26 to 50 of 57 Service Analyst Jobs in the UK excluding London

Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care … also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior ...

Title: Service Support Analyst (Level 2) Salary: £40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users … contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support ...

summary We are looking for a Pathology Service Desk Analyst to join our Pathology service desk team on fixed term contract until 31st October 2027. You can join our team to deliver innovative, high-performing pathology services that is focused on our service users and delivers … continued training and development for our staff In this role you will be expected to: Provide an efficient and courteous first line support service to a range of Healthcare professionals, patients and service users across the Pathology and NHS service Provide support for Pathology IT systems ...

Line IT Service Desk Analyst | York | £29,000 per year + 12% Bonus We are supporting a FTSE 100 company looking for a Tier 1 IT Service Desk Analyst to join their IT Service Desk team and act as the first point of contact … line/customer-facing IT support experience, or someone with the right IT qualification who is keen to break into support. Strong communication, customer service and a willingness to learn are key. The package: £29,036 salary 12% annual bonus Pension contribution matched up to 8% Hybrid – 2 days ...

Service Desk Analyst (1st & 2nd Line IT Support) We welcome applications for this support post to commence as soon as possible For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. The Role The main duties and responsibilities … this role include: The Service Desk Analyst provides professional, responsive and customer-focused first and second-line technical support across Cardinal Newman College and Lancaster University School of Mathematics. Working within the Service Desk & End-User Support team, the postholder delivers support both through the IT Service ...

00hrs. Early shifts in the local office. Late shifts work from home. Shift Allowance -10% on top of base salary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It's a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

Line IT Service Desk Analyst | York | £32,000 + 12% Bonus I’m working with a FTSE 100-listed company that require an experienced 2ns line IT Service Desk Analyst to join their IT team, taking ownership of more complex incidents and requests escalated from ...

Service Desk Analyst - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £24,613 - £29,184 dependant on experience 37 hour working week Experience: Proven experience in providing enterprise level frontline IT Support Experience in using IT Support … Good working knowledge of Active directory and Exchange 2016 Responsibilities: To be part of the team logging the 60000 calls made to the ICT Service Desk annually To be part of the team undertaking 1st line support in resolving the 60000 incidents logged annually, working to established ...

organisation operating within a global multinational group and recognised as part of a Fortune 500 business, is seeking a highly motivated and enthusiastic IT Service Desk Analyst to join their progressive, values-driven IT Infrastructure team based at their Billingham site. Our client is committed to delivering sustainable … first-line, and where appropriate second-line, technical support across the business. You will be responsible for logging, tracking, and resolving IT incidents and service requests received via telephone, email, and self-service portals. You will also play an active role in on-call support ...

enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role … critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other UK sites ...

Bring your energy to Aggreko as a Senior Analyst – Salesforce Field Service, based in Glasgow. You'll be the Salesforce Field Service Subject Matter Expert within our Salesforce Centre of Excellence, owning the design, optimisation, and governance of Field Service solutions across the business. Working closely … gather stakeholder feedback. Manage Salesforce platform updates, including new features and retirements, to maximise value and minimise risk. Drive innovation across the Field Service landscape, using data and insights to identify opportunities for improvement. Develop a deep understanding of how Salesforce Field Service integrates with external systems ...

London based client are currently hiring for an experienced Service Delivery Analyst to join their team on a 12 month fixed term contract. This is an exciting opportunity for an experienced Service Delivery professional to join an established team, supporting and contributing to their continued success. … point of escalation ensuring all issues are resolved in line with process and SLAs Supporting senior management on the change advisory board to ensure service delivery alignment with the business Lead the Change Advisory Board (CAB), with support from the Service Delivery & Support Manager when required. Contribute ...

customer-focused IT professional looking to make a real impact? We are looking for an IT Service Desk Analyst to join our busy Digital Services team. In this role, you will serve as the single point of contact for technical support across both clinical and corporate teams. Supporting … clear, friendly telephone and digital support to diagnose and resolve technical incidents. Incident Management: Accurately record, classify, prioritize, and monitor tickets within our IT service management system in line with SLAs. System Administration: Manage user accounts, system permissions, and desktop software installations. Customer Care: Translate complex technical issues into ...

Aggreko in Glasgow is seeking a Senior Analyst – Salesforce Field Service to own design, optimisation, and governance of Field Service solutions. You will translate operational challenges into scalable, secure, and user-friendly solutions that deliver measurable business value. As the Salesforce Field Service SME, you will ...

Group are looking for a Service Desk operative to add to our growing team. You will be organised, able to work under pressure and a strong team player looking for a new challenge. Are you a tech-savvy problem solver with a passion for customer service? Join … Group, a market-leading financial services company, as an IT Service Desk Analyst and be part of a dynamic IT team that keeps our business running smoothly. Why Join Key Group? Key Group has been helping people unlock a better retirement since 1998. ...

Customer Service Advisor - (Romanian speaking) – IT Consultancy – £15.84 PAYE Figure – Fully Onsite No experience required, full training provided Romanian language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail … team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

Join us as an MS Dynamics 365 Service Analyst and help shape the performance, stability and future development of a vital enterprise platform that supports teams right across the organisation. This is a fantastic opportunity to work with a broad Microsoft Dynamics 365 landscape - including Finance & Supply Chain … functional troubleshooting, configuration and user support experience, together with a good understanding of end-to-end business processes such as finance, retail, sales, customer service or membership. Exposure to ITIL practices, particularly incident, problem and change management, would also be important. We are looking for someone who is analytical ...

summary We are looking to recruit an enthusiastic IT professional to join our IT Service Desk. The role provides first line IT support to the trust of all aspects of computing, including PC's, Laptops, Mobile phones etc. Excellent communication skills and a customer focus are also key attributes … this particular role. Main duties of the job To provide a first line of contact for dealing with customer queries received by the service desk. To ensure accurate and timely recording of the Trust's logging system and to assign the call to the appropriate specialist or group. ...

Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering … permanent fix with Engineering & Product. Act as the bridge between Customer Success, Product and Engineering, defining clear escalation pathways and handover standards Evolve the service management tooling - workflows, automations, reporting and engineering integrations Build a knowledge base that reduces repeat contacts and produce service reporting that turns trends ...

resolving day-to-day tech challenges within the technology department. Client Details A financial services organisation based in London. Description Own incidents and service requests end-to-end, ensuring timely resolution and accurate documentation Provide advanced remote and onsite support for Windows, macOS, and mobile devices Troubleshoot Microsoft … Support onboarding and offboarding activities, including device setup and access provisioning Communicate technical updates and resolutions clearly to users and stakeholders Contribute to continuous service improvement initiatives and reduction of recurring issues Profile A successful IT Support professional should have: An organised and detail-oriented approach to managing tasks ...

Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering ...

looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience … essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/proficiency in MS office suite applications ...

Team/Role Overview Join Citi's Global Business Expense Transparency organization as a Capital Markets Business/Data Analyst. You'll drive the development and enhancement of our Trade Cost Calculator and Analytics platform ...

will need to operate within a busy call centre environment and will need to ensure that they follow procedures that have been developed. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. This post may require … flexible working hours, based upon the service requirements of the HIS client base. Main duties of the job Act as first point of contact for HIS Service end-users on the customer service desk. Answer, log and manage all calls, emails and faxes to the Service ...

summary The ICT Service Desk function serves as the support gateway for all information, communication and technology and ICT training for approximately 4000 staff across Trust sites located across Leeds and York boundaries and supporting our wider regional wide services. The ICT Service Desk covers … servers, voice and data.To work within a team and provide first line ICT support services within the Trust using ITIL processes of Incident Management, Service Requests and an understanding of Problem and Change Management. Day to day working with a computerised telephone call handling system to efficiently handle incoming ...