101 to 125 of 536 ServiceNow Jobs in the UK excluding London

management, and problem resolution. Familiarity with ITIL frameworks, SLA/KPI management, and customer engagement. Strong communication and relationship-building skills. Experience with JIRA, ServiceNow, or other ITSM tools. For Senior Candidates: 5+ years of experience in service delivery management for enterprise customers. Proven track record of driving service improvements ...

Cyber Assessment Framework (CAF) . Relevant certifications such as: CompTIA Security+ Microsoft SC-900 IASME Cyber Essentials Practitioner Experience using ITSM platforms such as ServiceNow or similar ticketing systems. Familiarity with documentation and configuration management platforms such as IT Glue or Hudu. Understanding of cyber risk assessment and risk management ...

delivery teams across business, data, IT, architecture, security, governance, and external partners. Experience with Power BI, Excel‐based reporting, data quality concepts, data cataloguing, ServiceNow, SAP, or similar enterprise systems would be advantageous. Strong understanding of data governance, data quality, security, privacy, and access control considerations in enterprise data environments. ...

technical or operational matters to non-technical audiences. The ability to influence teams, stakeholders and suppliers without relying on direct authority. Practical experience using ServiceNow, including its knowledge management and self-service capabilities. Experience working within multi-supplier or managed service environments. An ITIL qualification or another relevant service management ...

Supporting secure IT infrastructures Zabbix, ECK monitoring toolsets Fujitsu Primergy servers NetApp Veeam backup and restore Awareness of ITSM toolsets, Jira Service Management and ServiceNow Patch management WSUS toolset knowledge Due to the role requirements you will need to be eligible and willing to obtain a high level of security ...

Line IT support environment for at least 12 months – preferably supporting the hospital/healthcare industry Previous experience working with ticketing systems such as ServiceNow or other equivalent ITSM platforms Experience adhering and working towards agreed SLAs and KPIs Understanding of IT workflows and ITIL practices Ability to work ...

infrastructure, security, application and third-party support teams. Strong documentation skills with experience creating technical records, troubleshooting guides and knowledge articles. Experience working with ServiceNow or a similar IT Service Management platform. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. ...

looking for Independent, hands-on development experience with the following technologies: Python/Java Scripting Microsoft SQL Server Kafka AutoSys Tableau Ansible Splunk Jira ServiceNow Skills that will help Knowledge of Linux and Windows server environments Hands-on experience as a business systems analyst on an Agile team, including writing ...

senior management and VVIP’sCollect, deliver, and deploy IT hardware across Group & HUK&I offices across the SouthManaging tickets via service management tool ServiceNow ITSMAssist in supporting on-site hardware refreshes, deployments, and technology rolloutsAssisting IT team members with difficult or reoccurring incidents and issuesSupport office openings, acquisitions, integrations ...

transformation from strategic consulting to the design, deployment and 24/7 operation of secure digital platforms. With expertise across Microsoft, Salesforce, ServiceNow, Pega, SAP, AWS and Google, alongside strong in-house software development capabilities, we help organisations build scalable, resilient and AI enabled businesses. Our expertise spans transport ...

basic firewall concepts. Working knowledge of Windows Server, virtualisation, file services, permissions and backup monitoring. Experience with an ITSM platform such as ServiceNow and disciplined use of incident, request, change and knowledge processes. Ability to document technical procedures, interpret policies and audit requirements, and work effectively where the solution ...

different language, calmly and under pressure. Strong analytical skills and sound judgement when information is incomplete. Experience with ITSM and observability tooling (for example ServiceNow, Grafana or similar). Desirable Strong preference for experience across both AWS and Azure. FinOps experience or certification (FinOps Practitioner). ITIL 4 certification ...

ServiceNow Senior Technical Consultant Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle or Aldermaston locations. Salary: Dependent on Experience. Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. … candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. The role As a ServiceNOW Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform. Provide technical consulting ...

client-facing IT roles Strong understanding of IT service management frameworks, ITIL v3 or v4 certification preferred Experience with ITSM tools such as ServiceNow, Jira Service Management or CA Service Desk Excellent communication, stakeholder management and conflict resolution skills Demonstrated ability to manage multiple projects and priorities under pressure Experience ...

Lead to own IT performance data and analytics across Global IT. You will manage stakeholder demand, oversee the contracted engineering team and partner with ServiceNow, SIAM and ITSM teams to deliver insights into Operations management and govern the Global Service Management data product. Please note that to be considered ...

Windows 10 and Windows 11 Active Directory SCCM/Microsoft Configuration Manager Citrix and/or VDI environments Microsoft Office 365 Experience using ServiceNow or similar ITSM platforms. Understanding of software deployment and endpoint support processes. Ability to manage multiple priorities in a fast-paced project environment. Excellent communication ...

determine root-cause · Familiarity with IT service management processes such as Incident, Problem, and Change Management · Experience using ticketing/service management tools (e.g. ServiceNow, Jira) · Strong communication and stakeholder management skills · Ability to work independently while collaborating across technical and business teams Desirable Skills · Experience within Aerospace & Defence ...

incident resolution skills. Experience supporting: Windows Desktop & Server environments VMware and/or Hyper-V Microsoft Azure Experience using ITSM/ticketing systems (ServiceNow preferred). Excellent communication and customer service skills. Desirable Experience working within a 24/7 or shift-based support environment. Exposure to monitoring tools such ...

Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services and operational dependencies. Strong stakeholder management and communication skills. Experience operating ...

service improvements. Broad technical understanding of cloud, infrastructure, SaaS, end-user computing and enterprise applications. Experience with enterprise ITSM and reporting tools, ideally ServiceNow and Power BI. Strong commercial awareness and confidence handling challenging supplier conversations. Excellent communication, analytical and stakeholder-management skills. Experience in utilities, critical infrastructure or another ...

. Your core responsibilities Act as the first point of contact for IT issues, ensuring all incidents and requests are accurately logged in ServiceNow and users receive excellent customer service. Monitor and manage response and resolution SLAs, ensuring tickets are correctly prioritised, assigned, escalated and resolved within agreed timescales. Manage ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License SC Cleared or required to undertake SC Clearance ...

scale or multinational SAP environments. SAP Basis concepts and architecture. IDocs, RFCs and PI integration. SAP background jobs, BW process chains and batch dependencies. ServiceNow or a comparable ITSM platform. ITIL certification. Experience working with third-party SAP AMS providers. What you'll get in return You'll receive £644.91 ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License SC Cleared or required to undertake SC Clearance ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License SC Cleared or required to undertake SC Clearance ...