451 to 475 of 802 Customer Experience Jobs in the UK excluding London

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED////////We would love to hear from you if you have experience … X++) Power Platform development API and integration development Azure DevOps, Git, or similar source control tools Microsoft Azure technologies Bonus points if you have experience with ERP or large-scale transformation programmes Microsoft Fabric Power BI Dual Write and Dynamics integrations SharePoint integrations Microsoft Entra ID Azure Function Apps ...

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED////////We would love to hear from you if you have experience … X++) Power Platform development API and integration development Azure DevOps, Git, or similar source control tools Microsoft Azure technologies Bonus points if you have experience with ERP or large-scale transformation programmes Microsoft Fabric Power BI Dual Write and Dynamics integrations SharePoint integrations Microsoft Entra ID Azure Function Apps ...

mission and business systems Deliver changes regularly and communicate progress clearly within the team Write and maintain clear documentation to support colleagues, and the customer experience Work within multi-disciplinary team, contributing to customer and regulatory requirements Requirements Hold a degree in Computer Science, Software Engineering … equivalent practical experience Have a proven track record of software delivery from inception through to production and maintenance Core Competencies Demonstrates expertise in architecting and maintaining scalable applications using Python and React, with a strong focus on delivering solutions from design to production. Proficient in developing Progressive Web Apps ...

technical skills while earning a salary and working towards a nationally recognised qualification. As a Data Analyst Apprentice, you'll gain valuable hands-on experience, working alongside experienced professionals. You'll develop practical skills in data analysis, reporting and problem-solving giving you a strong foundation for a successful … career in data.If you're curious, analytical and eager to learn, this apprenticeship offers the perfect combination of real-world experience, expert training and career development. Start your journey today and take the first step towards an exciting future in one of the UK's fastest-growing professions. Role ...

function across L1, L2 and L3 support teams. Contract is for 7 months in Chichester. Hybrid working once training is complete Key requirements: Significant experience managing Service Desk, IT Operations or Technical Support teams in a customer-facing environment. Strong leadership, people management and service management skills. Experience managing service performance, workforce planning, incident management, service requests and knowledge management within an ITIL-based environment. Experience using ITSM platforms such as Halo, ServiceNow, Ivanti or equivalent. Key responsibilities Lead the day-to-day operation of the Technology Services Service Desk function across ...

learning, engineering and architecture teams. THE COMPANY: This insurance company is continuing to invest heavily in its data platforms, cloud technologies and data-driven customer experience and are now looking for a Data Operations Manager to take ownership and ensure the organisation's data platforms remain reliable, scalable … governance, audit and regulatory compliance standards Supporting the migration and evolution of large-scale data platforms across GCP and AWS environments YOUR SKILLS AND EXPERIENCE: You will bring strong capability in: Data Operations, Data Engineering Operations or Data Platform Management Leading technical teams, suppliers and offshore resources Incident management ...

Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … automated. Assess where AI could improve productivity, customer experience, or decision-making. Build business cases for AI initiatives. AI Tool Implementation. Research and evaluate AI platforms and technologies. Deploy AI tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

year business plan, budgets, business planning and value for money. With strong commercial and financial acumen, you will balance growth, investment and risk, with experience in development, funding and mixed-tenure models particularly valuable. You will also provide strategic assurance across financial reporting, controls, risk, governance and regulatory compliance … strategic priorities and focused on measurable outcomes. You will work across Finance and corporate services, Technology and IT, People and culture, Projects and transformation, Customer experience and Operations, maximising existing investment, strengthening automation and ensuring transformation is joined up across the organisation. Technology, Automation and AI The Group ...

days in London This is a fantastic opportunity to join a high-growth InsurTech where you'll take ownership of building customer-facing products from day one across multiple insurance lines. THE COMPANY: This B-Corp certified InsureTech business places sustainability, fairness, and customer experience … everything they build, and are now looking for their next Junior Software Engineer. THE ROLE: You will take ownership of building and shipping customer-facing products . Key responsibilities include: Building and launching production features Contributing to new product launches , partner integrations, and platform improvements Owning work ...

major evolution of their digital platform including an ongoing rebrand and a strong focus on continuously testing and improving the end-to-end customer journey. They're looking for an experienced, hands-on Senior UX Designer to join the team and work closely and collaboratively with product, engineering … leadership, not just handing off wireframes, but embedded in shaping and iterating on the customer experience day to day. The successful Senior UX Designer will have: 4+ years' experience as a Product/UX Designer in a similar company (ideally consumer/B2C, e-commerce, or marketplace ...

across the UK. As a .NET Developer, you'll play a key role in designing, developing and enhancing software solutions that drive operational efficiency, customer experience and business growth. Working closely with stakeholders across the business, you'll be involved in the full software development lifecycle, from requirements … innovative solutions Participating in code reviews and championing development best practices Supporting digital transformation and continuous improvement initiatives What We're Looking For Proven experience as a .NET Developer Strong knowledge of C#, ASP.NET, .NET Core and SQL Server Experience developing and consuming APIs Understanding of software architecture ...

Customer Service Advisor Location: Horsham Employment Type: Permanent, full-time Salary: Competitive Hours: 40 hours per week. Core working hours Monday-Friday (8:30am-5:30pm) with occasional Saturday working required (9:00am-1.00pm) min 1 shift per month About the role As a Customer Service Advisor … more than just a call centre role, it’s an opportunity to build relationships, solve problems, and make a real difference in the customer journey. What you will be doing · Handling inbound calls from customers with professionalism and empathy. · Resolving billing queries and explaining charges clearly and accurately. · Manage ...

Were looking for a Key Account Manager to join our growing Client Accounts team, where youll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … consistently deliver exceptional service and value. What Youll Be Doing In this role, youll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight to analyse service ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … operations teams for batch jobs and system upgrades. Participate in on-call support and incident management as required. Required Skills & Qualifications Strong hands-on experience as an Application DBA. Good knowledge of CA IDMS/IDMS DB/DC in mainframe environments. Experience with COBOL, JCL, CICS ...

seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have a strong … background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

Description Are you passionate about building exceptional customer experiences and shaping the future of software engineering? We're looking for a Senior Software Engineer to join our Customer Portal team and play a key role in designing, building, and scaling modern customer-facing applications. In this hands … making a real impact on both products and people, we'd love to hear from you. Responsibilities Design, develop, and deliver complex features across customer-facing web applications and supporting services. Lead technical delivery of key initiatives from concept through production deployment. Drive architectural decisions that improve scalability, maintainability ...

This is a Technical Customer Support role, helping customers diagnose, troubleshoot and resolve technical issues with network connectivity, cellular IoT devices and satellite hardware. This is not a standard password reset helpdesk role; you will actively dig into complex hardware, firmware, and network configurations to deliver excellent customer … cellular SIM cards and data plans. Testing & Replication Replicate reported hardware or software issues in the test lab to identify bugs or configuration errors. Customer Experience SLA compliance Manage the ticket queue effectively to provide first class response times Clear Communication Translate complex technical concepts into clear, easy ...

environments Working with SQL databases and supporting business applications Maintaining system security, patching and backups Contributing towards infrastructure and technology projects Delivering an excellent customer experience to internal users We'd like to hear from people with experience of: IT Support IT Engineer Desktop Support Infrastructure Support … same, with exposure to project work, infrastructure improvements and support across a nationwide operation. It's an opportunity to broaden your technical experience while working within a friendly and collaborative IT team. ...

Autotrader in the United Kingdom is seeking a Principal Product Lead (CX) to own the strategy and delivery of customer experience tooling and internal product capabilities. You will work across cross-functional teams to deliver high-quality interactions between consumers, customers and colleagues through best-in-class technology … process design, and evidence-led product thinking. This role sits at the intersection of CX strategy, internal product development, and platform optimization, within #J-18808-Ljbffr ...

solutions for the hospitality industry. This is an exciting opportunity to lead a high-performing field sales team, helping restaurants streamline their operations, enhance customer experiences and drive business growth through innovative technology. As a Field Sales Manager, you'll play a key role in developing, coaching and inspiring … team of Field Account Executives, supporting them to deliver exceptional customer experiences while achieving ambitious sales targets. Working closely with cross-functional teams, you'll help drive business growth, expand market presence and contribute to the continued success of a rapidly growing organisation. Key Responsibilities as a Field Sales ...

have already been involved in recent LGR activity, particularly during the early-stage conversations and proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading … through to implementation in line with programme objectives. You will take ownership of delivery across key areas such as systems, finance, procurement, relationships or customer experience, ensuring that plans, milestones and dependencies are clearly defined and actively managed. Working closely with senior stakeholders, you will bring structure, pace ...

have already been involved in recent LGR activity, particularly during the early-stage conversations and proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading … through to implementation in line with programme objectives. You will take ownership of delivery across key areas such as systems, finance, procurement, relationships or customer experience, ensuring that plans, milestones and dependencies are clearly defined and actively managed. Working closely with senior stakeholders, you will bring structure, pace ...

Managed Service Provider supporting a major public sector customer. This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement and ensuring high levels of service delivery within a fast-paced managed services environment. This is a predominantly remote … required on-site in Swansea. The Role As the Service Delivery Manager, you will act as the primary point of contact for your assigned customer, ensuring contractual obligations are met while delivering an exceptional customer experience. You will work closely with internal technical teams and customer stakeholders ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...