576 to 600 of 1,026 Service Delivery Jobs in the UK

BUSINESS PROCESS & CONTINUOUS IMPROVEMENT COORDINATOR Excellent opportunity for a Business Process & Continuous Improvement Coordinator to join a growing Managed Service Provider focused on operational excellence, automation, and continuous improvement. Permanent, full-time position based in Essex, working closely with operational, technical, and leadership teams across the business. Ideal … Supporting the implementation of automation initiatives using tools such as Power Platform and workflow automation solutions. Working with operational and technical teams to improve service delivery processes. Establishing process KPIs and reporting on operational performance. Supporting ISO 27001 and ISO 9001 compliance and audit readiness activities. Working with ...

team of three, requiring strong leadership, coaching, and team development capabilities. Key Responsibilities: Own business performance outcomes across vendor-supported programs, including revenue delivery, operational efficiency, scalability, and partner performance. Develop scalable governance frameworks that enable vendors to operate with autonomy while maintaining accountability to business objectives and operational … unmet or emerging needs. Prior people management experience with demonstrated ability to lead, coach, and develop high‐performing teams. Strong understanding of operational governance, service delivery models, and scalable operational frameworks. Strong commercial acumen with the ability to balance revenue priorities and operational execution. Experience working in fast ...

BUSINESS PROCESS & CONTINUOUS IMPROVEMENT COORDINATOR • Excellent opportunity for a Business Process & Continuous Improvement Coordinator to join a growing Managed Service Provider focused on operational excellence, automation, and continuous improvement. • Permanent, full-time position based in Essex, working closely with operational, technical, and leadership teams across the business. • Ideal … Supporting the implementation of automation initiatives using tools such as Power Platform and workflow automation solutions. • Working with operational and technical teams to improve service delivery processes. • Establishing process KPIs and reporting on operational performance. • Supporting ISO 27001 and ISO 9001 compliance and audit readiness activities. • Working with ...

Operating Models, S/4HANA Finance, Global Business Services (GBS) and Integrated Performance Management (IPM). You will take day‐to‐day leadership of delivery, help shape solutions, contribute to proposals, and manage teams to ensure high‐quality outcomes. Finance Operating Model • Support sales and lead workstreams that help … Deliver Finance Operating Model components including organisation structures, spans & layers, role clarity and decision rights, Global Process Ownership, governance and controls, data ownership, and service‐delivery models (Retained Finance, GBS/GCCs, hubs, CoEs), with embedded Transformation Delivery and S/4 Hana • Support sales and lead ...

clients a definitive edge or enable cost leadership Synthesizing end‐to‐end processes across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, and customer service Building solution roadmaps for customers’ transformation journeys based on SAP best practices and solutions across SAP S/4HANA, SaaS Line‐of‐Business solutions … winning attitude Preferred Skills Exposure to multiple modules and skill areas within the SAP product portfolio Experience with SAP Sales and hands‐on service delivery responsibilities Prior business domain experience before IT experience External publications in the public domain on industry or skill areas Additional exposure to other ...

requirements Work with senior management to define Aegis policies and procedures Create network topologies and diagrams Recommend network hardware and software improvements to enhance service delivery and profitability Implement new network technologies and infrastructure upgrades Support, Maintenance & Troubleshooting Monitor network performance and identify potential issues Conduct problem analysis … right candidate Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR ...

absolutely essential for this role! This company are looking for a personable and motivated Junior/1st Line IT Support Engineer to join its service delivery team. This is an excellent opportunity for someone early in their IT career who enjoys customer interaction, problem solving, and hands … joining a collaborative support team, working alongside experienced senior engineers in a fast-paced environment. This is a varied first-line support position combining service desk responsibilities with occasional on-site support visits. Working Environment & Benefits Hybrid working with 1–2 days per week from home. Supportive technical team. ...

absolutely essential for this role! This company are looking for a personable and motivated Junior/1st Line IT Support Engineer to join its service delivery team. This is an excellent opportunity for someone early in their IT career who enjoys customer interaction, problem solving, and hands … joining a collaborative support team, working alongside experienced senior engineers in a fast-paced environment. This is a varied first-line support position combining service desk responsibilities with occasional on-site support visits. Working Environment & Benefits Hybrid working with 1–2 days per week from home. Supportive technical team. ...

Hybrid – 3 Days Onsite) Employment Type: Permanent About the Role We're hiring a 3rd/4th Line Engineer to join a growing Service Delivery team, supporting both BAU operations and infrastructure transformation projects. You'll play a key role in designing, delivering, and supporting modern cloud ...

points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such ...

helping you tackle more complex queries and develop your problem-solving abilities. Use your initiative to identify solutions and improve processes, ensuring high-quality service delivery. Build a strong foundation in IT support while preparing for career progression within the team. The ideal candidate will have... A recent ...

business-critical data services. What You'll Be Doing Supporting live production data services and platform operations. Investigating and resolving incidents, ensuring rapid service restoration. Identifying recurring issues and implementing long-term solutions. Maintaining and enhancing ETL processes and data integration workflows. Working closely with service delivery ...

escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience Proven experience in a senior 3rd/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux … sales, solution design and technical scoping. RFP/RFT responses and quotation design. Cloud migration projects, including Microsoft 365 and SharePoint. AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. Relevant Microsoft, VMware, Citrix or SonicWall certifications. Client Engagement Deliver high-quality technical support across ...

Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal Support Departments (Tech Services, Sourcing, MIS and Finance) and ensuring Customer requirements are responded to in a timely and efficient … base. Work to improve overall TAT performance and drive down aged orders. Support the resolution to all aspects of Supplier interaction. Identifying threats to service levels, apply Supplier, Customer and internal escalation. Negotiating proposals to resolve and mitigate. Identify opportunities for Key Supplier Performance Reviews including Score-Carding, Customer ...

opportunities to introduce automation, streamline processes and remove inefficiencies. This includes driving the use of technologies such as RPA and M365 tooling to enhance service delivery, optimise workflows and reduce manual effort across the organisation. You will lead and develop a multidisciplinary team, bringing together specialists across automation … effectively embedded and aligned with business needs. In addition, you will take ownership of a portfolio of improvement initiatives, developing robust business cases, overseeing delivery from design through to implementation, and ensuring clear governance and reporting is in place. You will engage with senior stakeholders, providing visibility on progress ...

Helpdesk Team Leader to lead a team of support engineers based both in the UK and China, whilst remaining actively involved in the technical delivery of services. The Role Leading a team of 5 support engineers, you will be responsible for the day-to-day management of the Helpdesk … function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst helping to drive continuous improvement across people, processes, and technology. Key Responsibilities: Act as the primary 3rd Line ...

Birmingham, responsible for developing, producing and maintaining management information to support commercial and operational decision making, including client KPI monitoring, performance tracking, project delivery and contract mobilisation. You will promote the effective use of systems such as MCM within the Birmingham branch, while continuously identifying opportunities for process improvements … captured, reported and maintained accurately in line with standard operating procedures Produce regular and ad hoc reports to monitor client KPIs, contract performance and service delivery outcomes Support contract set up, reporting requirements and mobilisation activity through accurate data analysis and system input Develop dashboards and performance reports ...

with Procurement, VPC and operational leaders, you will drive simplification, consolidation and measurable commercial value. Your impact will be critical in optimising spend, safeguarding service delivery and underpinning long-term financial performance. This is a career-defining chance to deliver meaningful change at scale and help shape … future of the UK telecoms industry. Key Responsibilities: Lead and develop strategic relationships with key third-party suppliers, ensuring outstanding performance, service quality and continuous improvement aligned to business goals. Own and shape the Third-Party Operational Business Review (OBR), driving insight, innovation opportunities and strong cross-functional alignment. ...

colleagues from our transactions and advisory practices. Lead complex engagements, including commercials, resourcing and risk. Lead on business origination, including use of networks and delivery of pitches and presentations to senior clients. Lead on practice development initiatives and training programmes, supporting the continued focus on our team … integrations experience; and Broad knowledge and deep understanding of a typical IT function, including enterprise architecture, strategy, governance, systems integration, application development, service delivery and infrastructure. Experience working with Private Equity and senior IT stakeholders Adept at building strong working relationships with senior clients, including influence, advice ...

Reed Talent Solutions are hiring in Northampton! We're looking to recruit a MI Executive to join our Angard Staffing department and support our Service Delivery Team! Role Purpose The MI Executive/BI Executiveis responsible forthe end-to-end delivery, accuracy, and continuous improvement of operational … commercial MI across workforce planningandfulfilmentfor Angard, specifically Delivery and Collections. The role ensurestimely, high-quality data, insightful reporting, and actionable dashboards for internal stakeholders, clientsponsorsandclient stakeholders. This includes resolving data quality issues at source,maintainingtrackers and reporting tools, producing scheduled and ad-hoc MI, and supporting the evolution ...

helps users understand complex pensions information and make informed decisions about their retirement. Working with defined direction, the role contributes to content strategy, supports service delivery, and ensures consistency in tone, style, and messaging across pensions journeys. Key Responsibilities Content Design & Development Create and maintain user-focused content … decumulation Ensure content reflects regulatory and compliance requirements within pensions. Adapt tone and messaging for different users (e.g., members, employers, administrators). Collaboration & Delivery Work closely with UX designers, researchers, product managers, compliance teams, and developers. Contribute to agile delivery teams, ensuring content is integrated into the design ...

helps users understand complex pensions information and make informed decisions about their retirement. Working with defined direction, the role contributes to content strategy, supports service delivery, and ensures consistency in tone, style, and messaging across pensions journeys. Key Responsibilities Content Design & Development Create and maintain user-focused content … decumulation Ensure content reflects regulatory and compliance requirements within pensions. Adapt tone and messaging for different users (e.g., members, employers, administrators). Collaboration & Delivery Work closely with UX designers, researchers, product managers, compliance teams, and developers. Contribute to agile delivery teams, ensuring content is integrated into the design ...

delivering high‐quality technical support and implementation assistance for Moody’s Insurance enterprise software solutions, while embedding AI‐enabled ways of working to improve service quality and customer outcomes. Provide high‐quality technical support and implementation assistance for enterprise software solutions, ensuring an excellent customer experience Deliver technical support … speed and consistency of issue resolution Collaborate closely with Product, Engineering, Cloud Operations, and Customer Success teams to resolve customer issues and continuously improve service delivery Build a strong understanding of customer workflows, business processes, and operational challenges to provide effective, context‐aware support Contribute to knowledge‐sharing ...

hiring a Collaboration Technology Product Manager to lead a large‐scale Jira Service Management (JSM) rollout (~7,000 users) within a global financial services organisation undergoing major internal transformation. This role focuses on moving teams away from fragmented tools (email, spreadsheets, Teams) to one unified platform , improving both internal … service delivery and client outcomes . What you’ll do Own the Jira/JSM roadmap and rollout at scale Standardise workflows across the business Drive adoption and enterprise change Improve how teams collaborate and deliver work ✅ What we’re looking for Experience rolling out Jira/Atlassian ...

hiring a Collaboration Technology Product Manager to lead a large‐scale Jira Service Management (JSM) rollout (~7,000 users) within a global financial services organisation undergoing major internal transformation. This role focuses on moving teams away from fragmented tools (email, spreadsheets, Teams) to one unified platform , improving both internal … service delivery and client outcomes . What you’ll do Own the Jira/JSM roadmap and rollout at scale Standardise workflows across the business Drive adoption and enterprise change Improve how teams collaborate and deliver work ✅ What we’re looking for Experience rolling out Jira/Atlassian ...