151 to 175 of 588 Customer Engagement Jobs in the UK excluding London

global, regional, and market stakeholders, prioritizing features and functionality required by local markets, and creating go-to-market strategies that support product growth and customer adoption.Key ResponsibilitiesMarket Research & Industry Insights- Proactively gather knowledge, data, and market intelligence through engagement with clients and Mastercard stakeholders.- Conduct both primary … secondary research to determine market size, customer requirements, and competitive dynamics.- Generate insights that directly inform product development, commercialization, and marketing strategies.Product Definition- Define and finalize products in collaboration with Legal, Privacy, Franchise, and Pricing teams.- Ensure products meet customer needs, market requirements, and relevant regulatory obligations.- Support ...

priority opportunities where executive presence, technical depth and deal leadership matter.This role will suit a leader who can move comfortably between people leadership, customer engagement and cross-functional execution—and who understands the stakeholder complexity, procurement scrutiny and long sales cycles often associated with strategic and public sector … expectations, strong operating rhythm and active mentoring.Partner with sales leadership on territory strategy, account planning, pipeline inspection and resource prioritisation.Support the team in complex customer engagements, executive presentations, workshops, proofs of value and technical strategy discussions.Act as an escalation point for critical opportunities, competitive situations and customer challenges.Help ...

sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations.The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes.The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations.The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes.The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations.The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes.The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

looking for a Service Delivery & Client Success Manager who enjoys building relationships, solving problems, improving processes, and helping shape what great customer service looks like within a growing technology business. If you come from a data centre, MSP, managed services, hosting, cloud, infrastructure, or consultancy environment and thrive when … growth journey. What You'll Be Doing Building strong, trusted relationships with customers across a range of industries Acting as the voice of the customer internally and ensuring service expectations are met Managing service reviews, customer meetings and ongoing engagement activities Coordinating across technical, operational and commercial ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … linchpin between customers, sales, delivery, and domain specialists-ensuring that the final solution is winnable, deliverable, cost optimised, and aligned with the customer's business outcomes. Key Responsibilities 1. Deal & Solution Architecture Leadership Lead the architecture of complex, multi tower solutions covering cloud, data, digital engineering, service management, platforms ...

OneAdvanced The Principal Product Manager is a senior individual contributor within the product management function, accountable for defining and delivering the long-term product, customer, commercial, and technology strategy across a portfolio of products, business domains, or product ecosystems. The role is responsible for shaping investment priorities, product direction … influencing business strategy, product operating models, AI adoption, governance frameworks, and cross-functional decision making. Working across executive leadership, engineering, design, commercial, legal, and customer communities, the role ensures the portfolio delivers sustainable commercial growth, market differentiation, customer value, and strategic advantage. What You Will Do Maintain payroll ...

team supporting our successful cloud-based Smart Product Suite, across our world-wide Client-base. You will work co-operatively with colleagues to understand customer requirements, and with the guidance from more Senior Consultants, help provide Customer value-add service from the Smart Product Suite. Your role will … Kainos Smart Gold Service, enabling our customers to maximise value-add from the Kainos Smart Product Suite by: - Executing, Reporting and Maintaining customer Test Packs. - Performing analysis on customer test coverage to recommend enhancements and improvements that will provide additional customer Value. - Liaising directly with customers ...

high-impact opportunity for a recognised domain expert to lead an integrated campaign across Defence, Government and critical infrastructure markets. You’ll bring together customer insight, technical capability, product strategy and market engagement to shape organisational direction and deliver measurable growth. We’re particularly interested in candidates … operate through influence rather than hierarchy, leading a virtual team spanning account management, marketing, product, engineering, technology, services and technical specialists. You’ll ensure customer missions, emerging threats and organisational capabilities are translated into a clear and executable campaign plan. As the organisation’s authority within the domain ...

Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor and manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output … Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with SLA's E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy - Assist customer ...

Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor and manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output … Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with SLA's E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy - Assist customer ...

Location: Ideally Bristol, but open to Manchester, Leeds, or Cardiff Overview We're looking for an experienced Insight Analyst to join a Customer Analytics team embedded within a digital product environment. This is a backfill position supporting key mobile app propositions, specifically within the Savings and Upcoming Payments customer journeys. This role is focused on understanding customer behaviour within a mobile banking app, identifying how customers engage with products and features, and translating those insights into recommendations that shape product and design decisions. The ideal candidate will be a strong communicator who can combine technical analysis with ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early warning … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

improve how they deliver services to their customers, building and configuring Dynamics solutions that make a real difference to the day-to-day customer experience. This is hands-on development work in a client-facing consulting environment, so you will need both the technical craft to build well … stakeholders and the wider delivery team. What you'll be doing Designing, developing and configuring Microsoft Dynamics solutions to support the call centre and customer service function Working closely with the call centre team to understand how they operate and translating that into practical improvements Building customisations, workflows ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: £14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: 14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Sittingbourne (Onsite with 1 day work from home) Pay Rate: £14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

proud to be working on behalf of an ambitious business that is looking for a Digital Customer Success Executive to join its growing team. This is an exciting opportunity for someone who enjoys working with customers, technology and data . You'll manage your own portfolio of automotive customers … ongoing engagement. Delivering online demonstrations, training and best-practice sessions. Reviewing performance data and turning insights into practical recommendations. Identifying opportunities to improve customer engagement and results. Resolving customer queries and coordinating issues internally. Working closely with Sales and Account Management teams. About ...

overall TAM proposition of which TAM Product & Innovation is the other. Operate at the airport operational and CxO level to accelerate adoption and customer value realisation of AI-enabled TAM use cases through process and/or operating model transformation, stakeholder alignment, change management and governance. Working closely with … model and performance framework with TAM Product & Innovation to deliver the overall TAM strategy. Own TAM services business performance, including revenue, profitability, pipeline and customer value realisation. Build and lead a centrally managed, globally distributed TAM services team. Business Development & Customer Engagement Lead go-to-market, pipeline ...

requirements and provide technical expertise Key Skills Required: Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF's, plugins, workflows, cloud ...

gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...