by ensuring a collaborative alignment between Finance, Business and Technology to build an Innovation-led Finance function to help empower teams, enhance capabilities and realise benefits faster. Value and PerformanceManagement - Enabling Finance functions to identify and deliver sustainable long term value through optimised planning, reporting and analytics. Global Business Services - Developing high performing operating models through process … expected: Enterprise Resource Planning (ERP) implementations including active participation in planning, business case, and design phases - as a subject matter expert in the area of finance and accounting Business PerformanceManagement (BPM) implementations including active participation in planning, business case, and design phases - as a subject matter expert in the area of financial planning and analysis Programme/… project management for large scale business transformation Reporting transformation using Business Intelligence, data analytics and visualisation tools Robotic Process Automation What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative More ❯
a business understanding of the overall solution, to guide the IT function and related business functions in the overall direction and approach for SAP Finance and Controlling solution. Business Management - Establish and maintain relationships with the key business and technology stakeholders from the Finance functions, perform internal customer research, perform competitive analysis and product development and selection, drive alignment … amongst stakeholders, work within product budgets, bring products to market, refine and improve products Product Delivery Management - act as keeper of the vision, define product and solution roadmaps, coordinate business and IT resources, and determine suitable product lifecycles. Resource Management - oversee product delivery teams internal and external, coordinate with other product delivery managers, ensure best possible use and … prioritise use of all resources to deliver the maximum value and benefits from projects and programs within the portfolio. Dimensions • Management of key implementation projects with an asset value of up to £2 million per annum • Providing technology products and solutions across all Princes Group Finance worldwide. • Liaising with senior stakeholders in Finance functions such as Finance Director - Operations More ❯
Job summary The Senior Performance & Data Analyst is a senior position within a small, yet dynamic organisation. You will be responsible for Data, Reporting, Analysis and Data Quality for the PCN, constituting of 11 GP Practices, serving a population of 102,000 patients We are looking for an experienced data analyst, who wants to get 'closer to the ground … to ensure data and system requirements are considered as part of other initiatives Leading, and supporting projects, including cross organisational initiatives involving system partners external to the PCN Proactive performancemanagement of services using data to identify areas for improvement, and working with responsible officers and managers to enact positive change Line management, and development of a … Partner & CEO, with other colleagues in attendance. Job description Job responsibilities Data, Reporting and improve data quality: Set-up and production of activity reports, provider/contract monitoring, and performance reporting against national frameworks such as IIF Data Quality reports and exercises Reviewing operational performance and driving optimisations Understand demand, capacity, and activity Achieve government and commissioner set More ❯
ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the change management process, ensuring compliance with Defence sector standards. Compliance and Governance: Ensure that More ❯
on practical application and alignment with Clinical Operations platform strategies. Collaborate with the VP, Clin Ops Platform and Innovation Head and other stakeholders to ensure cohesive digital initiatives. Portfolio Management : Oversee a portfolio of digital health projects, prioritizing initiatives based on strategic fit, potential impact, feasibility, and alignment with Clinical Operations platform priorities and individual RU strategies. Effectively manage … well as being able to build deep, valuable and lasting relationships with other key groups across R&D. Enabling and facilitating delivery through direct and matrixed line relationships. Stakeholder Management & Influential Partnership: Cultivate and maintain strong, collaborative, long term relationships with key stakeholders across Development and Clinical Operations, including Research Units, Clinical Operations teams, CMO and Tech. Act as … training programs that enhance digital health literacy and skills within Development, focusing on Clinical Operations teams and RUs piloting new technologies. Ensure effective adoption and utilization of new technologies. Performance Monitoring & Reporting : Establish metrics and rigorously track the performance of implemented digital health solutions. Identify areas for improvement and implement corrective actions as necessary. Report on performanceMore ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Thermo Fisher Scientific
is crucial in enhancing sales processes to boost revenue and streamline operations. Leading all aspects of go-to-market strategies development, coordinating CRM, aligning territories, analyzing sales data, tracking performance metrics, and forecasting revenue in collaboration with the Senior Manager of Global Sales Operations. Collaborating closely with the Global Sales Compensation Manager, the Global Sales Operations Lead will optimize … Optimize Territory Alignment: Lead sales analysts in the annual territory alignment process, including the creation of detailed workbooks and IT rules for CRM updates, ensuring territories are optimized for performance and efficiency. Oversee Sales Compensation Programs: Work closely with the Global Sales Compensation Manager to design, implement, and manage sales compensation programs that align with business objectives and drive … it accurately reflects the current selling model. Improve CRM efficiency and adoption through training and support offered to sales teams. Apply Advanced Sales Analytics: Apply advanced analytics to identify performance gaps and opportunities for improvement, providing actionable insights to drive sales efficiency. Establish and Track KPIs: Define, monitor, and analyse key performance indicators to measure success and drive More ❯
North Cumbria Integrated Care NHS Foundation Trust
our Digital Programmes team. The post holder will manage projects, and be a key team member, helping to support a transformational digital modernisation programme. Are you experienced in project management, looking to join a professional programme team and be supported in the role and with your development by our team of project management professionals? The post holder will … successful projects developing and managing teams identifying and monitoring risks and issues consolidating and documenting the fundamental components of projects establishing and maintaining governance arrangements business case development benefits management and realisation financial and commercial management Managing stakeholders, taking account of their levels of influence and particular interests Planning and resource management About us At NCIC, we … or be able to demonstrate an equivalent level of knowledge PRINCE2 Certified Practitioner Evidence of continuous personal development Desirable MS Project Professional/Project Web App MS Office Benefits Management Change Management NHS Digital Clinical Safety Leadership & Management Managing Successful Programmes Certified Practitioner Experience Essential Demonstrable experience of managing complex projects, preferably using PRINCE2 Evidence of working More ❯
Tandridge, Surrey, United Kingdom Hybrid / WFH Options
NHS
Business Intelligence & Analytics Manager The Performance & Business Intelligence Team has a fantastic opportunity for an enthusiastic professional to join our team as Business Analytics Manager. We are looking for a motivated, proactive, self-driven individual who is ready and willing to make an impact in our small team. We are a close-knit team and work very collaboratively with … the wider NHS. You must be passionate about delivering positive change, embrace problem-solving opportunities, and take pride in data quality. You will be responsible for the production of performance reports, the development of new dashboards in Power BI, overseeing the maintenance and modification of existing dashboards, and creating and running SQL queries to provide data for our operational … local community, providing real job satisfaction. This role is hybrid, with a mix of home working and office presence. Main duties of the job The overall purpose of the Performance and Business Intelligence Manager is to identify and support performance improvement and sustainability by developing and managing robust performancemanagement processes. These processes provide the Organisation More ❯
Purpose As a member of the Information Services IT team, you will play a crucial role in ensuring the quality and reliability of our products/services through effective management of testing processes and best practices. This applies across all stages of the development lifecycle and involves working with various IT teams and stakeholders to ensure successful delivery of … to address them. Continuously improve testing processes and methodologies by incorporating industry best practices and innovative approaches. Coordinate with cross-functional teams for requirements gathering, test planning, execution, defect management, and results analysis. Monitor and report on quality metrics to stakeholders. Stay updated on industry trends, emerging technologies, and testing tools, recommending their adoption to enhance capabilities. Handle sensitive … information with high confidentiality, adhering to data protection legislation. Knowledge, Qualifications, Skills, and Experience Essential: Ability to demonstrate professional knowledge and management skills in a similar or relevant role, or Scottish Credit and Qualification Framework level 9, 10, or 11 (or equivalent). Significant knowledge of software testing principles, methodologies, best practices, and the software development lifecycle. Excellent knowledge More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
As our Supply Chain Manager - Construction Services and Equipment (m/f/d) , you'll oversee the procurement and program management of construction services and equipment for our data center projects. You will also be responsible for developing and executing supply chain strategies, establishing and maintaining vendor relationships, and ensuring the timely and cost-effective delivery of construction … services. What you will do Develop and implement supply chain strategies for data center construction projects, including supplier sourcing and selection, contract negotiation, and performancemanagement (inclusive of key performance indicators) Collaborate with cross-functional teams, including project management, engineering, safety, commissioning, and quality, to define scope of services requirements and specifications Identify and qualify suppliers … contracts Lead the bid process for construction services/equipment, including issuing requests for proposals (RFPs), evaluating bids (analysis), and selecting suppliers based on pre-established cost, quality, and performance criteria Ensure construction services/equipment suppliers cost data captured in benchmark database is complete, accurate, and valid so it may be used to drive key business decisions Manage More ❯
is crucial in enhancing sales processes to boost revenue and streamline operations. Leading all aspects of go-to-market strategies development, coordinating CRM, aligning territories, analyzing sales data, tracking performance metrics, and forecasting revenue in collaboration with the Senior Manager of Global Sales Operations. Collaborating closely with the Global Sales Compensation Manager, the Global Sales Operations Lead will optimize … Optimize Territory Alignment: Lead sales analysts in the annual territory alignment process, including the creation of detailed workbooks and IT rules for CRM updates, ensuring territories are optimized for performance and efficiency. Oversee Sales Compensation Programs: Work closely with the Global Sales Compensation Manager to design, implement, and manage sales compensation programs that align with business objectives and drive … it accurately reflects the current selling model. Improve CRM efficiency and adoption through training and support offered to sales teams. Apply Advanced Sales Analytics: Apply advanced analytics to identify performance gaps and opportunities for improvement, providing actionable insights to drive sales efficiency. Establish and Track KPIs: Define, monitor, and analyse key performance indicators to measure success and drive More ❯
We are seeking a dynamic and experienced Head of Technology Delivery to lead and scale our technology delivery team. This Associate Director level role is pivotal in driving high-performance delivery teams, driving our ambition towards Scaled Agile delivery, and ensuring delivery excellence across all technology initiatives. You will be responsible for overseeing the end-to-end delivery lifecycle … highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times across … for the next stage of its own journey. What we are looking for: Making Change Happen: Makes the agenda clear and tangible. Distils the vision for change into concise performance priorities that are clearly articulated, understood, and actionable. Involves people in the process of contributing or shaping change plans - creates a coherent working change vision which enables people to More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office. About this opportunity This senior management role sits within the Engineering team in our Planning, Analytics, Management Reporting and Cost Management Lab (PAR&CM), which is part of the Finance Platform. You will … be part of the team that's driving a focus on change management, service management, recruitment, and strategic direction, finding solutions not problems. The role would involve leading, coaching, continually challenging, motivating, mentoring, and supporting your technology team. Our team sits within the Finance Platform as part of the Group's Chief Operating Office. You will be responsible … for supporting a complex Planning, Analytics, Reporting and Costs, Investment Management landscape, including regulatory change, transformation of Finance, and the existing/legacy estate. In addition to this, the team also supports inbound change from the wider business. A Lab that has a big journey ahead of it, if you're up for a challenge and shaping how the More ❯
life cycle using agile methodologies and will thrive in a fast-paced environment, solving complex problems . JOB RESPONSIBILITIES The role itself is very varied and will entail: Line management and motivation of a team of developers Performancemanagement Escalation management Administration Scrum mastering/team leadership Help remove blockers and impediments for your team Monitor … working relationship with Product Owners Hands-on development in an agile environment Analyse software requirements Identify impact of possible implementation options Design robust and scalable solutions Write unit tests Performance improvement and refactoring of legacy code Work within deadlines in relation to product release timelines, and consistently complete assigned development tasks in required timeframes Create and defend estimates and … and job responsibilities. We offer excellent benefits. Only candidates who are eligible to live and work in the UK need apply. Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
InstaVolt
internal platform support services, ensuring reliable, scalable, and secure 24 7 support across the organisation. The ideal candidate will bring a deep understanding of IT operations, internal systems, service management, and stakeholder engagement, particularly within a high-growth, technology-driven environment such as electric mobility or energy tech. Develop a strategic alignment in line with the CTO to ensure … improvement of the company's IT infrastructure, including networks, endpoints, enterprise applications, cloud services, and identity management. Establish and enforce IT policies, standards, and procedures to ensure high availability, performance, and security. Lead a 24 7 support model for internal platforms and services, including service desk, incident management, access control, and remote support. Ensure high-quality internal service … services and business operations. Deliver demonstrable progress in the company's use of AI technologies. Build and lead a high-performing IT operations and support team, including recruiting, coaching, performancemanagement, and professional development. Manage relationships with external vendors, MSPs, and technology partners to ensure cost-effective and reliable service delivery. Collaborate with InfoSec and Legal teams to More ❯
life cycle using agile methodologies and will thrive in a fast-paced environment, solving complex problems . JOB RESPONSIBILITIES The role itself is very varied and will entail: Line management and motivation of a team of developers Performancemanagement Escalation management Administration Scrum mastering/team leadership Help remove blockers and impediments for your team Monitor … working relationship with Product Owners Hands-on development in an agile environment Analyse software requirements Identify impact of possible implementation options Design robust and scalable solutions Write unit tests Performance improvement and refactoring of legacy code Work within deadlines in relation to product release timelines, and consistently complete assigned development tasks in required timeframes Create and defend estimates and … and job responsibilities. We offer excellent benefits. Only candidates who are eligible to live and work in the UK need apply. Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and … and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performancemanagement, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performanceMore ❯
resource allocation and maintain high service delivery standards. Driveoperational excellence by implementing continuous improvements and refiningservice workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership … to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight Takefull ownership of financial performance, including budgeting, forecasting, andprofitability. Ensureall contracts comply with CCS quality standards, regulatory requirements, anddelivery expectations. Collaboratewith finance teams to track expenditures, revenue, and efficiency metrics. OverseeP&L management within the operations function to drive financialsustainability. Process Management & Performance … delivery. EnsureOperations Managers have access to up-to-date procedural documentation andguidance manuals. Implementand refine client reporting structures, WIP tracking, and IT systemintegrations. Ensurestaff accountability and adherence to CCS performance metrics. Compliance & Training Maintaincompliance with industry standards, CCS policies, and contractual requirements. Auditprocesses regularly, identifying areas for improvement and implementingcorrective measures. Driveteam training and professional development, ensuring all staff More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
balance. DWP. Digital with Purpose. We are looking for a Lead IT Service Manager to join our Desktop Leadership tea. You will sent the vision and strategy for service management, ensuring processes are managed and maturing. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly … skills, knowledge and experience will you need? Experience of using strong leadership and interpersonal skills to inspire and manage teams, foster a culture of continuous improvement and innovation in Performance Management. Experience in building and developing effective working relationships with senior Business, Suppliers and IT managers Understanding of 'Route to Live' concepts with respect to environments and environment management (Dev/Test/Systems Integration/LIVE). Familiarity with existing and emerging Desktop technologies (W365, Intune) relating to IT Service Operations and Service Management (e.g. Service Now/BMC) and AI/ML platforms and automation technologies. Experience in using a range of techniques in Problem-Solving, applying an analytical mindset to solve complex challenges, and More ❯
division is a significant enabler to NCC Groups growth strategy. It focuses on delivering scalable, cutting-edge managed security services, ranging from vulnerability scanning through to world class threat management services (MDR/XDR/EDR/NDR etc) . As we continue to grow and evolve based on increasing client demand, we seek a commercially minded and operationally … excellent Director of Customer Success and Cyber Operations to lead the global in-life management of our managed cybersecurity services. This role is responsible for ensuring the ongoing success, satisfaction, and operational performance of our customers across services such as SOC, XDR, ASM, Bug Bounty, and more. The role will not be responsible for the build or implementation … breadth of services that NCC has to offer and ensure that our clients receive world class service levels, Summary Customer Success & Service Operations Lead the in-life delivery and performance of all managed cyber services globally. Ensure operational excellence across SOC, XDR, ASM, Bug Bounty, Technical Assurance Servies and Consultancy services. Own the customer experience post-deployment, including service More ❯
integration, regression, and user acceptance, you name it! Teamwork makes the dream work: You'll be the ultimate collaborator, working hand-in-hand with developers, product managers, and senior management to ensure seamless delivery. Planning like a pro: You'll develop and maintain comprehensive test strategies and plans to guarantee tip-top product delivery. Keeping things ticking: You'll … our stakeholders, helping us make the best decisions. Optimising everything: You'll help select and implement the best testing tools and frameworks to make our testing super-efficient. Risk management marvel: You'll proactively manage quality and project risks, sorting out any bumps in the road before they become a problem. Communication champion: You'll be the main point … our QA practices top-notch. What you'll bring: An in-depth understanding of software development life cycles (SDLC) and methodologies, especially Agile frameworks . Strong skills in stakeholder management and cross-functional collaboration . Excellent written and verbal communication skills . Proficient JavaScript skills to support technical testing. The ability to define detailed test specifications from project requirements More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
Your responsibilities will include shaping development processes, ensuring the timely delivery of high-quality solutions, and collaborating closely with other departments within the R&D team and the Project Management Office. By enhancing use of modern software management tools like Atlassian Jira, you will improve software quality, streamline workflows and boost development efficiency. Moreover, you will play a … from high-level design to efficient technical solutions. Make key decisions to ensure solutions are robust, scalable, efficient, resilient, and secure. Manage Project Delivery Working closely with the project management team to plan and prioritize software development projects, allocate resources, run sprints, manage risk and delays, and set clear timelines and milestones. Oversee the team's delivery of new … speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuous improvement within the team. Champion internal processes and modern software management tools to product development. Stay Updated with Industry Trends Keep abreast of the latest industry trends, technologies, and best practices in software engineering. Play a pivotal role in shaping More ❯
eligibility for SC. To be considered for this role should be able to demonstrate significant experience of all BASIS areas including Monitoring using SAP Solution Manager and other toolsets, performancemanagement, backup and recovery and HA/DR, transport management, database administration and management, and be experienced in change control processes and procedures as well as More ❯
Job summary This is a senior-level role providing expert leadership and programme management to support digital transformation across Care Plus Group. The role works across organisational boundaries to deliver integrated digital solutions that improve patient access, operational efficiency, and service quality. Main duties of the job Care Plus Group Department: Corporate Vacancy based at: Westgate Park Digital Transformation … and other enterprise health technologies. Experience of successfully planning, monitoring and controlling programmes and projects using structured methodologies e.g. PRiNCE2, Six Sigma. Desirable Experience of procurement, contract negotiation, supplier performance management. Qualifications Essential Masters degree or equivalent level of experience in digital health, IT, business transformation or project management. PRINCE2 Practitioner or equivalent project/programme management qualification. More ❯
Performance Reporting Manager 3 Month Contract Bristol (3 days onsite) Day Rate Inside IR35 Role Overview The Performance Reporting Manager is a key role in supporting the shaping of the company's strategic direction, optimising performance outcomes, and contributing to a culture of excellence and growth. The role includes leading a team responsible for the creation, analysis … and dissemination of key performance reports across critical teams such as Field Operations, Asset Management, Connections and Customer Excellence. The ideal candidate will have a strong background in data analytics, business intelligence, and performancemanagement, with an ability to translate complex data into compelling narratives for stakeholders at all levels. Role Responsibilities Performance Strategy Setting … Set and overseen the implementation of a strategy to improve how performance is managed through the organisation, supporting the shift towards a data driven culture. Performance Reporting & Analytics: Oversee the design, production, and distribution of comprehensive performance reports. Develop and implement dashboards and data visualisation tools to enhance report accessibility and understanding. Team Leadership & Development: Lead and More ❯