451 to 475 of 502 Customer Experience Jobs in the UK excluding London

transforming how field service businesses operate across the globe. Our cutting-edge SaaS platform helps service teams streamline operations, boost productivity, and deliver exceptional customer experiences - anytime, anywhere. Whether it's job scheduling, asset management, forms, or invoicing, Klipboard gives field service businesses the digital tools they need … other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role ...

relevant processes Keep up to date with legal developments and advise on HR compliance THIS IS YOU Education & Professional Credentials Relevant HR experience or Senior HR Advisor experience. Confident, proactive, and able to work independently. Strong stakeholder management and influencing skills. CIPD Level 5+ (or equivalent experience). … Experience & Background Familiarity with a broad range of HR functions: e.g. recruitment/talent acquisition, performance management, employee relations, HR operations and compliance. CORE BEHAVIOURS Integrity & stewardship: Acts ethically, ensures compliance, and safeguards the company’s reputation. Customer obsession: Prioritises responsiveness, accuracy, and service quality in every interaction. ...

chance to take ownership of end-to-end machine learning products within a large-scale personalisation programme, where data science directly shapes customer experiences. You will work on production systems rather than proofs of concept, with clear visibility of impact across a highly engaged user base. The role combines … science and machine learning products, from problem definition through to deployment and iteration Design, build, and maintain production-ready ML systems that drive personalised customer experiences Lead a small delivery pod, providing technical direction and mentoring to data scientists Translate ambiguous business problems into well-scoped, measurable data science ...

pivotal moment where strategic freedom, commercial ambition, and deep market need converge. We’re looking for someone who combines sharp business thinking with customer obsession, and who thrives in an environment where ideas turn into outcomes, quickly. The certification portfolio sits at the heart of our client value proposition … innovation-oriented business. You’ll have direct access to the executive leadership team and investors. End-to-end ownership: From proposition design to customer journey and go-to-market. You’ll be accountable for delivering real impact, not just features. What you’ll be doing: Own and drive ...

enhancing the e-commerce shopping experience. This role is paying up to £45,000 and is on site 5 days a week Skills and Experience: 3+ years of experience in UX design for e-commerce platforms or digital products. Proficiency in user-centred design methodologies and the ability … with a portfolio highlighting standout design projects. Familiarity with web analytics tools (e.g., GA, Pendo, Hotjar) and an understanding of e-commerce user behaviour. Experience with A/B testing concepts and an openness to collaborate with CRO specialists. Agile workflow experience, focused on iterative design and collaboration ...

Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with ...

Operational AI Identify anomalies and optimisation opportunities within Intercom Support chatbot expansion into new products, use cases, and markets What were looking forTechnical expertise Experience working with chatbot platforms (Intercom preferred; Zendesk AI, Ada, LivePerson, Drift also considered) Proven experience improving chatbot performance through prompt design Strong understanding … concepts (grounding, retrieval, hallucination) Confident in building reports using Excel or Google Sheets Experience managing structured knowledge bases (Intercom, Zendesk, Notion, Confluence, etc.) Behavioural skills Native-level French and fluent English (C1/C2) Highly autonomous and comfortable working across international teams Structured, methodical approach with the ability ...

role in the success of a fast-growing tech company. Role Overview The Internal Account Manager will take ownership of a portfolio of customer accounts, becoming the go-to contact for all enquiries, support and ongoing relationship development. This is a role where enthusiasm, commercial awareness, and a passion … delivering exceptional service truly make a difference. Key Responsibilities Managing a portfolio of customer accounts and ensuring they receive first-class service Acting as the main point of contact, building strong and trusted B2B relationships Creating accurate and compelling quotations tailored to customer needs Following up quotations ...

Year FTC - Hybrid - Burton-on-Trent We're looking for a Digital Architect to help shape and govern digital solutions that deliver exceptional customer experiences and power a large-scale digital transformation. You'll work in a fast-moving, agile environment, collaborating closely with product, engineering, and delivery teams … wider enterprise architecture vision and governance frameworks Championing modern engineering practices, including test-driven and behaviour-driven development What you'll bring Proven experience designing and architecting digital solutions, ideally in complex or large-scale environments Strong knowledge of mobile platforms, CRM, eCommerce, and cloud technologies (Azure and/ ...

+ benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities … business to unlock insight, guide product strategy, and influence decision-making. You'll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support ...

SOFTWARE GRADUATE FULLY REMOTE SALARY - COMPETITIVE Our client is an innovative IT company, focused on enhancing their software solutions and customer experience. Role Overview: They are seeking a motivated individual with a background in IT or accountancy to support their chat bot and knowledge base development. The role involves … essential) Familiarity with Java and other programming languages is a plus. Strong analytical and research skills. Excellent communication and problem-solving abilities. Preferred Skills: Experience with AI and chat bot technologies. Knowledge of software development life cycle. What We Offer: A dynamic and supportive work environment. Opportunities for professional ...

role in the success of a fast-growing tech company. Role Overview The Internal Account Manager will take ownership of a portfolio of customer accounts, becoming the go-to contact for all enquiries, support and ongoing relationship development. This is a role where enthusiasm, commercial awareness, and a passion … delivering exceptional service truly make a difference. Key Responsibilities Managing a portfolio of customer accounts and ensuring they receive first-class service Acting as the main point of contact, building strong and trusted B2B relationships Creating accurate and compelling quotations tailored to customer needs Following up quotations ...

service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As a successful candidate you will possess proven experience in an IT Support role and a degree in IT or a CompTIA certificate or similar would be beneficial together with excellent communication, interpersonal ...

established organisation operating at significant scale, with a strong focus on digital transformation and innovation. Technology sits at the heart of how they deliver customer experiences, and engineering teams are encouraged to think creatively and challenge existing approaches. THE ROLE As a Senior Backend Engineer, you will Design, build … improve CI/CD pipelines and DevOps ways of working. Translate business requirements into robust technical designs and well-documented solutions. SKILLS AND EXPERIENCE The successful Senior Backend Engineer will have the following skills and experience: Strong commercial experience with TypeScript and Node.js. Proven ability to build ...

those around you. What you'll need... Expertise in Python and React. Proficiency working with multiple data sources and designing expressive APIs using GraphQL. Experience working with design systems and component libraries. Excellent understanding of fundamental coding principles and best practices and experience applying these to create robust … scalable, maintainable software. Proven experience of collaborating within teams and across disciplines. A track record of taking ownership of the development of features from inception through to delivery. Any of the following would be a bonus Proficiency in TypeScript and . A working knowledge of AWS and infrastructure ...

that all-important first point of contact for potential clients, you’ll identify new sales opportunities, pitch Aptean’s products, and build lasting customer relationships. Key Responsibilities: Generate, qualify, and develop new business opportunities in defined target markets for specific Aptean product lines. This role will primarily use outbound … Ability to speak knowledgably to senior management and articulate a clear benefit case. The role might require up to 40% of travelling. About you: Experience working with B2B software solutions. Outbound lead generation/business development experience is strongly preferred. Experience with sales tools including SalesLoft, ZoomInfo ...

German speaking Account Manager to own and expand relationships with partners. This role is centred on strengthening key accounts, delivering consistent value to customer and identifying opportunities to grow revenue across the full product portfolio. You will act as a primary point of contact for distribution partners, ensuring … Working closely with Business Development Managers, you’ll help unlock new opportunities within existing accounts while contributing insights that shape business strategy, processes, and customer experience. Key Responsibilities Take ownership of a portfolio of accounts across the DACH region, driving revenue growth through proactive account management Build and maintain ...

seeking a bilingual Account Manager to own and expand relationships with partners. This role is centred on strengthening key accounts, delivering consistent value to customer and identifying opportunities to grow revenue across the full product portfolio. You will act as a primary point of contact for distribution partners, ensuring … Working closely with Business Development Managers, you’ll help unlock new opportunities within existing accounts while contributing insights that shape business strategy, processes, and customer experience. Key Responsibilities Take ownership of a portfolio of accounts across the EMEA region, driving revenue growth through proactive account management Build and maintain ...

nearshore model (UK & Sofia). You’ll be responsible for ensuring our managed services portfolio is scalable, resilient, commercially sound, and delivering an outstanding customer experience. This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments … scalable, commercially sound, and aligned to wider business objectives. Lead and develop service desk, service delivery, and engineering leadership teams, fostering a high‐performance, customer‐centric culture across all service functions. Hold full accountability for 24×7 managed service operations across UK and near‐shore teams, ensuring resilience, coverage ...

nearshore model (UK & Sofia). You’ll be responsible for ensuring our managed services portfolio is scalable, resilient, commercially sound, and delivering an outstanding customer experience. This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments … scalable, commercially sound, and aligned to wider business objectives. Lead and develop service desk, service delivery, and engineering leadership teams, fostering a high‐performance, customer‐centric culture across all service functions. Hold full accountability for 24×7 managed service operations across UK and near‐shore teams, ensuring resilience, coverage ...

their Business Stakeholders and identify where process improvements may be required to improve Service restoration/Incident Resolution times to deliver a great customer experience. This may involve appropriate communication across a variety of teams. Continuous Service Improvement - The Regional Service Manager is responsible for overseeing and reporting against … globe. Depending where you sit, you may become involved with local general management activities in your office . PERSONAL PROFILE You will have experience in a service management role in a diverse environment. Experience of managing IT Systems across a global organisation is preferred. Familiarity with service management ...

various locations in the Highlands as they continue to roll out fibre to rural communities. This is a great opportunity for someone hands-on, customer-focused, and looking to build a career in fibre - full training can be provided. The Role: You'll be working on the front line … helping bring high-speed broadband to rural areas. Working to a scheduled diary, you'll play a key role in delivering a positive customer experience. Key Responsibilities: Installing Fibre to the Premises (FTTP) connections Pulling/blowing fibre cables from cabinets or chambers to properties Carrying out light excavation ...

will focus on sourcing, developing, and managing Buy-to-Let mortgage business through broker and intermediary channels while delivering a seamless end-to-end customer experience. This is an excellent opportunity for an ambitious BTL professional looking to grow their career in business development within a structured, office-based … effectively through diarising, follow-ups, and lead management Support brokers with case submissions, ensuring quality and accuracy of applications Set and manage broker and customer expectations, encouraging repeat business Introduce new brokers and networks to expand market presence Ensure full compliance with internal policies, procedures, and relevant regulatory requirements ...

truly omnichannel, service‐led organisation, with over half of our revenue now driven through services. The transformation is focused on delivering more integrated, seamless customer experiences while driving operational performance and sustainable growth. Technology at Halfords Technology at Halfords is being reimagined as we continue our evolution into … technology ecosystem that can support the full breadth of our business across retail, garages, digital and B2B, while improving resilience, pace of delivery and customer experience. This is a significant and meaningful shift. It requires strong leadership, clear prioritisation and the ability to deliver in a complex, evolving environment. ...

role ensures that sites at risk are identified early, managed effectively, and resolved through timely acquisition and relocation activity—minimising service loss and protecting customer experience. By driving disciplined delivery, strong governance, and proactive issue resolution, you’ll help MBNL continue to deliver high‐quality network performance … stakeholder management experience. You’re comfortable operating in fast‐paced, complex environments and driving performance across internal teams and suppliers. You’ll have: • Proven experience delivering telecommunications acquisition activity • Strong understanding of acquisition, planning, and legal processes • Experience managing outsourced suppliers and cross‐functional delivery teams • The ability ...