851 to 875 of 1,042 Service Delivery Jobs in the UK

We are seeking an experienced and proactive NOC Shift Lead to join a 24/7 operations team based in Belfast . This role is critical to ensuring the delivery of high-quality service across multiple clients, including those supporting national infrastructure. The ideal candidate will have a strong technical background, proven leadership ability, and a commitment to … service excellence in a shift-based environment. 📍 Location: Belfast ⏰ Shift Pattern: 4 days on (7am–7pm), 4 days off, 4 nights on (7pm–7am), 4 days off 💼 Type: Full-time, 24/7 Operations Role Overview As a NOC Shift Lead , you will oversee the performance and coordination of the shift team, ensuring incidents are resolved efficiently and service … and accurately documented. Maintain clear and consistent communication with customers during fault resolution. Escalate issues appropriately to internal and external stakeholders. Conduct root cause analysis and contribute to ongoing service improvement. Shift Lead Responsibilities Lead and coordinate shift team activities, including monitoring, call handling, and incident management. Provide leadership and direction to ensure consistent, high-quality service delivery. More ❯

our UCaaS product. You will own the partner lifecycle — from identification and onboarding through to enablement, growth, and performance management. This role blends commercial strategy, relationship management, and operational delivery — ensuring that every partner has the tools, knowledge, and motivation to succeed. Key Responsibilities Partner Recruitment & Onboarding Identify and recruit new channel partners (resellers, MSPs, telecom integrators) with strong … sell opportunities with strategic partners. Account Management & Relationship Building Act as the main point of contact and advocate for assigned partners. Manage escalations, coordinate internal support, and ensure smooth service delivery for end customers. Build long-term, trusted relationships with key decision-makers across the partner network. Market Insight & Strategy Track competitor activity, partner market trends, and emerging More ❯

Jira & Confluence Application Support Manchester - 5 days office based £50k pa A successful payments technology company are recruiting a Jira and Confluence Application Specialist to join a growing IT Service Delivery team in the UK. As the Jira & Confluence Applications Support Analyst you will be responsible for supporting corporate applications, analysing current application usage and identifying inefficiencies as More ❯

of rail engineering standards, processes and safety regulations. This is a diverse contractor engineering management position and you'll have oversight across different aspects of the contract to include service delivery, engineering compliance, escalations, risk management and the compilation of required documentation and reporting. Role will be on a remote working basis, with occasional travel to offices in More ❯

to the Independent Reviewing Officers and Team Manager. 4. Maintain the confidentiality of client information, ensuring that correspondence is appropriately handled and labelled. 5. Contribute to effective and efficient service delivery according to the priorities, policies and procedures laid down by the Local Safeguarding Childrens Board. Notes Administrator Notes Administrator Notes Administrator Notes Administrator Notes Administrator More ❯

be working with a small team of TEC Advisors, providing advice and assessing referrals from social care staff, partner agencies and the public. You will then arrange with our service delivery partner for the installation of appropriate TEC solutions. You will also review existing TEC installations to ensure the equipment continues to meet people's needs. You must More ❯

Systems, Digitial Signs) Instal and configure EPos tills, Kiosks and payment solutions for events 1st line troubleshooting Escalate issues to the relevant teams Collaborate with internal stakeholders to ensure service delivery is being met Ad-hoc duties Your experience: Strong experience in customer facing roles - technology, hospitality or software is perferable Ability to instal and decommission hardware and More ❯

Customer Success to own the full commercial lifecycle across the UK & Europe. This is a senior, hands-on leadership role responsible for growth, customer satisfaction, and unifying commercial and service delivery teams. The Role You will shape and execute the go-to-market strategy, drive new customer acquisition, and build a world-class customer success function. You’ll More ❯

Technician 1 – Desktop Installation Job Overview: We are seeking Technician 1 resources to provide desktop hardware installation services for BT Belfast. This role involves basic technical tasks to support service delivery, including unboxing and installing equipment, connecting peripherals, and performing initial power-on tests. Location : BT Belfast – 5 Lanyon Place, Belfast County Antrim, Northern Ireland BT1 3BT Rate More ❯

Key Responsibilities Manage and grow a portfolio of client accounts Build strong relationships with key stakeholders to understand business objectives Collaborate with internal teams to ensure successful onboarding and service delivery Support marketing and sales initiatives to enhance client engagement Contribute to client satisfaction and long-term retention What We Offer Clear progression path to Enterprise Sales Director More ❯

value. * Act as the go-to contact for your accounts, resolving queries and ensuring client satisfaction. * Support renewals and negotiations, keeping retention rates high. * Work closely with technical and service delivery teams to ensure seamless solutions. * Track your pipeline, report on opportunities, and consistently smash your targets. ?? What We're Looking For * Background in account management, sales, or More ❯

manage and grow a portfolio of strategic enterprise channel accounts. Lead consultative client meetings to uncover business needs and propose tailored solution. Collaborate with internal teams to ensure seamless service delivery Maintain up-to-date pipeline data and provide accurate sales forecasts Build long-term, trusted relationships with clients. Deepen and boarding within the accounts once onboarded. WHO More ❯

engagement. Onboard, manage, and grow a portfolio of strategic enterprise channel accounts. Lead consultative client meetings to identify needs and propose tailored solutions. Collaborate cross-functionally with technical and service delivery teams. Build long-term, trusted relationships with key stakeholders across accounts. Drive revenue growth through upsell, cross-sell, and channel development initiatives. Provide accurate sales forecasts and More ❯

deliver feature-rich, versioned interfaces that support both our TypeScript user interface and Python-based SDKs. Develop and maintain Infrastructure as Code (IaC) and DevOps pipelines to ensure reliable service delivery and updates. Requirements : The technical requirements for the role are: Must haves: Ability and experience in system programming using Golang. This includes knowledge of database (MongoDB) access More ❯

deliver feature-rich, versioned interfaces that support both our TypeScript user interface and Python-based SDKs. Develop and maintain Infrastructure as Code (IaC) and DevOps pipelines to ensure reliable service delivery and updates. Requirements : The technical requirements for the role are: Must haves: Ability and experience in system programming using Golang. This includes knowledge of database (MongoDB) access More ❯

in logistics and haulage. Develop strong client relationships and deliver tailored solutions. Manage the full sales cycle from prospecting to closing deals. Work closely with operations to ensure smooth service delivery. What We re Looking For: Experience in logistics or transport sales is essential. General Haulage experience preferred , but we also welcome candidates from other logistics backgrounds. Proven ability More ❯

Overview As a Senior IT Engineer, you'll take ownership of complex technical issues, lead project delivery, and mentor colleagues within our support team. You'll work closely with clients to design, implement, and maintain IT systems that enable their success, while ensuring security and reliability are at the core of every solution. This hybrid role allows flexibility between … monitoring, patching, and compliance support. Lead client onboarding and infrastructure upgrade projects, ensuring seamless delivery. Mentor and support junior engineers, encouraging knowledge-sharing and professional development. Collaborate with the Service Desk Manager to improve processes and enhance service delivery. Document technical solutions, systems, and processes in line with best practices. Build strong client relationships, acting as a trusted More ❯

Intelligence Strategy, our Technology team is expanding to ensure we continue to set the pace in our industry. Purpose Own the day-to-day running of BW’s IT service desk and field support function, ensuring every employee receives rapid, expert help with the hardware, software, networks, and security controls they rely on. Key Responsibilities Service Desk & Incident … or assign cases promptly. Coordinate major incident response, keeping users informed until full closure and post-incident review. Customer Satisfaction Proactively follow up on tickets and CSAT surveys. Analyse service trends against SLA targets. Drive corrective actions that protect and improve the user experience. Systems & Networks Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and … to BW’s Sauce leadership framework. Workload & Continuous Improvement Balance multiple open cases against business impact. Use ticket analytics to identify automation opportunities, drive shift-left initiatives, and improve service delivery. Act as a champion for smarter ways of working, leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience Technical expertise across More ❯

Intelligence Strategy, our Technology team is expanding to ensure we continue to set the pace in our industry. Purpose Own the day-to-day running of BW’s IT service desk and field support function, ensuring every employee receives rapid, expert help with the hardware, software, networks, and security controls they rely on. Key Responsibilities Service Desk & Incident … or assign cases promptly. Coordinate major incident response, keeping users informed until full closure and post-incident review. Customer Satisfaction Proactively follow up on tickets and CSAT surveys. Analyse service trends against SLA targets. Drive corrective actions that protect and improve the user experience. Systems & Networks Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and … to BW’s Sauce leadership framework. Workload & Continuous Improvement Balance multiple open cases against business impact. Use ticket analytics to identify automation opportunities, drive shift-left initiatives, and improve service delivery. Act as a champion for smarter ways of working, leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience Technical expertise across More ❯

holder will advise the Board, represent the organisation nationally, and inspire the Digital and Performance teams to deliver innovation and excellence. At all times, Cumbria Health will deliver a service that is in line with our values: Clinically Focussed : Everything every one of us does is for the patient Responsive : We listen and we respond quickly in a patient … focussed way One Team : We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts High Standards : We provide skilled professionals working to the highest standards who are passionate about improving patient care Growth & Sustainability : With our strong roots we will continue to thrive and … Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing. Working for CH can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work More ❯

and peripherals. Diagnose and resolve hardware and software issues across Windows and mobile platforms. Manage device lifecycle activities including upgrades, replacements, and disposals. Respond to and resolve incidents and service requests in line with SLAs. Maintain accurate asset records and contribute to asset lifecycle planning. Support and improve conferencing technologies (e.g., Teams Rooms, AV setups). Collaborate with other … ICT teams to ensure seamless service delivery. Identify opportunities for service improvement and contribute to process enhancements. Involvement in on-going projects Active Directory/Exchange Management Console/Windows 10 and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/SharePoint, Understanding of Incident/Problem/Change Management and Configuration Management processes … Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a dynamic support environment. JBRP1_UKTJ More ❯

and peripherals. Diagnose and resolve hardware and software issues across Windows and mobile platforms. Manage device lifecycle activities including upgrades, replacements, and disposals. Respond to and resolve incidents and service requests in line with SLAs. Maintain accurate asset records and contribute to asset lifecycle planning. Support and improve conferencing technologies (e.g., Teams Rooms, AV setups). Collaborate with other … ICT teams to ensure seamless service delivery. Identify opportunities for service improvement and contribute to process enhancements. Involvement in on-going projects Active Directory/Exchange Management Console/Windows 10 and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/SharePoint, Understanding of Incident/Problem/Change Management and Configuration Management processes … Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a dynamic support environment. More ❯

escalations, ensuring timely resolution and effective communication with stakeholders. Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics. Collaboration & Stakeholder Engagement Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions. Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions. Engage … with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance Ensure network operations adhere to regulatory, security, and compliance standards. Lead risk assessments and mitigation strategies for network infrastructure and services. Budget & Resource Management Manage operational budgets, including forecasting, costs, and resource planning. Support workforce planning, including shift patterns and allowances to ensure coverage … Experience with network monitoring and automation tools. Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: CCNP/CCIE or equivalent certifications. ITIL Foundation or higher. Experience in service provider or managed services environments. Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. What you’ll be doing: Leadership & Strategy Lead and develop the Network Operations team More ❯

IT Support Engineer Location : Central London Employment Type : Full-Time, Permanent Industry : IT Managed Services/Financial Services Salary : £35k- £45k My client is an award-winning IT Managed Service Provider based in London, delivering exceptional IT solutions and support to some of the city’s most prestigious financial institutions. With a strong reputation for technical excellence and outstanding … customer service, they are continuing to grow and are now seeking an experienced Onsite 2nd Line IT Support Engineer to join their team and provide dedicated support to key client accounts. The Role As an Onsite 2nd Line IT Support Engineer, you will play a critical role in supporting and maintaining their clients’ IT infrastructure. Working primarily on a … couple client sites in Central London, you’ll act as the technical escalation point for complex support issues, ensuring seamless IT operations and exceptional service delivery. Key Responsibilities Provide 2nd Line technical support for end users across multiple client sites, both remotely and onsite. Troubleshoot and resolve complex hardware, software, and networking issues. Escalate and work closely with 3rd More ❯

IT Support Engineer Location : Central London Employment Type : Full-Time, Permanent Industry : IT Managed Services/Financial Services Salary : £35k- £45k My client is an award-winning IT Managed Service Provider based in London, delivering exceptional IT solutions and support to some of the city’s most prestigious financial institutions. With a strong reputation for technical excellence and outstanding … customer service, they are continuing to grow and are now seeking an experienced Onsite 2nd Line IT Support Engineer to join their team and provide dedicated support to key client accounts. The Role As an Onsite 2nd Line IT Support Engineer, you will play a critical role in supporting and maintaining their clients’ IT infrastructure. Working primarily on a … couple client sites in Central London, you’ll act as the technical escalation point for complex support issues, ensuring seamless IT operations and exceptional service delivery. Key Responsibilities Provide 2nd Line technical support for end users across multiple client sites, both remotely and onsite. Troubleshoot and resolve complex hardware, software, and networking issues. Escalate and work closely with 3rd More ❯