226 to 250 of 558 Customer Experience Jobs in the UK excluding London

like broadband, energy, and more, offering top-tier brands including Sky, Virgin, and TalkTalk. We're looking for money-motivated individuals with at least one year of proven sales experience who are confident, resilient, and thrive on building rapport over the phone. You'll need to hit targets, manage your own KPIs, and deliver an outstanding customer experience … and love being on the phone, this is definitely worth a closer look. ACS are recruiting for a Telesales Agent. If you feel that you have the skills and experience required in this advertisement to be a Telesales Agent submit your CV including an outline of your experience as a Telesales Agent. It is always a good idea … to include a covering letter outlining your experience as a Telesales Agent with your application as this will enhance your chances of selection and improve your prospects of landing the Telesales Agent role you desire. More ❯

We're partnering with a high-growth, tech-enabled business backed by leading private equity investors. Operating at the intersection of technology, innovation, and customer experience, the business is scaling rapidly across the UK and internationally. With strong commercial traction and a clear road map for expansion, this is an exciting opportunity to join at a pivotal stage … time of transformation and scale. This role is ideal for a newly qualified ACA or CA (Big 4 trained) who wants to leave audit behind and gain hands on experience in a fast-moving, high-performance environment. You'll be responsible for delivering accurate financial reporting, managing key elements of the month-end and year-end close processes, and … initiatives and support system/process improvements What We're Looking For: Newly qualified ACA or CA (Big 4 trained only) Strong technical knowledge of IFRS or UK GAAP Experience preparing or supporting financial statements and audit delivery High attention to detail and strong problem-solving skills Excellent communication skills and confidence working with stakeholders Proactive and adaptable, with More ❯

and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of … Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT More ❯

governance and compliance. About Us: We’re a highly-respected & nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world.. Entering an ambitious growth phase, the demands on our Professional Services function have increased and we are now … evaluating project performance• Designing and improving operational processes• Developing and executing effective communication plans• Managing project risks and ensuring compliance• Overseeing commercial aspects of project delivery Your skills and experience you will bring: • Proven background in B2B environments, ideally within IT Managed Services• Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM)• Strong working knowledge of PRINCE2 and Agile … governance frameworks• Extensive experience in delivering technical projects, within the Microsoft Cloud ecosystem• Track record of evolving, restructuring, and maturing PMO functions• Demonstrable success in leading and developing high-performing teams• Solid understanding of financial governance across multiple projects, including budget management, invoicing, scope changes, and forecasting• Skilled in producing weekly highlight reports and maintaining accurate project tracking• Exceptional More ❯

Starting as an Apprentice Test Analyst at Northern can lead to a wide range of career paths within tech and the wider rail industry. You'll gain hands-on experience testing real systems that help keep our trains running – and build valuable skills that open doors beyond the apprenticeship. Many apprentices stay with us and move into permanent roles. … of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and More ❯

your opportunity to help shape and develop this growing business. We're looking for a proven track record of delivering successful, multi-channel B2B campaigns. You should also have experience using marketing automation and analytics tools, content management systems, and customer experience tools. The Role: As a Vendor Marketing Manager, your primary focus will be planning, delivering More ❯

organisation where you can really make a difference. We a great opportunity for a highly experienced Win 11 Build & Deployment Engineer to join the team. One of our Banking customer is running a project to modernise their end point devices: Windows physical machine across its estate (Admin & Retail). The role is to build and configure Windows 11 Key … swap devices or to resolve issues which are best resolved 'hands on') - Onsite deployment (for awkward branches which don't fit to existing schedule e.g. emergency reschedules) Key Skills & Experience: - Mobile (able to drive to al required branches). UK license is a must - Strong communication skills (able to effectively work with Branch Colleagues and walk them through problem … resolution) - any relevant experience in dealing with Branches would be handy - Strong technically with good troubleshooting skills on Windows 11 - Already familiar with W11 build process & tooling- with Intune knowledge * Windows deployment background * Banking customer experience * Intune knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting More ❯

sales targets, KPI's and other business requirements, from taking an initial brief through to final implementation of the app * Code engaging user interfaces using native technologies to improve customer experience * Build and deploy mobile applications to accommodate all changes required by the business * Provide best practice advice on native pattern & development into the user-led design workshops … and end to end journeys * Liaise with business to identify, specify and document development requirements. * Recommend solutions that meet customer needs and ensure business users understand * Help define the software architecture of new features for existing apps and future apps * Create effective information architecture models; defining the relationship between the mobile app navigation, device functionality and services the app … integrates with, ensuring this matches customer journeys to drive agreed digital outcomes * Responsible for a full CI/CD pipeline with both unit and UI testing strategies to ensure a robust product is released Key Skills & Experience: * You will have a proven track record as an Android Developer. * Good understanding of Android platform with a good proficiency in More ❯

is responsible for managing all first line service and support tasks for Computershare customers across the globe and ensuring business critical systems remain available at all times. Ensuring that customer experience is paramount at all times, the Service Desk function is responsible for logging all incidents and requests, including categorisation, prioritisation and where possible providing a first contact … a mentor who will focus on preparing you for a job as a self-sufficient apprentice analyst through shadowing, training and increasing the your service knowledge. Responsibilities: Respond to customer queries and requests via a number of methods including phone calls, live chat service, email and support tickets. Provide first contact resolution (FCR) through troubleshooting whenever possible using the … external audit requirements, business regulations, and service level agreements. Desirable skills: Professional and courteous telephone manner. Willingness to work flexible hours/shifts. Strong verbal and written communication skills. Experience of working in a team. Able to learn new technologies and work in a technical environment. Able to follow set processes & procedures and highlight potential improvements. Understanding of Microsoft More ❯

Some of your duties will include: - Developing and implementing comprehensive web marketing strategies to drive online sales - Generating reports, analysing performance data and developing actionable sales strategies - Improving user experience by ensuring a seamless and high-quality customer experience - Collaborating with industry specialist sites to ensure seamless integration of systems - Working closely with the product management team More ❯

This fantastic opportunity allows you to join our Sales and Customer Success team in a blended role, gain a formal qualification while developing core communication, problem-solving, and commercial skills that will set the foundation for a successful career in customer-focused roles. We can be flexible about the September start date. Role Direct responsibilities of the role … include: Maintain and update the CRM system with accurate customer and prospect information Assist in the creation and scheduling of email sales campaigns, including drafting content and tracking engagement Log all customer interactions and activities to ensure a clear record of communications and follow-ups Support the sales team with lead generation, research and qualification of new business … opportunities Help prepare sales proposals and presentations for prospective clients Respond to inbound customer enquiries via phone and email, providing timely and professional support Monitor and report on campaign performance and customer feedback to the wider team Collaborate with the marketing team to align messaging and support promotional efforts Participate in team meetings and contribute ideas to improve More ❯

Account Manager (Office-Based, £26-30k) Are you super-organised, customer-focused, and ready to step into a role where you'll truly make a difference to clients every day? We're looking for an Account Manager to join a small, friendly office team supporting customers with their IT needs in a professional, non-technical capacity. This is … of contact for customers, ensuring their satisfaction and supporting their IT wellbeing. Building relationships with customers through regular check-ins to ensure they're happy and feel supported. Taking customer requirements, queries and orders, then organising responses by liaising with the technical team and suppliers. Creating and sending quotes through and processing confirmed orders accurately. What we're looking … tasks with accuracy. Strong admin skills and the ability to follow up and follow through. Confident communication skills with the ability to listen and build rapport with customers. A customer-focused mindset with a can-do, solutions-focused attitude. Good common sense and the ability to use your own initiative. Strong research skills to gather the right information for More ❯

essential services running smoothly. You’ll join a growing team, helping to manage resources, support timelines, track progress, and flag issues before they grow, while you build the skills & experience to shape a long-term future in digital project delivery. Role Helping plan, run and track IT projects, making sure they stay on course Supporting the management of resources … Training Starting as an Apprentice IT Project Manager can lead to a wide range of career paths within tech and the wider rail industry. You’ll gain real-world experience supporting digital projects that help keep everything running behind the scenes – and develop valuable skills that open doors beyond the apprenticeship Many apprentices stay with us and move into … of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and More ❯

key stakeholders in marketing, merchandising, CRM, and tech, this role will shape the commercial success of the brand's digital channels, with a focus on conversion, revenue growth, and customer experience. The ideal Ecommerce Manager thrives on data, loves a fast-moving environment, and is ready to lead on execution and optimisation. Key Responsibilities Owns the day-to-day … monitor trading performance and identify optimisation opportunities Leads daily/weekly trade meetings and delivers performance updates to stakeholders Manages site merchandising, category optimisation, and product recommendations to enhance customer experience Partners with UX/design and development teams to brief improvements and test new functionality Ensures smooth site operations and commercial readiness across all digital touchpoints Tracks More ❯

key stakeholders in marketing, merchandising, CRM, and tech, this role will shape the commercial success of the brand's digital channels, with a focus on conversion, revenue growth, and customer experience. The ideal Digital Trading Manager thrives on data, loves a fast-moving environment, and is ready to lead on execution and optimisation. Key Responsibilities Owns the day-to … monitor trading performance and identify optimisation opportunities Leads daily/weekly trade meetings and delivers performance updates to stakeholders Manages site merchandising, category optimisation, and product recommendations to enhance customer experience Partners with UX/design and development teams to brief improvements and test new functionality Ensures smooth site operations and commercial readiness across all digital touchpoints Tracks More ❯

key stakeholders in marketing, merchandising, CRM, and tech, this role will shape the commercial success of the brand's digital channels, with a focus on conversion, revenue growth, and customer experience. The ideal Digital Trading Manager thrives on data, loves a fast-moving environment, and is ready to lead on execution and optimisation. Key Responsibilities Owns the day-to … monitor trading performance and identify optimisation opportunities Leads daily/weekly trade meetings and delivers performance updates to stakeholders Manages site merchandising, category optimisation, and product recommendations to enhance customer experience Partners with UX/design and development teams to brief improvements and test new functionality Ensures smooth site operations and commercial readiness across all digital touchpoints Tracks More ❯

key stakeholders in marketing, merchandising, CRM, and tech, this role will shape the commercial success of the brand's digital channels, with a focus on conversion, revenue growth, and customer experience. The ideal Digital Trading Manager thrives on data, loves a fast-moving environment, and is ready to lead on execution and optimisation. Key Responsibilities Owns the day-to … monitor trading performance and identify optimisation opportunities Leads daily/weekly trade meetings and delivers performance updates to stakeholders Manages site merchandising, category optimisation, and product recommendations to enhance customer experience Partners with UX/design and development teams to brief improvements and test new functionality Ensures smooth site operations and commercial readiness across all digital touchpoints Tracks More ❯

UX/UI, Mobile App, Cloud, Firmware and Electronics. The Project Manager s focus is on the software/app/cloud par but bonus points if you have experience of all areas They build an end to end solution for a consumer electronics product, but a background in technical project management of any physical product is welcomed. About … environment so the Technical Project Manager will be well versed with an Agile way of working. Someone from a Waterfall background wouldn t be quite right. About you: Agile experience is essential . You must have worked with Jira, ran Agile sprints/processes and have a background of running customer experience through Agile. The ability to More ❯

UX/UI, Mobile App, Cloud, Firmware and Electronics. The Project Manager’s focus is on the software/app/cloud par but bonus points if you have experience of all areas They build an end to end solution for a consumer electronics product, but a background in technical project management of any physical product is welcomed. About … environment so the Technical Project Manager will be well versed with an Agile way of working. Someone from a Waterfall background wouldn’t be quite right. About you: Agile experience is essential . You must have worked with Jira, ran Agile sprints/processes and have a background of running customer experience through Agile. The ability to More ❯

Video - YouTube ACCOUNT EXECUTIVE Arrow's Enterprise Computing Solutions is looking for an Account Executive. In this position, you will be responsible for providing your allocated customers a great customer experience by building strong trusting relationships with them. Understanding the market and been able to position products from Arrow's line card within their business to help develop … and time management skills Can work effectively in a team environment. You have the capacity to identify issues and propose solutions You have a strong desire to provide excellent customer service What's in it for you? This is a full-time position Working hours: Mon-Fri 9.00-5.30 with 1h for lunch, however due to the nature of More ❯

this could be the role for you! About us We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … team. Who are we looking for? Your in-depth knowledge of C#, .NET core & ASP.NET core, will enable you to swiftly become a productive member of the team. Your experience working in an agile environment will allow you to integrate seamlessly into the ways of working within the team. Your drive for self-improvement, both technically and in your More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role will … to 5.00pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 29th August 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer THE DEVELOPMENT MANAGER LTD The Development Manager More ❯

We are seeking an experienced DataProtection Officer to lead the development and maintenance of a robust data protection policy across our organisation. Our uncompromising focus on product excellence and customer experience is at the heart of everything we do, and we are rated Excellent on Trust Pilot, however we also do so much more. CR Smith is Scotlands … number one home improvement specialist, designing, manufacturing, and installing beautiful windows, doors and extended living spaces specifically for Scottish homes. With over 50 years experience, we are an established and trusted brand. In addition to our domestic Lorimer range, our business also includes our growing FIX repair and upgrade service and a commercial division that supplies high quality windows … the point of contact for supervisory authorities and individuals on privacy matters, including data breach notifications and access requests. To be successful in this role, you will need: Proven experience as a Data Protection Officer or in a similar data privacy/compliance role. Strong knowledge and practical understanding of GDPR , PECR , and other relevant data protection regulations. To More ❯

the forefront of initiatives focused on enhancing ticketing processes and app functionalities. You will collaborate across multiple teams and modes, driving operational efficiencies and delivering key deliverables for improved customer experience. Contract length: 6 months Working pattern: Hybrid, 2-3 days on site Rate: £500 a day IR35: Outside Key Responsibilities Confirming the scope of app changes, retail channels More ❯

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms, ideally data warehouses … of Agile frameworks and Product delivery. Analytical mindset and ability to prioritise based on value derived from data insights. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value … against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams to achieve their best work. Minimum criteria Demonstrable experience as a Product Owner or in a similar role. Experience as a Data Product Owner or Product Owner for data/analytics platforms. More ❯