151 to 175 of 490 Customer Engagement Jobs in the UK excluding London

leader to join our Commercial team as Head of Subscription Revenue. You will own and accelerate the growth of Liv-Ex's subscription business, optimising revenue streams, retention and customer engagement across the global fine wine market. Reporting to the Chief Commercial Officer, you will work across teams to translate strategic priorities into actionable initiatives that drive measurable … From the new business pipeline through to onboarding, renewals, upsell, cross-sell and retention. Design and implement pricing, subscription packages and licensing models that meet the needs of different customer types, from enterprise clients to smaller businesses. Inspire and manage a high-performing commercial team Partner with Product and Data teams to influence the roadmap and ensure subscription offerings … evolve in line with market needs and customer feedback. Take full ownership of revenue forecasting, performance metrics, and subscription analytics, delivering insights and recommendations to the executive team to drive ARR growth. Partner with Marketing to define and drive subscription growth strategies, ensuring campaigns and programs effectively optimise acquisition, adoption, and long-term customer value. Build scalable operational More ❯

presents an outstanding growth opportunity for the individual that thrives in a fast-paced, high-visibility and changing environment. This role will be developing and delivering innovative and impactful customer marketing programs that accelerate and drive customer engagement and retention across the globe in line with business targets. You: We are looking for a B2B expert who … campaign briefs that convey the business requirements, opportunity, metrics to success and overall marketing approach. partner with the global product & commercial teams to ensure all marketing is grounded in customer (and competitor) insight. Put yourselves in the shoes of the customer to understand their needs and wants. execute marketing campaigns throughout the delivery process, including the creation of … and related process roadmaps to improve agility and time to market of lifecycle campaigns The ideal candidate has: You have previous marketing experience , including campaign management, in a b2b customer success environment, for a SaaS or enterprise software company Youre curious with a creative point of view. You possess an ability to adapt quickly to change. You have a More ❯

Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth. Key Responsibilities … The role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a … personalised approach to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for the role, please apply! No sponsorship provided! To find out more More ❯

cover . ESSENTIAL DUTIES AND RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates to the customer Provide helpdesk support … as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing tools Working in an Agile development team Writing user stories Experience of a variety of More ❯

cover . ESSENTIAL DUTIES AND RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates to the customer Provide helpdesk support … as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing tools Working in an Agile development team Writing user stories Experience of a variety of More ❯

cover . ESSENTIAL DUTIES AND RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates to the customer Provide helpdesk support … as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing tools Working in an Agile development team Writing user stories Experience of a variety of More ❯

across key enterprise customers. This is an opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts and lead a self … sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high-growth, product-driven environments. Senior Enterprise Account Executive Responsibilities: Build and … building Articulate the value of AI solutions to both technical and business stakeholders Navigate complex enterprise sales cycles (typically 9–12 months) with multiple stakeholders Partner with product and customer success teams to ensure long-term customer value Maintain deep product and market knowledge in a rapidly evolving AI landscape Achieve a quota of $1.2M (~£1M) with a More ❯

across key enterprise customers. This is an opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts and lead a self … sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high-growth, product-driven environments. Senior Enterprise Account Executive Responsibilities: Build and … building Articulate the value of AI solutions to both technical and business stakeholders Navigate complex enterprise sales cycles (typically 9–12 months) with multiple stakeholders Partner with product and customer success teams to ensure long-term customer value Maintain deep product and market knowledge in a rapidly evolving AI landscape Achieve a quota of $1.2M (~£1M) with a More ❯

to end-users. Act as a liaison between technical teams and business units. What We’re Looking For Proven experience as a Business Analyst working with Microsoft Dynamics 365 - Customer Engagement (CE). Experience with data migration and integration in CRM projects Strong understanding of business processes across finance, operations, or sales. Excellent communication and stakeholder management skills. More ❯

to end-users. Act as a liaison between technical teams and business units. What We’re Looking For Proven experience as a Business Analyst working with Microsoft Dynamics 365 - Customer Engagement (CE). Experience with data migration and integration in CRM projects Strong understanding of business processes across finance, operations, or sales. Excellent communication and stakeholder management skills. More ❯

Senior Project Manager - Dynamics 365 CE £550-60K Birmingham (Minimal travel) & Remote We're seeking an experienced Senior Project Manager with strong Dynamics 365 Customer Engagement (D365 CE) delivery experience to lead end-to-end digital transformation projects. You'll oversee the full project lifecycle - from planning and delivery through to post-implementation - ensuring quality, budget, and More ❯

As part of the IT team, this role will support the continued integration of Salesforce across our European organization, ensuring that our systems and data enable seamless collaboration and customer engagement. With over 220 users and significant expansion through acquisitions, this is an exciting opportunity to build scalable, high-performing Salesforce solutions that power our fast-growing digital infrastructure More ❯

As part of the IT team, this role will support the continued integration of Salesforce across our European organization, ensuring that our systems and data enable seamless collaboration and customer engagement. With over 220 users and significant expansion through acquisitions, this is an exciting opportunity to build scalable, high-performing Salesforce solutions that power our fast-growing digital infrastructure More ❯

As part of the IT team, this role will support the continued integration of Salesforce across our European organization, ensuring that our systems and data enable seamless collaboration and customer engagement. With over 220 users and significant expansion through acquisitions, this is an exciting opportunity to build scalable, high-performing Salesforce solutions that power our fast-growing digital infrastructure More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯

integration as well as good understanding of maritime platform design. This role will include developing relevant capability roadmaps across the Leidos Maritime area, scoping technology innovation, capability integration, undertaking customer engagement to position Leidos as a leader in Maritime Defence using cutting edge technology and leading the solution on bids and opportunities. The Solution Architect will work closely … with programme-specific architects and engineers, programme delivery, business development, wider divisional technical leadership and customer teams to ensure technical solutions align with customer requirements and operational needs. Primary Responsibilities Lead the architecture and design of military maritime solutions, including combat systems, Strike Net, communications, autonomous navigation, and integrated platform management systems, across multiple opportunities Translate complex operational … cybersecurity, safety, and information assurance in defence systems. Strong stakeholder management and technical leadership skills. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to engage with executive leadership (internally and client) articulating solution and technical capability aligned to the business challenges. More ❯

be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯

be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯

be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯

be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯

include Bayer, Dow, DuPont, Heineken USA, Honeywell, Johnson & Johnson, Revlon, Trek Bicycle, Wacker, and others. Scope: If you are someone who thrives at the intersection of logistics, technology, and customer solutions If you enjoy building systems from the ground up-from vision through to delivery If you are passionate about crafting winning solutions for commercial tenders, turning complex RFQs … into clear, compelling responses that solve real customer problems If you can navigate complexity, influence stakeholders, and turn market trends and customer needs into scalable solutions then we would love to connect with you . We are looking for a Senior Global Product Manager to lead the continuous innovation Lead Logistics systems. This is your chance to play … Excellence, Digital and IT to deliver solutions that decrease our cost to serve. Engage directly with customers to understand their logistics and supply chain requirements. Translate market trends and customer's needs into actionable product features and enhancements. Present solutions and proposals to customers in a clear, structured manner. Commercial Support Create compelling content and materials to support RFPs More ❯

CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customer engagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯

CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customer engagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯