151 to 175 of 247 Customer Engagement Jobs in the UK excluding London

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

our Busway product range , located remotely in the Europe. Reporting to the Global Product Line Director - Busway the Product Manager Busway, EMEA will be responsible for P&L analysis, customer engagement, market strategy, pricing recommendations, operational excellence, and R&D input, with a strong emphasis on compliance with IEC, EN and other relevant EMEA standards. The role will … Site UK, Ireland or Poland, but wider Europe can be considered. What a typical day looks like: Develop and recommend product line strategies tailored to the EMEA market trends, customer needs, and regulatory requirements. Work closely with sales, marketing, engineering, operations, and other internal teams to ensure alignment and successful product delivery. Monitor and analyse P&L performance for … growth in our go to market approach. Prepare business cases and financial models to support investment decisions in product development, engineering. Conduct ongoing research to understand EMEA market dynamics, customer requirements, and competitor offerings. Collaborate with R&D and engineering teams to define product requirements and prioritize features based on market needs. The experience were looking to add to More ❯

the Role We are seeking a sales-oriented Senior RF Engineer to join our Business Development team. You will play a pivotal role in supporting and expanding ADCS's customer base by helping translate complex technical concepts into winning proposals and integrated solutions. As a Senior RF Solutions Business Development Engineer, you will collaborate with engineers, account managers, and … tailored system requirements. Define and propose custom RF and test system solutions using Keysight's extensive product and service portfolio. Collaborate with engineering teams to align technical capabilities with customer requirements. Demonstrate technical feasibility of solutions, addressing concerns and influencing decision-makers. Develop and present solution proposals and competitive pricing strategies to win new business. Navigate competitive landscapes and … and overcome competitor positioning. Coordinate internal reviews with engineering and management to validate proposals. Lead or support contract negotiations alongside Keysight's legal and commercial teams. Foster long-term customer relationships post-delivery and use successful projects to grow additional business. Contribute to the overall growth strategy and maintain a customer-first mindset. Qualifications Required Qualifications Must have More ❯

three data analysts, fostering a high-performance culture.Translate business requirements into actionable analytics strategies and technical solutions.Build, maintain, and improve Python-based machine learning models, including those used for customer engagement predictions.Apply statistical methods and data mining to uncover insights and support decision-making.Recommend and implement the right analytics tools for the job.Manage and run A/B More ❯

analysts, fostering a high-performance culture. Translate business requirements into actionable analytics strategies and technical solutions. Build, maintain, and improve Python-based machine learning models, including those used for customer engagement predictions. Apply statistical methods and data mining to uncover insights and support decision-making. Recommend and implement the right analytics tools for the job. Manage and run More ❯

analysts, fostering a high-performance culture. Translate business requirements into actionable analytics strategies and technical solutions. Build, maintain, and improve Python-based machine learning models, including those used for customer engagement predictions. Apply statistical methods and data mining to uncover insights and support decision-making. Recommend and implement the right analytics tools for the job. Manage and run More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means More ❯

base What you'll need: MSP background - essential Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer site Eligible for BPSS clearance What's on offer: £30k - £36k … support - Microsoft, CompTIA, Sophos Clear promotion route into Senior Engineer, Team Lead, Microsoft Consultant or Security roles Hands-on role with lots of variety - technical problem-solving, site work, customer engagement Strong team culture and excellent support structure This is a brilliant opportunity for someone who enjoys working in a lively MSP environment, and is serious about career More ❯

Are you a problem-solver who thrives at the intersection of technology and customer engagement? TXM are seeking a Solutions Consultant to play a crucial role in shaping innovative solutions across the Rail, Aviation, Aerospace, Defence, and Industrial sectors. What Youll Do: Lead pre-sales initiatives, presenting tailored technical solutions to potential clients. Conduct product demos, technical workshops … and Proof of Concept projects. Work closely with sales, marketing, and product development teams to deliver customer-focused solutions. Partner with R&D and delivery teams to ensure smooth implementation and client satisfaction. Share customer and market insights to help shape future product development. What Were Looking For A degree in Science, Engineering, or related fields (preferred). More ❯

of a leading UK financial institution a trusted provider in banking, mortgage servicing , and building society operations . This is your opportunity to help shape the digital future of customer engagement platforms used across the regulated financial services sector . Why This Role Matters: Youll be part of a team modernising digital servicing tools used by thousands of … mortgage and savings customers. Our client a respected name in the banking and building society space is driving innovation in financial software, focusing on high-quality customer experience through intuitive interfaces and secure, scalable architecture. Responsibilities: Develop and refine application features using Angular , TypeScript , CSS , and Google Material Design Collaborate in Agile teams with Product Owners and QA Engineers … Enhance UI/UX across customer-facing financial platforms Embed quality via test frameworks including Cucumber and Allure Deliver seamless front-end functionality for mortgage and banking clients What Youll Bring: Commercial experience in Angular , JavaScript , and TypeScript Experience working in financial services , mortgage lending , or banking environments Familiarity with regulated technology platforms and customer servicing journeys Agile More ❯

of a leading UK financial institution a trusted provider in banking, mortgage servicing , and building society operations . This is your opportunity to help shape the digital future of customer engagement platforms used across the regulated financial services sector . Why This Role Matters: Youll be part of a team modernising digital servicing tools used by thousands of … mortgage and savings customers. Our client a respected name in the banking and building society space is driving innovation in financial software, focusing on high-quality customer experience through intuitive interfaces and secure, scalable architecture. Responsibilities: Develop and refine application features using Angular , TypeScript , CSS , and Google Material Design Collaborate in Agile teams with Product Owners and QA Engineers … Enhance UI/UX across customer-facing financial platforms Embed quality via test frameworks including Cucumber and Allure Deliver seamless front-end functionality for mortgage and banking clients What Youll Bring: Commercial experience in Angular , JavaScript , and TypeScript Experience working in financial services , mortgage lending , or banking environments Familiarity with regulated technology platforms and customer servicing journeys Agile More ❯

and 3 English lessons. We are a small, fast-growing education technology company looking for an innovative, organised and enthusiastic individual to join our team. Our Operations and Engagement Coordinator will be a key support role, responsible for keeping the business running smoothly day-to-day, while also engaging directly with our schools and teachers. This varied role combines … administration, customer communication, social media/marketing support, and basic system management (CRM). You will be the first point of contact for many of our customers, ensure processes run efficiently behind the scenes, and help us build strong relationships with schools and teachers. We are a small organisation with a social purpose, so we are looking for someone … interested in learning more about all aspects of running an education start-up and keen to support Vocabulous’ strategy and growth beyond their job role. Details: Position : Operations and Engagement Coordinator Location : York and Harrogate (the business is based in York until December 2025 then moves to Harrogate in January 2026) Flexibility : At least 2 days in the office More ❯

and 3 English lessons. We are a small, fast-growing education technology company looking for an innovative, organised and enthusiastic individual to join our team. Our Operations and Engagement Coordinator will be a key support role, responsible for keeping the business running smoothly day-to-day, while also engaging directly with our schools and teachers. This varied role combines … administration, customer communication, social media/marketing support, and basic system management (CRM). You will be the first point of contact for many of our customers, ensure processes run efficiently behind the scenes, and help us build strong relationships with schools and teachers. We are a small organisation with a social purpose, so we are looking for someone … interested in learning more about all aspects of running an education start-up and keen to support Vocabulous’ strategy and growth beyond their job role. Details: Position : Operations and Engagement Coordinator Location : York and Harrogate (the business is based in York until December 2025 then moves to Harrogate in January 2026) Flexibility : At least 2 days in the office More ❯

team of a leading UK financial institution — a trusted provider in banking, mortgage servicing, and building society operations. This is your opportunity to help shape the digital future of customer engagement platforms used across the regulated financial services sector. Why This Role Matters: You’ll be part of a team modernising digital servicing tools used by thousands of … mortgage and savings customers. Our client — a respected name in the banking and building society space — is driving innovation in financial software, focusing on high-quality customer experience through intuitive interfaces and secure, scalable architecture. Responsibilities: Develop and refine application features using Angular , TypeScript , CSS , and Google Material Design Collaborate in Agile teams with Product Owners and QA Engineers … Enhance UI/UX across customer-facing financial platforms Embed quality via test frameworks, including Cucumber and Allure Deliver seamless front-end functionality for mortgage and banking clients What You’ll Bring: Commercial experience in Angular , JavaScript , and TypeScript Experience working in financial services , mortgage lending , or banking environments Familiarity with regulated technology platforms and customer servicing journeys More ❯

Marketing Cloud Product Owner, you will serve as the primary liaison between business stakeholders and technical teams, ensuring that SFMC delivers maximum value in line with our marketing and customer engagement goals. You'll own the product roadmap, manage the backlog, and oversee the successful delivery of new features and enhancements. Key Responsibilities: Define and manage the Salesforce … Studio, Journey Builder, Automation Studio, Mobile Studio, etc.). Act as the main point of contact for all SFMC-related initiatives and projects. Oversee and optimise marketing automation workflows, customer journeys, and personalized campaigns. Qualifications: 3+ years of experience working on the development of Salesforce Marketing Cloud Proven experience building journeys, automations, and personalized campaigns within SFMC. Proficient in More ❯

Marketing Cloud Product Owner, you will serve as the primary liaison between business stakeholders and technical teams, ensuring that SFMC delivers maximum value in line with our marketing and customer engagement goals. You'll own the product roadmap, manage the backlog, and oversee the successful delivery of new features and enhancements. Key Responsibilities: Define and manage the Salesforce … Studio, Journey Builder, Automation Studio, Mobile Studio, etc.). Act as the main point of contact for all SFMC-related initiatives and projects. Oversee and optimise marketing automation workflows, customer journeys, and personalized campaigns. Qualifications: 3+ years of experience working on the development of Salesforce Marketing Cloud Proven experience building journeys, automations, and personalized campaigns within SFMC. Proficient in More ❯

not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools. The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments … the world. The skills and experience we are looking for: Hands-on experience using CRM as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways of working and product backlog More ❯

marketing professional ready to take ownership of a global platform and shape how a brand engages with its customers? Were hiring a CRM/CX Marketing Manager to lead customer engagement through a robust marketing automation ecosystem. This is a high-impact role at the heart of a dynamic in-house marketing team, offering the opportunity to work … Build and optimise workflows, audience segments, and reporting for both automated journeys and ad hoc campaigns Collaborate daily with marketing, digital, and IT teams to deliver a world-class customer experience Drive reporting and performance analysis of campaigns, turning insights into actions Oversee data integration and hygiene across CRM, SAP, and external tools (APIs, imports/exports) Work closely … B testing, and automated marketing workflows Strong technical awareness comfortable working with HTML, APIs, and data flows across platforms Experience working with SAP systems (e.g. SAP CDP, Commerce Cloud, Customer Data Cloud) is a plus Highly collaborative, confident working cross-functionally with digital, IT, and external partners Detail-oriented, data-driven, and passionate about customer experience and marketing More ❯

for Service Delivery, you will manage the relationships with all CSOC customers, ensuring that the CSOC capability and service levels are aligned to their needs and expectations: Primary CSOC customer engagement for all monitored systems. Produce regular service reports for customers, chair regular service reviews with customers, ensure suitable service delivery metrics are provided and manage arising actions. … Own the governance process to assess customer services' readiness for live CSOC monitoring, ensuring that quality criteria are met and follow-up actions are implemented. Supervise heightened oversight activities during the initial period of services' live monitoring. Ensure that CSOC service incidents (internal and customer facing) are appropriately identified, reported, prioritised, investigated and managed through to resolution. Produce More ❯

within a digital agency or high-growth SME. Strong commercial acumen with experience driving growth strategies that deliver results. Knowledge of AI and machine learning applications within marketing and customer engagement. Financial fluency in budgeting, forecasting and cost optimisation. Inspirational leadership, with the ability to attract, develop and retain top talent. Results-driven mindset, with a passion for operational More ❯

position, or to perform a job, please contact us by emailing . About Us A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of … products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. More ❯

you right at the heart of a fast-paced, high-performing programme team, where your engineering expertise will be instrumental. You'll be working side-by-side with a customer-led design authority, guiding agile delivery teams from idea to deployment. If you're hands-on, proactive, and passionate about getting things done the right way, this Engineering Lead … best practices and continuous improvement. Provide end-to-end engineering governance across product development and deployment cycles Drive the adoption of tooling and automation to accelerate delivery Collaborate with customer stakeholders and internal scrum teams to deliver quality solutions Represent engineering within the design authority, influencing technical direction Promote right-sized governance and efficient engineering practices across the lifecycle … foundation and the confidence to lead by example. Technical background, ideally as a developer, integrator, or similar hands-on role Experience driving automation-first delivery across large programmes Strong customer engagement and stakeholder communication skills Flexible and pragmatic mindset with a passion for quality and efficiency Confident guiding multidisciplinary teams across the full engineering lifecycle Want to hear More ❯

and action plans. The role holder will demonstrate that they can achieve key strategic objectives including winning significant contracts through developing and building profitable relationships and understanding market and customer trends. The role holder will be responsible for closing deals and negotiating renewals with Telecoms Service Providers and clients internationally. They will lead and execute contract negotiations to a … to collaborate positively, have a passion to succeed, be prepared to take smart risks, possess leadership qualities, be able to flex your expertise and use your strong sense of customer focus to exceed expectations, every day. Sales Development Create and maintain a high-quality sustainable pipeline, creating a platform for a successful quarter-on-quarter budget attainment Maintain sales … volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors Drive territory activities and ensures strong customer engagement on all fronts Actively participate in the companys business development strategy within the context of existing accounts Build Prodapt clients brand in major Telco Service Providers, MVNO and MVNE accounts at More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯

phase of growth. 🏛🚀 About Claimer We’re an AI-native product that augments corp tax advisors/tax specialists in their processes. We’re in stealth on a major customer-led pivot (involving a new brand and product, market size goes up 40x), to be launched soon, leading to significant scaling in the following 6 months. We’ve spent … years and 2 major pivots to get here, and we’re now at a tipping point in terms of product/market fit with the customer engagement and traction to prove it. We’re working closely with enterprise design partners to ensure what we’re building works very well, then another 60+ existing customers waiting to buy what … their mind. Aware of the details within the company - the fires we’re letting burn vs those we need to fix Example areas of responsibility: Strategic planning with founders, Customer Support, Metrics & Reporting/Investor relations, Compliance, People Ops, Supplier Management, Events. The role has access to an Executive Assistant to help with logistical/admin tasks. 💪 Things we More ❯