1 to 25 of 553 Service Delivery Jobs in the UK excluding London

Service Delivery Manager - Fire and Security - East Midlands - Near Sutton in Ashfield, Nottinghamshire, East Midlands - To £55k + Benefits Fire and Security Careers are recruiting for an established and respected Fire & Security company seeking a Service Delivery Manager - Fire and Security to oversee service operations … ensure high quality delivery across their customer base who are getting PPM, Service and maintenance of Fire & Security. This role is ideal for someone with strong industry experience from a BAFE, NSI, SSAIB or FIA aligned Fire & Security company, who understands service delivery, compliance, and supporting ...

Head of Operations & Service Delivery Location: Remote, with regular travel to client sites and field teamsSalary: £75,000 – £85,000 Bonus: Up to 30% based on personal and team performance Remote working with regular travel Senior leadership opportunity within a growing organisation Competitive benefits package Opportunity to play … role in a scaling business We are recruiting on behalf of a fast-growing, technology-led organisation seeking an experienced Head of Operations & Service Delivery to lead and evolve its operational and technical service functions. The Role - Head of Operations & Service Delivery This ...

Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. … first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North ...

Title: Junior Service Delivery Analyst Location: Manchester/Stoke About the Role: The Junior Service Delivery Analyst supports the Service Delivery function by assisting in the governance, coordination, and reporting of IT services to maintain service quality and operational stability. This role … development position, providing hands on exposure to IT Service Management processes while working under the guidance of senior Service Delivery colleagues. The postholder will support incident coordination, change administration, service reporting, and continuous improvement activities, building capability and experience across the service lifecycle. Key Responsibilities ...

Service Delivery Manager Exciting technology within SaaS business Norwich (1 day working in the office) We are seeking an experienced and technically credible IT Service Delivery Manager to lead the delivery of support and managed services for our clients. This role is responsible … service performance, operational leadership, client satisfaction, and continual service improvement. You will act as the primary operational contact for assigned clients while leading and developing the Support team to deliver exceptional service outcomes. The successful candidate will combine strong people leadership skills with a solid technical understanding ...

Service Delivery Manager Permanent role Based in Helston, Culdrose Offering £68,000 Do you have experience in service delivery management? Do you have experience with ILS delivery frameworks? Do you want to work with an industry-leading company? If your answers are yes to these … Sustainment Organisation and the programme, building and maintaining strong relationships to understand their needs and expectations Manage and be accountable for the delivery of the agreed Sustainment activities to the programme, ensuring timely and effective delivery of services including key activities such as Logistics, Deployed Operations, Service ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

Service delivery you can stand behind At Intercity, service delivery is about trust, accountability and doing right by customers, every day. Were looking for a Service Delivery Manager who can own customer relationships end to end, bring structure where its needed and calmly drive … matters. This role is based in our Birmingham office , we offer hybrid working with 3 days on site per week. Key Responsibilities as a Service Delivery Manager: Youll be the main point of contact for your customers and the person accountable for how service lands ...

Senior Service Delivery Manager £60,000 - £85,000 | London (Hybrid - 40% home based + extensive travel) | Client-facing Some Service Delivery roles are about reporting. This one is about ownership. You’ll take full responsibility for a small number of flagship enterprise clients, becoming the person … What’s in it for you? Salary : £60,000 - £85,000 Location : London (hybrid working + client site visits across London & Kent) Scope : Own service delivery for major enterprise/regulated clients Influence : Act as a trusted advisor, not just a delivery manager Growth : Clear progression ...

Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with … ITIL v3 and Defence/public-sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime Digital ...

Come join us and make a difference in the world! Discover more at www.necsws.com Job Description The role is office based in Hartlepool. The Service Desk Manager is a varied, challenging and exciting role. The role is responsible for ensuring the Service Desk and Incident Management processes … evolving needs of the business. It will involve working closely with both internal and external stakeholders and customers and is targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Head ...

Title: DV Cleared Service Delivery Manager (Process Owner) Location: Basingstoke Rate: 600 per day Contract: Contractor (until 31/05/2027) Clearance: Must be willing and eligible to go through the DV Clearance process Working Pattern: Monday to Friday, fully on site Are you a proactive, customer … focused professional with a passion for delivering IT excellence? Our client, a leading organisation, is hiring for a Service Delivery Manager (Process Owner) to join their dynamic Service Management Team in Basingstoke. This is an exciting opportunity to make a real impact in a secure IT environment ...

Software Service Delivery Manager Remote (UK)/Quarterly travel Salary £50,000 – £55,000 A specialist software company with a strong international reputation is looking for a Software Service Delivery Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes. This is a critical leadership supporting a customer base of around 50–70 accounts in real depth. You won't be managing a ticket queue in the thousands; you'll be owning relationships, leading a small high-performing support team, and building ...

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven … highly organised manager to oversee the daily operational performance of their Customer Service Centre. This is a fantastic opportunity for an experienced operations or service desk professional within the Fire & Security sector to join a forward-thinking business offering long-term stability, progression opportunities, and a collaborative working ...

Service Delivery Manager Location: Nr Cardiff (Hybrid) Salary: £46,500 + Bonus + Benefits The Opportunity This is a fantastic opportunity for you, an experienced, confident IT Service Delivery Manager to take ownership of key Public and Private Sector accounts. If you thrive in a customer … facing role, enjoy driving service excellence, and can translate data into meaningful improvements, this is a strong next step. What You'll Do Lead service onboarding and go live activities Manage day to day service delivery across multiple accounts Produce and present monthly service performance ...

Service Delivery Manager Location: Burton/London Role Purpose Our client is seeking an experienced HR Service Delivery Manager to support the day-to-day delivery of HR operations in line with the organisations people strategy. This is a pivotal role with responsibility for operational … people-focused service delivery, ensuring that HR priorities are translated into effective, practical outcomes across the business. The successful candidate will work closely with senior stakeholders to drive consistency, improve processes, and support a high-performing people function. Accountabilities and Deliverables Recruitment Maintain a robust approval to hire ...

Experis - ManpowerGroup is seeking a Service Delivery Director to oversee service delivery across multiple customer contracts with a focus on growth opportunities and continuous improvement. This role involves managing financial governance, leading service teams, and ensuring high-quality service delivery standards. Ideal candidates … should have experience in service delivery management, MoD customer knowledge, and familiarity with ITIL and agile methodologies. The position is based in Basingstoke with regular travel to London and Corsham. #J-18808-Ljbffr ...

ensuring corporate alignment across the organisation.These are challenging roles requiring proven skills in leading and working collaboratively with others to lead and ensure delivery of programmes that improve outcomes for children and young people.CORPORATE LEADERSHIPIn this context, the roles have responsibility for the following.Collectively as part of the Senior … Leadership Team, optimising business structures, harnessing strengths and making EA a great place to work.Leading and driving delivery of assigned programmes, projects and services.Working towards EA’s long-term, improvement ambitions, ensuring that resources, delivery models, governance and organisational structure is aligned with its vision, purpose and strategic ...

client, a prominent player in the technology sector, is actively seeking a Service Delivery Analyst to join their team on a permanent basis. This role is integral in ensuring high-quality service delivery, with a strong emphasis on customer service, user experience, and communication. … resolve issues. Troubleshoot and resolve common issues using documented processes and knowledge bases. Document, triage, and escalate issues when necessary. Job Requirements: Experience in service delivery within a technology environment. Strong customer service skills and a user-centric approach. Ability to execute tasks with precision and adherence ...

Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives. … Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will be responsible ...

Role: Head of Service Delivery Location: West Sussex (office-based) Salary: £65,000 - £75,000 + benefits Permanent, full-time The opportunity An established, award-winning managed print and document solutions provider is looking for a Head of Service Delivery to take full ownership … service operation from its West Sussex Base. This is a pivotal leadership role for a business with a 30-year heritage, thousands of clients across the UK, and a genuine reputation for service quality (backed by ISO 9001 and 14001 accreditation). The service delivery function ...

Role: Service Desk Manager Location: Northampton Salary: £40,000-£50,000 Type: Full-time, Permanent About Our Client We are delighted to be recruiting for one of the most exciting MSPs in the region. Our client is a Northampton-based, award winning MSP that, in just a couple … with a clear vision and the talent to match. They have built a strong, client-focused culture and are now looking for an experienced Service Desk Manager to join their leadership team and drive the next phase of their growth. The Opportunity Our client is looking for an experienced ...

currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become ...

Provider and they are seeking an experienced IT Helpdesk Manager to lead a team of support engineers whilst remaining actively involved in the technical delivery of services. This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking … next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands-on involvement in complex technical escalations and service improvement initiatives. The Role Leading a team of 6-8 support engineers, you will be responsible for the day-to-day management ...