226 to 250 of 801 Customer Experience Jobs in the UK excluding London

Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services … division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you . The Details You’ll Want to Know Start Date: 14th Sept ...

Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services … division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you . The Details You’ll Want to Know Start Date: 14th Sept ...

Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services … division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you . The Details You’ll Want to Know Start Date: 14th Sept ...

Banking & Financial Services Team – Financial Crime & Fraud Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We are expanding our Banking & Financial Services … division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you . The Details You’ll Want to Know Start Date: 14th Sept ...

excellent opportunity for an E-Commerce Data Analyst to join a growing analytics function where your insights will directly influence online performance, customer experience, and commercial decision-making. You'll work closely with E-Commerce and Analytics teams, helping shape strategy through data-driven recommendations. THE COMPANY They … well-established consumer-focused organisation with a strong digital presence and a commitment to using data to improve customer experiences. Their analytics team plays a central role in supporting business growth, delivering actionable insights across multiple functions. With continued investment in data and technology, they offer a collaborative environment ...

transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company … efficiency and effectiveness. You will support delivery, operational and success capabilities across the business that share the objective of providing the highest levels of customer service while maintaining overall financial goals in support of SAS Managed Cloud Services revenue growth and profitability. Defines and oversees the development of internal ...

have to bring us banking or even customer service experience, but there are essential skills that we look for: Active listening : listen carefully, retain key details, and accurately understand our customers’ concerns. Effective communication: clearly communicate information, ask the right questions, and ensure customers understand solutions. Customer-centric mindset : always aim to deliver a quality service for our customers so they have a positive experience to ensure longer lasting relationships. Empathy and support : understand the customer’s perspective and tailor your approach accordingly to support. Resilience : remain calm when dealing with customer questions ...

Customer Success Manager About the business Our client is a growing start up building a SaaS platform used by organisations around the world, mainly across America. The team currently consists of the founder and two contract software developers, and a product that customers genuinely rely on every day. They … looking for their first dedicated Customer Success hire to join them and help shape how customers are supported as the business grows. The role This is a brilliant opportunity to join a small, ambitious team early and have real ownership over the customer experience from day one. ...

vibrant place to work. We might not be for everyone, but we could be perfect for you. About the Role The Principal Product Lead (CX) owns the strategy and delivery of Autotrader's customer experience tooling and internal product capability. Working across cross-functional teams, you will deliver … between consumers, customers, and colleagues through best-in-class technology, process design, and evidence-led product thinking. This role sits at the intersection of CX strategy, internal product development, and platform optimization , balancing off-the-shelf platform capability (such as CRM, ticketing, and contact centre) with bespoke internal product development ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

industry are looking for a technical programme manager to join their senior team. Description Process Mapping & Current-State Assessment Cost-to-Serve & Performance Analysis Customer Experience & Outcome Improvement Opportunity Identification & Solution Delivery Manage and track project progress across multiple work streams to ensure timely delivery. Coordinate with cross … spending aligns with financial plans. Maintain detailed project documentation and reporting for future reference. Profile A successful Technical Programme Manager should have: Hands on experience in technical programme delivery Strong expertise in process mapping and customer journey mapping Experience in reducing cost to serve, contact volumes/ ...

industry are looking for a technical programme manager to join their senior team. Description Process Mapping & Current-State Assessment Cost-to-Serve & Performance Analysis Customer Experience & Outcome Improvement Opportunity Identification & Solution Delivery Manage and track project progress across multiple work streams to ensure timely delivery. Coordinate with cross … spending aligns with financial plans. Maintain detailed project documentation and reporting for future reference. Profile A successful Technical Programme Manager should have: Hands on experience in technical programme delivery Strong expertise in process mapping and customer journey mapping Experience in reducing cost to serve, contact volumes/ ...

clients, serving as the relationship manager between your customers and ServiceNow Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams Oversee growth of global accounts, including development and deployment of worldwide resources Build trust and deep multi … project/IT teams to CxO level Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services Qualifications To be successful in this role ...

infotainment platforms including HMI, connectivity, multimedia, and digital cockpit solutions. This role requires deep technical leadership across infotainment architectures, middleware, connectivity protocols, and user experience design. The Technical Lead ensures seamless integration of infotainment systems with vehicle domains, delivers high-quality user experiences, and drives innovation in connected … with cybersecurity, functional safety (as applicable), and OEM infotainment standards Enable continuous improvement in HMI performance, system responsiveness, and user satisfaction Direct impact on customer experience, feature performance, and digital ecosystem scalability Areas of responsibility: 1. Architecture & Systems Engineering Lead architecture definition for infotainment platforms (Android Automotive, Linux ...

Lead Service Excellence for a Growing Technology Business Service Operations Manager Doncaster, South Yorkshire with National Travel IPS, UK exists to create an exceptional customer experience by addressing real parking needs with innovative and transformative solutions. Our vision is to provide the leading parking technology ecosystem. As part … growth, we are looking for an experienced and hands-on Service Operations Manager to lead and develop the customer services and field service team from the Doncaster site. This is a fantastic opportunity to join a well-established but growing technology business that delivers innovative hardware and software solutions ...

supportand grow the assigned Customer basewhilstdelivering exceptional customer service, with the goal of becoming the trusted partner for all Communications,Connectivityand IT needs. Responsibilities: Account Managementof c.400customers. Remote review meetings,opportunityseekingand end-to-end sales process. To completereviewswith an aim to ensure customer satisfaction, strengthen customer … sales target by the end of each month. Work alongside Provisioning and Support teams across the business to orchestrate the smoothest and best customer experience possible Ensure escalations are raised within the business at theappropriate timeto ensure the swiftest possible resolution. Full product portfolio knowledge to enable full ...

organisations. Working alongside experienced Procurement Advisory Consultants, you'll help deliver valuable insights, coordinate key activities, and provide the operational support that enables successful customer outcomes. Why this role? This role sits at the heart of our Procurement Advisory service, helping customers make informed decisions about their software investments. … fantastic opportunity to develop specialist knowledge, build customer-facing experience, and learn from experienced consultants in a growing area of the business. Unlike many entry-level roles, you'll gain exposure to real customer projects from day one, developing skills across procurement, software licensing, commercial analysis ...

capability. The Company They are a consumer-focused digital business with a large and engaged user base. The organisation is investing heavily in growth, customer experience, and data-driven decision making. The analytics function is expanding to support product, marketing, and commercial teams across a range of strategic … initiatives. The Role and Deliverables Own product analytics workstreams focused on growth, acquisition, engagement, and customer behaviour. Design, analyse, and communicate the results of experiments and product changes across the customer journey. Partner with product, marketing, and commercial stakeholders to identify opportunities and influence strategy. Develop and maintain ...

Customer Success Manager Location: Gloucestershire, Herefordshire & Worcestershire (Hybrid with customer visits) Salary: Up to £45,000 + benefits Build relationships. Add value. Help customers grow. We're looking for a Customer Success Manager to join a growing Managed Service Provider supporting organisations across Gloucestershire, Herefordshire and Worcestershire. … them achieve their goals. You'll work closely with technical teams across IT Support, Cyber Security and Software to ensure customers receive an outstanding experience while helping shape long-term technology roadmaps. If you enjoy building relationships, solving problems and making a real difference to customers, we'd love ...

where you do it. Target Openings Join the company as we transform our Technology landscape. Our Software Engineering team enables a seamless customer experience through technology solutions. What Is the Opportunity? As an Assistant Vice President, Software Engineering you will lead our Engineering team to accelerate growth … transformation of our Technology. You will leverage your leadership skills and engineering experience to strategically plan, influence, and execute design, development and implementation of complex problems and establish best practices and standards. The company Europe currently offers flexibility to employees who wish to work on a hybrid basis ...

helping shape product strategy, engineering, AI, enterprise growth and the future direction of the business. You'll influence everything from roadmap prioritisation and customer experience to fundraising, enterprise partnerships and scaling our engineering capability. What You'll Own Product Strategy Define and evolve the product vision for Opus. … Prioritise the roadmap based on customer impact and commercial value. Translate customer feedback into scalable product improvements. Lead rapid product iteration and innovation. Identify opportunities where AI and automation can unlock competitive advantage. Engineering Leadership Lead and grow a high-performing engineering function. Drive engineering standards, architecture ...

Deploying standardised Windows images across multiple device types using tools such as Intune and SCCM Configuring operating systems and applications to meet internal and customer standards Diagnosing and resolving imaging and deployment issues Carrying out hardware repairs including fault finding, part replacement, and system restoration Visiting customer sites … repair and imaging facility clean, organised, and audit ready Hours: 36 hours per week, Monday to Friday - hours to be agreed locally. SKILLS AND EXPERIENCE REQUIRED Experience in PC imaging, deployment, troubleshooting, and repair Strong working knowledge of Windows operating systems Hands-on experience with tools such ...

annum Job Type: PermanentA growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination … enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative ...

Summary Reporting to the Head of Services, you will play a key role in ensuring the smooth operation of the Managed Services and customer support functions, providing exceptional support to both customers and internal teams. This is a varied role that combines customer service, operational coordination and continuous … opportunities to take on additional responsibility, mentor colleagues and help shape the future development of the Managed Services function. Personal Specification 2+ years' experience within a service administration, service desk or managed services environment Excellent organisational and time management skills Strong customer service focus with an excellent telephone ...

family-owned, award-winning dental manufacturer and supplier, providing over 25,000 product lines to customers across the UK. Built on strong customer relationships and a commitment to continuous improvement, we pride ourselves on delivering outstanding service, quality products and exceptional customer support. As our business continues … A+ Content where appropriate. Ensure product information, pricing and digital assets remain accurate and up to date across all online platforms. Monitor sales performance, customer behaviour and marketplace analytics to identify opportunities for growth. Conduct competitor and market research to improve product visibility and maximise online sales. Support ...