Birmingham, England, United Kingdom Hybrid / WFH Options
SCC
Support the Sales Operations function with relevant data cleansing requirements on the CRM system, to ensure high quality data management for analysis. Skills and experience: Attention to detail: is crucial in ensuring reliable reporting and accurate use of the CRM; Organisation and time management: Managing the success of multiple … theories, and tools, recommending and implementing improvements to the process/activity, ensuring a good level of performance is maintained and targets achieved. Qualification & Experience: Experience in data analysis, RevOps, sales enablement, sales operations or business development supporting roles; Measurable experience of delivering high quality reporting and … data analysis relevant to improving a sales process; Working with a range of CRM and reporting tools such as Salesforce/Dynamics, PowerBI, Excel; Experience in contributing to change management initiatives; Involvement and participation in sales enablement groups or communities (ideal). About Us SCC is Europe's largest More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
SCC
Support the Sales Operations function with relevant data cleansing requirements on the CRM system, to ensure high quality data management for analysis. Skills And Experience Attention to detail is crucial in ensuring reliable reporting and accurate use of the CRM; Organisation and time management Managing the success of multiple … and tools, r ecommending and implementing improvements to the process/activity, ensuring a good level of performance is maintained and targets achieved Qualification & ExperienceExperience in data analysis, RevOps, sales enablement, sales operations or business development supporting roles; Measurable experience of delivering high quality reporting and … data analysis relevant to improving a sales process; Working with a range of CRM and reporting tools such as Salesforce/Dynamics, PowerBI, Excel; Experience in contributing to change management initiatives; Involvement and participation in sales enablement groups or communities (ideal). About Us SCC is Europe's largest More ❯
At Ribble, our online platform is the engine behind our customerexperience — powering everything from product configuration to checkout and fulfilment. As a PHP/Magento Developer, you’ll help us maintain, improve, and extend that platform to support growth, solve real customer problems, and enable our … ROLE This isn’t just a behind-the-scenes coding role. You’ll be working with developers, designers, and departments across the business — from customer service to marketing — helping diagnose issues, ship features, and deliver a smooth and reliable experience for our riders. We’re looking for someone … Work with frontend and data teams to deliver full-stack features Debug and resolve live issues across staging and production Support internal teams (e.g. customer service, marketing) with ad hoc issues Participate in technical planning and reviews WHAT WE’RE LOOKING FOR 1–3 years' experience with PHP More ❯
first 25 applicants Get AI-powered advice on this job and more exclusive features. At Ribble, our online platform is the engine behind our customerexperience — powering everything from product configuration to checkout and fulfilment. As a PHP/Magento Developer, you’ll help us maintain, improve, and … extend that platform to support growth, solve real customer problems, and enable our teams to move faster. ABOUT RIBBLE Ribble Cycles is the UK’s leading premium bike brand with a heritage of innovation, performance, and design excellence. We engineer and manufacture world-class bicycles in the UK, delivering … ROLE This isn’t just a behind-the-scenes coding role. You’ll be working with developers, designers, and departments across the business — from customer service to marketing — helping diagnose issues, ship features, and deliver a smooth and reliable experience for our riders. We’re looking for someone More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
TRIA
success, our client is looking to hire multiple deployment managers to support with deploying innovative mobile applications and digital solutions across UK and Ireland customer sites. Key responsibilities Lead the implementation of digital applications into customer sites to enhance customerexperience Deploy cutting-edge Digital solutions … implementations Strategically manage the direction of the roll out and coordinate multi disciplinary teams. What You'll Bring Strong stakeholder management skills Strategic thinker Experience with large-scale operational deployments, preferably of digital applications (POS/APP/Mobile/Devices/Digital screens/Kiosks) Ability to support More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
TRIA
success, our client is looking to hire multiple deployment managers to support with deploying innovative mobile applications and digital solutions across UK and Ireland customer sites. Key responsibilities Lead the implementation of digital applications into customer sites to enhance customerexperience Deploy cutting-edge Digital solutions … implementations Strategically manage the direction of the roll out and coordinate multi disciplinary teams. What You'll Bring Strong stakeholder management skills Strategic thinker Experience with large-scale operational deployments, preferably of digital applications (POS/APP/Mobile/Devices/Digital screens/Kiosks) Ability to support More ❯
and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customerexperience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are … perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s). QUALIFICATIONS (Required Experience, Education, Licenses, and Certifications) A Bachelor's degree in Information Technology/Computer Science/Business Management or an Associate's degree with equivalent … work-related experience. A minimum of 5 years related application support experience which would include exposure to creating SQL scripts A minimum of 4 years SQL database experience preferred A minimum of 2 years Help Desk experience preferred KNOWLEDGE, SKILLS AND ABILITIES: (Examples below) Excellent written and More ❯
you will play a crucial role in developing and executing our digital merchandising strategy to maximise brand visibility, increase conversion, and optimise the online customer experience. You will have a strong eye for detail, a passion for e-commerce, and experience in content management, product merchandising, and customer … Use a variety of data to identify cross and up-selling opportunities, improve shopper journey and ensure Belkin customers have a best-in-class experience across all touch points. Track and analyse customer reviews and ratings across Amazon EMEA and other platforms to gain insights into customer sentiment and product feedback. Work closely with the customer service and product development teams to address recurring product concerns and implement improvements. Take proactive measures to manage customer feedback, escalating issues when necessary. Track and report on key performance metrics (KPIs) including sales conversions, content performance, product More ❯
commitments here . The StoreManager Mission: As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand … whilst leading and developing your team, with growth always at the forefront. How you'll drive success: You and your team will deliver exceptional customerexperience through our 3 experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative - to ensure the customer is at the heart … are achieved through inventory management, VM, store layouts and experiential retail Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction You'll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to More ❯
commitments here . The StoreManager Mission: As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand … whilst leading and developing your team, with growth always at the forefront. How you'll drive success: You and your team will deliver exceptional customerexperience through our 3 experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative - to ensure the customer is at the heart … are achieved through inventory management, VM, store layouts and experiential retail Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction You’ll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to More ❯
paid day off every year to help local charities and community organisations. The Role Responsibilities You’ll deliver, through attitude and actions, an exceptional customerexperience, to meet, exceed and continuously improve standards and quality of customer service to internal and external customers. Your responsibilities will include … security and Health and Safety obligations are met. External Post sorting, Document scanning, Document indexing to work queues. Printing/enveloping high volumes of customer documentation for all areas of Operations to be mailed out. Overseeing production, issue and administration of security ID badges/fobs at HO. General … Excel), attention to detail and accuracy as well as the ability to work as part of a team or work alone. You’ll be: Customer focused, with the ability to work to deadlines and meet service level agreements. Flexible and adaptable to change. Aware of the importance of confidentiality. More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
BT Group
target audience The ability to interpret stakeholders needs, business and technical issues Have an enquiring mind, thirst for knowledge and a willingness to learn Experience Required For The Role Evidence of delivery in solution architecture in large scale complex environments Familiarity of the processes and artefacts associated with EA … frameworks such as TOGAF A background that includes cyber security, ideally with operational/delivery/forensics/etc. Experience of contributing to or producing business cases, gaining approval from stakeholders and ensuring delivery of business benefits Have experience in being a subject matter expert in a technology … field Qualifications: Possess a recognised formal security qualification in security such as CISSP, CISM, or have equivalent experience such as 5+ years in a security role Benefits On target 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave More ❯
of complex tasks that currently require human skills. Our solutions ensure Amazon's catalog information is complete, correct, and comprehensive, providing a great shopping experience for customers. We value "Work Hard. Have Fun. Make History" by sharing learning experiences and encouraging growth in various domains. Whether you enjoy mastering … We challenge each other daily, hold ourselves accountable, and enjoy engaging with customers, solving problems, and tackling complex issues. We strive to continuously improve customerexperience, product quality, support systems, and personal skills. Challenges motivate us, and we work diligently to find root causes and solutions. Key Job … Onboard clients onto the platform and educate them about features and capabilities. Minimum qualifications include: 2+ years of software development or technical support experience. Experience troubleshooting and debugging systems. Experience with Unix. Scripting skills in modern programming languages. Knowledge of web services, distributed systems, and web application development. More ❯
and operate more intelligently. With expansion already underway and a proven product, they’re now looking for a Technical Support Leader to elevate their customerexperience at scale. The new Head of Technical Support will grow and lead a new support team, shaping scalable processes, and ensuring every … and coach a high-performing technical support team Own service performance, including SLAs, incident response, and escalation Drive improvements in tooling, ticket workflows, and customer satisfaction Collaborate across Product, Engineering and Sales to share insights and fix root causes Analyse support metrics and feedback to inform roadmap decisions Experience needed: 5+ years leading support in a SaaS or cloud-first tech environment Experience managing distributed or remote teams Strong working knowledge of AWS, Azure, or GCP Clear communicator with a focus on customer outcomes Confident with CRMs, ticketing systems and service analytics Why this is an More ❯
warrington, cheshire, north west england, united kingdom
NearTech Search
and operate more intelligently. With expansion already underway and a proven product, they’re now looking for a Technical Support Leader to elevate their customerexperience at scale. The new Head of Technical Support will grow and lead a new support team, shaping scalable processes, and ensuring every … and coach a high-performing technical support team Own service performance, including SLAs, incident response, and escalation Drive improvements in tooling, ticket workflows, and customer satisfaction Collaborate across Product, Engineering and Sales to share insights and fix root causes Analyse support metrics and feedback to inform roadmap decisions Experience needed: 5+ years leading support in a SaaS or cloud-first tech environment Experience managing distributed or remote teams Strong working knowledge of AWS, Azure, or GCP Clear communicator with a focus on customer outcomes Confident with CRMs, ticketing systems and service analytics Why this is an More ❯
bolton, greater manchester, north west england, united kingdom
NearTech Search
and operate more intelligently. With expansion already underway and a proven product, they’re now looking for a Technical Support Leader to elevate their customerexperience at scale. The new Head of Technical Support will grow and lead a new support team, shaping scalable processes, and ensuring every … and coach a high-performing technical support team Own service performance, including SLAs, incident response, and escalation Drive improvements in tooling, ticket workflows, and customer satisfaction Collaborate across Product, Engineering and Sales to share insights and fix root causes Analyse support metrics and feedback to inform roadmap decisions Experience needed: 5+ years leading support in a SaaS or cloud-first tech environment Experience managing distributed or remote teams Strong working knowledge of AWS, Azure, or GCP Clear communicator with a focus on customer outcomes Confident with CRMs, ticketing systems and service analytics Why this is an More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Amazon
Partner with senior leadership to establish, prioritize, and execute improvement initiatives - Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customerexperience A day in the life As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in … manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a … on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better. BASIC QUALIFICATIONS - A degree - Relevant experience communicating with and influencing a range of different stakeholders including senior management - Relevant experience in managing large-scale programmes or projects - Advanced proficiency More ❯
Halifax, England, United Kingdom Hybrid / WFH Options
Lloyds Banking Group
become the best bank for customers. Our team in the Homes Platform is passionate about creating new services for our customers that transform the customer and colleague experience. Our culture brings together smart, hardworking people from diverse backgrounds who enjoy a collaborative and innovative environment that supports flexible and … agile working. We're creating a new strategic data capability to unlock significant business opportunities, supporting our objectives to create personalised data driven customerexperience and insight driven business decisioning. As a Data Architect, you’ll contribute across key aspects of delivery from initiation through design and into … ll understand technology implications for people and processes and will bring this to your holistic view of design. Ideally, you'll have previous career experience in software engineering or solution architecture and will be well-placed to define and sell your vision to engineers, architects, and product owners alike. More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
become the best bank for customers. Our team in the Homes Platform is passionate about creating new services for our customers that transform the customer and colleague experience. Our culture brings together smart, hardworking people from diverse backgrounds who enjoy a collaborative and innovative environment that supports flexible and … agile working. We're creating a new strategic data capability to unlock significant business opportunities, supporting our objectives to create personalised data driven customerexperience and insight driven business decisioning. As a Data Architect, you’ll contribute across key aspects of delivery from initiation through design and into … ll understand technology implications for people and processes and will bring this to your holistic view of design. Ideally, you'll have previous career experience in software engineering or solution architecture and will be well-placed to define and sell your vision to engineers, architects, and product owners alike. More ❯
remote, from our office in Cambridge. Your role: Your role will be to develop IT solutions that support GHX services and products to its customer, by developing and supporting IT web based software systems and solutions. This role has a direct impact on the GHX CustomerExperience … the desire to succeed and demonstrate the enthusiasm and energy to inspire and influence those around you. Continuous learning will be part of the experience with us so we don’t expect you to arrive knowing everything, but the following competencies will enable you to be successful in this … role: Minimum 2 years of experience of academic or commercial software development experience in: Java Relational and/or NoSQL database development Object orientation and design patterns Knowledge or experience working within an Agile environment Basic knowledge of version control systems (Git) A team player who lives More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Capsa AI
Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: Highly Competitive + Generous ESOP Visa: We More ❯
london, south east england, united kingdom Hybrid / WFH Options
Capsa AI
Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: Highly Competitive + Generous ESOP Visa: We More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Capsa AI
Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: Highly Competitive + Generous ESOP Visa: We More ❯
and financial management tools. You will be responsible for driving the strategic vision, innovation, and execution of cutting-edge fintech solutions that enhance user experience and market competitiveness. This role requires a unique blend of technical expertise, business acumen, and creativity to push the boundaries of financial technology. You … research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/… Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customerexperience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Adria Solutions
and financial management tools. You will be responsible for driving the strategic vision, innovation, and execution of cutting-edge fintech solutions that enhance user experience and market competitiveness. This role requires a unique blend of technical expertise, business acumen, and creativity to push the boundaries of financial technology. You … research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/… Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customerexperience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and More ❯