51 to 75 of 129 Performance Metrics Jobs in the UK excluding London

delivery Track remediation activities, maintain documentation, and monitor progress against timelines, service levels, and operational targets Produce operational reporting on volumes, trends, risks, and performance metrics to support decision-making Collaborate with cross-functional teams to address root causes, improve remediation playbooks, and align with data strategy objectives ...

across a multi-site operational environment. This role will be responsible for ensuring the delivery of a high-quality support service, managing service desk performance, driving continuous improvement and acting as the key escalation point for service-related issues. Key Responsibilities * Lead and develop the Service Desk team, promoting … customer-focused culture * Manage service desk performance, workloads, KPIs and service levels * Act as the escalation point for major incidents and service issues * Drive improvements across incident, request and problem management processes * Produce regular service reporting and performance metrics for stakeholders * Coordinate support activities across operational sites ...

office environment Drive continuous improvement across business support services, ensuring consistency and scalability Act as a strategic and operational partner to senior leadership on performance, people, and change initiatives Lead and deliver cross-functional programmes and transformation initiatives Manage stakeholder relationships across senior leaders, functions, and external partners … oversee operational budgets and performance metrics Foster a high-performing, inclusive, and engaged office culture Represent the organisation within the local business and community network If you possess a combination of the following skills, then LETS TALK! Significant leadership experience within professional services or complex operational environments Proven ...

reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through ...

full digital journey while influencing strategic decision making. Own and optimise the end to end digital customer journey with accountability for conversion and revenue performance Develop and execute a data led experimentation and CRO roadmap across multiple products and markets Use analytics, customer insights, and testing tools to identify … programmes across digital platforms Collaborate closely with product, UX, engineering, and marketing teams to deliver optimisation initiatives Define and track key customer experience and performance metrics, presenting insights to senior stakeholders Champion a culture of experimentation, continuous improvement, and customer centricity Your Skills and Experience Commercial experience ...

This is a newly created role for a strategic, data-driven and customer-focused Digital Channel Manager to lead the delivery and performance of our clients app, website and customer community platform. You will take ownership of channel performance and optimisation working closely with the wider digital team … delivery of the digital channel strategy for the website and mobile app aligning with organisational goals. • Manage the roadmap and day-to-day performance of digital channels, taking ownership of continuous improvement across website, app, and community platforms. • Work closely with the wider digital team (UX, product, content ...

coach, and motivate the service desk team, fostering a culture of accountability, continuous improvement, and customer-first thinking. * Conduct regular one-to-ones, set performance objectives, and support the professional development of each team member. AI & Process Innovation * Take ownership of the company's AI implementation roadmap within customer … focus on complex, high-value interactions. * Bring the team on the journey, embedding new tools into everyday practice. Strategy & Reporting * Report on service performance metrics to the COO, providing insight and recommendations to drive continuous improvement. * Collaborate cross-functionally with Sales, Operations, and Technical to ensure customer feedback ...

rollout activities. Support system upgrade testing, including regression testing and validation of new functionality. Assist with KPI reporting for fresh tickets and system performance metrics Data & System Administration Maintain base data within IFS to ensure accuracy and consistency. Over time, take on additional responsibilities in IFS such … with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting ...

rollout activities. Support system upgrade testing, including regression testing and validation of new functionality. Assist with KPI reporting for fresh tickets and system performance metrics Data & System Administration Maintain base data within IFS to ensure accuracy and consistency. Over time, take on additional responsibilities in IFS such … with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting ...

events, keeping all stakeholders informed. Maintain position records in collaboration with trading desk assistants. Identify opportunities for process improvements and enhance client service. Oversee performance metrics, defining and tracking KPIs and SLAs. Conduct discovery and due diligence activities to resolve complex client queries. Qualifications: Strong experience ...

achievement of your growth targets. A ‘hands‐on’ approach to leadership across the sales and delivery functions of your business, monitoring and analysing key performance metrics to optimise your team’s effectiveness and drive business growth. Skills, Knowledge & Expertise 1. Leadership Experience: Proven track record of inspiring leadership ...

achievement of your growth targets. A ‘hands‐on’ approach to leadership across the sales and delivery functions of your business, monitoring and analysing key performance metrics to optimise your team’s effectiveness and drive business growth. Skills, Knowledge & Expertise 1. Leadership Experience: Proven track record of inspiring leadership ...

achievement of your growth targets. A ‘hands‐on’ approach to leadership across the sales and delivery functions of your business, monitoring and analysing key performance metrics to optimise your team’s effectiveness and drive business growth. Skills, Knowledge & Expertise 1. Leadership Experience: Proven track record of inspiring leadership ...

consistently across multiple regions and countries differences). Developing actionable dashboards & reporting: Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics. Delivering deep-dive analytics: Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies. Translate findings ...

support continuous service improvement initiatives. Identify trends, risks, recurring incidents, and opportunities for operational maturity. Define and monitor incident KPIs, SLAs, and service performance metrics. Collaborate with Service Management, Delivery, Operations, and Programme teams to strengthen operational resilience. Support governance forums and contribute to service management reporting. Required Experience ...

technical teams can perform at their best. You'll be leadership focused, centred on managing people, processes, workload planning and service quality. Overseeing team performance, resource allocation, service delivery and operational effectiveness you'll ensure tickets and requests are managed efficiently and client expectations are consistently met. You will … drive service improvements, monitor key performance metrics and help build a culture of accountability, collaboration and continuous improvement, collaborating closely with technical specialists and business leaders. Location/WFH: You'll join the team based near Tunbridge Wells (parking available), three days a week with flexibility to work ...

Intune environments * Manage user onboarding, offboarding and access controls * Improve support processes, documentation and service standards * Introduce and monitor practical SLAs and performance metrics * Produce meaningful reporting on ticket volumes, service performance and recurring issues * Support CRM and SaaS platforms including user administration and permissions * Contribute ...

staff engineer role - Python and TypeScript/Node, with solid React/Next.js and NestJS/FastAPI experience - PostgreSQL, including schema design, query performance, ETL/ELT, and analytical workloads at scale - LLM/AI features shipped to production users, covering evals, guardrails, prompt versioning, and cost control - LangChain … LangGraph for orchestration - Data modelling for fund mechanics, including cash flows, NAV, performance metrics, and position-level credit data - AWS in production: IAM, S3, RDS, and containerised workloads - CI/CD, security, observability, and designing for data sensitivity from the outset You'll also need practical exposure ...

stakeholders effectively. - Identify Value Engineering opportunities in the design and quantify the savings. - Updating repository for historical data. - Defining and tracking cost performance metrics and leading monthly cost reporting. - Analyzing and providing timely feedback of vendor proposals using AWS benchmark data. - Creating accurate bid leveling documents. - Validating … final award amount and scope based on contract documents. - Implementing, maintaining and executing all cost control, change management, progress and performance reporting. - Validating construction change cost impacts. - Ensuring vendor invoices are accurate and timely. - Supporting the construction team with project close-out and final payments. - Delivering results for multiple ...

major chemical/process manufacturing site in Hartlepool. The plant is entering an exciting new stage, with renewed focus on engineering systems, maintenance performance, asset data, reporting and operational improvement . This is a key role where you will support and improve SAP PM , Enterprise Asset Management processes, maintenance … practices for master data management. Manage SAP role allocation, user access and training requirements. Create automated reports aligned to business and engineering goals. Support performance reporting for site leadership and engineering managers. Work with external suppliers on Computer Aided Engineering solutions. Support and improve Aveva PI Vision , Factory Information ...

documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend … VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious ...

documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend … VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious ...

implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends acrosstickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend … VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious ...

placed here are promoted and move to a variety of internal roles. Your role sits at the centre of how we deliver reliable, high-performance networking solutions to customers worldwide. You will focus on strengthening service operations processes that directly impact product quality, cost, and lifecycle efficiency. This position … sustainment. Deliver service enablement, New Product Introduction (NPI), service ramp, and continuous improvement initiatives in partnership with engineering teams. Drive initiatives that improve service performance through cost reduction, aging inventory recovery, scrap reduction, and cycle-time improvement. Define, manage, and report operational performance metrics to identify trends ...

continuous improvement, helping to support the organisation's ambitious growth plans. As Head of Operations, you will take ownership of day-to-day operational performance across multiple business functions, ensuring effective processes, governance, controls and reporting frameworks are in place. You will work closely with senior stakeholders, external technology … operational delivery across Client Services, Compliance and Product functions. Develop, implement and continuously improve scalable operational processes and controls. Define and monitor operational KPIs, performance metrics and reporting frameworks. Identify and resolve operational risks, bottlenecks and inefficiencies. Oversee customer and partner onboarding processes, ensuring a seamless transition from ...