876 to 900 of 1,042 Service Delivery Jobs in the UK

for your next challenge? This is an opportunity to join a 7-person team managing network, virtual, and cloud infrastructure. The role combines BAU 3rd-line support with project delivery and migrations. You will support the Team Manager in technically leading the team. This is a permanent role based in Bristol, with hybrid working (3 days a week in … Manages some on-premises VMware infrastructure alongside Azure environments. Handles networking, firewalls, routing, and Zscaler systems to maintain security and connectivity. Following ITIL and Change Management frameworks for structured service delivery. Collaborating across teams, with opportunities to develop into DevOps or Cyber Security areas. Using PowerShell extensively for automation and Microsoft 365 management. Works with SD-WAN and Extreme … Bring Experience supporting Microsoft 365 and Azure. Knowledge of virtualisation technologies Experience with networking (LAN/WAN, VPNs, load balancers, firewalls, WiFi deployment). Familiarity with ITIL/IT Service Management practices. Skills in scripting/automation (PowerShell and/or Terraform). Understanding of security solutions Experience mentoring more junior team members More ❯

client is looking for a highly skilled HR Transformation Project Manager to join their team on an initial 6 month contract. Key Responsibilities: Project Leadership: Lead end-to-end delivery of HR transformation projects, including planning, execution, monitoring, and reporting. Stakeholder Engagement: Collaborate with senior HR leaders, business units, and external partners to ensure alignment and buy-in. Change … and implement change strategies to support adoption of new HR processes, systems, and ways of working. Process Improvement: Identify opportunities for streamlining HR operations, enhancing employee experience, and improving service delivery. Technology Enablement: Partner with IT and HRIS teams to implement digital HR solutions (e.g., Oracle HCM,Workday, SuccessFactors, ServiceNow). Risk & Compliance: Ensure projects comply with regulatory requirements More ❯

a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential business support … environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or navigating ‘self … help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and high-quality More ❯

supports the firm’s operations and strategic goals. Working closely with senior stakeholders, the Solutions Architect will design, implement, and optimise systems and integrations that enhance business processes and service delivery. The ideal candidate will bring strong technical knowledge, an analytical mindset, and the ability to translate complex business needs into practical, scalable IT solutions. Key Responsibilities Develop a … propose effective, secure solutions. Ensure all IT systems comply with security standards and accreditation requirements. Produce and maintain detailed IT documentation and architectural designs. Respond to escalated incidents and service requests when required. Skills & Experience Required Proven experience as a Solutions Architect, Systems Engineer, or similar technical role. Strong knowledge of IT infrastructure, architecture design, and integration methods. Advanced More ❯

so a strong focus on security and reliability is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing … of Windows Server, Active Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong troubleshooting ability with a “see it through” mindset Excellent communication and customer-service skills Full UK driving licence and willingness to travel Desirable: Experience with RMM and PSA tools Hands-on experience with SentinelOne, Huntress or similar EDR/security platforms Experience More ❯

so a strong focus on security and reliability is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing … of Windows Server, Active Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong troubleshooting ability with a “see it through” mindset Excellent communication and customer-service skills Full UK driving licence and willingness to travel Desirable: Experience with RMM and PSA tools Hands-on experience with SentinelOne, Huntress or similar EDR/security platforms Experience More ❯

job In addition to being the digital pharmacy lead for the trust thepost holder will also act as the lead for Education and Training aspects of the Trust Pharmacy service, ensuring a strategic approach is in place to ensure all pharmacy professionals involved in the service keep pace with profession level expectations. About us #TeamNottsHC comprises over … health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health. We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom … Pharmacy MSc/PhD in a relevant field (e.g., Clinical Informatics, Healthcare Digital Transformation). Experience in procurement, implementation, and optimisation of digital pharmacy systems. Recognised change management and service transformation qualifications. Certified Clinical Safety Officer Registered with a professional body related to informatics e.g. FEDIP, The Chartered Institute for IT, or the British Computing Society (BSC) Training Essential More ❯

PURPOSE: Reporting to the Governance and Support Lead Business Support and Hierarchy the post holder will be part of the Governance & Support team responsible for ensuring the effective operational delivery of the Unit4 system on behalf of Cheshire East and Cheshire West and Chester councils. The post holder will support all users providing training and technical advice across all … Unit4 and FP&A processes ensuring the delivery of a customer focussed service working effectively with the Council's Shared Service arrangements delivering excellent outcomes for users and achieving excellence in service provision. Principal responsibilities Under the guidance of the Governance & Support Lead Business Support and Hierarchy the post holder will be responsible for maintaining the … appropriate training documents and user guidance is up to date. The postholder will respond to queries from users through the Governance and Support Helpdesk providing solutions to low level service requests and incidents escalating complex issues where appropriate. Acting as a point of contact for change champions, and system users the post holder will ensure that the Governance & Support More ❯

IT Service Desk Manager/IT Team Manager Location: Near Poole, Dorset (5 days on-site. Friday Afternoon working from home) Salary: £55,000 - £59,000 per annum plus benefits An exciting opportunity has arisen for an experienced IT Service Desk Manager/IT Team Manager to lead and manage a Network Infrastructure team comprising 6 x Service … managerial role with a strong emphasis on team mentoring and team leadership. However, candidates wishing to be considered must have a good all-round understanding of IT. The IT Service Desk Manager/IT Team Manager will play a key leadership role in ensuring the delivery of high-quality IT deskside support to approximately 750 users , both on … to lead and motivate a technical team in a dynamic, hands-on environment. Key experience required is detailed below Candidates wishing to be considered must have managed an IT Service Desk within the last 3 years A good all-round knowledge of technology is required (Networks, Servers and Storage Area Networks) but this does not need to be in More ❯

We're seeking to recruit a ? Head of Customer Support ? to lead the delivery and performance of our Customer Support operations at Pinnacle, reporting to the Customer Services Director. Pinnacle is a leading Sage and Acumatica solutions partner and contracted support provider across the UK and Ireland. With a team of over 180 employees spread across offices and remote … UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. Our recurring license revenue depends heavily on the high-quality service we provide, making our Support offering a cornerstone of our success. In this key leadership role, youll manage one of our largest departments, ensuring we consistently meet SLA targets … support team of 50+ highly skilled consultants across multiple products. Build a positive team culture where learning, development, accountability and customer focus thrive, coming together to deliver an extraordinary service to customers and a world class eNPS outcome. Establish clear goals and performance expectations/objectives which deliver against and exceed customer requirements supporting all colleagues in achieving productivity More ❯

About Us DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of … support the organisations continuous improvement agenda. The post-holder will work closely with the Senior Management Team and operational staff to ensure data-driven insights underpin operational planning and service delivery. Key Responsibilities Data Analysis & Reporting Collect, collate, and validate operational and performance data from multiple sources. Analyse data trends to identify risks, opportunities, and areas for improvement. Produce … teams to meet Home Office, efficiency, and quality targets. Identify deviations from performance targets and recommend corrective actions. Support operational teams in using performance data to improve efficiency and service delivery. Governance & Compliance Ensure data integrity and compliance with GDPR, Caldicott principles, and internal policies. Support internal audits, inspections, and performance reviews. Maintain accurate records and documentation of analyses More ❯

autonomy to ensure the successful transition from legacy systems to new digital services. This role is part of a fast-paced, iterative programme to build a user-centred digital service and achieve a successful transition from current systems (IRAS, HARP and TOPS). The programme will: connect processes for health and social care research in the UK; make the … plan, approve, set up, manage and complete research. This post is designed specifically to support and deliver the business change activity required to enable implementation of the new digital service What you'll do We're after someone who knows how to land change in the real world -- in messy, multi-agency, complex settings. You'll bring: A collaborative … Leads and the Chief Business Transformation Officer to review stakeholder impacts through agile development and provide data for readiness assessments. Engage and advise internal/external stakeholders on upcoming service, system and process changes, supporting effective planning and adoption. Work with the Communications & Engagement Manager to maintain the business change communications plan, drafting targeted content. Contribute to the development More ❯

autonomy to ensure the successful transition from legacy systems to new digital services. This role is part of a fast-paced, iterative programme to build a user-centred digital service and achieve a successful transition from current systems (IRAS, HARP and TOPS). The programme will: connect processes for health and social care research in the UK; make the … plan, approve, set up, manage and complete research. This post is designed specifically to support and deliver the business change activity required to enable implementation of the new digital service What you'll do We're after someone who knows how to land change in the real world -- in messy, multi-agency, complex settings. You'll bring: A collaborative … Leads and the Chief Business Transformation Officer to review stakeholder impacts through agile development and provide data for readiness assessments. Engage and advise internal/external stakeholders on upcoming service, system and process changes, supporting effective planning and adoption. Work with the Communications & Engagement Manager to maintain the business change communications plan, drafting targeted content. Contribute to the development More ❯

autonomy to ensure the successful transition from legacy systems to new digital services. This role is part of a fast-paced, iterative programme to build a user-centred digital service and achieve a successful transition from current systems (IRAS, HARP and TOPS). The programme will: connect processes for health and social care research in the UK; make the … plan, approve, set up, manage and complete research. This post is designed specifically to support and deliver the business change activity required to enable implementation of the new digital service What you'll do We're after someone who knows how to land change in the real world -- in messy, multi-agency, complex settings. You'll bring: A collaborative … Leads and the Chief Business Transformation Officer to review stakeholder impacts through agile development and provide data for readiness assessments. Engage and advise internal/external stakeholders on upcoming service, system and process changes, supporting effective planning and adoption. Work with the Communications & Engagement Manager to maintain the business change communications plan, drafting targeted content. Contribute to the development More ❯

a key role in managing and enhancing the Configuration Management Database (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure configuration data drives smarter operational decisions. … both a strategic and hands-on role where you'll act as a champion for Configuration Management, driving improvements, engaging senior stakeholders, and fostering a customer-focused approach to service delivery. IT Configuration Manager - Key Requirements: 3-5 years' experience in Configuration Management or a related IT Service Management (ITSM) discipline. Strong understanding of ServiceNow, CIs, and Service … apply them pragmatically in real-world settings. Excellent communication and stakeholder management skills - able to explain complex technical concepts clearly. Experience managing data governance, process utilisation, and third-party service delivery. Collaborative and customer-focused mindset, with the ability to champion continuous improvement. IT Configuration Manager - Benefits: Performance-related bonus Car allowance (circa £5k) Enhanced pension contribution 25+ days More ❯

a key role in managing and enhancing the Configuration Management Database (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure configuration data drives smarter operational decisions. … both a strategic and hands-on role where you'll act as a champion for Configuration Management, driving improvements, engaging senior stakeholders, and fostering a customer-focused approach to service delivery. IT Configuration Manager - Key Requirements: 3-5 years' experience in Configuration Management or a related IT Service Management (ITSM) discipline. Strong understanding of ServiceNow, CIs, and Service … apply them pragmatically in real-world settings. Excellent communication and stakeholder management skills - able to explain complex technical concepts clearly. Experience managing data governance, process utilisation, and third-party service delivery. Collaborative and customer-focused mindset, with the ability to champion continuous improvement. IT Configuration Manager - Benefits: Performance-related bonus Car allowance (circa £5k) Enhanced pension contribution 25+ days More ❯

Operations team across the UK and Europe - a critical function ensuring our technology estate remains reliable, secure, and aligned with our business goals. You’ll oversee the design and delivery of enterprise IT solutions, manage hybrid datacentre and multicloud environments, and provide expert guidance for complex technical incidents, all while leading a team of 11 talented professionals. This role … continuous improvement across our IT landscape. 🏡 Your day-to-day responsibilities Lead and inspire a team of 11 Technical Operations professionals across the UK and Europe. Oversee the design, delivery, and performance of enterprise IT solutions. Ensure systems and services are reliable, secure, and aligned with business objectives. Manage and maintain a hybrid datacentre and multicloud (AWS/AZURE … Oversee incident, change, and problem management following ITIL best practices. Drive continuous improvement initiatives to enhance performance and efficiency. Partner with suppliers and vendors to ensure best-in-class service delivery. Support business continuity and disaster recovery planning and execution. Monitor and manage system security, vulnerabilities, and compliance. 🏡 Skills & Experience Required Strong team leadership and management skills. Extensive hands More ❯

It includes powerful features such as Production Management, CRM, Warehouse Management, MRP, and Supply Chain Management to optimise operations and improve performance. At WinMan, we are committed to exceptional service, innovation, and supporting our people. Our values, customer service, integrity, excellence, accountability, collaboration, and respect guide everything we do. We offer competitive salaries, generous benefits, and flexible working … customers experiencing WinMan-related issues, providing honest and transparent communication throughout the support process. · Promote and support the use of the online customer portal, encouraging efficient and high-quality service delivery. · Assess and prioritise new cases/queries, assigning resources appropriately and taking ownership to ensure timely and effective resolutions. · Manage individual cases to ensure satisfactory outcomes, always striving … customer issues, applying analytical thinking and continuously improving your approach. · Maintain up-to-date knowledge and skills to support the WinMan product, demonstrating a commitment to professional growth and service quality. · Liaise with other departments to ensure efficient case resolution, fostering teamwork and shared success. · Contribute to the internal knowledge base through writing, editing, and revising content, ensuring accuracy More ❯

SaaS, PaaS, IaaS. Duties: Provide day-to-day operational support for on-premises and cloud-hosted server environments and networks. Work closely with the Application Support to help resolve service issue. Ensure that all network infrastructure, servers, and associated systems are maintained, supported, and developed to provide secure and available data services to 6500 IT users across 300 locations … in the UK Lifecycle management and continuous service improvement of IT infrastructure. Support change control, testing, and deployment of infrastructure services. Work closely with both internal and external stakeholders to ensure high levels of service delivery. Always maintain IT security and assist in the upkeep of security accreditations. Strong operational skills and mindset. Mentor and mentor - sharing environment … where we succeed together Expect to identify and resolve issues - then monitor and design them out. Produce and ensure Service Operation guides are kept up to date. What you'll need to succeed Essential Skills: Strong knowledge of resilient LAN and WAN infrastructure/technologies: Physical layer - Switching/Routing/Firewall or Virtual Layer - MPLS/VRF/ More ❯

SaaS, PaaS, IaaS. Duties: Provide day-to-day operational support for on-premises and cloud-hosted server environments and networks. Work closely with the Application Support to help resolve service issue. Ensure that all network infrastructure, servers, and associated systems are maintained, supported, and developed to provide secure and available data services to 6500 IT users across 300 locations … in the UK Lifecycle management and continuous service improvement of IT infrastructure. Support change control, testing, and deployment of infrastructure services. Work closely with both internal and external stakeholders to ensure high levels of service delivery. Always maintain IT security and assist in the upkeep of security accreditations. Strong operational skills and mindset. Mentor and mentor - sharing environment … where we succeed together Expect to identify and resolve issues - then monitor and design them out. Produce and ensure Service Operation guides are kept up to date. What you'll need to succeed Essential Skills: Strong knowledge of resilient LAN and WAN infrastructure/technologies: Physical layer - Switching/Routing/Firewall or Virtual Layer - MPLS/VRF/ More ❯

to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our Purple Army and become part of a team driven by a set of values that guide … This is a senior-level role ideal for a highly skilled and experienced IT professional with strong 3rd Line support capabilities and a proactive approach to problem-solving and service delivery. This role will also include attending our partners sites, when on-site assistance is needed. Responsibilities Provide expert-level technical support across a wide range of technologies including … servers, networks, cloud platforms, and end-user devices Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution Lead root cause analysis and implement long-term solutions to recurring issues Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments Maintain and improve internal documentation, processes, and knowledge More ❯

data centre provider. About the Role Reporting to the Senior Problem Manager and working predominantly remotely, you will be responsible for identifying, analysing, and supporting the resolution of DCS service issues to minimise business impact and prevent future incidents. In doing so, you'll work closely with cross-functional teams to investigate root causes, implement corrective actions, and drive … continuous improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In practice, this means that you'll manage the lifecycle of infrastructure Problem tickets across our DCS estate. These will include Mechanical & Electrical (M&E), IT and Networking infrastructure across all of our sites in Europe, India and … a Problem o Keep documentation for problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability and efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration and Communication: o Collaborate More ❯

Workplace Team Leader Are you passionate about driving digital transformation and leading talented teams We're looking for a Modern Workplace Team Leader to take ownership of the design, delivery, and optimisation of Microsoft 365 and Modern Workplace technologies across the organisation. This is a hands-on leadership role where you'll guide a team of Modern Workplace Specialists … Workplace, Microsoft 365, or cloud-focused team . Deep knowledge of Microsoft 365 administration, Azure services , and modern endpoint management tools. Solid background in project management , stakeholder engagement, and service delivery. Strong understanding of cloud security and compliance standards. Excellent communication and leadership skills - able to bridge technical and non-technical teams. Relevant Microsoft certifications (e.g. Modern Desktop Administrator More ❯

either Stansted or at various locations throughout London or where clients are based. Overview We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote … and on-site IT support to clients, resolving technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain … documentation on client IT environments and solutions provided. Collaborate with the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring More ❯

and maintained cybersecurity strategies aligned with industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and … ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. Design and build secure user devices, including PC/laptop More ❯