776 to 800 of 1,040 Service Delivery Jobs in the UK

firewall management, access control, segmentation, and threat mitigation. Monitor and troubleshoot network performance using industry-standard tools. Collaborate with server, storage, and infrastructure teams to support end-to-end service delivery. Produce and maintain detailed technical documentation, diagrams, and runbooks. Participate in on-call rotations and provide escalation support as required. Essential Skills & Experience Cisco certification at CCNP or More ❯

firewall management, access control, segmentation, and threat mitigation. Monitor and troubleshoot network performance using industry-standard tools. Collaborate with server, storage, and infrastructure teams to support end-to-end service delivery. Produce and maintain detailed technical documentation, diagrams, and runbooks. Participate in on-call rotations and provide escalation support as required. Essential Skills & Experience Cisco certification at CCNP or More ❯

Our client within the Public Sector requires a proven iTrent System Specialist to join their HR Operations Team on a journey to transform their digital HR platforms and improve service delivery. to lead system enhancements, ensure data integrity, and support user excellence. About the Role: As an integral part of our team, you will oversee the design, testing, and More ❯

including L8 standards for water systems. Lead and mentor shift teams, monitor performance, and ensure all training requirements are met. Liaise with management and client personnel to maintain excellent service delivery. Manage incidents and ensure safe, professional operations at all times. Essential Experience & Qualifications: Level 3 NVQ or equivalent in relevant discipline. HV Authorisation & Current Wiring Regulations certificate. Emergency More ❯

a growing SaaS environment. In this role, you’ll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of More ❯

a growing SaaS environment. In this role, you'll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of More ❯

drive referrals. Utilise and build on existing partner relationships to drive leads. Stakeholder Engagement Serve as the voice of the UK market internally, influencing product development, marketing campaigns, and service delivery. Represent Cloud Assess at industry events, forums, and networking engagements. Key Requirements Experience 5+ years in B2B SaaS sales leadership roles, ideally within HR Tech, LMS, or related More ❯

upskill engineers in telecom and fibre installation. Job Responsibilities/Objectives To carry out home installations, cabling, and fibre splicing for the FTTH/Openreach network, ensuring high-quality service delivery. Responsible for installing, testing, and troubleshooting fibre optic systems in residential settings. The role includes working as part of a team, adhering to safety standards, and ensuring customer More ❯

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

responsibilities include: Drafting, reviewing, and negotiating a wide range of commercial contracts including supplier, customer, licensing, and distribution agreements. Advising on legal risks related to technology procurement, resale, and service delivery. Leading dispute resolution strategies and managing external counsel when required. Monitoring legal and regulatory developments in the tech sector and advising on risk mitigation. Managing contract templates, playbooks More ❯

Develop a comprehensive understanding of the Payroll and HR markets, including trends, challenges, and opportunities. Acquire detailed knowledge of MHR’s product offerings, including People First, iTrent, and managed service delivery. Establish and nurture relationships with prospective customers, pursuing opportunities to successful closure. Create and shape opportunities using a consultative, value-based approach. Prepare and dispatch high-quality sales More ❯

engagements and managing budgets as needed. Furthermore, you will deliver legal training to trainees, paralegals, and non-lawyers, while also developing legal templates, playbooks, and efficiency initiatives to enhance service delivery. This position offers the flexibility of remote working, with occasional travel to London required. How you'll make an impact Draft, review, and negotiate technology and vendor contracts More ❯

a retail environment, with strong capabilities in budgeting, vendor management, and hands-on technical support. This role requires a thinker with excellent leadership and interpersonal skills to drive performance, service excellence. Key Responsibilities Lead and mentor a small team of IT support professionals across multiple retail locations. Ensure high availability and performance of retail systems including POS, inventory, and … back-office platforms. Manage the IT support budget, including forecasting, cost optimisation, and reporting. Oversee vendor relationships, contracts, and service level agreements (SLAs). Provide hands-on support and troubleshooting for hardware, software, and network issues. Implement and maintain ITIL-based service management processes. Collaborate with cross-functional teams to support business initiatives and technology deployments. Monitor system … health and proactively address risks and incidents. Ensure compliance with cybersecurity, data protection, and industry standards. Develop training programs and documentation to upskill team members and improve service delivery. Required Qualifications & Experience Minimum 3 years of experience in managing IT support teams, preferably within a retail environment. Strong background in budget management, vendor negotiations, and technical support. Proven ability More ❯

a retail environment, with strong capabilities in budgeting, vendor management, and hands-on technical support. This role requires a thinker with excellent leadership and interpersonal skills to drive performance, service excellence. Key Responsibilities Lead and mentor a small team of IT support professionals across multiple retail locations. Ensure high availability and performance of retail systems including POS, inventory, and … back-office platforms. Manage the IT support budget, including forecasting, cost optimisation, and reporting. Oversee vendor relationships, contracts, and service level agreements (SLAs). Provide hands-on support and troubleshooting for hardware, software, and network issues. Implement and maintain ITIL-based service management processes. Collaborate with cross-functional teams to support business initiatives and technology deployments. Monitor system … health and proactively address risks and incidents. Ensure compliance with cybersecurity, data protection, and industry standards. Develop training programs and documentation to upskill team members and improve service delivery. Required Qualifications & Experience Minimum 3 years of experience in managing IT support teams, preferably within a retail environment. Strong background in budget management, vendor negotiations, and technical support. Proven ability More ❯

replacement of mechanical pump components Inspect and maintain plant rooms and associated mechanical systems Work within commercial properties ensuring all systems run efficiently and reliably Complete all required paperwork, service reports, and compliance documentation Ensure work is completed safely and in accordance with company and site procedures Liaise with clients and site teams professionally to ensure excellent service delivery Skills & Experience Required: Proven experience working as a Pump Engineer within building services or facilities management essential Sound mechanical knowledge including pipework, valves, and water systems Familiarity with booster sets, pressurisation units, and sump pumps Mechanical or plumbing qualifications (e.g. NVQ Level 2/3, City & Guilds) Full UK driving licence (essential) Good communication and organisational skills More ❯

JOB TITLE: IT Service Desk Analyst LOCATION: Swindon SALARY: £26,000 - £27,000 | On Target Bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading financial services organisation supporting a nationwide network of independent financial advisers. They provide the technology, tools, and expertise that enable advisers to deliver trusted financial planning and investment advice to clients across … the UK. THE IT SERVICE DESK ANALYST OPPORTUNITY: You’ll be joining a busy IT Service Desk that sits at the heart of the business, providing first-class support across desktop and application systems. The team focuses on developing skills, improving processes, and helping users resolve more issues first time. We’re looking for someone enthusiastic, customer-focused … and adviser firms. The role offers hybrid working, with time split between home and our Swindon office. RESPONSIBILITIES Deliver outstanding customer support, ensuring every interaction meets high standards of service and satisfaction. Log and manage IT incidents and requests accurately, prioritising and resolving tickets within agreed SLAs. Diagnose and troubleshoot technical issues remotely across a range of systems including More ❯

excellence within a high-security, high-reliability environment? This is a rare opportunity to take ownership of on-site technical services at a nationally significant facility, ensuring the smooth delivery of preventative maintenance, reactive works, projects, and technical assurance activities. In this role, you'll work at the forefront of critical systems reliability-driving compliance, boosting performance, and ensuring … resilient service delivery across complex technical assets. You'll join a well-established organisation known for supporting major UK infrastructure operations, offering the chance to deepen your expertise in regulated environments while leading a highly skilled engineering team. With ongoing investment in skills development, technical training, and leadership progression, this position offers an excellent platform for an ambitious More ❯

opportunities to enhance standards using industry best practice, legislation and relevant ISO standards, ensuring energy efficiency and that they meet colleague and customer expectations. Oversee relevant suppliers in the delivery of fabric-related works to ensure they meet their obligations, escalating significant performance issues to the Senior Data Centre Manager where necessary. Main Duties, including but not limited to … practices Ensure Business Continuity and disaster recovery plans are documented, tested, implemented and maintained Ensure prompt documentation and resolution of building fabric related incidents, with clear communication to the service desk on the nature of the customer impact Support customer audits and the supply of all required evidence of compliance where required Manage assets within CAFM systemand ensure ongoing … maintenance is planned and completed as required Maintain required building-specific procedures and records Qualifications and Experience: Previous experience of building management, service delivery and infrastructure, and managing suppliers PC literate (Microsoft Word, Excel, Outlook) and able to analyse data Excellent reporting skills and ability to draw fact-based conclusions and act on the evidence Good knowledge of More ❯

Job Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user insights … with core business strategy. This is a high-impact, 10-month contract role where your expertise will directly shape our service ecosystem The Role: Strategic Impact & Leadership As our Service Designer, you will be responsible for defining and implementing service improvements across all project phases-from initial framing to final deployment. You will function as a Subject … Matter Expert , collaborating across engineering, product, and business teams to ensure holistic, effective service delivery. Key Responsibilities: Ethnographic Research: Conduct advanced ethnographic research to identify true user needs and pain points. Insight Synthesis: Interpret and synthesize human insights, ensuring they are balanced against strategic business, technical, and brand inputs. Artifact Creation: Create detailed User Journey Maps and facilitate the More ❯

Customer Success Manager - Hyperscale & Colo EMEA Reports to: Customer Success Director EMEA Department: Service Summary The Customer Success Manager (CSM) will be responsible for managing strategic accounts within the Hyperscale and Colo sector across EMEA. As the primary point of contact, the CSM will advocate for customers, drive service excellence, and foster long-term relationships. This role is … essential to our mission of delivering exceptional service and supporting the strategic growth of Vertiv's service business across the region. Duties & Responsibilities Account Management & Customer Advocacy Serve as the Single Point of Contact (SPOC) for a select portfolio of strategic customer accounts, ensuring all deliverables are met as per the Account Implementation Plans. Develop and maintain comprehensive … Account Plans to achieve long-term growth and customer satisfaction. Conduct value-driven Quarterly Business Reviews (QBRs) with key customer stakeholders to review service performance and identify growth opportunities. Build strong customer relationships through regular on-site visits, proactive communication, and consistent follow-up. Act as a customer advocate by liaising between internal departments (Sales, Service, Logistics, and More ❯

practice queries when necessary Act as one of two main points of contact within the office for clients, keeping them informed of progress in relation to all aspects of service delivery and maintaining regular contact with them Review work completed by junior team members and resolving all issues Ability to multi-task and complete assignments within time constraints … and set deadlines Working and liaising with colleagues in other offices/departments as necessary to provide high quality client service Knowledgeable of the firm's services and able to cross-sell those services into the client base Profile ACCA/ACA qualified or equivalent with at least 5 years of post-qualification experience. Have proven experience of working More ❯

IT Technical Services 🔁 Sales Cycle : Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software service delivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs, building long-term strategic partnerships through technical excellence and agile … delivery. They’re looking for driven, passionate, and innovative Senior Account Executive to join a non-traditional sales environment where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” 🔹 Ideal Candidate Profile Experience : 3+ years in high AOV B2B sales (Software/IT Technical Services) Proven New business experience Sales Style : Consultative More ❯