426 to 450 of 1,046 Service Delivery Jobs in the UK

weekend work What You'll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying … resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: Proactively monitor the Cingularity Network ...

postholder may occasionally be contacted outside these hours in the event of a critical IT incident such as a significant cybersecurity threat or major service outage AI & Automation Champion the use of Freshservice Freddy AI, including auto-triage, auto-categorisation, and automated response workflows Work with the IT Manager … including site integrations and system rollouts Maintain and improve standard operating procedures and runbooks Personal Specification 3+ years experience in an IT support or service desk role, including 2nd line technical work Strong working knowledge of Microsoft 365 particularly Entra ID, Intune, Exchange Online, and Teams Experience with ...

postholder may occasionally be contacted outside these hours in the event of a critical IT incident such as a significant cybersecurity threat or major service outage AI & Automation Champion the use of Freshservice Freddy AI, including auto-triage, auto-categorisation, and automated response workflows Work with the IT Manager … including site integrations and system rollouts Maintain and improve standard operating procedures and runbooks Personal Specification 3+ years’ experience in an IT support or service desk role, including 2nd line technical work Strong working knowledge of Microsoft 365 — particularly Entra ID, Intune, Exchange Online, and Teams Experience with ...

teams by managing the administrative and operational aspects of key customer IT accounts and systems. The position plays a key role in ensuring IT service continuity, security compliance, and a high level of service delivery to major customers. Key Responsibilities: Administrative management of ALTEN customer IT accounts … access (authorisations, permissions, application policies, testing) Day-to-day handling of service requests and incidents through ALTEN and customer systems Preparation, maintenance, and monitoring of reporting related to IT access and security policies Coordination with internal and external stakeholders to ensure timely delivery and closure of requests Provision ...

teams by managing the administrative and operational aspects of key customer IT accounts and systems. The position plays a key role in ensuring IT service continuity, security compliance, and a high level of service delivery to major customers. Key Responsibilities: Administrative management of ALTEN customer IT accounts … access (authorisations, permissions, application policies, testing) Day-to-day handling of service requests and incidents through ALTEN and customer systems Preparation, maintenance, and monitoring of reporting related to IT access and security policies Coordination with internal and external stakeholders to ensure timely delivery and closure of requests Provision ...

About the Rol eAn established technology and digital infrastructure organisation are seeking an experienced Technical Manage r to support the successful delivery of Hyperscale Data Centre projects .This position combines technical leadership, operational expertise, and project delivery to ensure seamless execution from bid stage through to project completion. … team with PQQs, technical submissions, and operational input during bid activitie s.• Provide technical expertise to Pre-Sales teams to strengthen proposals and identify delivery risk s.• Review project specifications, drawings, and technical documentation during tender stage s.• Identify technical risks, discrepancies, and Requests for Information (RFIs) prior ...

Support Engineer, providing high‑quality remote support across print hardware, software solutions, networking, and IT environments. You'll play a key role in improving service productivity by resolving issues remotely, reducing the need for field visits, and proactively monitoring client devices to keep systems running smoothly. The Role … part of the Helpdesk Team, you will be the first point of contact for technical support queries, delivering exceptional service to clients and ensuring fast, effective resolution of issues. Key Responsibilities Deliver outstanding service and technical support to clients via the Helpdesk Remotely monitor client devices and take ...

shaping the future of complex enterprise applications, influencing architectural decisions, and driving technology improvements that increase stability, performance, and scalability. Working across Agile delivery teams, operational support functions, and senior stakeholders, you'll help translate business needs into robust technical solutions while guiding the evolution of both existing … position. Your future duties and responsibilities In this role, you will provide architectural leadership across a portfolio of business-critical applications, supporting both ongoing service delivery and future technology evolution. You'll work closely with product teams, developers, infrastructure specialists, and stakeholders to assess new requirements, produce application ...

drive measurable outcomes for our clients. Working within a culture that values ownership, innovation, and collaboration, you will contribute to complex projects, ensuring seamless delivery across cloud platforms while continuously improving service quality and operational excellence. CGI was recognised in the Sunday Times Best Places to Work List … hybrid position. Your future duties and responsibilities In this role, you will design, configure, and implement cloud-based solutions that meet client requirements, ensuring delivery is on time, within scope, and aligned to high-quality standards. You will take ownership of technical delivery across Azure environments, working from ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

engineering, and identity management, supporting critical systems across Windows Server, Active Directory, Azure, Intune, and PKI platforms. You will be responsible for incident resolution, service delivery, platform maintenance, and ensuring the ongoing security and availability of key services. Key Responsibilities: Infrastructure Support & Operations Provide 2nd and 3rd line … support across infrastructure and security platforms. Manage incidents, service requests, problems, and change activities. Administer Windows Server and Active Directory environments. Support Azure AD administration and Single Sign-On (SSO) integrations. Configure and maintain Microsoft Intune. Monitor Microsoft Defender and respond to security alerts. Perform system maintenance, patching, backups ...

engineering, and identity management, supporting critical systems across Windows Server, Active Directory, Azure, Intune, and PKI platforms. You will be responsible for incident resolution, service delivery, platform maintenance, and ensuring the ongoing security and availability of key services. Key Responsibilities Infrastructure Support & Operations Provide 2nd and 3rd line … support across infrastructure and security platforms. Manage incidents, service requests, problems, and change activities. Administer Windows Server and Active Directory environments. Support Azure AD administration and Single Sign-On (SSO) integrations. Configure and maintain Microsoft Intune. Monitor Microsoft Defender and respond to security alerts. Perform system maintenance, patching, backups ...

engineering, and identity management, supporting critical systems across Windows Server, Active Directory, Azure, Intune, and PKI platforms. You will be responsible for incident resolution, service delivery, platform maintenance, and ensuring the ongoing security and availability of key services. Key Responsibilities Infrastructure Support & Operations Provide 2nd and 3rd line … support across infrastructure and security platforms. Manage incidents, service requests, problems, and change activities. Administer Windows Server and Active Directory environments. Support Azure AD administration and Single Sign-On (SSO) integrations. Configure and maintain Microsoft Intune. Monitor Microsoft Defender and respond to security alerts. Perform system maintenance, patching, backups ...

technologies as MFA brokers. Test and document POC applications against a set test criterion. Build and test security logging with the security department. Document Service delivery requirements and support documentation. Work with Quality teams to align test strategy and test acceptance. This SOW will not exceed … branding; Customize Entra ID sign-in and sign-out page text; Configure and map Entra ID MFA registration policy; Design Entra ID self-service signup, browser authentication, and first login flows; Configure Entra ID custom attributes; Customize Entra ID email templates; Configure Entra ID Terms of Use; Configure identity ...

Quality Audit Schedule to assure QMS implementation. Analyse non-conformances and complaints for trends and root causes, reporting to senior management to enable the delivery of preventative solutions. Lead, mentor and develop a multidisciplinary Quality Team to ensure regular inspections, audits, controls, and reviews are executed, addressing non-compliance … issues promptly. Coordinate with project managers, technical leads, operations managers, and client representatives. Identify quality risks and implement mitigation strategies to minimise impact on service delivery and contractual obligations. Provide training and guidance to project teams on quality management best practices, fostering a culture of continuous improvement ...

Technical Service Account Manager Watford £75,000 plus bonus and benefits We are looking for an experienced account manager who comes from a service based background. This is not a new business/business development type position. This role is working for my client who looking after … opportunities, and presenting clear proposals aligned to customer needs. The ideally candidate will be a degree educated individual who comes from a technical service background who is used to working with fixed contractual agreements. You will be managing the service level agreements and ensuring the company is providing ...

Indra Group UK & Ireland is seeking a Head of Service Management in Greater London. This strategic role involves overseeing service management for Transport for London’s ticketing systems. The candidate will need extensive experience in service management, strong leadership capabilities, and communication skills to navigate complex stakeholder ...

month FTC VIQU are partnering with a leading organisation undergoing continued digital transformation across critical services, seeking a Network Infrastructure Lead to support the delivery, maintenance, and improvement of secure and resilient infrastructure environments. Working as part of a wider Digital Services team, this role will focus on network … operations, infrastructure projects, and service improvements across a complex hybrid environment. This is a hands-on position combining BAU support and project delivery, with the opportunity to contribute to significant transformation initiatives supporting new and evolving sites. Key Responsibilities of the Network Infrastructure Lead: Provide expert operational ...

Business Development Manager - Food Service Devon Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships? If so, we want … hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across the region. ...

Establishes partnerships with MLL areas ensuring efficient service delivery and maintaining high levels of reliability in TS operations With deep domain expertise product knowledge and effective leadership skills collaborate closely with stakeholders deliver exceptional services and ensure the reliable functioning of IT systems ultimately supporting the success … failover tests server patching and infrastructure maintenan ceReview progress pending items and impediments related to operational incident and problem management with TS Site Delivery Leader Coordinate site specific tasks associated with IT portfolio projects lifecycle management and infrastructure upgrad esMonitor service levels track metrics analytics as it pertains ...

quarterly reviews, turning data into actionable insight Ensure every customer feels valued, heard and confident in Air IT Collaborate to Deliver Excellence Partner with Service Delivery and Technical teams to ensure seamless customer experiences Stay ahead of risks, issues and emerging opportunities Bring fresh thinking through knowledge … opportunities Lead upsell and cross-sell initiatives aligned to client needs Own your pipeline and personal sales targets with confidence Drive negotiations, renewals and service expansion conversations Own the Sales & Delivery Journey Maintain a strong, forward-looking pipeline Create compelling proposals and customer roadmaps Collaborate with technical teams ...

quarterly reviews, turning data into actionable insight Ensure every customer feels valued, heard and confident in Air IT Collaborate to Deliver Excellence Partner with Service Delivery and Technical teams to ensure seamless customer experiences Stay ahead of risks, issues and emerging opportunities Bring fresh thinking through knowledge … opportunities Lead upsell and cross-sell initiatives aligned to client needs Own your pipeline and personal sales targets with confidence Drive negotiations, renewals and service expansion conversations Own the Sales & Delivery Journey Maintain a strong, forward-looking pipeline Create compelling proposals and customer roadmaps Collaborate with technical teams ...

quarterly reviews, turning data into actionable insight Ensure every customer feels valued, heard and confident in Air IT Collaborate to Deliver Excellence Partner with Service Delivery and Technical teams to ensure seamless customer experiences Stay ahead of risks, issues and emerging opportunities Bring fresh thinking through knowledge … opportunities Lead upsell and cross-sell initiatives aligned to client needs Own your pipeline and personal sales targets with confidence Drive negotiations, renewals and service expansion conversations Own the Sales & Delivery Journey Maintain a strong, forward-looking pipeline Create compelling proposals and customer roadmaps Collaborate with technical teams ...

job. At National Highways, we're looking for a Senior Network Planner to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans. You will use your experience to lead the development of relevant processes and procedures, ensuring they … more than 3 points to be considered for this position and during employment. Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery. Providing advice and consultancy where required to minimise the impact ...

About the Role An exciting opportunity has arisen for an experienced Intellectual Property Rights (IPR) Manager to support the delivery of a large-scale technology and infrastructure programme. The successful candidate will be responsible for leading all Intellectual Property Rights (IPR) activities across the programme, ensuring contractual compliance, robust … effective management of all intellectual property, documentation and associated assets throughout the project lifecycle. Working closely with Project Management, Change Management, Quality, Engineering and Service Delivery teams, you will ensure that all IPR obligations are met, documentation is maintained to the highest standard, and all contractual deliverables ...