751 to 775 of 881 Service Delivery Jobs in the UK

IT Managed Service Engineer Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided … the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Were looking for an IT Managed Service Engineer to join our team and deliver high-quality technical services to our Managed Service customers. This is a full-time field-based role with flexibility to work … across various healthcare settings. Youll be responsible for installations, upgrades, break-fix support, and ongoing system maintenance. What youll do As an IT Managed Service Engineer, youll deliver technical services efficiently and professionally, ensuring customer satisfaction and system reliability. Youll provide on-site and remote support, maintain accurate documentation, and collaborate with internal teams to resolve issues swiftly. Key More ❯

resale. The UK business unit is a growing, profitable, and tight-knit operation with an excellent team environment. We now working with them to recruit for A senior Automation Service Technician who will assist the service centre manager in leading the companys service operations, focusing on customer satisfaction and operational efficiency. Alongside the in-house controls expert … supporting the growth of the machinery control business whilst also establishing new areas of expertise within the customer base. The successful applicant will help to drive the business systems, service electrical and control offerings in line with their corporate strategy. KEY RESPONSIBILITIES Assist in the daily operations of the service centre, ensuring high standards of customer service … Assist in the generation, maintenance, and modification of relevant electrical CAD drawings for ongoing contracts and prospective orders. Coordinate with sales and production teams to ensure timely and effective service delivery. Handle customer inquiries, complaints, and feedback, ensuring prompt and effective resolution. Promote and manage aftermarket sales, including service contracts, parts, and upgrades. Conduct service calls, sales More ❯

PM. There may be occasional requirements to work outside of these hours to support essential upgrades, migrations, or other critical infrastructure tasks. Flexibility and a proactive approach to service continuity are key. Main duties of the job What You'll Do Deliver expert support for server, storage, network, and cloud infrastructure Lead and contribute to infrastructure projects, including upgrades … everybody. No matter your role at CHCP, we'll support you to thrive. As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. Job description Job responsibilities Please see the job description and person specification attached to this job advert for … work under own initiative and prioritise own workload Ability to provide mentoring to colleagues Commitment to continuing professional development Effective communication and interpersonal skills Effective organisational skills Effective customer service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a More ❯

per annum, working 36 hours per week. Are you passionate about digital innovation and data strategy? Do you want to make a real impact in a forward-thinking public service environment? We are looking for a Digital and Data Manager to lead the digital transformation and data strategy for the Surrey Pension Team (SPT). This is a pivotal … and harness data to drive better decision-making and customer outcomes. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and … a digital roadmap that aligns with the strategic goals of the Surrey Pension Team. You will lead on digital innovation projects, introducing automation and exploring new technologies to enhance service delivery. A key part of your role will be to define and embed data governance frameworks that comply with regulatory standards, ensuring data is managed effectively and ethically. You More ❯

Job summary It is an exciting time to be joining Public Health Wales as Lead Cloud Architect. This is a new role with responsibility for supporting the delivery of a number of high profile digital and data programmes. You will lead the development of cloud architecture strategies, ensuring the safe and efficient delivery of patient-focused digital services. … support other teams to adopt new approaches to our digital development, set standards for cloud governance and collaborate with colleagues across NHS Wales to leverage cloud technologies to improve service delivery. Reporting to the Head of Digital Experience and Services, you will lead the planning and design of our cloud architecture; assess and monitor our cloud performance, costs and … and deliverables with individuals, identifying under-performance issues against agreed quality standards and performance criteria. Desirable oExperience working within NHS Wales or other UK health systems. oFamiliarity with Agile delivery, DevOps practices, CI/CD pipelines, and containerisation (e.g. Docker, Kubernetes). oExperience with monitoring, logging, and alerting tools in cloud environments. Skills & Attributes Essential oStrong leadership and interpersonal More ❯

Location: Hybrid Hours: 37.5 hours per week Pay: £21.60 per hour We are looking for a detail-oriented Customer Service Manager to oversee and manage customer service operations within our IT & Consultancy services company. This role focuses on effective management of customer enquiries and smooth coordination with our technical team to ensure excellent service delivery. Key Responsibilities … enquiries using CRM or ticketing systems Coordinate closely with the technical team to ensure accurate communication and seamless issue resolution Identify trends or recurring issues and contribute to continuous service improvement efforts Ensure adherence to company service standards and policies in all customer interactions Qualifications: Minimum of a degree in Management, Project Management, or a related field Proven … experience in customer service with an emphasis on operational management Strong organizational skills and attention to detail Excellent communication skills with the ability to convey technical information clearly to non-technical clients Ability to prioritize and manage multiple enquiries efficiently Self-motivated and comfortable working in a hybrid environment A problem-solving mindset and customer-focused approach Benefits: Competitive More ❯

maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI … platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (e.g., SPM, ITSM, HRSD, CSM More ❯

Field Service Technician - Managed Print Services ?? Location: Birmingham Field-based | Full-time | Competitive Salary + Benefits Are you a skilled technician with a passion for problem-solving and providing excellent service? Join our dedicated Technical Services team awhere you'll play a key role in supporting, maintaining, and repairing managed print equipment across our diverse client base. As … a Field Service Technician , you'll be responsible for maintaining and repairing managed print devices to manufacturer our internal standards. You'll deliver high-quality technical support directly on client sites, ensuring uptime, performance, and client satisfaction - all while working safely and efficiently within agreed service levels. ??? Key Responsibilities Respond to field service calls at client premises … promptly and effectively. Diagnose and repair faults on-site with minimal disruption to clients. Keep accurate service records using PDA tools and communicate with call control regularly. Maintain a well-stocked and organised spare parts kit (vehicle or on-site). Regularly sync your laptop with our SharePoint cloud system. Attend training sessions (including online modules) to stay up More ❯

IAM services ?? Join a Mission That Matters Are you a skilled Lead DevOps Engineer with a passion for Identity and Access Management (IAM) and a strong background in product delivery? Do you want to make a measurable impact in reducing cyber risk across the Home Office by supporting the evolution of its IAM platform? We're looking for a … Lead DevOps Engineer to take ownership of the development and delivery of our strategic product roadmap for the IAM platform (SailPoint) -alongside other supporting systems that bolster our cyber defence posture. ?? Your Role: Building, Leading, Delivering As the Lead DevOps Engineer, you'll lead the design and development of new functionality, tools, and monitoring solutions that enhance the IAM … platform's reach and capabilities. You'll collaborate with cross-functional teams to ensure the seamless delivery of services that directly reduce the risk of internal cyber threats. This role combines technical leadership , CI/CD oversight , and strategic platform engineering -with a strong focus on modern DevOps practices and secure service delivery. ?? What You'll Do Deliver More ❯

Delivery Consultant - Data & Analytics, AWS Professional Services Job ID: AWS EMEA SARL (UK Branch) Do you like helping customers implement innovative solutions and solve technical and business challenges using the latest cloud computing and AI technologies? Do you have experience implementing systems that handle sensitive data and the consultative and leadership skills to launch a project on a trajectory … other data services. Experience in architecture, software design and operations in hybrid environments as well as complex projects at scale. - Solutions - Demonstrated consulting skills, ideally through previous roles and delivery of on-site technical engagements with partners and customers. This includes participating in pre-sales on-site visits, understanding and extracting customer requirements, creating consulting proposals and packaged data … solution offerings, and supporting commercial negotiations - Delivery - Engagements will include onsite projects proving the use of AWS data and AI services. Strong verbal and written communication skills, with the ability to work effectively across internal and external organisations. - Insights - Work with engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share More ❯

services for your community. If you're a curious, analytical thinker with a passion for technology and problem-solving, we want to hear from you! Role Assist with the delivery of ICT Infrastructure whilst working as part of a team and under the supervision of a Senior IT Officer - Infrastructure. Support the ICT service to deliver efficient operation … accurate documentation of systems, procedures, and configurations. Provide first-line support to internal users, escalating issues when necessary. Learn and apply best practices in cybersecurity, data protection, and IT service management. Assist with administrative support relating to the work of the service and help in the delivery of an effective and responsive ICT service. Supporting a high … developed in close collaboration. Training Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification Workplace Learning Provided with a 1:1 Tutor Block Delivery - Virtual workshops At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available More ❯

ll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuous improvement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to identify business and technology innovation opportunities that enable and drive business strategy and … states, applying business modelling and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You …/regulations at all times , Experience & knowledge Significant experience with strategy formulation/translation and business consultancy/architecture, ideally within an agile change framework Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems. Knowledge of EA tools to develop business architecture deliverables. Experience in the application of business architecture techniques including More ❯

Sr. Delivery Practice Manager , Amazon Connect Center of Excellence Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Amazon Connect Center of Excellence Team (ACCOE) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe … Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and … cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: • Building and managing a high-performing team of Delivery Consultants • Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects More ❯

on meaningful projects that shape the future of digital government. The Role As a Digital Performance Analyst, you will be responsible for designing and implementing performance measurement frameworks, analysing service data, and helping teams make evidence-based decisions. You'll work within agile, multidisciplinary teams to ensure digital services are meeting user and business needs-translating complex data into … clear, actionable insights. This role offers the opportunity to work across multiple government departments and public sector programmes, contributing to the delivery of accessible, inclusive, and high-performing digital services. Key Responsibilities * Define, collect, and analyse performance data to assess service effectiveness and user impact. * Develop and maintain dashboards and reporting tools using platforms such as Power BI … Tableau, Looker Studio, Google Analytics 4, BigQuery, and Google Tag Manager. * Collaborate with developers, designers, and delivery teams to embed data-driven decision-making throughout the service lifecycle. * Translate complex datasets into accessible insights for technical and non-technical audiences. * Support GDS assessments by providing robust evidence aligned with the Government Digital Service performance framework. * Work with More ❯

Full Time (35 hours per week) Sector: Public Sector Overview: We are recruiting on behalf of a well-established public sector organisation that plays a vital role in national service delivery. This is an excellent opportunity for an experienced governance or assurance professional to take a senior role within a team focused on supporting large-scale digital and organisational … for change delivery. This includes ensuring alignment with digital standards, supporting internal compliance, and driving continuous improvement across all change initiatives. Key Responsibilities: Lead and maintain the organisations change delivery governance framework Act as the primary point of contact for external digital assurance bodies Oversee assurance reviews to ensure compliance with internal frameworks and national digital service standards … forums and support reporting to senior boards Collaborate with internal and external stakeholders across government, ensuring alignment and best practice sharing Support development of business case templates and benefits delivery models Essential Skills and Experience: Proven experience in a governance, assurance, or compliance role supporting project or change delivery Strong knowledge of Agile and other project management methodologies More ❯

tools and technologies. Working closely with teams in clinical, administrative, and support services, you will help ensure staff can navigate and maximise essential systems effectivelydriving digital inclusion and enhancing service delivery. This is a highly interactive, people-focused position that blends training delivery, coaching, and user engagement. You will be instrumental in fostering a culture of digital empowerment … Build digital skills and confidence across all staff groups, ensuring inclusivity and accessibility. Design and produce learner-friendly training resources such as guides, videos, and infographics. Support the creation, delivery, and evaluation of non-clinical learning programmes aligned with best practice and adult learning principles. Conduct training needs analyses and contribute to the scheduling and coordination of learning interventions. … network of internal Digital Champions to promote peer-led learning. Contribute to KPI achievement, reporting, quality assurance, and continuous improvement initiatives. Participate in relevant projects and identify opportunities for service and process enhancements. Commit to ongoing personal and professional development. Please see the attached job description for a full list of job responsibilities. About us About the Company We More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … doing? Attend and resolve faults promptly to meet SLAs. Collaborate effectively with teams via MS Teams, phone, or face-to-face. Adhere to best practices and ensure high-quality service delivery. Contribute by writing lessons learned and Local Working Instructions. Be a proactive team player with a strong focus on customer satisfaction. Flexible to travel to customer sites such … communication skills for both technical and non-technical audiences. Clean driving licence required. Must meet SC clearance eligibility. Strong analytical, stakeholder management, and problem-solving skills within a managed service framework. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory More ❯

clinicians delivering diagnosis, prescribing, and clinical follow-up support to millions of patients across our telemedicine platform. The Clinical Operations team is the engine that delivers the clinical service - we build, optimise, and scale the systems, processes, and support structures that enable our clinicians to deliver our pathways safely and efficiently. Working in partnership with our Medical team, who … everything they need to deliver exceptional patient care. As we continue our rapid growth trajectory, we are seeking an experienced Clinical Operations Director to lead and scale our clinical service delivery. This is a pivotal leadership role responsible for managing a team of operations managers to deliver high-quality, cost-effective care at scale, across brands and geographies.You will … candidate will have a hybrid working arrangement, with two days per week expected in our Central London HQ. What you'll do Clinical Ops Leadership Set strategy and oversee delivery of all clinical operations aspects: prescriber onboarding, workforce planning, and performance management Build and own the Clinical Operations roadmap, ensuring patient experience and efficiency initiatives are scoped, prioritised, and More ❯

Medium-sized Enterprises (SMEs) across the UK. Our core offerings include hosted telephony (VoIP platforms), business mobiles, and a range of connectivity services. With a strong commitment to customer service and a recent period of expansion, we are looking to strengthen our internal operations and are seeking a dynamic Operations Manager to lead this initiative. The Role This is … the company's growth. The successful candidate will be responsible for defining and optimizing workflows across the business, from initial customer on-boarding and provisioning to ongoing support and service delivery. This is a hands-on role for a strategic thinker who enjoys building from the ground up. Key Responsibilities Process Development: Design, document, and implement efficient and scalable … Team Leadership: Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability and continuous improvement. Performance Monitoring: Define and track key performance indicators (KPIs) and service level agreements (SLAs) to measure operational effectiveness and identify areas for improvement. Operational Excellence: Drive a culture of continuous improvement, regularly reviewing processes and technologies to enhance efficiency and More ❯

upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong … and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong … and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

Role: Site based/on-site Service Engineer (Print/Photocopiers) Location: Birmingham/Coventry Company Overview: We are actively seeking a skilled Photocopier engineer or a semi-skilled Service Engineer (FSE) with transferable skills from sectors such as EPOS, ATM, or IT Hardware. The role involves servicing and maintaining high-end, quality Photocopiers/MFDs to ensure … repair, and provide technical support for managed print equipment, ensuring all devices are serviced in line with technical specifications and health and safety procedures. Key Responsibilities: Respond to technical service calls at client sites, ensuring timely and efficient resolution of issues. Maintain accurate service records using PDA tools and communicate effectively with service coordination teams. Manage spare … accurate expense records and receipts within required timeframes. Participate in technical training, seminars, and online modules to stay current with product knowledge. Collaborate with internal departments to support efficient service delivery. Share technical insights and escalate issues appropriately to support customer satisfaction and equipment reliability. Skills and Experience: Proven experience in servicing and repairing colour and monochrome MFP devices More ❯

The role includes participation in an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best practices, maximising the adoption of … IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other IT teams to resolve issues and manage user expectations effectively. Service Improvement … Contribute to the enhancement of support processes and identify opportunities to improve service provisions. On-Call Duties : Participate in a rotational on-call schedule, supporting out-of-hours needs as required. Ad Hoc Tasks : Undertake additional duties as needed to support business requirements. Essential Skills & Experience: Active Directory administration, user maintenance, and group configuration. Microsoft Office 365 suite and More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well as More ❯

Date: 04 June 2025 Salary Scale: Up to £60,000 per annum What is the purpose of this job? Project management at RDG is about the balance between driving delivery and being an inspiring leader who forges strong working relationships. As a Project Manager at RDG your role is to work across project teams, operational teams and a range … and to budget. Dealing with changes to the project as and when necessary. Ensuring the outcomes and benefits of the project are delivered; and Working to the RDG Project Delivery Framework. Who will my key contacts be? Project Team Members Department for Transport Third Party Suppliers (service support providers) Train Operating Companies (TOCs)/member organisation representatives Network … subject matter. Some of the specific skills and knowledge we are looking for include: Experience of managing third-party suppliers and coordinating with internal functions, such as QA and service delivery. Experience of delivering complex technical projects in line with a recognised delivery lifecycle MA1 ; Managing project scope, including benefits management, change control, configuration management, change management and More ❯