Technical Product Advisor
- Hiring Organisation
- Elevation Recruitment Group
- Location
- Sheffield, South Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
email, and digital channels Diagnosing product and technical issues and providing clear guidance and solutions Managing orders, replacements, warranty claims, and complaints Maintaining accurate CRM records and case documentation Supporting system testing, UAT, and rollout activities (CRM/SAP systems) Working with internal teams to improve processes and system performance … enhancement initiatives About You Experience in a customer service or technical support environment Strong ability to troubleshoot and explain technical information clearly Confident using CRM systems (SAP or similar advantageous) Highly organised with strong attention to detail Comfortable managing multiple priorities in a fast-paced setting Proactive, collaborative approach with ...