City, Birmingham, United Kingdom Hybrid / WFH Options
National Skills Agency
sales processes. Maintain accurate and complete sales pipeline data. Deliver regular performance reports and dashboards. Analyse conversion rates, sales cycles, and trends to provide insights. Own and manage the CRM system, ensuring correct usage and data integrity. Provide insights and collaborate with sales, account management, and marketing. Train teams on CRM best practices. Implement improvements, automations, and integrations. Support rollout … on company-wide initiatives. Personal Specification Experience in sales operations, business operations, or a commercial analyst role Proven experience designing and implementing data integration and automation projects Proficiency with CRM systems (Dynamics) Strong working knowledge of Power BI, Excel, and/or automation tools like Power Automate Strong proficiency in Python, SQL, DAX, and Power Query (M language) Strong analytical More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
National Skills Agency
sales processes. Maintain accurate and complete sales pipeline data. Deliver regular performance reports and dashboards. Analyse conversion rates, sales cycles, and trends to provide insights. Own and manage the CRM system, ensuring correct usage and data integrity. Provide insights and collaborate with sales, account management, and marketing. Train teams on CRM best practices. Implement improvements, automations, and integrations. Support rollout … on company-wide initiatives. Personal Specification Experience in sales operations, business operations, or a commercial analyst role Proven experience designing and implementing data integration and automation projects Proficiency with CRM systems (Dynamics) Strong working knowledge of Power BI, Excel, and/or automation tools like Power Automate Strong proficiency in Python, SQL, DAX, and Power Query (M language) Strong analytical More ❯
following skills and value to the team in Solihull: 5 years of experience in product management, with a track record of successfully shipping B2B SaaS products. Experience working with CRM platforms, customer engagement tools, or workflow automation solutions. Strong understanding of product roadmap development, prioritization frameworks (RICE, MoSCoW), and agile methodologies. Ability to balance long-term strategy with near-term … collaboration skills, with the ability to influence without authority. Strong communication and stakeholder management skills, capable of engaging both technical and non-technical audiences. Preferred Qualifications: Experience working with CRM platforms. Background in data analytics, AI-driven automation, or workflow orchestration. Bachelor’s degree in Business, Computer Science, Data Science, or a related field Focused on diversity and a work More ❯
following skills and value to the team in Solihull: 5 years of experience in product management, with a track record of successfully shipping B2B SaaS products. Experience working with CRM platforms, customer engagement tools, or workflow automation solutions. Strong understanding of product roadmap development, prioritization frameworks (RICE, MoSCoW), and agile methodologies. Ability to balance long-term strategy with near-term … collaboration skills, with the ability to influence without authority. Strong communication and stakeholder management skills, capable of engaging both technical and non-technical audiences. Preferred Qualifications: Experience working with CRM platforms. Background in data analytics, AI-driven automation, or workflow orchestration. Bachelor’s degree in Business, Computer Science, Data Science, or a related field Focused on diversity and a work More ❯
comfortable handling sensitive information with discretion. You bring a growth mindset, always seeking to improve workflows and processes for greater efficiency and customer satisfaction. You’re adept at using CRM systems and Microsoft Office tools, and you’re eager to learn new platforms like Salesforce, Snowflake, and PowerBI. Whether you’re supporting global customers or participating in cross-functional projects … customers alike, while your ability to multi-task ensures you consistently meet deadlines and exceed expectations. What You’ll Be Doing: Processing software license and stock orders through multiple CRM systems, ensuring accuracy and compliance with company policies. Generating and delivering timely, precise license keys and entitlement information to sales channels and customers. Supporting customers as they enroll in the … ANSYS, Inc. Customer Portal, providing guidance and troubleshooting assistance. Maintaining high standards for data integrity through diligent CRM checks and robust documentation practices. Acting as a liaison between sales, legal, and accounting departments to ensure seamless procedural and policy adherence. Providing quality customer service and support, resolving issues efficiently and professionally. Assisting sales personnel with proper order submission and documentation More ❯
handsworth, yorkshire and the humber, united kingdom
Ansys
comfortable handling sensitive information with discretion. You bring a growth mindset, always seeking to improve workflows and processes for greater efficiency and customer satisfaction. You’re adept at using CRM systems and Microsoft Office tools, and you’re eager to learn new platforms like Salesforce, Snowflake, and PowerBI. Whether you’re supporting global customers or participating in cross-functional projects … customers alike, while your ability to multi-task ensures you consistently meet deadlines and exceed expectations. What You’ll Be Doing: Processing software license and stock orders through multiple CRM systems, ensuring accuracy and compliance with company policies. Generating and delivering timely, precise license keys and entitlement information to sales channels and customers. Supporting customers as they enroll in the … ANSYS, Inc. Customer Portal, providing guidance and troubleshooting assistance. Maintaining high standards for data integrity through diligent CRM checks and robust documentation practices. Acting as a liaison between sales, legal, and accounting departments to ensure seamless procedural and policy adherence. Providing quality customer service and support, resolving issues efficiently and professionally. Assisting sales personnel with proper order submission and documentation More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Analyst to join them and get hands on with a variety of interesting projects over the coming years. This will include the further roll out of their ERP/CRM solution (Microsoft Dynamics), as well as new warehousing/ecommerce functionality and much more. The role offers the chance to be a part of an expansive business embarking on a …/experience Proven experience in IT business analysis (preferably 2-3 years) End to end project lifecycle skills analysis, requirement gathering, process mapping, documentation, testing, training, support ERP/CRM system experience (preferably Microsoft Dynamics 365) Industry/process experience in ecommerce/warehousing/supply chain (preferable, not essential) Excellent communication/analytical skills Whats on offer? The opportunity More ❯
stratford-upon-avon, midlands, united kingdom Hybrid / WFH Options
NFU Mutual
Senior Systems Architect for Microsoft Dynamics 365 CRM Lead as the subject matter expert for Microsoft Dynamics 365 CRM and Power Platform, shaping NFU Mutual's customer data and digital capabilities. Influence strategy and governance, contributing to technical roadmaps, architecture standards, and presenting to senior IT leadership and occasionally the Executive Committee. Hybrid 80% homeworking available and 20% in Stratford … upon-Avon About the role We're looking for a Senior Systems Architect to join our Architecture team, with a focus on Microsoft Dynamics 365 CRM, Power Platform, and customer data management. As a Senior Systems Architect, you'll play a pivotal role in shaping the future of NFU Mutual's customer platforms. You'll be the subject matter expert … for our Microsoft Dynamics 365 CRM and Power Platform environment, ensuring it continues to evolve in line with business needs. You'll work closely with business stakeholders, IT leaders and project teams to design solutions that are robust, scalable and aligned to our technical strategy. You'll also provide thought leadership, creating and maintaining architecture patterns and standards, and contributing More ❯
location and be able to travel to alternative locations. Managing a small team, the Systems Manager oversee the management, optimisation, and integration of Customer systems, from CustomerRelationshipManagement (CRM), dispatch, invoicing, and order management systems. The role ensures these critical systems operate efficiently, are secure, and support the company’s operational needs. The role will have a strong voice … mitigating key risks. Qualifications/Experience/Skills Education/Certifications: Qualified in Computer Science, Information Technology, Business Administration, or a related field. Experience: Proven strong background in customer service, CRM, and operations systems. Proven experience in managing large and complex customer systems such as Salesforce, Microsoft CE, with a least 3 years in a leadership position. Previous experience of More ❯
Madeley, Telford, Shropshire, England, United Kingdom
Anderson Scott Solutions Ltd
CRM Administration Support £30,000 - £36,000 Telford – Hybrid 3 Month FTC As CRM Administration Support, you’ll play a pivotal role in empowering the sales organisation — ensuring seamless processes, improving efficiencies, and supporting the operational cadence of the business. You’ll work closely with sales teams, leadership, and the Revenue Operations function to deliver impactful data insights, optimise CRM … usage, and contribute to meaningful change initiatives. CRM Administration Support Key Responsibilities Support the Revenue Operations Business Partner in driving operational efficiency, best practice adoption, and project execution. Collaborate directly with sellers and sales leaders to streamline processes and improve productivity. Conduct side-by-side observations with sales teams to identify gaps and opportunities for efficiency. Provide analytical and operational … projects with strong communication, organisation, and follow-through. Take ownership of sales commission administration — ensuring accurate calculation and validation with support from the GTM Analytics and Revenue Operations teams. CRM Administration Support Key Skills and Experience 3+ years of experience with Salesforce CRM (Administrator Certification highly desirable). Minimum of 3 years working in or directly supporting a fast-paced More ❯
Senior CRM Analyst - Watford Junction (Hybrid, 3 days in office)Up to £60,000 + 10% bonusPermanent We're hiring a Senior CRM Analyst to join a growing Decisioning & Analytics team within a leading entertainment brand undergoing a major digital transformation. With one of the largest marketing spends in the UK, this is a chance to shape CRM strategy, work … performance- Partner with operations teams to deliver end-to-end campaigns- Contribute to automation and personalisation strategies- Support new product launches and high-profile campaign streams- Be part of CRM transformation projects, including new platforms and advanced analytics Tech & Tools: - SQL (core skill, essential)- Salesforce Marketing Cloud (SFMC) - or similar CRM platforms- Power BI for reporting and dashboards What's … In It For You: - Exposure to one of the UK's biggest consumer brands- Join during an exciting period of CRM innovation- Work across multiple channels and campaign types- Be part of a collaborative, growing analytics function (6-person team)- Competitive salary + 10% bonus Who We're Looking For: - 3-5+ years in CRM, marketing analytics, or decisioning More ❯
Job Title: Head of CRM Location: London – 3 days every other week (hybrid) Package: £75,000–£85,000 base + 20% bonus Overview: We’re working with a leading UK-based digital financial services company that’s on an exciting journey toward profitability and scale. They’re looking for a Head of CRM to take full ownership of their customer … lifetime value across all lifecycle touchpoints. The Team: You’ll report directly to the Chief Customer Officer, leading a small but highly capable team consisting of: - A technically skilled CRM Executive (future manager potential) - A Front-End Developer focused on email templates and landing pages You’ll collaborate cross-functionally with senior stakeholders across Data, Analytics, Engineering, and Marketing, ensuring … CRM initiatives are insight-led and technically sound. Responsibilities: - Own and manage the CRM platform (Braze), acting as both strategist and technical lead - Design and deliver automated lifecycle and marketing campaigns - Partner with Data and Analytics teams to create actionable insights and customer segmentation strategies - Drive continuous improvement in customer engagement, retention, and conversion - Manage, mentor, and develop the CRMMore ❯
Job Title: Head of CRM Location: London – 3 days every other week (hybrid) Package: £75,000–£85,000 base + 20% bonus Overview: We’re working with a leading UK-based digital financial services company that’s on an exciting journey toward profitability and scale. They’re looking for a Head of CRM to take full ownership of their customer … lifetime value across all lifecycle touchpoints. The Team: You’ll report directly to the Chief Customer Officer, leading a small but highly capable team consisting of: - A technically skilled CRM Executive (future manager potential) - A Front-End Developer focused on email templates and landing pages You’ll collaborate cross-functionally with senior stakeholders across Data, Analytics, Engineering, and Marketing, ensuring … CRM initiatives are insight-led and technically sound. Responsibilities: - Own and manage the CRM platform (Braze), acting as both strategist and technical lead - Design and deliver automated lifecycle and marketing campaigns - Partner with Data and Analytics teams to create actionable insights and customer segmentation strategies - Drive continuous improvement in customer engagement, retention, and conversion - Manage, mentor, and develop the CRMMore ❯
london (city of london), south east england, united kingdom
WeDo
Job Title: Head of CRM Location: London – 3 days every other week (hybrid) Package: £75,000–£85,000 base + 20% bonus Overview: We’re working with a leading UK-based digital financial services company that’s on an exciting journey toward profitability and scale. They’re looking for a Head of CRM to take full ownership of their customer … lifetime value across all lifecycle touchpoints. The Team: You’ll report directly to the Chief Customer Officer, leading a small but highly capable team consisting of: - A technically skilled CRM Executive (future manager potential) - A Front-End Developer focused on email templates and landing pages You’ll collaborate cross-functionally with senior stakeholders across Data, Analytics, Engineering, and Marketing, ensuring … CRM initiatives are insight-led and technically sound. Responsibilities: - Own and manage the CRM platform (Braze), acting as both strategist and technical lead - Design and deliver automated lifecycle and marketing campaigns - Partner with Data and Analytics teams to create actionable insights and customer segmentation strategies - Drive continuous improvement in customer engagement, retention, and conversion - Manage, mentor, and develop the CRMMore ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Hireful
Want to become a go-to CRM configuration specialist , while working remotely with equity upside? Great opportunity to join rapidly growing consultancy delivering to the Wealth Management/IFA space. A company that believes in developing its people and focuses on delivery rather than presenteeism. Role CRM Configuration Specialist aka CRM Consultant, CRM Analyst, Implementation Consultant Location Remote UK, Flex … configure and optimise platforms such as Curo Xplan, Intelligent Office or Plannr helping financial services firms streamline operations and deliver impact. What you'll need: Hands-on experience configuring CRM systems - Ideally in Wealth Management Strong analytical skills to translate business needs into solutions Confident communicator with client-facing experience Any experience of knowledge of Python, SQL or APIs for … is a bonus and something you will be able to learn in the role. What's on offer: Remote-first culture, equity options, competitive package, plus exposure to major CRM vendors and transformation projects. Interested? Please send your cv for a swift response More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
professional services firm seeking a Dynamics Solutions Architect to help clients transform their business capabilities using Microsoft Dynamics 365. This role offers the opportunity to work on high-profile CRM and enterprise transformation projects across diverse industries, delivering measurable impact and shaping the future of clients' technology strategies. Key Responsibilities: Lead discovery workshops to understand client goals, challenges, and requirements … across CRM, data, integration, and compliance domains. Design technical solutions and advise on enterprise CRM roadmaps to maximise business value. Oversee and guide the delivery of Dynamics 365 solutions, ensuring high quality and alignment with client needs. Contribute to thought leadership, proposals, and innovation initiatives in the Dynamics space. Collaborate with diverse teams, fostering an inclusive culture where contributions are … recognised and valued. Required Experience and Skills: Strong expertise in Microsoft Dynamics 365 CE/CRM, with experience delivering solutions in a business context. Knowledge of the wider Microsoft ecosystem including Azure, Power Platform, M365, and Active Directory. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Marketing, Sales, Customer Service Functional Consultant Associate). Experience leading workshops, defining More ❯
customer success strategy.You will bring proven experience managing multiple complex accounts, excellent communication and relationship-building skills, and strong knowledge of the insurance or delegated authority market. Experience using CRM systems (preferably HubSpot) and a customer-first mindset are essential.This is a fantastic opportunity to join a dynamic team and make a tangible impact on client satisfaction and business growth. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
VPss
have excellent communication skills including active listening, verbal and written. Must be outgoing, energetic, self-motivated and passionate Must have an excellent telephone manner Computer literate with experience of CRM, EXCEL, Word and PowerPoint Ability to liaise with clients from numerous different sectors Exceptional organisation and time management skills For more information on this opportunity please apply with your up More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Hireful
A rare chance to take a remote-first, equity-backed role where you'll lead CRM and digital transformation projects in financial services. Join a rapidly growing start up consultancy delivering systems into the Wealth Management/IFA space. Role - Snr Consultant - Project Manager aka - Senior Project Manger, PM, Program Manager Location - Remote, UK - Flex Start/Finish times Salary More ❯
london, south east england, united kingdom Hybrid / WFH Options
Addition+
can be created. Confident working across tech platforms, with a track record of turning data into actionable insights. Experience engaging HR, Talent Acquisition or L&D stakeholders is essential. CRM experience (HubSpot preferred). Curious, consultative, collaborative and driven personality. What’s in It for You: Work for a recognised leader in the assessment space with innovative, AI-driven tools. More ❯
london (new malden), south east england, united kingdom Hybrid / WFH Options
Addition+
can be created. Confident working across tech platforms, with a track record of turning data into actionable insights. Experience engaging HR, Talent Acquisition or L&D stakeholders is essential. CRM experience (HubSpot preferred). Curious, consultative, collaborative and driven personality. What’s in It for You: Work for a recognised leader in the assessment space with innovative, AI-driven tools. More ❯
client relationships: a global Quick Service Restaurant (QSR) brand. Sitting at the heart of our partnership as their Digital Customer Agency, you’ll drive transformation and innovation across loyalty, CRM, and digital engagement. You’ll act as a trusted senior advisor, building deep relationships with senior stakeholders and inspiring a multidisciplinary team to deliver work that moves people and drives More ❯
creation. - Strong communicator : you are a relationship builder, with great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs. - Domain knowledge : exposure to CRM, EX, CX, or ITSM solutions is a plus. Additional Information These are some benefits you can expect from us in return Private Medical Insurance Gym allowance of £30/month More ❯
creation. - Strong communicator : you are a relationship builder, with great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs. - Domain knowledge : exposure to CRM, EX, CX, or ITSM solutions is a plus. Additional Information These are some benefits you can expect from us in return Private Medical Insurance Gym allowance of £30/month More ❯
london (city of london), south east england, united kingdom
Freshworks
creation. - Strong communicator : you are a relationship builder, with great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs. - Domain knowledge : exposure to CRM, EX, CX, or ITSM solutions is a plus. Additional Information These are some benefits you can expect from us in return Private Medical Insurance Gym allowance of £30/month More ❯