procedures Work closely with operations and support teams to ensure smooth service delivery Tech Environment VMware (vSphere, vSAN, VCF) Windows Server/Linux Azure/M365/Entra ID Backup solutions (Veeam, Zerto, etc.) Monitoring ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

visits) Salary: £50,000 £65,000 + company car Type: Permanent, full-time Were working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … sites , providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Spending around 60% of your time on client sites , delivering hands-on engineering ...

shaping, designing and delivering complex IT solutions that support strategic and operational goals across the organisation. Working closely with stakeholders, you will influence service delivery, drive best practice, and ensure that digital services are robust, secure and future-focused. Your new role Designing and implementing complex enterprise ...

shaping, designing and delivering complex IT solutions that support strategic and operational goals across the organisation. Working closely with stakeholders, you will influence service delivery, drive best practice, and ensure that digital services are robust, secure and future-focused. Your new role Designing and implementing complex enterprise ...

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large corporations with a client list that is looking ...

Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement … across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing lifecycle and operational ...

Analytics function. This is an excellent opportunity for someone who thrives in complex environments, enjoys working across diverse disciplines, and can balance hands-on delivery support with wider coaching and facilitation. This is an initial 6-month contract, Outside IR35. Key Responsibilities: Support the delivery of Data … Products by working closely with Data Science and Data Engineering teams. Provide hands-on Agile coaching and delivery support to teams and leaders. Establish and improve Agile ways of working across the Data & Analytics function. Work with leadership to define, prioritise and progress key strategic initiatives. Facilitate planning sessions ...