276 to 300 of 461 Service Delivery Jobs in the UK excluding London

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw click apply for full job details ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw... \ N \n \n ZIPC1_UKTJ ...

Until the end of the financial year Key responsibilities: Someone known to Azure cloud environments Provide timely third-line response to escalations from the Service Delivery team, performing onsite analysis, diagnosis, and resolution of complex problems. Plan and implement Infrastructure services upgrades, maintenance fixes and patches. Standardise deployment … infrastructure service configuration. Monitor and test system performance and provide statistics and reports. Recommend and undertake modifications to infrastructure service environments to improve security, efficiency, reliability, and performance. Manage infrastructure services using system administration tools and access. Develop and maintain documentation/materials and records, including design, build ...

This is an operational, technically focused role combining cyber security, network security and elements of systems administration. You'll work alongside infrastructure, applications and service delivery teams, helping maintain security controls, investigate incidents and support compliance across the business. The Role You'll take responsibility … secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security certifications. Working in a regulated ...

This is an operational, technically focused role combining cyber security, network security and elements of systems administration. You'll work alongside infrastructure, applications and service delivery teams, helping maintain security controls, investigate incidents and support compliance across the business. The Role You'll take responsibility … secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security certifications. Working in a regulated ...

team either in Warrington or Teesside Office. Job Description: The OT Cyber Security Consultant will be a key technical asset, managing the delivery of OT cybersecurity consultancy services for high-hazard industries, including oil and gas, power, water, chemical, and pharmaceutical sectors. Reporting to the OT Cyber Security Team … with clients to create proposals, and delivering exceptional results. The Consultant will also mentor junior team members, manage larger project teams, and continuously improve service delivery, all while aligning with TV Rheinland's vision and business objectives. This hybrid work role requires some travel within ...

requirements, this is a fully office-based position in Stevenage. Key Responsibilities Review and fulfil Windows-related customer requests, ensuring a high standard of service and timely delivery. Build, configure, and support Windows Server environments, primarily hosted on VMware infrastructure. Create and maintain build documentation, work instructions, and operational … data centres. Maintain and update gold build images. Perform Windows Server patching, upgrades, and routine maintenance activities. Monitor and report on infrastructure capacity and service performance. Attend regular engineering meetings and provide updates on outstanding incidents, requests, and project activities. Investigate, diagnose, and resolve infrastructure and customer issues ...

team either in Warrington or Teesside Office. Job Description: The OT Cyber Security Consultant will be a key technical asset, managing the delivery of OT cybersecurity consultancy services for high-hazard industries, including oil and gas, power, water, chemical, and pharmaceutical sectors. Reporting to the OT Cyber Security Team … with clients to create proposals, and delivering exceptional results. The Consultant will also mentor junior team members, manage larger project teams, and continuously improve service delivery, all while aligning with TÜV Rheinland's vision and business objectives. This hybrid work role requires some travel within ...

response playbooks. Oversee security controls across Azure, Entra ID, endpoint and email security, identity management and vulnerability management. Manage outsourced security providers, ensuring effective service delivery and continuous improvement. Work with internal stakeholders to strengthen security practices and embed security into technology projects. What we're looking ...

party specialists where appropriate. Maintain security documentation, processes and procedures to support a consistent service. Operate within an ITIL V3 and ISO 27001-focused service delivery framework, working to agreed SLAs and KPIs. What We're Looking For A proven track record of leading or supervising a technical ...

Join Ofwats IT Service Delivery & Partnering Team as a Digital Project Manager * Office Location : Birmingham (B5 4UA) with hybrid working* About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector … shape several key technology initiatives that will have a lasting impact across Ofwat. We are looking for a project professional who combines strong delivery discipline with excellent stakeholder management skills and who can confidently lead complex technology projects from concept through to successful implementation. You will be responsible ...

Observability Engineer Are you an experienced Observability Engineer with a passion for improving service performance, resilience and operational excellence? We are seeking a skilled professional to lead our observability capability, delivering effective monitoring, telemetry, dashboards and insights that enable proactive service management and continuous improvement across our technology … networks, platforms and applications. You will ensure services are measurable, visible and proactively managed through effective telemetry, monitoring, alerting and reporting. Working closely with Service Delivery and technical teams, you will embed observability best practices into both existing and new services, providing actionable insights that improve performance, resilience ...

authentication services. • Support AD integrations with Microsoft Identity Manager (MIM), Entra ID, Okta and BeyondTrust. • Provide L2/L3 support for identity incidents and service requests. • Troubleshoot provisioning, synchronisation, authentication and directory issues. • Collaborate with IDAM engineers on root cause analysis and lasting solutions. • Support wider identity operations during … periods of increased demand. Automation and continuous improvement • Develop and maintain PowerShell automation for identity infrastructure administration. • Improve platform performance, service delivery and operational efficiency. • Contribute to vulnerability remediation, security improvements and infrastructure modernisation. • Maintain technical documentation, operational procedures and support runbooks. Essential skills and experience Active Directory ...

Responsibilities: Serve as the first point of contact for users needing IT assistance via phone, email, or ticketing system Log and track incidents and service requests accurately Help diagnose and resolve basic IT issues related to desktop/laptop hardware, software, and peripherals Assist with account administration tasks like … resets and user access requests Escalate more complex issues to senior support engineers as appropriate Learn and follow internal processes for incident management and service delivery Support the setup and deployment of new equipment for users Maintain professionalism and a strong customer service attitude at all times ...

subject matter expert and primary escalation point for complex queries. Team Management: Line-manage, mentor, and direct the daily workload of two support analysts. Service Delivery: Manage incoming incidents and service requests using Freshdesk and track technical issues, bugs, and escalations using Jira. Collaboration: Work closely with ...

Information Security through effective communication and reporting. Troubleshoot networking related issues using standard networking protocols and command-lets. Collaborate and manage projects through the delivery life cycle, ensuring new and altered services are transitioned successfully. Support Client and Server Management platforms supported by the wider IT Teams (Ivanti, VMWare … Hyper-V, Repository Server).Help Identify and implement any training requirements resulting from technical changes that affect the Service Organization by communicating with the System Support Manager. Effectively communicate with other resolver teams to deliver on tasks and assignments and meet strict performance KPIsExtract, organize, analyse, and deliver high ...

deliver new or upgraded technology, integrations, and data capabilities to agreed scopes, quality criteria, timetable, and budgets Build relationships with stakeholders to facilitate successful delivery of projects within the agreed parameters Create and maintain detailed project documentation including charters, business cases, initiation documents, roadmaps, milestone/sprint plans, resource … successfully deliver new technology and data capabilities Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements. Ability to embed new systems and new ways of working for teams Experience in business engagement, business analysis and planning, design, sourcing, transition ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

business systems improvements. What You'll Do: Lead teams responsible for application support, business systems development and testing Drive improvements in governance, processes and service delivery Act as the senior escalation point for business-critical applications Manage and prioritise application change requests and enhancements Oversee the delivery … support technical teams when required Experience delivering application and business systems projects Experience working with ERP or enterprise application environments Knowledge of ITIL or service management environments Exposure to Microsoft technologies including C#, VB.NET and SQL would be beneficial Why You Should Apply: Opportunity to take ownership ...

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

experienced MSP Senior Service Desk Engineer who enjoys tackling technical challenges, taking ownership and being the person others turn to when the buck stops with them? We are recruiting on behalf of our client, an established and growing IT services business, for a Senior Service Desk Engineer … This is an opportunity for someone with substantial third-line experience who is ready to take real responsibility for technical issues, client relationships and service delivery. This is a hands-on role, not one that sits above the service desk. As Senior Service Desk Engineer , you will ...

Joining as a key member of the leadership team, you'll be responsible for overseeing platform operations across cluster infrastructure, backend services, and wider service delivery. You'll play a critical role in shaping technical direction, improving operational maturity, and ensuring the platform continues to meet the needs … coordinating specialist input across infrastructure, networking, and wider stakeholder groups. Drive platform stabilisation activities, identifying technical risks, reducing complexity, and improving ownership, documentation, and service standards. Develop and prioritise a roadmap of platform improvements focused on resilience, performance, security, and user experience. Ensure reliable service delivery through ...

covering the full lifecycle of hardware, software, SaaS subscriptions, cloud services, Microsoft licensing, technology contracts and IT suppliers. You'll work closely with Infrastructure, Service Delivery, IT Operations, Finance, Procurement and senior technology stakeholders, helping improve asset visibility, licence compliance, cost optimisation, governance and supplier performance. Key Responsibilities ...

support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. … decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date ...