development and enhance service delivery. Partner cross-functionally with Product, Sales, Integrations and Account Management teams to ensure seamless customer experiences and alignment with evolving customer needs. Maintain accurate CRM records, usage reports and activity logs to support forecasting, reporting, and visibility across teams. Represent Liv-ex at customer forums, training sessions and industry events to strengthen relationships and promote More ❯
Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement and service innovation across people, processes, and tools. Key Skills & Experience Strong experience managing a large , multi-functional customer support team (40+ More ❯
Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement and service innovation across people, processes, and tools. Key Skills & Experience Strong experience managing a large , multi-functional customer support team (40+ More ❯
Requirements: · Previous experience in customer service facing role (1 year) · Strong communication skills, both verbal and written. · Ability to analyze customer needs and provide appropriate solutions. · Proficiency in using CRM systems. · Excellent problem-solving skills · Attention to detail. · Ability to work at pace under pressure in a busy team environment More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Signable
leader who empowers others to succeed. And a massive bonus if: You've worked in a SaaS or subscription-based business. You have experience with HubSpot (or a similar CRM) to drive customer success workflows. You understand customer lifecycle metrics and tools Please note: The qualifications and experiences above act as a loose guide to what we're looking for. More ❯
in managing customer service teams within the business services industry. Strong leadership and organisational skills. Excellent problem-solving abilities and attention to detail. Proficiency in customer service software and CRM systems. The ability to work under pressure and meet deadlines effectively. Exceptional communication and interpersonal skills. Job Offer Competitive salary of £35,000 to £38,000 per annum. On-site More ❯
Suite 3A, Keswick Hall, Norwich, England Hybrid / WFH Options
PRIMARY CARE IT LTD
clients with our digital products and learning all aspects of customer support. An average day may include: Responding to customer queries via phone or email Updating and maintaining our CRM system Assisting with customer onboarding and training Supporting the wider team with admin and service tasks Training You’ll complete a Level 3 Customer Service Specialist Apprenticeship through a mix More ❯
of migrating all HRonline users to BrightHR* Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system* Conduct demonstrations of BrightHR by webinar for prospect clients and those wishing to migrate from HRonline* Ensure all Service Level Agreements are adhered to at all times.* Meet and More ❯
Employment Type: Full-Time
Salary: £25,500 per annum, Negotiable, Inc benefits, OTE
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Jugo
respond to inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user More ❯
really important to us. You will be responsible for the understanding of the drivers behind customers wishing to close their accounts by analysing and exploring current data on various CRM systems. With the intention to deliver to the wider business reports of why customers leave Radius Telematics. We would love to welcome you to our brand new Arden Square office More ❯
and project management- Organisational skills- To be a team playerOther organisations may call this role Software Support Advisor, Account Manager, Software Account Manager, CustomerRelationship Manager, Client Relationship Manager, CRM, Stakeholder Relationship Manager, Client Success Manager, or Customer Service Manager.Webrecruit and TagCare are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees More ❯
learn complex product portfolios across multiple brands Be enthusiastic and have a positive can-do attitude Ability to multitask Case management experience managing own workloads and priorities Knowledge of CRM software Experience working towards strict KPIs and targets Demonstrable skills in interpersonal communication, business acumen and self-management KEYWORDS: sales, account management, targets, client, B2B, business to business, KPI, customerMore ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
or distribution. Strong commercial acumen with the ability to balance strategic planning and day-to-day execution. Confident communicator with excellent presentation and relationshipmanagement skills. Proficient in using CRM systems and reporting tools to track performance and pipeline activity. if you are experienced in vendor/supplier management in the tech industry we want to hear form you, please More ❯
Birmingham, West Midlands, England, United Kingdom
Nextech
or distribution. Strong commercial acumen with the ability to balance strategic planning and day-to-day execution. Confident communicator with excellent presentation and relationshipmanagement skills. Proficient in using CRM systems and reporting tools to track performance and pipeline activity. if you are experienced in vendor/supplier management in the tech industry we want to hear form you, please More ❯
or booking installs as per suitable date and time Decide whether the software or hardware services needs adapting to meet the client’s needs Creating sales quotations Manage sales CRM with client details and quotations Produce statements of requirements Follow-up with client for install availability Coordinating with clients and engineers to run installations smoothly Coordinating with supplier for availability More ❯
base that will expand partner numbers and grow revenues for the solutions division • Implement clear & simple business plans with key targeted partners • Ensure accounts are correctly profiled in our CRM • Where an opportunity exists introduce other divisions from Northamber into the accounts. • Drive and communicate vendor or Northamber promotions within our customers. • To generate, qualify and follow up leads within More ❯
work cross-functionally with internal engineering and project teams Help drive expansion into new key accounts and industry segments Support the adoption of new internal systems and tools (e.g., CRM and project tracking) Ideal Candidate: Strong background in technical sales, ideally within electromechanical, HMI, or off-highway sectors Experience with complex B2B sales, including solutions involving both hardware and software More ❯
Thame, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
ATTOLLO SOLUTIONS LTD
meeting or exceeding sales targets. Excellent relationship-building and communication skills, both written and verbal. Self-starter with the ability to work independently while leveraging CPSs infrastructure. Competent with CRM systems and data-driven sales reporting. Technical awareness of power protection, UPS systems, or IT infrastructure (preferred but not essential). What We Offer Competitive salary (£30k£35k base). More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Air IT Group
years’ experience in a sales role within the Managed Service Provider (MSP) industry (e.g., Business Development Manager, Sales Executive, or Area Sales Consultant). Certifications in sales methodologies, CRM software, or IT domains such as cloud services or cybersecurity. Strong ability to drive new business through outreach and prospecting. A focus on customer satisfaction and the ability to build and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
Internal Account Manager Drive proactive sales outreach to existing and new business customers Build and nurture long-term client relationships Uncover opportunities, prepare quotes, and close deals Maintain accurate CRM records and manage your sales pipeline Collaborate with marketing and vendor teams on targeted campaigns REQUIREMENTS: SME Internal Account Manager A proactive, self-motivated individual with a hunter mentality Excellent More ❯
mansfield, midlands, united kingdom Hybrid / WFH Options
The Channel Recruiter
Internal Account Manager Drive proactive sales outreach to existing and new business customers Build and nurture long-term client relationships Uncover opportunities, prepare quotes, and close deals Maintain accurate CRM records and manage your sales pipeline Collaborate with marketing and vendor teams on targeted campaigns REQUIREMENTS: SME Internal Account Manager A proactive, self-motivated individual with a hunter mentality Excellent More ❯
derby, midlands, united kingdom Hybrid / WFH Options
The Channel Recruiter
Internal Account Manager Drive proactive sales outreach to existing and new business customers Build and nurture long-term client relationships Uncover opportunities, prepare quotes, and close deals Maintain accurate CRM records and manage your sales pipeline Collaborate with marketing and vendor teams on targeted campaigns REQUIREMENTS: SME Internal Account Manager A proactive, self-motivated individual with a hunter mentality Excellent More ❯
the best out of your day What we are looking for: Tenacious and ambitious person, with the flexibility to adjust strategies and approaches based on the situationsExperience across ERP, CRM and reporting within a sales environmentDemonstrate progressive sales b2b or account management experienceExcellent time management to get the best out of your dayExcellent written and verbal communication skills, including the More ❯
the best out of your day What we are looking for: Tenacious and ambitious person, with the flexibility to adjust strategies and approaches based on the situationsExperience across ERP, CRM and reporting within a sales environmentDemonstrate progressive sales b2b or account management experienceExcellent time management to get the best out of your dayExcellent written and verbal communication skills, including the More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
with customer needs and requirements. Supporting pre-sales activities including solution shaping, proposal development, and customer presentations. Defining and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Guiding cross-functional teams across design, development, and deployment, ensuring architectural coherence. Advising on security and identity integration (e.g., SSO, SAML, OAuth) within the portal More ❯