951 to 975 of 1,038 Service Delivery Jobs in the UK

for provisioning, software packaging, and identity management. Collaborate with the IT Operations Manager and Technical Architect to improve cloud infrastructure and security posture. Manage incidents and changes using JIRA Service Management. Oversee and coordinate third-party activities to ensure smooth service delivery. Identify and remediate vulnerabilities, contributing to ongoing security and compliance efforts. Requirements: Strong background in Microsoft More ❯

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for Nash College. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with end users' technical requirements Keeping the service desk tickets up … to date Respond to IT incidents, problems and requests, resolving them in line with agreed levels of service and to the user’s satisfaction, recording all information as required by local IT processes Support users in using standard office systems and other software in use across Nash College and the Shaftesbury group Set up, maintain and remove user accounts … and create a livable life. The Shaftsbury Group believes that the people they support have the right to a full and flourishing life. They deserve the very best in service delivery. Driven by their core values, The Shaftsbury Group strives to be open, enabling, inclusive and courageous in all that they do. They publish their own news, analysis and More ❯

the performance of a customer-focused team within the technology and telecoms industry. This role is based in Reading and requires strong organisational and leadership skills to ensure exceptional service delivery. Client Details This is an exciting opportunity to join a medium-sized organisation within the technology and telecoms sector. The company is focused on delivering innovative solutions and … to-day operations of the contact centre to ensure smooth workflows. Lead, coach, and develop a team to achieve key performance indicators. Implement strategies to enhance customer satisfaction and service quality. Monitor and analyse performance metrics to identify areas for improvement. Collaborate with other departments to address customer needs effectively. Handle escalated customer issues and provide resolutions promptly. Maintain … trends and best practices. Ensure compliance with company policies and regulatory requirements. Profile A successful Contact Centre Manager should have: Proven leadership experience in a contact centre or customer service environment. Strong understanding of the technology and telecoms industry. Excellent communication and interpersonal skills. Ability to analyse data and make informed decisions to improve performance. Proficiency in using customer More ❯

growing software company developing innovative enterprise platforms used by major organisations in the UK and internationally. Their technology helps streamline complex operations, improve customer experiences, and support large-scale service delivery. This is a hands-on leadership role where you’ll combine people management with technical delivery, taking the lead on architecture, coding, and innovation while supporting the More ❯

and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯

Fabric, ensuring data integrity and effective change management. Ensure data quality and governance throughout the data lifecycle. Collaborate with senior managers to assess AI solutions that enhance performance and service delivery. Direct data projects from procurement to implementation, meeting integration and business needs. Maintain business models for solar PV and battery portfolios, focusing on revenue forecasting and performance analysis. … Produce carbon and energy performance reports for ESG reporting. Lead a small data team, ensuring effective delivery and development. We are looking for someone who has... Experience designing and leading data architecture development and implementation. Proven experience in advanced data analysis, interpreting complex data from multiple sources. Strong background in business modelling and performance reporting for investment or sustainability … vehicle for work purposes. Benefits In return, we are offering the successful candidate... Starting salary of £56,782 per annum 27 days holiday (rising to 32 over 5 years' service) + bank holidays You will be expected to work 37 hours per week from Monday to Friday. Hybrid working: After your induction, your typical schedule will consist of two More ❯

ensuring that all developments are delivered on time and within budget. Work closely with clinical and operational stakeholders across the Trust to identifyopportunities for AI and robotics to improve service delivery. Facilitate change management processes, ensuring that new technologies are effectivelyintegrated into existing workflows and that staff are supported through training anddevelopment. Engage with external partners, including other NHS … Prism, Automation Anywhere, UiPath, Knime, Alteryx or Power Automate.* Desirable Experience working within the NHS or a healthcare environment, with knowledge of healthcare-specific digital systems. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April More ❯

paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network … including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard desktop technologies More ❯

keep projects on track. Facilitate effective communication between technical teams, business units, and external partners. Ensure infrastructure solutions meet performance, security, and scalability requirements. Manage vendor relationships, contracts, and service delivery. Conduct post-project reviews and implement lessons learned. Provide an overview of the status of the project, including key milestones achieved, any deviations from the original plan, and … critical thinking skills; knows how to ask the right questions. Ability to work independently and take initiative in a fast-paced environment. Experience working with third-party vendors and service providers. Solid waterfall project management skills Agile experience desirable Strong communication and stakeholder management abilities. Proficient with tools like MS Project, ADO or other Project Management tools More ❯

within the public sector and is committed to delivering robust services and solutions. As a medium-sized entity, they are focused on leveraging technology to enhance operational efficiency and service delivery. Job Description The Principal Enterprise Architect provides strategic architectural leadership across the organisation, defining and maintaining target and transition architectures that align with long-term business objectives. This … Promote collaboration, transparency, and alignment between business and technology functions. What's on Offer Competitive salary starting at £70,000-£95,000. Comprehensive benefits package included, including large civil service pension. Opportunity to contribute to impactful projects within the public sector. This is a 6 month FTC, where you will then join permanently after. More ❯

within the public sector and is committed to delivering robust services and solutions. As a medium-sized entity, they are focused on leveraging technology to enhance operational efficiency and service delivery. Description The Principal Enterprise Architect provides strategic architectural leadership across the organisation, defining and maintaining target and transition architectures that align with long-term business objectives. This role … value delivery. Promote collaboration, transparency, and alignment between business and technology functions. Job Offer Competitive salary starting at £70,000- £95,000. Comprehensive benefits package included, included large civil service pension Opportunity to contribute to impactful projects within the public sector. This is a 6 month FTC, where you will then join permanently after. More ❯

The team are office based, however hybrid working is available. As a Senior Infrastructure Engineer you will provide expert 3 rd line support, taking ownership of technical issues and service requests to deliver timely and effective resolutions. Youll maintain our virtual infrastructure, overseeing patching, backups, and system upgrades, while monitoring and managing endpoint and server protection using tools such … with a strong focus on security and Microsoft technologiesincluding SharePoint and OneDrive. Youll work alongside other IT colleagues, sharing knowledge and providing professional support to enhance team capability and service delivery. About you: To succeed as a Senior Infrastructure Engineer , you will have proven experience in a 3rd line support role. You should be confident working with virtualization technologies More ❯

supporting functions This role forms part of the IT Operations team within the wider Digital Service. The main purpose of this role is to deliver a high-quality, professional service in issuing, maintaining and upgrading the GHC IT Equipment Estate. This role involves working across all GHC sites to ensure timely delivery, setup, and support of IT devices. … of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64% This high-level overview shows we are in a healthy position … Work with consistent top-quartile performance in the annual staff survey and Pulse surveys. Job description Job responsibilities To ensure the provision of a high-quality Customer focused IT Service providing a point of contact to all staff of the trust staff in relation to all the services provided by the Service. Endpoint Device Management The IT Deployment Technician More ❯

About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … design, launch, and continuous optimisation. Develop and refine after-sales workflows for merchants, covering order cancellations, returns, refunds, and dispute resolution. Collaborate closely with merchant operations, policy, and customer service teams to ensure smooth, compliant, and high-quality service delivery. Gather feedback from merchants, partners, and customers to enhance system capabilities and strengthen Joybuy’s service competitiveness. … What You’ll Bring Bachelor’s degree (or higher) in Business, Supply Chain , or related field. Proven experience in merchant after-sales management, e-commerce product operations, or platform service design . Solid understanding of after-sales workflows and merchant service models (full-managed and semi-managed). Excellent English communication skills and ability to collaborate across diverse More ❯

About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … design, launch, and continuous optimisation. Develop and refine after-sales workflows for merchants, covering order cancellations, returns, refunds, and dispute resolution. Collaborate closely with merchant operations, policy, and customer service teams to ensure smooth, compliant, and high-quality service delivery. Gather feedback from merchants, partners, and customers to enhance system capabilities and strengthen Joybuy’s service competitiveness. … What You’ll Bring Bachelor’s degree (or higher) in Business, Supply Chain , or related field. Proven experience in merchant after-sales management, e-commerce product operations, or platform service design . Solid understanding of after-sales workflows and merchant service models (full-managed and semi-managed). Excellent English communication skills and ability to collaborate across diverse More ❯

The organisation is a leading Managed Service Provider (MSP), recognised among Europe's top providers for its comprehensive IT services, global client support, and high industry accreditations. It specialises in IT infrastructure, cybersecurity, support, and consultancy, delivering enterprise-level solutions to mid-market and growing businesses. Due to continued growth and development, the company is seeking a Junior Account … for client needs within the organisation, ensuring these are prioritised effectively. Revenue and Contract Management: Drive contract renewals, identify growth opportunities, and safeguard recurring revenue through strategic account management. Service Improvement: Facilitate feedback between clients and internal teams, contributing to process improvements that enhance service delivery. Product and Service Updates: Communicate new product and service offerings More ❯

motivated Fire & Security Engineer to join our team. You will be part of a dynamic environment where your technical expertise and proactive approach will be key in ensuring the delivery of outstanding service to our clients. Key Responsibilities - Fire & Security Engineer Attend calls for maintenance (both on-site and via telephone) as directed by team co-ordinators. Rectify … visit where possible, ensuring customer satisfaction. Carry out a rolling programme of preventative maintenance visits. Collect and record site configuration information accurately. Maintain car stock (spares) levels for efficient service delivery. Maintain accurate and timely records of all activities. Provide out-of-hours cover on a rotating basis. Commission small projects when required, ensuring technical and quality standards are More ❯

Collaborate with system owners and senior team members to deliver effective support. Help set up and configure new hardware and software, ensuring a seamless onboarding experience for users. Track service requests and incidents to support high standards of service delivery. Provide reporting to monitor operational performance and drive continuous improvement. Be part of a globally diverse Technology and More ❯

Collaborate with system owners and senior team members to deliver effective support. Help set up and configure new hardware and software, ensuring a seamless onboarding experience for users. Track service requests and incidents to support high standards of service delivery. Provide reporting to monitor operational performance and drive continuous improvement. Be part of a globally diverse Technology and More ❯

active eDV Clearance ? Do you want to work on mission-critical systems that directly support UK National Security ? Join a leading UK consultancy at the forefront of secure technology delivery for Government clients. You’ll be working alongside some of the brightest minds in the industry, ensuring the reliability, scalability and performance of complex, high-assurance systems that protect … Develop and support CI/CD pipelines and automation tools. Ensure system reliability, availability, and performance through proactive monitoring. Collaborate with developers, platform engineers, and security teams to optimise service delivery. Drive operational excellence through observability and robust incident management practices. Required Skills & Experience: Active eDV Clearance (essential). Strong background in Linux or Cloud-native environments. Hands-on More ❯

active eDV Clearance ? Do you want to work on mission-critical systems that directly support UK National Security ? Join a leading UK consultancy at the forefront of secure technology delivery for Government clients. You’ll be working alongside some of the brightest minds in the industry, ensuring the reliability, scalability and performance of complex, high-assurance systems that protect … Develop and support CI/CD pipelines and automation tools. Ensure system reliability, availability, and performance through proactive monitoring. Collaborate with developers, platform engineers, and security teams to optimise service delivery. Drive operational excellence through observability and robust incident management practices. Required Skills & Experience: Active eDV Clearance (essential). Strong background in Linux or Cloud-native environments. Hands-on More ❯

active eDV Clearance Do you want to work on mission-critical systems that directly support UK National Security Join a leading UK consultancy at the forefront of secure technology delivery for Government clients. You'll be working alongside some of the brightest minds in the industry, ensuring the reliability, scalability and performance of complex, high-assurance systems that protect … Develop and support CI/CD pipelines and automation tools. Ensure system reliability, availability, and performance through proactive monitoring. Collaborate with developers, platform engineers, and security teams to optimise service delivery. Drive operational excellence through observability and robust incident management practices. Required Skills & Experience: Active eDV Clearance (essential). Strong background in Linux or Cloud-native environments. Hands-on More ❯

to join an innovative, high-growth business that’s redefining how organisations deliver payroll and HR transformation projects. Role Overview As an Implementation Consultant, you will lead the successful delivery of payroll and HR system implementations for UK clients across a range of modern HCM platforms. You’ll collaborate closely with clients to gather requirements, configure systems, support User … for super-users and HR/payroll teams. Maintain clear, proactive communication with stakeholders throughout each project. Stay current with HCM best practices and product developments to continuously enhance service delivery. Skills & Experience Required Proven experience implementing Payroll &/or HR (e.g. Workday, SAP, Oracle, ADP, UKG, Dayforce, or similar). Strong ability to lead workshops, configure systems, and More ❯

to join an innovative, high-growth business that’s redefining how organisations deliver payroll and HR transformation projects. Role Overview As an Implementation Consultant, you will lead the successful delivery of payroll and HR system implementations for UK clients across a range of modern HCM platforms. You’ll collaborate closely with clients to gather requirements, configure systems, support User … for super-users and HR/payroll teams. Maintain clear, proactive communication with stakeholders throughout each project. Stay current with HCM best practices and product developments to continuously enhance service delivery. Skills & Experience Required Proven experience implementing Payroll &/or HR (e.g. Workday, SAP, Oracle, ADP, UKG, Dayforce, or similar). Strong ability to lead workshops, configure systems, and More ❯

to join an innovative, high-growth business that’s redefining how organisations deliver payroll and HR transformation projects. Role Overview As an Implementation Consultant, you will lead the successful delivery of payroll and HR system implementations for UK clients across a range of modern HCM platforms. You’ll collaborate closely with clients to gather requirements, configure systems, support User … for super-users and HR/payroll teams. Maintain clear, proactive communication with stakeholders throughout each project. Stay current with HCM best practices and product developments to continuously enhance service delivery. Skills & Experience Required Proven experience implementing Payroll &/or HR (e.g. Workday, SAP, Oracle, ADP, UKG, Dayforce, or similar). Strong ability to lead workshops, configure systems, and More ❯