london (city of london), south east england, united kingdom
La Fosse
Role Overview: We are seeking an experienced D365 CRM Test Lead to oversee and execute testing activities for our clients D365 CRM platform. Key Responsibilities: Lead the end-to-end testing lifecycle for Dynamics 365 CRM projects, including requirements analysis, test planning, test case design, execution, defect tracking, and reporting . Manage and mentor a team of QA testers, allocating … resources and tasks effectively. Design and implement automation frameworks for Dynamics 365 CRM testing using tools such as Selenium, EasyRepro, or similar . Conduct manual testing for functional, integration, regression, and user acceptance scenarios. Collaborate with business analysts, functional consultants, developers, and project managers to ensure complete understanding of requirements and expected outcomes. Identify risks, issues, and dependencies related to … regular test status reports and metrics to stakeholders. Promote best practices in QA processes and ensure adherence to standards. Required Skills & Experience: Strong hands-on experience with Dynamics 365 CRM/Power Platform . Proven experience in manual and automated testing , including writing test cases, executing test scripts, and reporting defects. Experience with test automation frameworks such as Selenium, EasyRepro More ❯
performance tracking, and operational support. This role ensures that the sales team has the tools, systems access, and intelligence required to meet commercial goals. The analyst is responsible for CRM and pricing tool support, training, onboarding, performance reporting, and collaboration with cross-functional teams to support decision-making and continuous improvement. Your Mission at Elis Sales Performance & Data Insights Analyse … Present actionable insights to sales leaders and senior stakeholders. Support sales forecasting, target setting, and incentive modelling. Recommend and implement improvements to enhance sales efficiency. System & Tool Management Oversee CRM usage, data integrity, user access, and territory management. Manage licensing and access for core platforms including CRM, Pricing Tool, and DocuSign. Ensure product and pricing data is accurate and aligned … and sales communications as needed. What will make you stand out? • Strong analytical and problem-solving skills. • Proficiency in data analysis tools - Advanced Power BI is essential • Experience with CRM systems (e.g., Salesforce) and other sales tools. • Excellent communication and presentation skills. • Ability to work independently and as part of a team. • Strong attention to detail and organisational skills. What More ❯
london, south east england, united kingdom Hybrid / WFH Options
Soldo
end-to-end design and optimisation of Sales, Customer Success and Partner team processes. Maintain and enforce rules of engagement, handoffs, and SLAs across teams. Define business requirements for CRM workflows and system improvements, partnering with our GTM Tech team for execution. Continuously evolve the CRM data model to support reporting and operational needs. Leadership & Development Build, lead, and develop More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Soldo
end-to-end design and optimisation of Sales, Customer Success and Partner team processes. Maintain and enforce rules of engagement, handoffs, and SLAs across teams. Define business requirements for CRM workflows and system improvements, partnering with our GTM Tech team for execution. Continuously evolve the CRM data model to support reporting and operational needs. Leadership & Development Build, lead, and develop More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Soldo
end-to-end design and optimisation of Sales, Customer Success and Partner team processes. Maintain and enforce rules of engagement, handoffs, and SLAs across teams. Define business requirements for CRM workflows and system improvements, partnering with our GTM Tech team for execution. Continuously evolve the CRM data model to support reporting and operational needs. Leadership & Development Build, lead, and develop More ❯
teams when necessary. You Have These: Mandatory Established experience as a Product Analyst, Product Manager, Business Analyst, or a similar role with proven experience in supporting complex enterprise sales CRM, media rights management, or operational systems. Experience with working with international cross-functional teams. Proficiency in creating professional presentations using PowerPoint (including data visualization and effective storytelling). Experience in … documenting functional requirements/requests. Experience in working with commercial software applications such as CRM (Salesforce), ERP, etc. Desirable Working knowledge of the sales and marketing industry Sports & Media experience preferred Qualifications Mandatory Educated to a degree level At least 5 years of experience in similar roles Desirable Understanding of ITIL processes Skills & Attributes Mandatory Strong business acumen Experience with More ❯
london (city of london), south east england, united kingdom
TKO
teams when necessary. You Have These: Mandatory Established experience as a Product Analyst, Product Manager, Business Analyst, or a similar role with proven experience in supporting complex enterprise sales CRM, media rights management, or operational systems. Experience with working with international cross-functional teams. Proficiency in creating professional presentations using PowerPoint (including data visualization and effective storytelling). Experience in … documenting functional requirements/requests. Experience in working with commercial software applications such as CRM (Salesforce), ERP, etc. Desirable Working knowledge of the sales and marketing industry Sports & Media experience preferred Qualifications Mandatory Educated to a degree level At least 5 years of experience in similar roles Desirable Understanding of ITIL processes Skills & Attributes Mandatory Strong business acumen Experience with More ❯
teams when necessary. You Have These: Mandatory Established experience as a Product Analyst, Product Manager, Business Analyst, or a similar role with proven experience in supporting complex enterprise sales CRM, media rights management, or operational systems. Experience with working with international cross-functional teams. Proficiency in creating professional presentations using PowerPoint (including data visualization and effective storytelling). Experience in … documenting functional requirements/requests. Experience in working with commercial software applications such as CRM (Salesforce), ERP, etc. Desirable Working knowledge of the sales and marketing industry Sports & Media experience preferred Qualifications Mandatory Educated to a degree level At least 5 years of experience in similar roles Desirable Understanding of ITIL processes Skills & Attributes Mandatory Strong business acumen Experience with More ❯
reliable, and meet the needs of our business and customers. You'll work closely with internal teams, suppliers, and partners to deliver seamless testing solutions across platforms such as CRM systems, web applications, workflow management tools, document management systems, Microsoft Power Apps, and data integrations. This role requires strong communication, planning, and leadership skills - and an ability to champion testing … Skills & Experience Accredited in Software Testing (ISEB/ISTQB or equivalent). Strong knowledge of test management tools such as Azure DevOps, HP ALM, or Jira. Proven experience testing CRM applications (e.g., Dynamics 365 or Siebel). Expertise with test automation frameworks and tools (Selenium, SpecFlow, NUnit, Extent Reporting, Page Object Model). Proficiency in C#, Visual Studio, and SQL. More ❯
Greater Manchester, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Analyst – to join them and get hands on with a variety of interesting projects over the coming years. This will include the further roll out of their ERP/CRM solution (Microsoft Dynamics), as well as new warehousing/ecommerce functionality and much more. The role offers the chance to be a part of an expansive business embarking on a …/experience Proven experience in IT business analysis (preferably 2-3 years) End to end project lifecycle skills – analysis, requirement gathering, process mapping, documentation, testing, training, support ERP/CRM system experience (preferably Microsoft Dynamics 365) Industry/process experience in ecommerce/warehousing/supply chain (preferable, not essential) Excellent communication/analytical skills Whats on offer? The opportunity More ❯
North West London, London, United Kingdom Hybrid / WFH Options
Hireful
Want to become a go-to CRM configuration specialist , while working remotely with equity upside? Great opportunity to join rapidly growing consultancy delivering to the Wealth Management/IFA space. A company that believes in developing its people and focuses on delivery rather than presenteeism. Role CRM Configuration Specialist aka CRM Consultant, CRM Analyst, Implementation Consultant Location Remote UK, Flex … configure and optimise platforms such as Curo Xplan, Intelligent Office or Plannr helping financial services firms streamline operations and deliver impact. What you'll need: Hands-on experience configuring CRM systems - Ideally in Wealth Management Strong analytical skills to translate business needs into solutions Confident communicator with client-facing experience Any experience of knowledge of Python, SQL or APIs for … is a bonus and something you will be able to learn in the role. What's on offer: Remote-first culture, equity options, competitive package, plus exposure to major CRM vendors and transformation projects. Interested? Please send your cv for a swift response More ❯
Employment Type: Permanent, Work From Home
Salary: 50 - 60K + Bonus + Equity + 25 Days + 5% Pension + Health
A leading international law firm is seeking a detail-oriented and proactive CRM Executive to join its dynamic Products team on a 12 month fixed-term contract. This role is pivotal in driving data integrity, supporting business development initiatives, and enhancing product management outcomes across the firm. Working closely with Technology and BD teams, the CRM Executive will manage and … optimise CRM data processes, ensuring accuracy, compliance, and strategic segmentation. The successful candidate will play a key role in performance tracking, user support, and system configuration, contributing to the firm's broader client engagement and growth strategies. Key Responsibilities Data Management & Segmentation Maintain and update client and company records, ensuring completeness and accuracy Run data searches, manage folders, and archive … outdated contacts Monitor data quality and support governance initiatives Segment contacts and maintain targeted mailing lists Troubleshoot CRM issues and guide users on data standards Reporting & Analytics Generate reports using Power BI and other tools Analyse engagement metrics and contact feedback Support KPI development and strategic insights Project & Inbox Oversight Manage CRM-related inboxes and ensure timely query resolution Lead More ❯
Northampton, Northamptonshire, England, United Kingdom
Proactive Appointments
Head of CRM (Software Development) Northampton | Up to £80,000 per annum + 5%-15% annual bonus | 4 days on-site per week An exciting opportunity has arisen for a Head of CRM to join a leading organisation , taking a pivotal role in shaping and delivering the company’s CRM strategy . This is a hands-on leadership position that … blends technical expertise with strategic vision and strong stakeholder collaboration. Key Responsibilities Own and evolve the CRM strategy to align with business goals. Lead design, development, and integrations across the Zoho suite (CRM, Creator, Analytics, Flow, Desk, Campaigns, etc.). Manage and mentor a skilled CRM development and support team. Drive continuous improvement in workflows, automation, and data quality. Collaborate … with Sales, Marketing, Operations, and other teams to deliver scalable, data-driven solutions. Oversee CRM governance, documentation, and best practices. Ensure system reliability, data integrity, and compliance with security standards. Skills & Experience 5+ years’ hands-on experience with Zoho CRM (advanced configuration, automation, and customisation). Strong knowledge of the wider Zoho ecosystem and API integrations. Proven experience leading CRMMore ❯
london, south east england, united kingdom Hybrid / WFH Options
Voyansi
sum and staff augmentation projects. Experience in the construction industry and/or facilities management industry. Ability to measure and analyze key performance indicators (ROI and KPIs) Familiarity with CRM software Excellent communication skills Availability to travel as needed. Experience in event and booth representation is a plus. Cultivating solid relationships with major customers to ensure a continuous flow of … s degree in the AEC industry or in business or marketing. Proven sales experience. Proficiency in all Google and or Microsoft Office applications as well as CustomerRelationshipManagement (CRM) software. Strong negotiation and consultative sales skills. Excellent analytical and problem-solving skills. Effective communication skills. Exceptional customer service skills. Benefits and Conditions Full Time position Monday through Friday Flexible More ❯
well as understanding and defining business needs, you'll be directly involved in system configuration, SQL scripting, and solution implementation . You'll support key transformation projects in the CRM and Finance systems space, working closely with the Marketing and Membership teams and cross-functional project groups. The organisation is transitioning to a new CRM and implementing NetSuite for finance … so experience with CRM or ERP platforms will be valuable. Key Responsibilities Analyse and document business processes, data flows, and system requirements across CRM and Finance functions. Configure systems, write SQL scripts, and support the implementation of new and enhanced solutions. Collaborate with stakeholders to gather, refine, and translate business requirements into technical specifications. Work closely with Marketing, Membership, and … value. Support testing, validation, and issue resolution to ensure successful delivery. Produce clear technical and process documentation to support knowledge sharing and adoption. Skills & Experience Essential: Experience working with CRM and/or Finance systems . Strong SQL scripting and data analysis skills. Hands-on experience with system configuration and solution delivery. Excellent analytical, problem-solving, and communication skills. Experience More ❯
well as understanding and defining business needs, you’ll be directly involved in system configuration, SQL scripting, and solution implementation . You’ll support key transformation projects in the CRM and Finance systems space, working closely with the Marketing and Membership teams and cross-functional project groups. The organisation is transitioning to a new CRM and implementing NetSuite for finance … so experience with CRM or ERP platforms will be valuable. Key Responsibilities Analyse and document business processes, data flows, and system requirements across CRM and Finance functions. Configure systems, write SQL scripts, and support the implementation of new and enhanced solutions. Collaborate with stakeholders to gather, refine, and translate business requirements into technical specifications. Work closely with Marketing, Membership, and … value. Support testing, validation, and issue resolution to ensure successful delivery. Produce clear technical and process documentation to support knowledge sharing and adoption. Skills & Experience Essential: Experience working with CRM and/or Finance systems . Strong SQL scripting and data analysis skills. Hands-on experience with system configuration and solution delivery. Excellent analytical, problem-solving, and communication skills. Experience More ❯
A fast-growing fintech on a mission to help people feel confident and in control of their finances, is looking for a CRM Marketing Lead to join their marketing team. Already a trusted partner to major employers such as the NHS, the company is scaling rapidly and needs a technically skilled marketer to own and optimise their CRM systems, driving … engagement, conversion, and retention across both B2B and B2C audiences. This is a hands-on, high-impact role for a CRM specialist who thrives in fast-paced, startup environments. The CRM Marketing Lead will take full ownership of the companys CRM strategy and execution, building robust workflows, segmenting audiences, and ensuring that every touchpoint delivers meaningful engagement. Working closely with … product, sales, data, and marketing teams, this role focuses on the operations and infrastructure of the CRM system, enabling the wider marketing function to deliver successful campaigns. The ideal candidate is highly technical, comfortable with data, and able to optimise complex automation and lifecycle workflows. They will not be responsible for creating campaign content but will ensure that all CRMMore ❯
confidently and strategically, tailored to audience needs and directly influencing renewal or upsell success. Internal Collaboration: Positive feedback from internal stakeholders on communication, follow-through, and customer insight sharing. CRM Discipline: Account and pipeline data accurately maintained in HubSpot, enabling transparent forecasting and reporting. Market Presence: Active contribution to User Groups, Special Interest Groups, and customer community initiatives, reinforcing the More ❯
london (city of london), south east england, united kingdom
Hanson Lee
confidently and strategically, tailored to audience needs and directly influencing renewal or upsell success. Internal Collaboration: Positive feedback from internal stakeholders on communication, follow-through, and customer insight sharing. CRM Discipline: Account and pipeline data accurately maintained in HubSpot, enabling transparent forecasting and reporting. Market Presence: Active contribution to User Groups, Special Interest Groups, and customer community initiatives, reinforcing the More ❯
confidently and strategically, tailored to audience needs and directly influencing renewal or upsell success. Internal Collaboration: Positive feedback from internal stakeholders on communication, follow-through, and customer insight sharing. CRM Discipline: Account and pipeline data accurately maintained in HubSpot, enabling transparent forecasting and reporting. Market Presence: Active contribution to User Groups, Special Interest Groups, and customer community initiatives, reinforcing the More ❯
If you are driven and dedicated to making a meaningful impact, we encourage you to join our team and assist in upholding our top-notch standards! Salary : Circa £55,000 depending on experience Dynamic (hybrid) working : 3 days per week More ❯
answer the challenge of illuminating markets and shaping new futures. What we're looking for Working as part of the Argus technology department in our central London office, the CRM Business Analyst will play a pivotal role in our strategic CRM & ERP programme as we modernise and expand the enterprise software we use. You will be responsible for working closely … solutions for process improvement and automation. This will include the hands-on configuration of Salesforce, whilst ensuring that quality and service levels are high. Hands-on Salesforce (or other CRM) experience is essential. Key Responsibilities Develop a deep understanding of Argus' business operations and strategic goals Analyse and document current ("as-is") and future ("to-be") business processes Own and … clear communication across teams Act as a liaison between technical and business teams to ensure solutions are practical and aligned with business needs Collaborate closely with Product Managers across CRM, ERP, Integration, and Core Backend Services to ensure backlog visibility, alignment, and business value clarity Contribute to effective change management processes Monitor and track system defects and enhancement requests Learn More ❯
scheme About the Job As the HubSpot Marketing Executive , your focus will be on driving forward the Group improvement plan to gain greater use, insights and ROI from the CRM to support the Unipart growth objectives. HubSpot was introduced as the Groupwide CRM in 2023 and adoption has been very good. This role is for someone to shape and develop … our operations and growth objectives. Working within the marketing team, the successful candidate will work with a wide range of stakeholders and be the key point of contact for CRM queries and developments. As part of your key responsibilities youll: Ensure the CRM strategy is in line with the business strategy to support growth and develop our understanding of our … prospects and customers Work with sales, business development and marketing to create and influence the implementation of one Unipart improvement roadmap to increase usage and value from the CRM (including segmentation) Develop reporting on customer funnel performance, measuring against KPIs and benchmarks and supporting on developing consistent reporting Establish data quality checks (automating where possible) to ensure data quality meets More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
experience is a bonus). * A consultative, client-first approach - but with the commercial mindset to drive growth. * Confident communicator, great with people, and strong at juggling multiple priorities. * CRM-savvy, detail-oriented, and proactive by nature. ?? What's in It for You * Competitive package: £30,000 base + £15,000 OTE. * Hybrid working (Manchester office + remote flexibility). More ❯
West Bromwich, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
and high client retention Collaborate with internal teams (support, projects, payments) to deliver a seamless service Conduct UK-wide client visits as required Support multi-site expansion opportunities Keep CRM updated with client activity and pipeline About You Proven account management experience in EPOS or hospitality technology Strong relationship-building skills with commercial awareness Comfortable with UK-wide travel and More ❯