Service Designer
- Hiring Organisation
- Pontoon Solutions
- Location
- Welwyn, England, United Kingdom
teams , ensuring services work seamlessly from frontstage experiences through to backstage operations. You’ll thrive here if you enjoy working in complex environments, influencing stakeholders, and turning ambiguity into clear, actionable direction . What You’ll Do Lead service design initiatives across multiple product and operational areas … mapping, and systems thinking Proven ability to facilitate workshops and influence senior stakeholders Experience working with data, research insights, and measurable outcomes Excellent communication skills — able to simplify and visualise complex systems Comfortable navigating ambiguity and large, cross-functional environments Strong balance of strategic thinking and hands-on delivery ...