926 to 950 of 1,040 Service Delivery Jobs in the UK

solution issues. You will have the ability to identify and support continuous improvement, focussing on quality measures and technical specialist knowledge, to ensure a consistent, repeatable model approach to service delivery. In this role you will: Contribute towards team goals and objectives, including SLAs, KPIs, Customer brand NPS and employee engagement eNPS Competent at investigating and diagnosing data issues … Provide multi-channel support for complex advice & guidance queries and/or solutions requiring subject matter expertise Progress, own and manage cases to resolution, adhering to operational outcomes and Service Level targets and keeping the Customer and colleagues regularly updated as to progress Perform data analysis to investigate, diagnose, and apply corrective action and/or use troubleshooting techniques … or Managed Services customers; HCM industry knowledge is advantageous Experience working within a team and cross-functionally to achieve targets, incl SLAs, KPIS and successful outcomes including excellent Customer service The ability to work independently, be self-motivated and resilient (especially under pressure and working to tight deadlines), manage your own time and priorities, giving urgency when needed; able More ❯

Make Amazing Happen at CDW. Job Summary As a Software Renewals Team Leader at CDW, you'll lead a team of Software Renewals Specialists responsible for delivering exceptional customer service and operational excellence across software licensing renewals. You'll manage day-to-day performance, coach and develop your team, and ensure targets, KPIs, and SLAs are consistently met. This … renewals processes, vendor systems, and commercial operations. You'll collaborate closely with Sales, Pre-Sales, and Vendor partners to identify opportunities for growth, improve processes, and maintain high-quality service delivery. What You Will Do Lead, motivate, and coach the Software Renewals team to achieve performance goals and maintain high customer satisfaction. Act as the main point of escalation More ❯

Are you passionate about solving technical challenges and delivering outstanding customer service? A growing tech-focused organisation is seeking a skilled Service Desk Analyst to join their dynamic support team. Key Responsibilities: Act as the first point of contact for IT-related issues and service requests. Resolve a wide range of technical problems across hardware, software, and … Deliver remote support and troubleshooting with a focus on first-contact resolution. Maintain accurate documentation and ticketing records. Collaborate with internal teams and third-party providers to ensure seamless service delivery. Mentor junior team members and contribute to process improvements. What We’re Looking For: Strong communication skills and a customer-first mindset. Solid understanding of Microsoft 365, operating … Be part of a supportive and forward-thinking team. Opportunity to grow your skills and take ownership of specialist areas. Make a real impact by helping users and improving service delivery. More ❯

multi-skilled Clinical Team consists of General Practitioners, Nurse Practitioners, Practice Nurses, and Health Care Assistants to carry out all the necessary duties to deliver a comprehensive General Practice service ensuring the highest standard of care to all our patients. We are part of the PCN for Mid Norfolk and through our network we have a range of ARRS … systems. Manage IT assets & register, including procuring new hardware, software, and other IT equipment from the ICB Digital team Maintain relationships with external IT support and system vendors, managing service requests and ensuring effective service delivery. Data and information governance Ensure strict compliance with data protection laws, such as GDPR, and all NHS information governance policies. Oversee the … business continuity and disaster recovery procedures. Clinical system management Manage the day-to-day operation of the practice's clinical system including administration, user support, and troubleshooting. Act as Service Desk Officer to assist with IT related issues to the practice IT database systems *SystmOne, AccuRx and Teamnet etc, such as password and smartcard related issues, loss of service. More ❯

Are you passionate about using data to drive insight, improvement, and public service impact? We're recruiting on behalf of the Northern Ireland Fire & Rescue Service (NIFRS) for a Data Processing & Analysis Officer within the Service Improvement Directorate . This is a fantastic opportunity to play a key role in supporting the organisation's digital transformation and … performance reporting, ensuring NIFRS continues to deliver an effective and efficient service to the public. You'll contribute to research, data analysis, and reporting projects that directly influence operational strategy, risk profiling, and performance management across Northern Ireland. The Role As part of the Data Processing & Analysis Team, you will: Deliver timely, accurate and professional data processing and analysis … internal stakeholders to understand data needs, provide analytical insights, and ensure customer satisfaction. Collate, cleanse, and analyse internal and external datasets-producing meaningful insights that inform performance, risk, and service delivery. Develop methodologies for digital and geospatial analysis, dashboards, and performance reports. Contribute to the development and maintenance of the NIFRS Data Warehouse and digital reporting systems. Ensure all More ❯

AWE is currently recruiting for a HR Analyst to provide efficient and effective support and maintenance of HR Services, processes, data and systems, working to agreed service levels, ensuring high quality consistent service delivery. Location: RG7 4PR , site is located between Reading and Basingstoke. Plans for this role to be moving to Green Park, Reading in January 2026. … Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. This role is More ❯

Engineer to bolster a small, hardworking IT support team in a large well known retail business. This is a brand-new role , created to strengthen the department and improve service delivery. If you're passionate about IT, customer service, and problem-solving, this could be the perfect opportunity for you! Why Join? Fast Progression – Hands-on training, real … with Windows, iPhones, Active Directory, MDM, Azure AD, Exchange, and hybrid domains Be the Face of IT – First point of contact for users, troubleshooting issues, and delivering excellent customer service What You'll Be Doing: ✅ Providing first-line technical support to internal users across the business ✅ Diagnosing & troubleshooting IT issues via phone, email, and ticketing system (handling … the infrastructure team on projects and learning as you go What We’re Looking For: IT Support Experience – Ideally 1st Line, but 2nd Line knowledge is a bonus Customer Service Focus – If you’re great with people, we’ll help you with the tech! Tech Enthusiast – Logical problem solver, loves troubleshooting, and enjoys learning Knowledge of Active Directory, Azure More ❯

in driving strategic and operational excellence across the Client Division. This 12 month, fixed-term role is designed to support ongoing improvements in platform management, data integrity, and client service processes. The Client Services Team ensure a high level of client retention and deliver best-in-class client service to over 120 international clients investing primarily in PATRIZIA … controller for all formal client communications and deliveries. The Analyst will be a key collaborator, working cross-functionally across teams, global colleagues, and internal stakeholders to ensure the consistent delivery of high-quality outputs, with a particular focus on the myPATRIZIA platform and Salesforce data quality. Over time, the role offers opportunities to take ownership of key areas and … contribute to the evolution of client service standards and tools. This role is ideal for a curious, driven, and detail-oriented professional who thrives in a collaborative environment and is motivated by continuous improvement, digital innovation, and long-term impact. Your Responsibilities: myPATRIZIA Platform Management Lead and maintain the Client Services workstream for the myPATRIZIA platform, including documentation uploads More ❯

of Servicedesk and 1st line ICT support service. Manage the provision of IT procurement, billing and monitoring services across the Trust. Ensure the Trust meets the obligations of its Service Level Agreements for the provision of IT services with 3rd Party and other NHS organisations. Ensure effective and efficient customer service. Participate in Trust wide IT on-call and … Manage ICT Servicedesk services to support IT services Trustwide. Ensure effective coordination between IT teams and other Trust teams. Manage the provision of an IT procurement, billing and monitoring service including ordering and invoicing. Day to day management of Trusts IT incidents and requests to ITIL standards. Assist in the development and maintenance of documentation and procedures. Ensure effective … procedures for Infrastructure support staff. Ensure effective documentation of ICT procedures and policies. Manage an inventory of ICT hardware and software. Ensure the Trust is able to meet its Service Level Agreements with 3rd party and other NHS organisations. Assist in the implementation of audit requirements. Manage the provision of IT user accounts. Monitor and report on performance and More ❯

of extension) Industry: Oil and Energy, Energy Trading Working Hours: 8 per day/40 per week What you will do: Project Planning & Execution Define and manage the overall delivery plan for the Valuation & Risk Management project, including timelines, milestones, dependencies, and resource allocation. Ensure alignment between business requirements, functional specifications, and technical delivery. Delivery Oversight Coordinate cross … functional teams (business analysts, developers, architects, quants, data engineers, vendors, etc.) to deliver project outcomes on time and within scope. Monitor progress, resolve delivery risks/issues, and escalate where necessary to maintain momentum. Governance & Reporting Lead project governance routines, prepare status updates, and communicate progress, risks, and decisions to senior stakeholders and steering committees. Track project financials, vendor … you will have: Relevant technical qualifications Project Leadership: Proven track record as a Project Manager or Program Manager on large-scale transformation initiatives within trading, risk, or financial services. Delivery Expertise: Strong experience in project planning, execution, governance, and vendor management, ideally within data or technology-heavy environments. Domain Knowledge: Familiarity with energy trading and risk management (ETRM/ More ❯

of extension) Industry: Oil and Energy, Energy Trading Working Hours: 8 per day/40 per week What you will do: Project Planning & Execution Define and manage the overall delivery plan for the Valuation & Risk Management project, including timelines, milestones, dependencies, and resource allocation. Ensure alignment between business requirements, functional specifications, and technical delivery. Delivery Oversight Coordinate cross … functional teams (business analysts, developers, architects, quants, data engineers, vendors, etc.) to deliver project outcomes on time and within scope. Monitor progress, resolve delivery risks/issues, and escalate where necessary to maintain momentum. Governance & Reporting Lead project governance routines, prepare status updates, and communicate progress, risks, and decisions to senior stakeholders and steering committees. Track project financials, vendor … you will have: Relevant technical qualifications Project Leadership: Proven track record as a Project Manager or Program Manager on large-scale transformation initiatives within trading, risk, or financial services. Delivery Expertise: Strong experience in project planning, execution, governance, and vendor management, ideally within data or technology-heavy environments. Domain Knowledge: Familiarity with energy trading and risk management (ETRM/ More ❯

Employer of the Year 2022. Reporting directly to the Regional Partner and working closely with the Oxford leadership team, you will prioritise new business generation activities and support the delivery of a robust long-term strategy for the studio that will provide opportunities for growth in Oxford and the region. This will include identifying industry trends and opportunities for … and prospective clients. Our benefits package includes Agile, flexible and hybrid working, (a minimum of 3 days in office, up to 2 days WFH) Annual leave increasing with long service Life assurance Study sponsorship with paid study leave Employee assistance programme Season ticket loans Cycle to work scheme Virtual GP service Company day out Enhanced learning & development opportunities. … understanding of design project lifecycle and construction project procurement Lead and manage the seamless running of all architectural projects to the highest standard Experience in quality assurance, and client service delivery. Stakeholder Management Excellent presentation skills (Visual, written and spoken) Track record of building lasting relationships with clients and consultants with strong client satisfaction Skilled negotiator with ability to More ❯

Expenses, HealthRoster, TRAC recruitment system, and the Trust's learning and development platform, My Learning Zone. A key function of the post involves checking, validating and approving Manager Self-Service changes on ESR to ensure data accuracy and compliance. The Workforce Systems Officer will ensure the smooth and accurate transfer of data between TRAC and ESR throughout the recruitment … ensuring issues are escalated appropriately. Working independently within established procedures, the postholder is expected to demonstrate strong attention to detail, excellent problem-solving skills, and a proactive approach to service delivery. They will maintain a positive, professional manner at all times, contributing to a high-quality, reliable, and user-focused Workforce Systems service that supports both operational and … UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

future of credit and financial services in the UK. You’ll work closely with internal teams to coordinate data appends, ensure quality, and drive process improvements that enhance our service delivery. Alongside, you’ll study for the Level 5 Data Engineer Apprenticeship. Responsibilities: Manage batch appends through the end-to-end cycle, including file appraisal and feedback, processing, quality … control and delivery Collaborate with Client Management and Analytics teams to deliver customer value Work closely with teams in other geographical regions Prioritise effectively to meet client SLAs and business objectives Leverage engineering capabilities to champion transformative improvements to batch processes Use collaborative tools and agile techniques to manage technical process improvements Enhance skills in version control tools to … and efficient team collaboration Desirable skills & experience: Strong organisational skills Excellent communication skills—both written and verbal High attention to detail and ability to troubleshoot issues effectively Passion for service excellence and continuous improvement Ability to prioritise workload based on client contracts Basic Microsoft Excel, SQL, and PowerPoint Experience using R or Python Experience as a Data Analyst Experience More ❯

improvement of products and platforms. Troubleshoot and resolve product or technical issues, liaising with internal tech teams and vendors. Collaborate with lawyers, product managers, and innovation leads to improve service delivery. Gather feedback and performance data to enhance existing tools. Produce insights and recommendations to inform the firm’s innovation strategy. What we’re looking for: Experience in a … with AI tools, data platforms, or automation technologies. Technical curiosity and the ability to solve problems proactively. Excellent communication and stakeholder management skills. (Experience with product management tools, Agile delivery methods or Document Management systems would be a plus). If you’re a tech-savvy analyst with an interest in the future of law and you want to More ❯

improvement of products and platforms. Troubleshoot and resolve product or technical issues, liaising with internal tech teams and vendors. Collaborate with lawyers, product managers, and innovation leads to improve service delivery. Gather feedback and performance data to enhance existing tools. Produce insights and recommendations to inform the firm’s innovation strategy. What we’re looking for: Experience in a … with AI tools, data platforms, or automation technologies. Technical curiosity and the ability to solve problems proactively. Excellent communication and stakeholder management skills. (Experience with product management tools, Agile delivery methods or Document Management systems would be a plus). If you’re a tech-savvy analyst with an interest in the future of law and you want to More ❯

the technical expert everyone relies on. No firefighting. Just proper, interesting work. abtec is looking for a Level 3 Senior Engineer who'll be the technical backbone of our service delivery. Not the person fixing printer issues (we have great people for that). The person who solves the complex stuff, designs the solutions, and makes everyone else better. … Proper enterprise-level kit, not basic SMB stuff. The work: Final escalation for complex technical issues Solution architecture for infrastructure projects Technical pre-sales and design work Leading project delivery Mentoring junior engineers Making our technical standards even better Tech you'll be working with: Azure Architecture, VMware, NetApp and SAN storage, Microsoft 365/Azure stack, Sophos, JAMF … right technical depth. What we offer: Salary - £40k-£50k (depends on where you are experience-wise) Private medical (BUPA) - pre-existing conditions covered, family add-on available Death in service - 2 x salary Holidays - 21 days + bank holidays + birthday off + 1 day per year up to 25 All certifications paid - exams, training, study time in your More ❯

have a presence, including motor racing swimming, horse racing and pickleball, as well as opportunities in new sports. The Head of Operations is responsible for the sustainable and successful delivery of all services delivered within the Growth Sports department, ensuring that business processes are efficient, effective, and aligned with the overall strategic goals of the organisation. This role requires … term structure of the department. Ensure resources are effectively allocated across regions and services to deliver current commitments and enable future growth. Fully understand client contracts and SLAs, ensuring delivery is consistently world-class. Maintain a strong understanding of Hawk-Eye's technologies to ensure efficient global deployment. Continuously evaluate and refine operational models to balance efficiency, client satisfaction … Hawk-Eye's values and act as a role model for the wider organisation. Client Relationships Build and nurture strong relationships with clients across the sporting landscape, ensuring exceptional service delivery. Collaborate with the Commercial team to close contracts and deliver on commitments. Support key proposals and pitches with clear business cases and alignment to Hawk-Eye's brand More ❯

and identify issues proactively. • Investigate and resolve performance, networking, or application related incidents. • Support backup, disaster recovery, and business continuity processes. • Participate in an on-call rota to maintain service availability outside standard hours. Documentation, Collaboration, and Process Improvement • Document technical procedures, system changes, and customer configurations clearly and accurately. • Collaborate with European teams to ensure consistent service More ❯

fostering a culture of innovation and excellence. Evaluate and recommend networking technologies and vendors, including Cisco, Juniper, and Palo Alto. Maintain strong relationships with Telco providers and ensure optimal service delivery. What we are looking for: Signification experience working in the networking industry CCIE or CCDE or equivalent qualification level Proven expertise in SDWAN, Cloud WAN, and MPLS WAN … technologies Strong knowledge of network security principles and practices Hands-on experience with Cisco, Juniper, and Palo Alto technologies Background in telecommunications and service provider environments Demonstrated ability to lead and manage engineering teams Excellent stakeholder management and communication skills Strong leadership skills with experience leading and managing a team of technical experts Expert knowledge of network technologies, protocols More ❯

Identity and Access Management (IAM) portfolio. IAM enables secure, reliable, and convenient access to patient data for over one million health and social care professionals via the Care Identity Service, overseeing essential national authentication platforms. Our team supports products and services aimed at simplifying and securing authentication, identity verification, and access management for staff. As Senior Project Manager, you … ll be a vital member of our agile delivery team, leading the NHS National Single Sign-On programme and providing maternity cover. You'll drive project delivery, engage stakeholders, and oversee business adoption, ensuring strong support across the full delivery lifecycle. The evolving nature of our programmes means you'll have the flexibility to lead priority projects … needed, contributing to transformation and delivering value for money in planning, commissioning, and service. This role is designed to develop both technical expertise and subject matter knowledge for robust service delivery. Main duties of the job The Senior Project Manager you will: Identify, clarify, measure, track, and ensure ownership of all project benefits. Adapt readily and provide support for More ❯

services across the North NHS region by providing technical, applications, and IT support to laboratory systems. It is ideal for experienced field engineers with strong electro-mechanical and diagnostic service backgrounds who are committed to maintaining high equipment uptime and ensuring reliable patient testing operations. Key Responsibilities Provide frontline service and support for analytical laboratory systems across multiple … Deliver applications and software support to laboratory users. Conduct technical and operational training for laboratory staff as needed. Collaborate with internal teams and hospital personnel to maintain high-quality service standards. Required Qualifications and Skills Degree or HNC/HND in Electrical or Mechanical Engineering (or equivalent demonstrable experience). Strong background in electro-mechanical field service or … expertise in maintaining and supporting diagnostic or laboratory systems. You’ll thrive in hospital settings, demonstrate strong communication and technical acumen, and maintain composure under pressure while ensuring seamless service delivery. Not suitable for: Candidates without relevant field service or diagnostic experience, or those from unrelated sectors (e.g., HVAC, general manufacturing maintenance) lacking laboratory system exposure. More ❯

services across the North NHS region by providing technical, applications, and IT support to laboratory systems. It is ideal for experienced field engineers with strong electro-mechanical and diagnostic service backgrounds who are committed to maintaining high equipment uptime and ensuring reliable patient testing operations. Key Responsibilities Provide frontline service and support for analytical laboratory systems across multiple … Deliver applications and software support to laboratory users. Conduct technical and operational training for laboratory staff as needed. Collaborate with internal teams and hospital personnel to maintain high-quality service standards. Required Qualifications and Skills Degree or HNC/HND in Electrical or Mechanical Engineering (or equivalent demonstrable experience). Strong background in electro-mechanical field service or … expertise in maintaining and supporting diagnostic or laboratory systems. You’ll thrive in hospital settings, demonstrate strong communication and technical acumen, and maintain composure under pressure while ensuring seamless service delivery. Not suitable for: Candidates without relevant field service or diagnostic experience, or those from unrelated sectors (e.g., HVAC, general manufacturing maintenance) lacking laboratory system exposure. More ❯

Field Service Engineer Kent £42,000 basic salary Van, paid door to door travel, 33 days holiday, pension scheme, life assurance, phone, tablet and more Overview Are you a skilled and experienced Field Service Engineer with expertise in heavy plant or material handling equipment? We are seeking a multiskilled professional to join our team, working on forklifts, stackers … faults in hydraulic, mechanical, and electrical systems, including CANBUS systems and electrical wiring diagrams. Conduct routine inspections and preventative maintenance to ensure equipment reliability and safety. Provide exceptional customer service while working on-site at client locations. Maintain accurate service records and documentation. Adhere to health and safety regulations and company policies at all times. Collaborate with the … wider team to share knowledge and improve service delivery. Qualifications NVQ Level 3 or equivalent in Automotive, Plant, or Agriculture is required. Proven experience working with heavy plant or material handling equipment. Strong skills in hydraulic, mechanical, and electrical systems. Demonstrated ability in fault finding and diagnostics, including CANBUS systems and electrical wiring diagrams. Excellent problem-solving skills and More ❯

We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including … third-party providers, and regularly travel to various sites and offices, so flexibility is essential. Your responsibilities will include setting up and configuring new and replacement hardware, accurately logging service requests and incidents, and escalating complex technical issues. You’ll deliver IT induction training to new starters, coordinate equipment dispatch via couriers, and collaborate with technical teams to resolve … of undertaking training or learning activities to stay up to date with industry trends, best practices, and developments in your profession. You'll have proven experience with helpdesk or service desk systems, including logging, tracking, and managing service requests and have the ability to utilise these systems to prioritise and resolve issues efficiently, ensuring a high level of More ❯