876 to 900 of 1,008 Service Delivery Jobs in the UK

lead a team responsible for ensuring the security, stability, and performance of key platforms and services while driving continual improvement across operations, support, and service delivery. Infrastructure Operations Team Lead Responsibilities Lead and develop Infrastructure Operations and Application Support teams Manage incident, problem, change, and service management processes … Drive operational performance, resilience, and continuous improvement Coordinate releases, deployments, and operational readiness activities Manage suppliers, service providers, and operational risks Oversee infrastructure governance, documentation, licensing, and reporting Work closely with Engineering, Security, and business stakeholders Infrastructure Operations Team Lead Requirements Experience leading IT Operations, Infrastructure, Support, or Service ...

lead a team responsible for ensuring the security, stability, and performance of key platforms and services while driving continual improvement across operations, support, and service delivery. Infrastructure Operations Team Lead Responsibilities Lead and develop Infrastructure Operations and Application Support teams Manage incident, problem, change, and service management processes … Drive operational performance, resilience, and continuous improvement Coordinate releases, deployments, and operational readiness activities Manage suppliers, service providers, and operational risks Oversee infrastructure governance, documentation, licensing, and reporting Work closely with Engineering, Security, and business stakeholders Infrastructure Operations Team Lead Requirements Experience leading IT Operations, Infrastructure, Support, or Service ...

multidisciplinary team including Workshop Team Leaders, Repair Engineers, Technical Specialists and Administrative Support, whilst also overseeing third-party logistics providers to ensure seamless delivery of services. Key Responsibilities Lead the day-to-day operation of the technical workshop, ensuring the timely repair, refurbishment and testing of returned equipment … assets. Provide leadership to Workshop Team Leaders, Repair Engineers, Technical Specialists, Stores personnel and Administrative staff to ensure consistent service delivery. Ensure compliance with quality standards, repair procedures, health and safety requirements and agreed service performance measures. Act as the senior escalation point for complex technical and operational ...

technical point of escalation within the team whilst managing two IT Support Analysts and helping to ensure the department continues to deliver an excellent service across the business. This is a hybrid role, with employees required to work from the Luton office three days per week. Hours are Monday … system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger IT projects alongside the IT Manager. Creating and maintaining technical documentation, processes and standard operating procedures. Driving continuous improvement across IT support processes ...

technical point of escalation within the team whilst managing two IT Support Analysts and helping to ensure the department continues to deliver an excellent service across the business. This is a hybrid role, with employees required to work from the Luton office three days per week. Hours are Monday … system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger IT projects alongside the IT Manager. Creating and maintaining technical documentation, processes and standard operating procedures. Driving continuous improvement across IT support processes ...

technical point of escalation within the team whilst managing two IT Support Analysts and helping to ensure the department continues to deliver an excellent service across the business. This is a hybrid role, with employees required to work from the Luton office three days per week. Hours are Monday … system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger IT projects alongside the IT Manager. Creating and maintaining technical documentation, processes and standard operating procedures. Driving continuous improvement across IT support processes ...

management. Ensure AI solutions meet operational requirements related to reliability, scalability, security, compliance, and business continuity. Develop and track key performance indicators (KPIs) and service metrics related to AI adoption, model performance, operational efficiency, and business value realization. Lead incident management, root-cause analysis, and remediation efforts … related production issues. Collaborate with data engineering, platform, security, and infrastructure teams to optimize AI platform operations and service delivery. Drive the implementation of MLOps and LLMOps practices to support efficient deployment, monitoring, and governance of AI solutions. Establish governance processes to ensure compliance with Responsible AI principles, organizational ...

management. Ensure AI solutions meet operational requirements related to reliability, scalability, security, compliance, and business continuity. Develop and track key performance indicators (KPIs) and service metrics related to AI adoption, model performance, operational efficiency, and business value realization. Lead incident management, root-cause analysis, and remediation efforts … related production issues. Collaborate with data engineering, platform, security, and infrastructure teams to optimize AI platform operations and service delivery. Drive the implementation of MLOps and LLMOps practices to support efficient deployment, monitoring, and governance of AI solutions. Establish governance processes to ensure compliance with Responsible AI principles, organizational ...

management. Ensure AI solutions meet operational requirements related to reliability, scalability, security, compliance, and business continuity. Develop and track key performance indicators (KPIs) and service metrics related to AI adoption, model performance, operational efficiency, and business value realization. Lead incident management, root-cause analysis, and remediation efforts … related production issues. Collaborate with data engineering, platform, security, and infrastructure teams to optimize AI platform operations and service delivery. Drive the implementation of MLOps and LLMOps practices to support efficient deployment, monitoring, and governance of AI solutions. Establish governance processes to ensure compliance with Responsible AI principles, organizational ...

experience in IT, Business Systems, or a related discipline. Experience Experience administering and supporting Microsoft Dynamics 365 CRM. Experience managing ticket queues, incidents, or service requests. Experience delivering user training and creating support documentation. Experience analysing business processes and implementing system improvements. Experience working with internal stakeholders and third … solutions. Strong attention to detail and commitment to data accuracy. Ability to manage multiple priorities and meet deadlines. Customer-focused approach to support and service delivery. Personal Attributes Collaborative and relationship-focused. Proactive and solution-oriented. Adaptable and open to change. Committed to continuous improvement and learning. Professional, resilient ...

services are delivered against agreed KPIs and expectations. Acting as a key interface, it combines performance insight, supplier management, and technical expertise to protect service availability and drive improvement. Why this role matters; Transmission performance is fundamental to network reliability and customer experience. This role ensures strong control, visibility … accountability, proactively identifying risks and driving recovery before customer impact occurs. By embedding governance and continuous improvement, the role supports consistent, high‐quality service delivery. What you’ll be here to do; • Lead Transmission performance, ensuring delivery against KPIs and service levels • Develop reporting, governance, and performance ...

services are delivered against agreed KPIs and expectations. Acting as a key interface, it combines performance insight, supplier management, and technical expertise to protect service availability and drive improvement. Why this role matters; Transmission performance is fundamental to network reliability and customer experience. This role ensures strong control, visibility … accountability, proactively identifying risks and driving recovery before customer impact occurs. By embedding governance and continuous improvement, the role supports consistent, high‐quality service delivery. What you’ll be here to do; • Lead Transmission performance, ensuring delivery against KPIs and service levels • Develop reporting, governance, and performance ...

continuous improvement initiatives. This role requires a strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. Responsibilities Team Leadership and Line Management Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts. Foster … Develop and maintain a comprehensive knowledge base to support the team and end-users. Strategic Development and Continuous Improvement Identify opportunities for improvement in Service Desk operations and implement solutions. Develop and execute a Support Desk strategy aligned with organisational goals. Collaborate with stakeholders to ensure the Support Desk ...

both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order‐flow management via screen, voice and DMA, plus award‐winning data, insights and analytics. The Technology Department … support teams work in agile ‘streams’ aligned to specific business areas. Our other teams work enterprise‐wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Business Technology function ensures delivery of Technology services to each ...

Sales - Global Service Providers (United Kingdom) page is loaded## RVP, Sales - Global Service Providers (United Kingdom)locations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-11674Calix is a fast-paced, entrepreneurial environment where you will be empowered to sell communications and applications solutions … remote-based position located in London, United Kingdom.With over $2B of R&D in our 3rd generation platform, we are expanding our Global Service Provider Sales Team and are looking for an RVP who will be responsible for developing new business with Global Service providers and associated accounts. ...

McCann Group, Retail247 now offers an even broader range of retail technology and support services. Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results … known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. ...

McCann Group, Retail247 now offers an even broader range of retail technology and support services. Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results … known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. … where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests ...

with colleagues and third-party suppliers, communicates clearly with non-technical users, identifies recurring issues, and contributes to IT projects, system improvements, and overall service reliability. What you'll need to succeed Proven experience in IT support, service desk, or desktop support roles with strong troubleshooting and diagnostic … skills. Solid knowledge of Microsoft 365 and experience supporting Windows laptops, desktops, and core business systems. Ability to manage and prioritise service desk tickets effectively, taking ownership through to resolution. Strong communication and interpersonal skills, with the ability to support non-technical users clearly and patiently. Good organisational skills ...

teams, and want to work for a company that genuinely invests in its people, this is a fantastic opportunity. Key Responsibilities Lead the successful delivery of end-to-end Microsoft Dynamics 365 Business Central implementation projects. Take ownership of project planning, delivery, scope, budgets and timelines. Design … meet customer business requirements. Lead functional workshops and translate business processes into effective ERP solutions. Manage customer relationships throughout the project lifecycle, ensuring excellent service delivery. Delegate work effectively across the consultancy team while mentoring and supporting junior consultants. Collaborate with internal teams to ensure successful project execution ...

teams, and want to work for a company that genuinely invests in its people, this is a fantastic opportunity. Key Responsibilities Lead the successful delivery of end-to-end Microsoft Dynamics 365 Business Central implementation projects. Take ownership of project planning, delivery, scope, budgets and timelines. Design … meet customer business requirements. Lead functional workshops and translate business processes into effective ERP solutions. Manage customer relationships throughout the project lifecycle, ensuring excellent service delivery. Delegate work effectively across the consultancy team while mentoring and supporting junior consultants. Collaborate with internal teams to ensure successful project execution ...

accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery.This will be a hybrid position, with the expectation of at least … week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience ...

accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery. This will be a hybrid position, with the expectation … week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience ...

accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery.This will be a hybrid position, with the expectation of at least … week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience ...

accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery. This will be a hybrid position, with the expectation … week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience ...