51 to 75 of 372 Performance Metrics Jobs in the UK excluding London

and execute strategic sales plans to meet company objectives and revenue goals Oversee the daily operations of the sales team, ensuring efficient and effective processes Set sales targets, monitor performance, and ensure team alignment with organizational goals Lead, mentor, and develop the sales team, fostering a culture of high performance and continuous improvement Collaborate with the CRO and … executive team to align sales strategies with overall business objectives Prepare and present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities: Actively engage in selling GK8’s More ❯

MVP definition. Collaborate with cross-functional stakeholders across technology, operations and business to align data services with wider strategic architecture and digital transformation goals. Analyse usage data, feedback and performance metrics to continually refine strategy and drive measurable improvements in data utility, product performance and cost optimisation. Drive governance, data quality standards, risk management and compliance alignment More ❯

MVP definition. Collaborate with cross-functional stakeholders across technology, operations and business to align data services with wider strategic architecture and digital transformation goals. Analyse usage data, feedback and performance metrics to continually refine strategy and drive measurable improvements in data utility, product performance and cost optimisation. Drive governance, data quality standards, risk management and compliance alignment More ❯

managing incidents, service requests, problems, and changes, ensuring everything runs smoothly and meets agreed service levels. You’ll also play a key role in keeping our systems at peak performance – handling planned maintenance, running disaster recovery drills, and implementing improvements, all while following best-practice IT procedures. What You’ll Do Be the go-to expert for our business … systems — from ERP and BI to HR, Finance, WMS, and more. Keep systems running at their best by solving issues, monitoring performance, and minimising downtime. Work with vendors, escalate complex issues, and ensure service levels are met. Empower users with guidance, training, and easy-to-use resources. Lead service improvements, run DR drills, and support Lean efficiency projects. Help … with ERP and other business systems. A problem-solver who can think ahead and act fast. Clear, confident communicator who works well with users and vendors alike. Comfortable with performance metrics, process improvements, and automation tools. Proactive, adaptable, and ready to make an impact in a fast-moving environment. Essential Skills & Experience Demonstratable experience in an IT Business More ❯

services while driving innovation through automation and continuous improvement. What You'll Do Leadership & Team Management Lead, coach, and develop a high performing Database Administration team. Set clear priorities, performance metrics, and ensure on time, on budget delivery. Foster a culture of innovation, collaboration, and technical excellence. Database Strategy & Operations Oversee cloud native and hybrid database systems to … meet business goals. Direct cloud migration and optimisation strategies, ensuring efficiency and scalability. Manage licensing costs and database system budgets effectively. Performance, Security & Resilience Guarantee database availability, integrity, and compliance with internal and external standards Maintain robust backup, recovery, and disaster recovery plans. Ensure adherence to ISO27001 and internal governance frameworks. Automation & Infrastructure as Code Drive automation and CI … multi discipline teams. Strong leadership, mentoring, and stakeholder management skills. Strategic thinker with a passion for innovation, automation, and data integrity. Expertise in relational and non relational databases, including performance tuning and optimisation. Solid understanding of database security, modelling, and recovery practices. Excellent problem solving and communication skills. Technical Environment Experience with some of the following would be highly More ❯

key suppliers to ensure quality, cost-effectiveness, and innovation. Contract Negotiation: Lead negotiations for contracts and agreements with suppliers, ensuring favourable pricing, terms and conditions and specifications, deliverables and performance metrics are clear and can be easily quantified. Contract Development : Work with the legal function to construct the necessary contractual arrangements for contracts to ensure all contractual terms … capital are directed through the Procurement function. Risk Management: Identify and mitigate risks associated with the procurement of the corporate services categories, including supply chain disruptions and compliance issues. Performance Monitoring: Monitor supplier performance and implement improvement plans as necessary to ensure service levels and contractual obligations are met. Cost Savings: Identify and implement cost-saving opportunities within … designated categories through strategic sourcing and supplier management and ensure all negotiated gains and cost savings are tracked, measured, and delivered. Reporting: Prepare and present regular reports on category performance, savings achieved, and market trends to senior management. Supplier Management : Manage the relationship of key category suppliers and mediate issues between stakeholders and suppliers as required. Leadership: Develop and More ❯

key suppliers to ensure quality, cost-effectiveness, and innovation. Contract Negotiation: Lead negotiations for contracts and agreements with suppliers, ensuring favourable pricing, terms and conditions and specifications, deliverables and performance metrics are clear and can be easily quantified. Contract Development : Work with the legal function to construct the necessary contractual arrangements for contracts to ensure all contractual terms … capital are directed through the Procurement function. Risk Management: Identify and mitigate risks associated with the procurement of the corporate services categories, including supply chain disruptions and compliance issues. Performance Monitoring: Monitor supplier performance and implement improvement plans as necessary to ensure service levels and contractual obligations are met. Cost Savings: Identify and implement cost-saving opportunities within … designated categories through strategic sourcing and supplier management and ensure all negotiated gains and cost savings are tracked, measured, and delivered. Reporting: Prepare and present regular reports on category performance, savings achieved, and market trends to senior management. Supplier Management : Manage the relationship of key category suppliers and mediate issues between stakeholders and suppliers as required. Leadership: Develop and More ❯

key suppliers to ensure quality, cost-effectiveness, and innovation. Contract Negotiation: Lead negotiations for contracts and agreements with suppliers, ensuring favourable pricing, terms and conditions and specifications, deliverables and performance metrics are clear and can be easily quantified. Contract Development : Work with the legal function to construct the necessary contractual arrangements for contracts to ensure all contractual terms … capital are directed through the Procurement function. Risk Management: Identify and mitigate risks associated with the procurement of the corporate services categories, including supply chain disruptions and compliance issues. Performance Monitoring: Monitor supplier performance and implement improvement plans as necessary to ensure service levels and contractual obligations are met. Cost Savings: Identify and implement cost-saving opportunities within … designated categories through strategic sourcing and supplier management and ensure all negotiated gains and cost savings are tracked, measured, and delivered. Reporting: Prepare and present regular reports on category performance, savings achieved, and market trends to senior management. Supplier Management : Manage the relationship of key category suppliers and mediate issues between stakeholders and suppliers as required. Leadership: Develop and More ❯

teams to deliver successful UAT. Drive continuous improvement of the testing framework and adoption of best practices. Contribute to risk and issue management during testing phases. Champion test automation, performance metrics, and quality improvements. Manage testing phases, including coordination with third-party test teams. Skills & Experience Accredited in Software Testing (ISEB/ISTQB or equivalent). Strong knowledge … and SQL. Solid understanding of Agile (SCRUM) methodologies. Experience integrating automated test cases with CI/CD frameworks (Azure DevOps). Excellent understanding of risk management, defect management, and performance metrics. Desirable: experience with ETL testing, BrowserStack, and service-oriented protocols (XML). Personal Attributes Exceptional analytical and problem-solving skills. Highly organised, with strong attention to detail. Effective More ❯

You will be a trusted advisor to our Executive Committee, providing strategic leadership, identifying and delivering people solutions that enhance organizational effectiveness, simplify our structure, and foster a high-performance, engaged culture. Your expertise in organizational design, talent management, and data-driven decision-making will be crucial to our growth and cultural transformation. Key responsibilities include establishing effective ways … Required Skills & Experience Candidates should demonstrate expertise in: Trusted senior partner to executives, translating business priorities into effective people initiatives Building credible relationships across all levels, promoting inclusion and performance culture Driving leadership development, organizational design, and cultural transformation Executing talent strategies, succession planning, and workforce planning Embedding performance metrics and fostering a positive employee environment Providing … data-driven insights, monitoring performance, and advising on industry trends Success Criteria Ideal candidates will possess: MCIPD/FCIPD qualification with extensive experience in strategic HR roles, preferably within technology or product-led organizations Strong generalist and specialist HR skills, including organization design and change management Proven success in leading enterprise-wide cultural and organizational change Ability to develop More ❯

Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance Align product delivery with the client’s operational risk and … APIs, integration patterns, system data flows, and architecture considerations in AML/KYC platforms. Experience in migration and modernisation projects, including legacy platform upgrades and cloud adoption. Understanding of performance metrics in Financial Crime systems (throughput, latency, false positive rates) with ability to drive backlog improvements. Commercial awareness: ability to balance compliance obligations with cost considerations and business More ❯

Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance Align product delivery with the client’s operational risk and … APIs, integration patterns, system data flows, and architecture considerations in AML/KYC platforms. Experience in migration and modernisation projects, including legacy platform upgrades and cloud adoption. Understanding of performance metrics in Financial Crime systems (throughput, latency, false positive rates) with ability to drive backlog improvements. Commercial awareness: ability to balance compliance obligations with cost considerations and business More ❯

Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance Align product delivery with the client’s operational risk and … APIs, integration patterns, system data flows, and architecture considerations in AML/KYC platforms. Experience in migration and modernisation projects, including legacy platform upgrades and cloud adoption. Understanding of performance metrics in Financial Crime systems (throughput, latency, false positive rates) with ability to drive backlog improvements. Commercial awareness: ability to balance compliance obligations with cost considerations and business More ❯

with ERP and eCommerce platforms Define, document, and optimise CRM processes, user journeys, and data flows Provide training, onboarding materials, and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking More ❯

you'll be at the heart of our operations, ensuring seamless project delivery across multiple workstreams. Your key responsibilities include: Leading PMO services and enhancing governance frameworks Overseeing reporting, performance metrics, and financial tracking Mentoring and coaching PMO team members for growth Driving continuous improvement initiatives and automation What We're Looking For: Significant PMO experience in complex More ❯

Quarterly review and reporting on client activity Lead client engagement calls and business reviews. Document and manage all action/project plans within assigned accounts. Define and utilize key performance metrics. Track and analyze the progress and overall strategic direction for client accounts. Prepare and deliver quarterly (QBR) and annual (ABR) client business reviews. Administrative Maintain activity records in More ❯

Issue Resolution: Act as the customer's advocate within the organization to resolve issues promptly. Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction. Provide regular reports and insights to management on customer … or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. A minimum of 8 GB RAM. Backup Device Must meet or exceed the performance of an Intel Core i3 processor. Must be functional during power interruptions. A functioning webcam. A noise canceling USB headset. A quiet, dedicated home office space. Peripherals and Workspace More ❯

will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the … heart of your role, encompassing both sales and service. Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance: Ensuring that all colleagues are up to date with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the More ❯

and natural language insights. Collaborate with business stakeholders to identify improvement opportunities through data analysis and digital innovation. Support business system upgrades, integrations, and enhancements that improve data flow, performance, and user experience. Ensure data governance, accuracy, and system integrity within all reporting and analytical platforms. Develop and deliver training and documentation to improve user adoption of digital tools. … Monitor and report KPIs and performance metrics to measure system efficiency and improvement outcomes. Stay current with emerging AI, BI, and digital transformation technologies to proactively recommend innovative solutions. The Person Experience in business systems analysis, data analytics, data warehousing and continuous improvement. Ability to develop Power BI dashboards and reports that drive strategic business decisions. Experience in More ❯

and natural language insights. Collaborate with business stakeholders to identify improvement opportunities through data analysis and digital innovation. Support business system upgrades, integrations, and enhancements that improve data flow, performance, and user experience. Ensure data governance, accuracy, and system integrity within all reporting and analytical platforms. Develop and deliver training and documentation to improve user adoption of digital tools. … Monitor and report KPIs and performance metrics to measure system efficiency and improvement outcomes. Stay current with emerging AI, BI, and digital transformation technologies to proactively recommend innovative solutions. The Person Experience in business systems analysis, data analytics, data warehousing and continuous improvement. Ability to develop Power BI dashboards and reports that drive strategic business decisions. Experience in More ❯

and natural language insights. Collaborate with business stakeholders to identify improvement opportunities through data analysis and digital innovation. Support business system upgrades, integrations, and enhancements that improve data flow, performance, and user experience. Ensure data governance, accuracy, and system integrity within all reporting and analytical platforms. Develop and deliver training and documentation to improve user adoption of digital tools. … Monitor and report KPIs and performance metrics to measure system efficiency and improvement outcomes. Stay current with emerging AI, BI, and digital transformation technologies to proactively recommend innovative solutions. The Person Experience in business systems analysis, data analytics, data warehousing and continuous improvement. Ability to develop Power BI dashboards and reports that drive strategic business decisions. Experience in More ❯

team researches and delivers high-calibre multi-language Text-to-Speech technology, leading to voice quality and accuracy. Responsibilities Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality Support hiring and training of new Associates Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data … various workflows and/or navigating competing delivery priorities Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies Track quality and utilization metrics File and track tickets, following up on blocks to productivity Provide regular, formal & informal feedback to direct reports Identify and help implement process-related improvement using methodologies such as … Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management Proficiency verbal and written communication skills in English Experience in understanding performance metrics and developing them to measure progress against key performance indicators Preferred Qualifications Experience with process improvement/quality control tools and methods Demonstrated ability to lead More ❯

working autonomously. Here's what the role looks like: Reporting to the IT Operations Lead , our Customer Experience Manager will be responsible for all operational delivery activities, including service performance, work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Work with key personnel both within SWORD and at the CUSTOMER … to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain and where possible improve upon service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met and customer satisfaction is high Have regular engagement More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Required Skills & Experience Strong experience in managed services, cloud hosting, and … IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management. Please send CV for full details and immediate interviews. We More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills/requirements Strong experience in managed services, cloud hosting … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift More ❯