226 to 250 of 651 Customer Experience Jobs in the UK excluding London

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for two adaptable and dynamic analysts to join our Global Customer Team; these are high-impact roles where … will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. While both roles share a core ...

Head of Sales, you will lead a talented sales team, driving revenue growth and expanding our active customer base. You'll combine operational excellence with people-centred leadership, ensuring the team is equipped, motivated, and engaged. You will work closely with internal teams and external partners to deliver compelling … market initiatives, enhance customer experience, and streamline sales operations. Key Responsibilities Team Leadership & Coaching Lead, mentor, and develop the sales team to build strong, long-term customer relationships. Foster a high-performance culture focused on responsiveness, engagement, and solution selling. Provide regular coaching, performance feedback, and alignment ...

Title : Customer Success Manager - Canary Care Location : Winchester with a minimum of 3days on-site Salary : £36,900and a discretionary bonus Were Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more efficient support that helps people … between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a Customer Success Manager, youll be the trusted partner for our customers, supporting them from onboarding through to long-term success. Youll embed yourself into each clients ...

well-known brands, were on a mission to simplify HR and make it more impactful. Were now looking for a passionate and proactive Senior Customer Success Manager to join our growing team . If you have a strong background in SaaS customer success - ideally within the HR/…/People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, wed love to hear from you . The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory ...

authorised to work in the UK The Role Qualitex Supplies is a family-owned distributor of luxury bathroom products with over 35 years' experience and a strong “family feel” at its heart. We are seeking a motivated and customer-focused Technical & After Sales Support Assistant to join … Aylesford head office team. This role is ideal for someone who enjoys providing excellent customer service, handling technical enquiries, supporting the sales team, and ensuring smooth after-sales processes. You will assist with order processing, technical support, product enquiries, parts sourcing, and liaising with suppliers and internal teams. ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … existing testing tools and frameworks. Implement Test Automation : Implement test automation solutions, including scripting, framework development, and tool integration. ROI on automation testing : Ensure Customer have RoI on testing tools by realizing productivity and efficiency gains in testing area Collaborate with Stakeholders: Collaborate with stakeholders, including testing teams, development ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

front-end fundamentals, with a solid understanding of SEO and accessibility standards. A high level of attention to detail, strong problem-solving skills, and experience contributing to or managing Design Systems will be highly valued. Experience within B2B or trade-focused environments would be advantageous. Key Responsibilities Website … Design & User Experience Collaborate with internal stakeholders to understand business goals, user requirements, and brand standards. Lead UX/UI improvements to enhance customer experience, usability, and conversion performance. Design and implement website layouts aligned with brand guidelines. Design, Prototyping & Visual Assets Produce wireframes, page layouts ...

Title: Customer Success Manager Location: Winchester with a minimum of 3 days on-site Salary: £36,900 and a discretionary bonus We're Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more efficient support that helps … between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a Customer Success Manager, you'll be the trusted partner for our customers, supporting them from onboarding through to long-term success. You'll embed yourself into ...

sales team, responsible for driving revenue growth and market share within your assigned territory. You will develop and execute strategic sales plans, build strong customer relationships, and leverage Viavi's innovative solutions to meet the evolving needs of our clients in the telecommunications and networking industries. Duties & Responsibilities: * Develop … lead generation to proposal development, negotiation, and closing deals. * Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at customer accounts. * Conduct in-depth customer needs analysis and effectively position Viavi's products and services as solutions to their challenges. * Collaborate closely with internal ...

iHasco colleagues. You will get to know the core features of our iHasco eLearning at an experienced level. The primary responsibility is to handle customer issues over the phone as well as through tickets, email and live chat. Technical Support must be able to identify the issue by troubleshooting … testing with the customer and work with the Development Team as needed, to resolve any issues to our customer’s satisfaction. You will have the opportunity to improve processes and customer experience by creating new knowledge about our product and providing your insights to fellow colleagues ...

growing, and so we’re hiring talented people who are purpose driven and want to use and develop their skills to deliver an awesome experience to our customers. Our team is engaging, inquisitive, and inclusive, reflecting many different beliefs and backgrounds. We welcome people who can bring diversity … reporting to the Head of Product & Platform, you’ll play a key role in delivering the development of Wealthify’s core platform. Collaborating with Customer Service, Cash and Investment Operations, Investment Management and Software Engineering professionals, you’ll take ownership of delivering some of the most critical projects ...

Bonus + Benefits Join one of the UK s most established retail organisations, operating nationally with a strong reputation for quality, customer experience, and product design. With a large store footprint and growing online presence, the business continues to invest in data and analytics to drive smarter commercial … across the organisation. This is an opportunity for a Commercial Analyst to play a key role in delivering actionable insights across sales, inventory, and customer performance. Working closely with senior stakeholders, including board-level leadership, you ll transform complex retail data into clear commercial reporting that supports strategic decision ...

Unity. Work closely with the Programme Manager, Project Managers, Organisation Design, People Partners, Comms and Change Managers to ensure timely and effective delivery. Skills & Experience Proven experience in business analysis and process mapping (e.g. Visio, Lucidchart). Workshop facilitation. Strong stakeholder engagement skills, with the ability to navigate … complex matrix environments. Delivery-focused mindset with experience in transformation programmes. Comfortable working in ambiguous and evolving environments. Experience in automotive, digital, or customer experience domains is a plus. Qualifying Questions (All must be TRUE to progress): 1. End-to-End Process Mapping I have personally ...

helping ecommerce brands identify their ideal 3PL (Third-Party Logistics) partner. By simplifying the process, we enable businesses to make informed decisions that impact customer experience, margins, and scalability. Leveraging a smart algorithm and a vetted network of 3PL providers, our platform delivers tailored quotes in under … tools at speed to test ideas and feed validated requirements into the product roadmap Embrace AI and emerging technologies where they meaningfully improve outcomes Experience & Technical Skills 5+ years of professional software engineering experience 3+ years building frontend applications with React and Next.js Advanced proficiency in JavaScript ...

Technical Support Director Telford Permanent Up to circa £75,000 per annum (experience dependant) + Bonus + Car + other perks Are you a hands-on engineering leader ready to make a real impact? This established and globally recognised engineering business is seeking a dynamic Technical Support Director … take full ownership of customer-facing technical functions, with a strong emphasis on strengthening After-sales and Service Support . This critical, high-impact role offers the opportunity to enhance customer experience, elevate operational performance, and lead teams at the heart of product commissioning, service and lifecycle ...

Potential Extension) Rate: Circa £600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining … banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. ...

delivery sheet. To be responsible for communicating with the Logistics/Installation Management any issues regarding delivery of equipment to the customers. Providing customer training in use of equipment being delivered. Removal of traded in equipment from customer premises as and when instructed ensuring they have been correctly … Health & Safety Regulations and adhere to them while working in company workshops. Attend training courses and meetings as and when required. SKILLS AND EXPERIENCE REQUIRED Collaborates with others to achieve a common goal, communicating in all forms in an appropriate manner. Have a working knowledge of EU Driving Regulations ...

Technology Senior Architect Location: London (open to Manchester/Birmingham) Level: Senior Manager Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy … operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: song Role Summary: Join Accenture’s Customer Technology team to shape and deliver large-scale personalisation, CMS, DAM, and MRM initiatives across leading brands. You'll architect and deliver content supply ...

lights. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. SKILLS AND EXPERIENCE REQUIRED Experience launching and commercialising digital, automation or IT-enabled services within Managed Services, SaaS, workflow or document environments. Strong commercial judgement - you can build … disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on – we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications ...

lights. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. SKILLS AND EXPERIENCE REQUIRED Experience launching and commercialising digital, automation or IT-enabled services within Managed Services, SaaS, workflow or document environments. Strong commercial judgement - you can build … health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome ...

agile manner, close to your customers and in a key position to learn about a range of products. Salary : Circa £64,000 depending on experience Dynamic (hybrid) working : 5 days per week on-site due to workload classification (Bristol based) Security Clearance : British Citizen or a Dual UK national … making the platform reliable, resilient, and easier for the rest of the engineering team to build on. The work you'll do directly affects customer experience, engineering velocity, and overall product health. What we're looking for from you: Previous Software Engineering Experience Prior experience with ...

Product Owner – Digital Customer Ordering Platform Midlands | Hybrid | Permanent | £55-£58k per year We are supporting a Midlands-based business that is hiring a Product Owner to support a high-profile, customer-facing ordering app. Hands-on experience with consumer-facing ordering platforms is essential - ideally within … uptime, speed, and real-time integrations are critical. What You’ll Do: Own the product roadmap end-to-end Deliver features that directly impact customer experience Manage backlogs and prioritisation in an agile environment Collaborate with tech, operations and commercial stakeholders Ensure performance, resilience and seamless integrations What ...

oversight of the IT team and typical IT operations, whilst driving forwards their technology & digital transformation agenda. Applicants must have demonstrable experience leading an IT function and must have experience in delivering digital transformation initiatives, this will include: Business system optimisation and integration - ERP, CRM, Supply chain technologies … implement a data strategy, including data governance and a data lake, enabling near Real Time reporting and insight for operational management and to improve customer experience Commercial and relationship management of strategic Technology and IT Infrastructure suppliers Digitisation and automation of manual business processes Creation of BI dashboards ...