226 to 250 of 1,402 Customer Experience Jobs in the UK excluding London

About the Opportunity Our client, a leading organisation within the financial services sector, is seeking an experienced Business Analyst to support a large-scale customer, account, and asset migration onto a new platform. This role will play a key part in ensuring complex customer, operational, and data requirements … translated into clear migration rules and delivery outcomes, while maintaining a strong focus on customer experience and regulatory compliance. Key Responsibilities Define and document customer migration requirements, data rules, and business processes. Analyse customer and operational data to support migration planning and delivery. Design and improve ...

Customer/Partner Success Operations Lead Location: Protect Group UK (Leeds) Office based/hybrid Contract: Permanent, Full time Reports to: Chief Risk and Operations Officer Salary: Competitive and based on experience Must have: Fluent in English & 7+ years of experience building or running a partner/… customer success operations function About Protect Group Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through innovative technology solutions. Founded in 2016, we've rapidly grew to serve over 400 business partners across 75+ countries, with a presence in 12 global offices. ...

weekends where client activations require support About the Role The Client Success Partner will ensure that Boxbar's technology delivers the operational, commercial and customer-experience outcomes agreed with each client. The role owns the ongoing success of clients following the commercial sale. It will coordinate onboarding, activation … readiness, adoption, performance review, issue resolution and continuous improvement across the client lifecycle. This is an operationally focused customer-success role. It does not own commercial negotiation, contract expansion or revenue forecasting, although it plays an essential part in identifying opportunities and providing the performance evidence needed to support ...

supportive sales team in Rochdale. This is a fantastic opportunity to join a market-leading organisation that prides itself on quality, innovation and exceptional customer service. You'll play a key role in supporting customers, internal teams and external sales representatives, helping to ensure a seamless customer experience … benefit of a 4pm finish every other Friday. THE JOB Reporting to the Sales Manager, the Sales Administrator will be responsible for delivering exceptional customer service, processing orders efficiently, and providing valuable support to the external sales team. This is a varied role that offers plenty of opportunity ...

make everyday banking simpler, fairer and more transparent. We’re a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully and hold ourselves to the highest standards, whether that’s how we engage with our customers … have one position available, which can be based in either Manchester or London. How you will contribute and key responsibilities: As the Head of Customer and Lending Operations, you will provide strategic and operational leadership across customer service and lending operations. You will set service standards, improve processes ...

Director Data & Analytics API Experience - Data ServicesBackground: CME Group runs some of the world's largest and most important trading venues, including derivatives exchanges, FX/FI platforms. The trading participants include leading investment banks, hedge funds, proprietary trading firms, investment managers, and retail traders, as well as additional … high-impact, individual contributor (IC) role for an individual who can navigate complex enterprise systems and deliver a modern, developer-first experience. This customer-facing role serves as the technical link between our APIs and the customer, acting as a high-level practitioner who crafts SDKs and delivery ...

innovate without rebuilding from scratch. Why This Role Exists Insurance organizations are facing increasing pressure to modernize legacy systems, accelerate product innovation, improve customer experiences, and respond to changing regulatory requirements. FintechOS enables insurers to navigate this transformation successfully. As our customer footprint continues to grow … seeking an experienced Program Manager to lead complex customer-facing transformation initiatives across the insurance sector. This role exists to ensure successful program execution while strengthening strategic customer relationships. You will act as the central point of coordination between customer stakeholders, FintechOS teams, and partner organizations, ensuring ...

solution(s), orchestrating relationships as required. Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow … function or industry. Deep experience in solution sales, preferably within a CRM/Customer engagement/Customer Service Management/CX/CPaaS/CCaaS/SOM vendor An understanding of the CRM, CX or CSM solution-related business processes Experience leading virtual or matrixed teams ...

business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also … part time basis. Role Overview: Location: Leeds/Hybrid. 2–3 days per week in the office. Package: £26,000–£28,000 depending on experience Industry: Cyber Security/SaaS What You’ll Be Doing: Act as the first point of contact for customers needing product support across phone ...

working exclusively with our client to find a Customer Success Manager. About: Our client is a fast-growing data, software and analytics business helping organisations operating in complex global markets make better commercial decisions. Founded by industry specialists, the company has developed from a specialist research provider into … growth and substantial institutional investment, the business is continuing to expand internationally and invest in its post-sales organisation. It is now hiring a Customer Success Manager to onboard customers, increase platform usage and ensure users consistently receive value from its products. The Customer Success Manager will work ...

offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that … fixed term contract for 6 months. As a Product Manager (FTC - Parental Leave Cover), you will leada cross-functional squad todiscover,designand deliverinitiativestoimprove customer and broker experiences, increase operational efficiency and deliver faster,betterand more transparent lending decisions. Working across Operations, Credit, Commercial, Technology, Risk and Compliance, you will ...

deliver the higheststandards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them tocompletion. At Amazon, we're working to be the most customer …/EPMS), responsible for the building automation systems within Amazon data centers to join our EMEA team. If you are passionate about the customer experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this ...

hackajob is partnering directly with Accenture to hire for this role. Customer Data Strategy Consultant Consultant (CL9) London or Manchester Song AI and Data We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product … experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit ...

direct to consumer websites. This role will lead the planning, execution, and optimisation of the regional trading calendar, ensuring a best-in-class customer experience while delivering commercial targets. Working closely with Digital Marketing, Category Merchandising and Digital Operations teams, the Ecommerce Trading Manager will identify growth opportunities … optimise site performance to maximise revenue and customer engagement. Reporting into the Head of Commercial Ecommerce Europe and supported by a cluster level Ecommerce Trading Associate that reports into this role. Ingredients: Key Responsibilities Commercial Trading & Performance Own the day-to-day trading performance of ecommerce for the cluster ...

office working Historically sales-led, the business is now evolving into a more structured, strategically driven organisation, with a greater focus on brand, customer experience and sustainable, long-term growth. This is a key hire at an important point in that journey, with the opportunity to shape … function, influence wider customer strategy and play a senior role in how the business engages and retains its growing customer base. The Role As Senior CRM Manager, you will lead a CRM team of three within a 12-strong marketing function and take strategic ownership ...

deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we're working to be the most customer …/EPMS), responsible for the building automation systems within Amazon data centers to join our EMEA team. If you are passionate about the customer experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this ...

throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, “help to choose … customers UK wide. The Opportunity: The role purpose is to lead and develop a high-performing branch operation, delivering profitable sales growth, exceptional customer experience, and operational excellence across all customer channels. The Branch Manager is responsible for setting branch strategy, driving commercial performance, managing branch operations ...

enhancing the delivery of Digital services across the organisation. You will work collaboratively with colleagues, suppliers, and stakeholders to ensure services are reliable, customer-focused, and aligned with Welsh Water's strategic priorities.This role offers the opportunity to build strong partnerships, influence positive change, and drive continual improvement across … help create an environment where suppliers and partners work closely with Welsh Water to deliver high-quality services, innovation, value for money, and excellent customer outcomes.Working closely with teams across the business, you will help ensure service improvement opportunities are understood, prioritised, and implemented effectively, supporting our commitment ...

Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners. We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country. We ensure that we optimise the experience … world shops without our passionate team members. Both behind the scenes within the warehouses and across the front end of the customer experience, we now have an opportunity for an Area Manager to join the team. As an Area Manager at the Erith, you will be crucial ...

Senior Business Analyst in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders … both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide. Minimum Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role ...

Completion, Operations and Controls functions within our Property division. This is a high-impact leadership role responsible for ensuring the efficient, compliant and customer-focused delivery of services while driving operational excellence, risk management and continuous improvement across the business. This role is based in Basingstoke, with some travel … processes that support the continued growth of our Property business. You will work closely with senior stakeholders across the Bank, helping to deliver exceptional customer outcomes while maintaining robust regulatory and risk standards. Leadership & Strategy Lead the Pre-Completion, Operations and Controls functions, ensuring alignment to business objectives, customer ...

delighted to be recruiting a Customer Service Manager on behalf of an established ecommerce consumer brand. This is an exciting opportunity for an experienced customer service leader to shape a growing operation, manage both an in-house team and an outsourced contact centre, and deliver measurable improvements across … customer satisfaction, efficiency and retention. The Role Reporting to the Ecommerce Operations Manager, you will take ownership of the customer service function and ensure customers consistently receive a responsive, high-quality service. Your responsibilities will include: Leading, coaching and developing the in-house customer service team. Reviewing ...

Services organisation is seeking an experienced CRM Campaign Manager with strong Braze expertise to play a key role in the delivery of a major customer engagement programme. This is a hands-on delivery-focused role where you will be responsible for developing, executing and optimising CRM campaigns and customer journeys, helping the business maximise the value of their investment in Braze. With significant growth targets, improved customer data capabilities, and a major new service launch planned, this is an exciting opportunity to make a tangible commercial impact. We're looking for someone who combines strategic CRM thinking ...

development from discovery through to delivery and working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co‐op. Why this role matters As a Lead Product Manager, you'll play a key role in helping … wider product community, you'll have opportunities to apply your skills across different products and business areas as priorities evolve, building broad experience and helping us deliver the greatest value for Co‐op. This may include moving between product teams over time, giving you the chance to develop ...

Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Senior Solutions Architect, you'll be responsible for: Portfolio Roadmaps Strategic Direction Architecture Leadership Solution Design Technical Debt Visibility Change Shaping Shape customer and sales platform roadmaps. Support customer experience and digital engagement initiatives. We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture ...