1,326 to 1,350 of 1,467 CRM Jobs in the UK excluding London

hands-on position with ownership across the full customer journey. You will manage omnichannel communications, including email, SMS/WhatsApp, push notifications, and digital marketing, while using a sophisticated CRM system to deliver highly targeted and personalised campaigns. Key responsibilities include: Developing and executing CRM strategies to improve customer conversion, loyalty, and revenue Implementing strategies to attract, capture, and convert … new visitor data Overseeing CRM system management, ensuring data accuracy and user access control Analysing customer data to identify trends, segmentation opportunities, and personalisation strategies Producing reports to track KPIs and highlight improvement areas Ensuring compliance with data regulations, including GDPR Collaborating with agencies, designers, and data teams to optimise communications Supporting the implementation of Bloomreach CRM with agency partners … and overall value Identifying opportunities for enhanced segmentation and automation Requirements The ideal candidate will be highly data-driven, proactive, and strategic, with 3-5 years of hands-on CRM experience in a platform such as Bloomreach (or similar enterprise-level system). Familiarity with Canva or Figma for light-touch email design is desirable, alongside proficiency in data analysis More ❯

hands-on position with ownership across the full customer journey. You will manage omnichannel communications, including email, SMS/WhatsApp, push notifications, and digital marketing, while using a sophisticated CRM system to deliver highly targeted and personalised campaigns. Key responsibilities include: Developing and executing CRM strategies to improve customer conversion, loyalty, and revenue Implementing strategies to attract, capture, and convert … new visitor data Overseeing CRM system management, ensuring data accuracy and user access control Analysing customer data to identify trends, segmentation opportunities, and personalisation strategies Producing reports to track KPIs and highlight improvement areas Ensuring compliance with data regulations, including GDPR Collaborating with agencies, designers, and data teams to optimise communications Supporting the implementation of Bloomreach CRM with agency partners … and overall value Identifying opportunities for enhanced segmentation and automation Requirements The ideal candidate will be highly data-driven, proactive, and strategic, with 3-5 years of hands-on CRM experience in a platform such as Bloomreach (or similar enterprise-level system). Familiarity with Canva or Figma for light-touch email design is desirable, alongside proficiency in data analysis More ❯

Salesforce Delivery Manager CRM Transformation Programme - Salesforce implementation 2 days a week in Southampton Umbrella contract, 6 months with extensions Are you an experienced Delivery Manager with a proven track record in end-to-end Salesforce implementations? We're looking for a skilled and dynamic professional to lead a critical CRM workstream as part of a major Enterprise data transformation … programme. As the Salesforce Delivery Manager, you will be responsible for overseeing the successful execution and timely delivery of a large-scale CRM transformation, with a specific focus on Salesforce migration (Sales, Service, Loyalty, and Data Cloud). This role will see you working closely with both technical and business stakeholders to align delivery objectives with wider organisational goals. You … effective communication throughout the lifecycle of the project, all while ensuring high-quality deliverables that meet specified requirements and expectations. Key Responsibilities: Own and manage the delivery of Salesforce CRM workstreams (Sales, Service, Loyalty, Data Cloud) Coordinate project plans, timelines, resources, and budgets using both Agile and Waterfall methodologies Collaborate with technical teams, business analysts, and executive stakeholders to ensure More ❯

and satisfaction • Confident communicator with strong presentation skills for leading meetings at all levels • Comfortable with technical software solutions and able to explain complex concepts clearly • Proficient in using CRM systems (Salesforce advantageous) • Ability to manage multiple accounts or projects simultaneously in a fast-paced environment • SaaS/technology sector experience highly desirable; background in EdTech or Higher Education is … to help shape the product development roadmap • Collaborate with internal teams (support, product, sales, professional services) to enhance customer outcomes • Log all interactions and maintain accurate records in the CRM system What the role offers: • The chance to join a people-focused tech company with a fantastic culture • Excellent training and ongoing professional development opportunities • Performance-related bonus scheme … . Keywords – Customer Success Manager/Client Services Manager/Account Manager/Customer Experience Manager/SaaS Customer Success/Customer Engagement Manager/Customer Retention Specialist/CRM Manager/Key Account Manager/Customer Relationship Manager/SaaS/Salesforce/CRM/NPS/CSAT/Technical Account Manager/EdTech/Higher Education/Business More ❯

We're looking for a proactive and technically capable CRM Support Manager to join my Milton Keynes based client on a 6-month fixed-term contract. With flexible hybrid working of two office days a week, this role puts you at the centre of supporting and optimising business-critical systems. If you're experienced in leading application support, comfortable managing … a small team (of 2) and have solid expertise in Microsoft Dynamics 365 CRM, this is a fantastic opportunity to make an immediate impact. Key Responsibilities: Support and guide colleagues in using Dynamics 365. Oversee ServiceNow tickets and ensure issues are resolved promptly. Ensure business systems are used effectively and efficiently. Manage change requests and work closely with the IT More ❯

action responses positive and negative. Manage Trustpilot and google responses and manage accordingly · Establish communication mediums lines between customers and the company to ensure a smooth customer experience · Utilise CRM tools to monitor customer experience · Proactive management with accounts and ensure reactive management is in line with expectations · Build relationships at multiple levels within the organisation · Be an internal advocate … with SLA · Maintain strong relationships within the customer · Own all cases and responses, use other teams to input as required · Ensure all customer contact details are updated in the CRM · Onboard new pillars to the customer ensure billing accuracy and Customer success involvement · Daily case reviews working with Customer Experience Executive · Create small orders · Escalation point for customer and customer More ❯

About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. More ❯

Job Title: Trainee Customer Support Specialist Location: Leicester (LE12) About Us: Our client is a leading recruitment CRM software business dedicated to providing a top class service to their clients/users. They are passionate about delivering an exceptional service, training and solutions to their clients. We are currently seeking a dynamic, friendly, energetic, well spoken, computer literate, problem solving … support team. Job Description: As a Customer Support Representative, you will be the first point of contact for their clients, providing them with outstanding support and guidance through the CRM software. Your role will involve addressing customer enquiries, resolving issues, offering training whilst keeping a calm, helpful and supportive approach to ensure a positive customer experience. Key Responsibilities: Respond promptly More ❯

tech and customer service, this is your next move. What You’ll Do: Provide first-line technical support for hardware, software & firmware issues Log and manage support cases via CRM Liaise with engineering teams to resolve complex queries Support offshore engineers and customer site visits Assist with demos, training, and product documentation Maintain accurate product and customer data Occasionally travel … or Electronic Engineering (or equivalent) Experience in technical support, fault diagnosis & customer service Familiarity with test equipment (oscilloscopes, multimeters, etc.) Strong communication, prioritisation & problem-solving skills IT literacy and CRM system experience A proactive, detail-focused, and team-oriented mindset What’s in It for You: Discretionary performance-related bonus 25 days annual leave + bank holidays, with option to More ❯

sales team by preparing and sending customer quotes. Supplier coordination: Helping complete supplier forms and responding to supplier queries. Compliance assistance: Supporting the completion of compliance and accreditation documentation. CRM management: Updating and maintaining customer records and interactions in the CRM system. Reporting: Using Microsoft Excel to create and update reports for internal use. General administration: Providing additional administrative support More ❯

and LinkedIn. Qualifying inbound enquiries - responding promptly to online enquiries and qualifying them for the sales team. Appointment setting - booking high-quality demos and meetings for the sales team CRM management - maintaining accurate records of leads, conversations, and activity in the CRM system. Collaboration - working closely with marketing to solve common objections and tailoring messaging. Market intelligence - staying informed about More ❯

helping maintain the quality and flow of data, and providing crucial support to our wider engineering and fundraising teams. You'll be working in a busy charity environment, managing CRM data, preparing datasets, supporting imports, and liaising with internal stakeholders. This is a great opportunity for someone with CRM or database experience who thrives in a varied and people-facing … looking for someone who's confident, detail-oriented, and able to say "no" when needed - especially when managing input from multiple teams across the organisation. Key skills: Experience with CRM or database systems (Care, Beacon, Dynamics, or Salesforce) Strong attention to detail and data accuracy Confident communicator, able to manage stakeholder expectations Experience with data cleaning, entry, or migration Day More ❯

generate invoices Generate proposals and quotations Process card payments Office & Operations Management Match customer accounts to supplier charges and assist in reconciling discrepancies Produce client reports using information from CRM system Coordinate with vendors for office maintenance and equipment servicing Answer and direct phone calls, generate jobs via CRM system, maintain polite and professional communication via phone and email Communication More ❯

sales, marketing, and finance. Key Responsibilities: Streamline workflows for efficiency and transparency. Capture and maintain accurate records of all sales transactions, customer information and other relevant data in the CRM System. All quotes and orders to ensure accuracy and create anomaly reports. Check and capture missing data for customer credit checks at the outset. Ensure all data captured in the … estimator is accurately converted to opportunities in the CRM to maximize the pipeline. Generate sales reports and analysis as needed to support the sales and management teams in decision making. The right Sales Operations Co-Ordinator will bring: Detail oriented with outstanding organisational and multitasking skills Proven experience in sales operations, preferably in software as a solution or telephony solutions. … Strong understanding of Salesforce and HubSpot, including CRM data security and workflow integration. Ability to implement structured frameworks for transparency and efficiency. What's in it for you? £28,000 - £31,000 base salary Enhanced pension scheme Private medical cover 22 days holiday (rising to 25 with service) Cycle to work scheme Friendly and supportive team culture Regular social events More ❯

sales, marketing, and finance. Key Responsibilities: Streamline workflows for efficiency and transparency. Capture and maintain accurate records of all sales transactions, customer information and other relevant data in the CRM System. All quotes and orders to ensure accuracy and create anomaly reports. Check and capture missing data for customer credit checks at the outset. Ensure all data captured in the … estimator is accurately converted to opportunities in the CRM to maximize the pipeline. Generate sales reports and analysis as needed to support the sales and management teams in decision making. The right Sales Operations Co-Ordinator will bring: Detail oriented with outstanding organisational and multitasking skills Proven experience in sales operations, preferably in software as a solution or telephony solutions. … Strong understanding of Salesforce and HubSpot, including CRM data security and workflow integration. Ability to implement structured frameworks for transparency and efficiency. What's in it for you? £28,000 - £31,000 base salary Enhanced pension scheme Private medical cover 22 days holiday (rising to 25 with service) Cycle to work scheme Friendly and supportive team culture Regular social events More ❯

a trusted advisor by aligning TechSkills' offerings with partners' strategic objectives and representing TechSkills at events across the UK Collaborate with internal teams to meet partner needs effectively, maintain CRM records, and support impact reporting and metrics Skills, Knowledge and Expertise: Essential Knowledge and Experience: To be successful in this role, candidates should demonstrate the following experience: Proven experience in … ability to develop new business through prospecting, pitching, and deal closure Familiarity with the education and training sector, plus collaboration with internal teams to deliver client solutions Proficiency in CRM systems, digital tools, and excellent communication skills for proposals and stakeholder engagement Desired Knowledge and Experience: Existing relationships within the UK higher education or vocational training sectors, particularly with universities More ❯

Provide administrative support to the sales team, including data entry, report generation, and document management. Data Management: Maintain accurate and up-to-date customer and order information in the CRM and ERP systems. Customer Support: Assist with customer inquiries and issues, providing timely and effective responses. Process Improvement: Identify opportunities to improve administrative processes and increase efficiency. Required Skills And … Experience Strong organisational and time management skills. Attention to detail and accuracy. Proficiency in CRM systems and order processing software. Excellent communication and interpersonal skills. Ability to work effectively as part of a team. Desired Skills Previous experience in an administrative role. Knowledge of the IT industry. More ❯

sectors. In this varied role you will be responsible for sales support, involving tender specification reviews, quote preparation, and keeping sales data up to date within the BC/CRM system. This role will also involve monitoring future tenders and sales opportunities, while handling administrative tasks such as contract preparation, order processing, and equally assist in the organisation of sales … ideal candidate will possess prior experience in a sales support, customer service or sales executive role, or come from a related field. Equally, proficiency in Microsoft Office Suite and CRM systems is required in order to maintain accurate documentation and lastly, although not required, any additional languages spoken would be beneficial. This is a fantastic opportunity for a Junior Salesperson … at an exciting time of growth and have the chance to progress through the business. The Role: Tender specification reviews and quote preparation. Sales data management in BC/CRM system. Monitoring tenders and sales opportunities. Sales support and event assistance. The Person: Sales support/customer service experience. Proficiency in Microsoft Office & CRM. Any additional languages spoken would be More ❯

revenue within existing accounts Conduct virtual and in-person business reviews (QBRs) with clients to align goals and maximise value Provide product demonstrations and support targeted sales initiatives Use CRM tools to manage activities and maintain accurate sales forecasts Continuously learn from senior team members and shadow key meetings to build expertise What we're looking for in a Key … revenue growth Strong interpersonal skills with the ability to communicate clearly and confidently at all levels Excellent organisational skills, attention to detail, and a self-starter mindset Comfortable using CRM systems (Salesforce experience is an advantage) Analytical and commercially minded, with a solutions-driven approach Able to work independently while collaborating with internal teams and external partners Adaptable, coachable, and More ❯

Solution Architect CRM, System Integration, Data Architecture, Salesforce, SaaS Salary up to £60-65k Hybrid working in Chester For more information, please email me directly at or call on 07880 358 148. Who We Are: We're a fast-growing digital consultancy working on large-scale platform transformation projects for a variety of successful clients. We help organisations replace … real commercial outcomes through smart system design, data clarity, and technical precision. Who We're Seeking: We're looking for a Solution Architect with strong experience working for a CRM partner or consultancy. You'll lead the technical design and architecture for post-sale transformation projects involving multiple systems, integrations, and stakeholders. You'll run discovery workshops, define data flows … and architecture, and create documentation that supports delivery teams across CRM, marketing, operations, and finance ecosystems. This is a strategic and consultative role - ideal for someone confident translating business needs into scalable, secure, and well-documented technical solutions. Benefits: 25 days' holiday + bank holidays Hybrid working from our Chester HQ Shape architectural standards and influence delivery processes Work across More ❯

Deep understanding of customer needs and the ability to translate technical solutions into business value. Strong grasp of ERP architecture, data flows, and integration points across finance, inventory, and CRM modules. Demonstrated ability to lead and inspire support teams, manage performance, and drive continuous improvement. Skilled in using support metrics and customer feedback to inform decisions and improve outcomes. Clear … leading support teams in a customer-focused environment Solid understanding of ERP systems, ideally including Intact iQ or similar platforms Strong grasp of ERP processes including finance, inventory, and CRM modules Demonstrated success in driving KPIs and process improvement initiatives Background in customer support, operations, or service delivery Familiarity with automation and AI in customer support is an advantage Benefits More ❯

policies on pricing, order entry, lead times, and call monitoring. Work collaboratively with internal teams, departments, and other company divisions to enhance sales efforts. Maintain accurate customer records in CRM systems, ensuring effective tracking of sales activities. Participate in team meetings, training sessions, and development programs to enhance knowledge and sales techniques. Engage in specific projects and team initiatives, contributing … ethic. Adaptability and openness to change. Ability to work collaboratively within a team environment. Minimum A-Level standard education. Desirable: Experience in OEM markets, manufacturing knowledge, and familiarity with CRM systems (D365 preferred). Internal Business Development Executive Salary & Benefits Competitive salary likely 28k- 34k Discretionary bonus/commission Up to 5% matched pension contribution 4x annual salary life assurance More ❯

brand strategy, while collaborating closely with cross-functional teams. Key Responsibilities Turn high-level marketing objectives into effective, scalable campaigns. Deliver hands-on digital marketing activity, including PPC, SEO, CRM, analytics, and automation. Create engaging B2B content such as case studies, datasheets, and thought leadership pieces. Manage email campaigns and CRM operations (Zoho or similar). Optimise website content and More ❯

responding promptly to issues to ensure long-term satisfaction and retention. Develop strategic account plans to identify growth opportunities. Ensure the accuracy of data and information recorded in the CRM and sales pipeline. Meet daily KPI targets by prioritising customer outreach. Provide insights to the wider business on industry trends, competitor activities and customer feedback to enhance future product development. … skills , able to instil trust, understand needs , and develop long-term partnerships with clients. Organised and capable of managing multiple priorities in a fast-paced environment. Experienced working with CRM systems and developing sales pipelines (Salesforce would be a bonus!) Highly resilient, capable of handling objections and turning them into opportunities. Our client has recently undergone acquisition and following significant More ❯

responding promptly to issues to ensure long-term satisfaction and retention. Develop strategic account plans to identify growth opportunities. Ensure the accuracy of data and information recorded in the CRM and sales pipeline. Meet daily KPI targets by prioritising customer outreach. Provide insights to the wider business on industry trends, competitor activities and customer feedback to enhance future product development. … skills , able to instil trust, understand needs , and develop long-term partnerships with clients. Organised and capable of managing multiple priorities in a fast-paced environment. Experienced working with CRM systems and developing sales pipelines (Salesforce would be a bonus!) Highly resilient, capable of handling objections and turning them into opportunities. Our client has recently undergone acquisition and following significant More ❯