51 to 75 of 244 Performance Management Jobs in the UK excluding London

housing of our MSP-managed infrastructure in-house, resetting and rebuilding our Azure environment, embedding cyber security practices, and supporting business-as-usual (BAU) operations. Key Responsibilities: Leadership & People Management Lead and mentor the Helpdesk and Infrastructure teams through their respective leads. Ensure effective resource planning, performance management, and development across the teams. Foster a culture of … accountability, collaboration, and continuous improvement. Operational Management Oversee daily IT operations, ensuring high availability, performance, and user satisfaction. Manage escalations and prioritisation of support issues. Monitor and report on key operational metrics (e.g. SLAs, uptime, incident response). Project Delivery Lead the transition of managed services infrastructure and service desk from MSP to in-house. Oversee the reset … cyber security practices into operational and project workflows. Collaborate with relevant stakeholders to ensure compliance with policies, standards, and regulations (e.g. ISO27001, Cyber Essentials). Manage risk assessments, vulnerability management, and incident response processes. Stakeholder Engagement Act as a senior point of contact for internal stakeholders regarding IT operations and service delivery. Work closely with other business units to More ❯

Services, IT, Consulting and Operating Supplies categories, such as advertising, employee benefits, mobile hardware and office supplies. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? As … of the procurement process • Develop and execute strategies for indirect procurement (sub-)categories with ability to trigger levers to sustainably create value • Lead sourcing initiatives, contract negotiations, and supplier management to achieve cost savings, risk mitigation and sustainability goals. • Build and maintain strong relationships with localandinternational keysuppliers, driving supplier performance and innovation through conducting regular business review meetings … and supplier performance assessments, addressing performance issues and ensuring alignment with company values and goals. • Have a clear understanding of the indirect spend report for your (sub-)categories • Implement and track key performance indicators (KPIs) to monitor procurement performance and identify areas for improvement. In addition to the above, you'll act as a trusted advisor More ❯

delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support … knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of … Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable More ❯

delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support … knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of … Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable More ❯

potential, and contributing to the creation of a sustainable, inclusive, and prosperous world where opportunities are accessible to all. They provide independent advice and utilise innovative technology to enhance performance and safeguard the commercial interests of their clients engaging in real estate, infrastructure, and natural resource investment programmes. By investing heavily in bespoke technology, they remain at the forefront … of digital innovation, ensuring optimal solutions for their clients. The role They are now seeking a Senior Project Manager to join their Project Management team in their Manchester office to grow their data centre offering, as well as lead on a major data centre project. Later projects and opportunities include other large hyperscale data centres, advanced manufacturing facilities, and … internationally with a best in class employee relocation programme. This role presents an excellent opportunity for a proactive individual to take responsibility for providing all services relating to project management across the region, and will be responsible for a team of Project Managers, leading on a flagship data centre project. Main purpose of the role; To lead and coordinate More ❯

transform and grow into the ultimate automation solutions trusted partner, capable of solving any industrial automation challenge. The Director of Engineering is accountable for all technical engineering groups' execution performance in terms of achieving functional and project performance targets, including project quality, schedule, cost,and technical functional excellence. The Director of Engineering, as a people manager, is responsible … for building and coaching/mentoring the group resources through engagement, connection, development, performance management, and hiring plan/strategies. This will also include management of the group through resourcing planning and prioritization, capacity planning, and meeting group chargeability targets. The Director of Engineering will collaborate with the General Manager, International President, group leaders, and cross-functional … and develop processes, standards, best practices, and tools that will boost the team's effectiveness and efficiency. It is critical to fully engage with Customers, Employees, Partners, and Convergix Management Teams to communicate challenges, set expectations, and predict risks to be successful at delivering an extraordinary customer experience (ECE) as well as an extraordinary employee experience (EEE). What More ❯

Services, IT, Consulting and Operating Supplies categories, such as advertising, employee benefits, mobile hardware and office supplies. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. Who is Hilti? At Hilti, we … of the procurement process • Develop and execute strategies for indirect procurement (sub-)categories with ability to trigger levers to sustainably create value • Lead sourcing initiatives, contract negotiations, and supplier management to achieve cost savings, risk mitigation and sustainability goals. • Build and maintain strong relationships with localandinternational keysuppliers, driving supplier performance and innovation through conducting regular business review meetings … and supplier performance assessments, addressing performance issues and ensuring alignment with company values and goals. • Have a clear understanding of the indirect spend report for your (sub-)categories • Implement and track key performance indicators (KPIs) to monitor procurement performance and identify areas for improvement. In addition to the above, you'll act as a trusted advisor More ❯

Communicate effectively on progress and ensure impediments are raised early to minimise impact on the delivery Experience/Competences Essential A proven track record of building and managing high performance, cross-functional engineering teams, working in an Agile environment Demonstrable experience designing, developing and maintaining distributed, event-driven, cloud-native systems Expert in the latest versions of .NET Framework … and .NET Core (C#) Experience in API (REST, GraphQL) design and development Experience in relational database design and optimization (MSSQL, MySQL, etc.) Experience in the deployment and management of cloud (AWS, Azure, etc.) assets Demonstrable understanding of the full SDLC, proactive involvement in shaping the delivery prior and during development, through QA phase, and post-release support Be pragmatic … groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Risk Responsibilities All staff have defined risk management responsibilities. The Group imposes additional responsibilities on line-managers and senior managers. It is critical that all staff discharge their risk management responsibilities when undertaking their role. Specific More ❯

from the firm's cybersecurity lawyers. The global team have experience advising clients on hundreds of incidents. Leveraging this experience, they feedback practical lessons learned into clients' cyber risk management and incident response programmes. What you will do Reporting to the global Head of Cyber Defence, the Cyber Defence and Security Operations Manager is a key role within the … firm which is responsible for day-to-day management of the Cyber Defence and Security Operations Centre within their time-zone, EMEA & APAC. They will make sure that the firm can effectively monitor, analyse, and respond to cyber security events and incidents and will oversee a team of senior analysts and analysts, providing guidance and direction to protect the … teams in APAC, EMEA and US respectively, in line with our 24-7 follow-the-sun global model. Participate in security incident response exercises and training. Leadership and Team Management Assist the Head of Cyber Defence in managing a team of analysts and senior analysts in EMEA & APAC, providing operational direction, performance management, and training. Provide structured More ❯

and forecasts. Serve as a senior/escalation point for key clients. Leverage company-wide project delivery tools to ensure successful project delivery, workload forecasting, staff recruitment, development, and performance management. Conduct contract negotiations and management with key clients. Collaborate with accounting leadership to monitor and manage financial aspects of business operations. Work with the safety team to … develop guidance and safe work systems related to commissioning, including safety protocols and KPIs. Participate in local, regional, and global leadership meetings as required. Assist in risk management planning for projects. Support recruitment efforts, including hiring and onboarding of new personnel and apprentices. Support the annual budgeting process for commissioning planning. Demonstrate a commitment to quality, continuous improvement, and … HDR's values. Drive the development of new business opportunities. Collaborate with other leaders on client engagement strategies. Other Duties Structure training and succession planning to enhance team performance and expertise. Support bid processes by delivering high-quality, viable bid documents. Assist in quality management for the Cx Business class. Ensure no claims are made on PI and More ❯

s Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organizations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: Audit and Advisory Manager … ensure that audit and advisory projects add value to the business and lead to an efficient and effective control environment.This "hands on" role also has high visibility to senior management and will involve operating in a complex and transforming IT environment. Day to Day You'll Be: Assisting with risk assessment and the development of a flexible annual IT … and scope of each review, employing critical thinking and appropriate testing methodologies. Communication and reporting at the conclusion of each audit, obtaining agreement on root cause of issues and management action plans. Delivering advisory/consultancy reviews and health checks over key areas of IT strategy, transformation, system implementations and cloud arrangements. Specific responsibilities will include: Interviewing IT teams More ❯

operations of the UK AEO Certification programme, ensuring efficient execution and timely completion of certifications. Provide leadership and guidance to the UK Certification team, ensuring effective resource allocation and performance management. Oversee budget management and resource allocation for the programme. Stakeholder Management: Cultivate and manage relationships with key stakeholders across the UK, NSE, and globally, including senior … leadership, service line leaders, and specialist teams (QRS, ITS, Product Marketing, Product & Engineering). Effectively navigate complex stakeholder landscapes and influence decisions. Performance Reporting: Develop and deliver compelling quarterly reports to UK and NSE leadership, providing insights into programme performance, key achievements, challenges, and strategic recommendations. Own the relationship with the UK and NSE programme sponsors and lead … quarterly sponsor reviews. Team Leadership & Development: Lead and mentor the UK Certification team, fostering a culture of collaboration, high performance, and continuous development. Provide coaching and guidance to team members, supporting their professional growth and career progression. Risk Management & Compliance: Ensure compliance with all relevant regulations and internal policies, proactively identifying and mitigating potential risks to the programme. More ❯

reporting output with a focus on improving data quality within the organisation. To apply analytical techniques to interpret information from a variety of different sources for operational, strategic and performance management purposes. To create analytical products to support decision making and to enable the organisation to meet statutory and legislative data requirements. Organise, develop and deliver training to … presentation to clinicians and managers. 6. Design, develop and implement simple solutions to enable production of complex routine reports, thereby facilitating a robust, proactive reporting suite of operational and performance information. 7. Produce and analyse data quality monitoring reports to ensure that standards are maintained. 8. Ensure that operating policies and procedures are documented and maintained for the routine … a range of statistical techniques. 6. Design, develop and implement simple solutions to enable production of complex routine reports, thereby facilitating a robust, proactive reporting suite of operational and performance information. PERSON SPECIFICATION 1. SKILLS & ABILITIES Excellent communication skills, with experience of articulating complex issues in an understandable way. Assist with training non-analytical staff to understand reporting results. More ❯

all people-related matters. Designing and implementing strategic people initiatives to improve organisational effectiveness, talent development, and team engagement. Leveraging video game industry knowledge to guide best practices in performance management, succession planning, and workforce planning. Supporting leaders with complex employee relations cases, organisational change, and team dynamics. Collaborating with Talent Acquisition, L&D, and Hr Operations teams … of employment law, HR policies, and best practices in the UK (and ideally international). Track record of successfully delivering large-scale organisational and cultural change initiatives. Excellent stakeholder management, communication, and influencing skills. Comfortable working in a fast-paced, scaling organisation with a mix of onsite, hybrid and remote workers. Strong examples of using data-driven solutions to … you can look forward to a generous Perks & Benefits package including: Private Healthcare, including Dental Plan. Minimum 6% Pension contributions. Employee Assistance Programme & onsite Counselling. Life Insurance. Discretionary annual performance bonus. Enhanced family leave policies from day 1. Flexible working hours. 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more More ❯

be partnering with Neptune to recruit two newly created role as a Workday Specialist. Neptune North is a newly created Joint Venture between Oliver Wyman, a global leader in management consulting and part of the NYSE listed Marsh McLennan, and Rokos Capital Management (RCM), a global alternative investment fund manager. Neptune pride themselves on employing and developing only … when needed They want people who are highly motivated and have a high desire to learn HR Operations & Processes: providing operational support on key HR processes such as payroll, performance management, onboarding and referencing, benefits, mentoring, refreshing policies and processes. Ensuring our processes are optimal, effective, and efficient and that we deliver a best-in-class HR service. … providers on Workday updates, configurations, and troubleshooting issues. Maintain strong data and recordkeeping hygiene to enable accurate and up-to-date HR data reporting and workforce analytics. Employee Lifecycle Management Oversee the processes that fall within the employee lifecycle (e.g., onboarding, benefits, payroll, offboarding, etc.) Process Optimisation and Documentation Identify opportunities for process improvements within HR operations, with a More ❯

Formulate and execute UK LOB Local and Enterprise-led backlog. Manage projects including organization, definition, planning, implementation, and control using Kanban or Agile techniques. Provide people leadership responsibilities including performance management and team development to ensure efficient operation. Direct team members in the design, modification, and evaluation of all project phases from definition through production and release, ensuring … development roadmap. Help team members understand and overcome technical challenges efficiently and effectively with technical depth and breadth of experience. What we're looking for People leadership experience Project management experience, ideally with Kanban, but open to other methodologies Knowledge of ServiceNow, Jira, and Confluence Effective communication skills with technical and non-technical associates at all levels Strong stakeholder … management skills Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model offering flexibility to work from the office and from home. You'll be based in our Nottingham office 3 days a week: Tuesdays, Wednesdays, and Thursdays. What's in it for you Contribute to a More ❯

you to lead and support a variety of client projects, from hands-on coding and software architecture to solution design and delivery leadership. You'll also take on line management responsibilities, overseeing a team of 6-8 technical direct reports. What you'll be doing: Technical Leadership: Confidently discuss technical designs with clients, aligning solutions with business goals. Lead … and staying updated on emerging technologies to evaluate their relevance to current and future projects. Team Leadership & Development: Foster a collaborative, psychologically safe team culture, providing mentorship, coaching, and performance management, while promoting continuous learning and improvement. Client Engagement: Understand client needs, solve technical and delivery challenges, communicate business value, and identify new opportunities to benefit both the … client and CreateFuture. Project Management: Own project execution, ensuring effective ways of working (Scrum, Kanban, etc.), risk management, and accurate work estimation, planning, and communication with stakeholders. Culture & Values: Champion a feedback-driven, growth-oriented culture at CreateFuture, creating a supportive environment where team members can thrive and embody company values. We'd love to talk to you More ❯

compliant with internal and external rules and policies. Develop new solutions to meet business requirements for technology and service architectures. Understand and select tools to implement the service delivery performance measurements required for performance management. Develop and maintainIT architecture frameworksto support business goals. Defineroadmaps, standards, and best practicesfor IT infrastructure and operations. Leadcloud migration strategiesand optimizeAzure & AWSenvironments. Ensurenetwork … assessmentsand implement security controls to protect enterprise assets. Ensure compliance withindustry standardsand regulatory requirements. Define and implementIT support strategiesto improve service desk efficiency. Optimiseend-user computing environments, including device management and software deployment. Lead automation initiatives to streamline IT operations and enhance user experience. Work with stakeholders to align IT architecture with business goals. Providetechnical leadershipand mentor IT teams More ❯

tools and skills to perform at their best, is at the heart of what we do! Due to a reorganisation, we are now looking for a Head of Project Management to lead and shape our project delivery function through its next phase of growth. This is a pivotal leadership role where delivery excellence, people development, and technology innovation come … a dynamic, empathetic leader with a passion for delivery excellence and digital enablement, we’d love to hear from you. Key Areas of Activity Lead and evolve the project management function, aligning delivery practices with strategic goals and emerging technologies. Maintain and adapt a project delivery framework that balances structure with flexibility. Personally manage a portfolio of projects, maintaining … culture, valuing the unique strengths of each team member. Partner closely with the senior Project Manager, promoting shared leadership and mutual trust. Conduct regular one-to-ones and annual performance reviews to support development and alignment. Leverage technology, automation, and practical AI to enhance visibility, efficiency, and user experience. Define and track KPIs for delivery effectiveness, embedding continuous improvement More ❯

IT services. Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and lets start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of service delivery. Team Management … enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. Upstream Reporting: Provide regular reports to directors on service performance, team activities, and any issues that need … to be addressed. System Maintenance and Upgrades: Oversee regular system checks, updates, and maintenance to ensure optimal performance and security compliance. Project Management: Lead and manage IT projects, including system upgrades, migrations, and new implementations. Ensure projects are completed on time and within budget. Stakeholder Engagement: Collaborate with stakeholders to understand their needs and provide expert guidance on More ❯

Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management … support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯

down to read the complete job description. About the Role This is a critical technical role within our newly established IT team in Belfast, instrumental in ensuring the stability, performance, and security of our SAP landscape . You'll be the on-site digital/IM representative for infrastructure and platform activities, providing a vital link between our local … IT tools and services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's IT team as they implement a new SAP S/4HANA system. … driving decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our SAP environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep technical SAP expertise, lead key projects and activities , and contribute strategically to the success More ❯

Today job requisition id JR Job Description: About the Role This is a critical technical role within our newly established IT team in Belfast, instrumental in ensuring the stability, performance, and security of our SAP landscape . You'll be the on-site digital/IM representative for infrastructure and platform activities, providing a vital link between our local … IT tools and services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's IT team as they implement a new SAP S/4HANA system. … driving decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our SAP environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep technical SAP expertise, lead key projects and activities , and contribute strategically to the success More ❯

tool creation, revamp, and migration projects. Evaluate and implement innovative technologies to enhance operational efficiency. Drive the adoption of new tools and systems across the organization. Data Analytics and Performance Metrics: Conduct in-depth data analysis to derive actionable insights. Design and populate comprehensive metrics dashboards for performance tracking. Collaborate with Supply Chain Analytics team to ensure dashboard … accuracy, report integrity, and data quality. Performance Management and Reporting: Define, measure, and present key operating metrics to senior stakeholders. Lead weekly, monthly, and quarterly performance review meetings. Develop and implement strategies to address performance gaps and capitalize on opportunities. Knowledge Management and Documentation: Oversee the maintenance and updates of Wikis, Standard Operating Procedures (SOPs … communication channels with all relevant stakeholders Present complex information in a clear, concise manner to both technical and non-technical audiences BASIC QUALIFICATIONS - 5+ years of program or project management experience - 4+ years of working cross functionally with tech and non-tech teams experience - 5+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor More ❯

to join their expanding team ASAP. On a daily basis, as the Business Analysis Manager you will act as the deputy to the Head of Business Analysis conducting line management responsibilities and supporting the strategic and operational development of the Business Analysis function. You will lead a team of Business Analysts at varying levels of seniority, ensuring high-quality … professional growth and the adoption of best practices across the team. Key experience & skills • Proven experience in a leadership role within a Business Analysis function • Strong background in line management, performance management, and recruitment • Demonstrated ability to coach, mentor, and develop team members • Skilled in motivating and inspiring teams to achieve their potential • Comfortable delivering constructive feedback … Experience defining requirements and user stories in a digital environment e.g. websites, apps, internal systems • Strong understanding of Agile methodologies, particularly Scrum • Experience using Jira for backlog and sprint management • Excellent communication and stakeholder management skills • Comfortable working with challenging stakeholders and managing conflict between stakeholders Beneficial skills •Experience with REST APIs and API integration projects •Familiarity with More ❯