1 to 25 of 147 Performance Management Jobs in the UK excluding London

Ofgem funded commitments are delivered to agreed time, cost and quality standards. The role provides leadership across project delivery, project assurance, commercial and financial management, contractor performance, risk management and regulatory reporting. The Project Manager will work closely with the Programme Delivery Manager to fulfil client-side … project delivery using an agile methodology within Jira, ensuring clear ownership, active mitigation and regular refresh of risks, issues and dependencies. Apply consistent project management standards, documentation and reporting in-line with project delivery best practice and Group Security governance frameworks. Client-Side Partner Management Conduct performance ...

experienced Senior Contract Manager to lead the commercial and performance management of a key ICT managed service provider . This is a senior role focused on contract performance , supplier accountability , service levels , and financial management ensuring the supplier delivers against agreed outcomes and supporting delivery … projects and service improvements. You will operate at a senior level, confidently engaging “head-to-head” with supplier leadership and internal stakeholders to drive performance, resolve issues, and ensure value for money. Key Responsibilities Contract & Supplier Management Lead day-to-day management of ICT contracts, ensuring delivery ...

revenue growth in line with company strategy. This role translates the sales strategy into actionable sales plans, drives disciplined execution, and fosters a high-performance culture through coaching and people development. This role combines sales planning, hands-on leadership, and team development, with the ultimate goal of achieving divisional … line with the overall aims and objectives of the Company. You will be the primary or deputy Sales & Marketing representative on the middle management team where you can make a positive contribution and help to implement the strategies created by the senior leadership team. Manage the full employee lifecycle ...

Time Delivery, Budget Control, Revenue targets and customer satisfaction leading to repeat orders. The role will support bids and proposal activities through the management of the process to ensure on time submission of quality proposals are achieved. The Project Manager will also provide Project Management input in support … Accountable for the delivery of assigned Projects, both internally funded and customer funded. Responsibility for supply chain activities on assigned projects, including delivery, relationship management, supplier PoC and negotiations. Bids and proposals management, including budget management, resource planning, process management, bid writing and bid delivery. Customer ...

Copello are recruiting for a Senior Category Manager to lead the end-to-end procurement and commercial management of IT/Information Systems (IS) categories within a complex public sector environment, on an initial 12 month contract. This role will play a key part in delivering compliant, value … proven track record of managing complex IT/IS categories from strategy through to contract delivery. Key Responsibilities Lead the end-to-end category management lifecycle for IT/IS, including market analysis, category strategy development, sourcing, evaluation, award, and contract mobilisation Deliver compliant public sector procurements in line ...

associated technology stack across all development, testing and business critical production environments, including on call. Develop, maintain and provide IT capacity and performance management services across the associated technology stack. Installation, administration and support of all relevant systems. Provide appropriate consultancy services to other business users. … primary point of reference/subject matter expert for several elements of the associated technology stack. Assist with the monitoring of core systems operational performance through key performance indicators and enhance performance where possible. Ensure new systems are adopted and backed up following YBS standard procedures ...

will contribute... Build and maintain strong relationships with business stakeholders, providing regular engagement, issue resolution, and escalation management. Assure the quality, performance, and efficiency of end-to-end IT services, supporting service resolution to minimise business impact and meet or exceed SLAs. Oversee and support significant IT changes, ensuring … impacts are understood, risks managed, and end-to-end testing completed prior to production. Lead and participate in Major Incident and Problem Management, including 24/7 rota cover, working closely with Product Group, Service Quality, IT Operations, and suppliers. Ensure clear, timely communication of service events and outages ...

with senior stakeholders, subject matter experts and suppliers to develop procurement and contracting strategies , manage a complex contract portfolio , and drive improvements in contract performance, value and quality. The role combines strategic planning, supplier and contract management, financial oversight and data-driven performance monitoring , alongside strong communication … confident in presenting, negotiating and challenging senior stakeholders , including articulating why certain procurement routes are non-compliant and proposing compliant, alternative solutions. Strong stakeholder management, supplier intelligence and the ability to build consensus are critical to success. Essential Requirements Educated to Master's level or equivalent experience, ideally ...

Performance Process Lead (Project Manager) Location: Manchester, Hybrid (50% office time) – Home worker contracts considered Join my client in shaping the future of performance management! My global client are on a mission to modernise their processes and fully embrace Workday and they need innovative, hands-on leaders … thrive on solving complex challenges, streamlining processes, and driving operational excellence, this is your opportunity to shine. Why this role matters As a Performance Process Lead , you’ll be the bridge between strategy and execution , ensuring their performance management processes are not just efficient but exceptional. ...

enterprise network services. This role ensures network reliability, security, compliance, and alignment with wider business and digital transformation objectives. You will establish governance frameworks, performance standards, and vendor management structures that enable high-performing, secure, and cost-efficient network operations across the organisation. Key Responsibilities Governance & Framework Develop … security policies. Define network policies, standards, SLAs, KPIs, and reporting mechanisms. Chair service review boards and governance forums to drive accountability and transparency. Service Performance Management Monitor and report on service performance, SLA compliance, and incident trends. Drive continual service improvement initiatives to enhance availability ...

deliver change across the business which maximizes business benefit and architectural reusability. As a Senior Business Analyst, you will also provide leadership and performance management for a team of analysts. Benefits: 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities … limitations and operational impacts. Make recommendations providing thorough and well-reasoned justification, with reference to the business drivers and business case. Be responsible for performance management of Business Analysts, supporting their development and training needs. Produces clear and effective documentation of both a detailed and descriptive nature, using ...

deliver change across the business which maximizes business benefit and architectural reusability. As a Senior Business Analyst, you will also provide leadership and performance management for a team of analysts. Benefits: 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities … limitations and operational impacts. Make recommendations providing thorough and well-reasoned justification, with reference to the business drivers and business case. Be responsible for performance management of Business Analysts, supporting their development and training needs. Produces clear and effective documentation of both a detailed and descriptive nature, using ...

customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view … delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings ...

network scales . Working closely with senior leaders, suppliers, operations and technology teams, you'll balance strategic modelling with hands-on performance management to ensure our network delivers real value for customers and the business. This is a highly visible role where your analysis directly influences investment decisions … supplier performance, network growth and customer experience across the UK. Responsibilities Use internal and external data to make evidence-based decisions on optimal network locations and expansion strategy Track weekly, monthly and quarterly network performance, ensuring targets are met and proactively flagging risks or blockers Lead supplier performance ...

Operations teams and drive financial excellence across a global portfolio of technology investments. In this role, you will own financial planning, forecasting, and performance management for Product Management, R&D organizations, and SaaS hosting and infrastructure costs, ensuring resources are deployed efficiently to accelerate innovation and enable … scalable, profitable growth. Your role: Strategic Finance Leadership Lead end-to-end financial management for global Product, R&D, and Technology organizations, including budgeting, forecasting, long-range planning, and investment prioritization Partner with senior executives to translate product strategy and technology roadmaps into clear financial insights, trade-offs ...

excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. Role Title: Service Desk Performance Manager BU/Segment: Utilities Location: Manchester, United Kingdom Employment Type: Permanent Contact Centre Operating Hours: 8am-8pm 7/365 days per year. … Shiftwork applies. Summary of the role: The Service Desk Performance Manager is responsible for leading Team Managers and Analysts across SMETS and Switching services within the service desk, ensuring optimal performance. Reporting to the Service Centre Manager, this role will drive metrics-led performance improvements to support ...

experienced Customer Support Team Leader to take ownership of a multi-channel support function and play a key role in shaping service delivery, team performance and customer satisfaction. Youll lead, coach and develop a Customer Support team delivering high quality service to a diverse customer base, including private customers … sales teams, UK distributors and export partners. The Role As Customer Support Team Leader, youll be responsible for the day-to-day leadership and performance of the Customer Support team, ensuring service levels, KPIs and customer experience standards are consistently achieved. Key responsibilities include: Leadership & Team Development Lead, motivate ...

networking opportunities to build brand visibility and generate new leads by proactively positioning KPMG as a trusted advisor to capitalise on new growth areas Performance Management: Set clear performance goals for your direct business development team to align to the business strategy. Drive business and team success … through the implementation and management of this, identifying opportunities for improvement and acceleration. Support this through providing coaching and feedback, and foster a culture of excellence, innovation, and collaboration. Market Intelligence: Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. ...

permanent basis. The purpose of the role is to play a pivotal role in the development, monitoring and continuous improvement of data systems and performance reporting through benchmarking and data analysis. These activities support the regulatory compliance, service delivery excellence across housing operations and strategic decision making. The role … accuracy and accessibility of housing data, enabling the organisation to monitor outcomes, optimise resource allocation, and demonstrate impact to stakeholders. Experience with the Housing management system known as Pyramid is essential for this role. Key Responsibilities: Data Management & Systems Data Performing & Reporting Benchmarking & Service Improvement Compliance & Regulation Stakeholder ...

equivalent demonstrable portfolio of experience oEvidence of continuing professional and personal development. Knowledge & Experience Essential oBoard level experience oAt least 3 year's senior management experience in an NHS acute trust, operating at or close to Board level in an acute Trust oExpert knowledge and skills in managing … demands of transformation and strategy within the NHS oDetailed knowledge of complex change, risk management, health & safety and fire safety oRecent evidence of strategic innovation and change within the relevant portfolio and within the field of health and/or care oDetailed understanding of the process and delivery ...

role Zodiac Maritime has embarked on a digital transformation programme affecting most parts of the business. Part of this transformation includes renewing the Maintenance Management System for planned and defect maintenance. The role holder will join at the post-implementation stage of a new technical solution. They will manage … deployment and maintain the live system. Responsibilities include data building, mapping, updates, routine monitoring of jobs and issues, workflow management, monthly reporting, and PMS audits. Key responsibilities and primary deliverables Drive improvements and updates in the new PMS tools/functions e.g. Equipment Register, Spares, Planned Maintenance, Defect Management ...

Directors and the Senior Leadership Team on programme progress and strategic implications. Managing resources effectively, making informed decisions on staffing and budgets, and overseeing performance management to ensure expected outcomes. Person Specification Qualifications Essential Education to master's degree level or equivalent demonstrable level of knowledge and experience … Senior Management experience in the NHS. Evidence of recent, relevant CPD PRINCE 2 or equivalent level of experience obtained through operational delivery Knowledge and experience Essential Proven experience in Adult Social Care management, leading transformation and service improvement programmes, and managing staff effectively. Skilled in influencing change, overcoming ...

Food related course at College or University A minimum of 2 years' experience leading a specifications team, including managing HR processes such as absence management, PDPs, performance management etc Industry-recognised qualification in legal labelling Excellent communication skills and attention to detail Excellent knowledge of Microsoft Excel ...

profit organisation working within the education sector across the south of England. The Category Manager (ICT) will lead the strategic development, implementation, and ongoing management of national framework agreements primarily within the IT category. Operating within a dynamic and collaborative environment, you will ensure that value for money, innovation … other categories, ensuring they align with the strategic objectives and deliver measurable value to members. - Lead complex supplier negotiations and oversee the procurement and management of major national framework agreements. - Build and maintain effective, trusted relationships with member institutions, their procurement teams, and key stakeholders. - Actively sector bodies ...

drive continuous improvement through client feedback. Responsibilities: Lead, coach and mentor your team to foster a culture of accountability, growth and collaboration Drive team performance through effective goal setting, feedback and development plans Facilitate daily standups and weekly meetings Managing department budget Maintain excellent customer service standards Proactively managing … client relationships and contract renewals Identify and implement continuous improvement initiatives for IT processes and support workflow Skills: Experience in IT management within an MSP or multi-client environment Remote management experience Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM ...