Customer Success Lead
- Hiring Organisation
- HACT (The Housing Assocations Charitable Trust)
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £38,000 - £42,099 per annum
experience Design and deliver training and guidance to improve customer confidence and engagement Maintain a clear, structured approach to ongoing customer engagement Retention, Growth & Commercial Awareness Take ownership of customer retention and renewal activity Identify and drive upsell and cross-sell opportunities, working with the Growth team ...