Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
McGregor Boyall Associates Limited
complex delivery challenges into clear, actionable insights for stakeholders at all levels. The ideal candidate will possess proficiency in tools such as Power BI, DAX, Power Query, Visio, and ServiceNow and have experience in contract management, operational process mapping, and commercial reporting. This hybrid role is based in Leeds and requires at least two days per week in the office More ❯
complex delivery challenges into clear, actionable insights for stakeholders at all levels. The ideal candidate will possess proficiency in tools such as Power BI, DAX, Power Query, Visio, and ServiceNow and have experience in contract management, operational process mapping, and commercial reporting. This hybrid role is based in Leeds and requires at least two days per week in the office More ❯
One platforms whilst liaising with business stakeholders and steering committees Experience with related tools such as Boyum Usability Pack, Coresuite FSM etc Delivery of integrations with systems such as ServiceNow and other business systems Experience of digital transformation/business change and TOM development Excellent organisational and communication skills Excellent opportunity to play a key role in the delivery of More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Huxley
in Sourcing or Supplier Management is a plus. Familiarity with Modern Workplace products, including software licensing and hardware fulfilment. Basic knowledge of Visio and operational process mapping. Experience using ServiceNow and managing data to drive commercial and financial conversations. Strong problem-solving skills and the ability to debug and maintain reporting tools. Experience delivering Management Information (MI) and running end More ❯
High capacity to learn quickly Creative problem-solving skills Preferred Qualifications: Security tools or other VM platforms (SIEM, SOAR, IDS) Data ingest pipelines (ETL, automation) Cloud concepts (containerization, PaaS) ServiceNow (configuration, end user experience) Enterprise customer tech integration exposure Ability to work autonomously on complex tasks within a team dynamic Willingness to work in the CET time zone Why You More ❯
Azure or OCI It would be great if you had: Experience with F5 Load Balancers and Fortinet products (Fortigate and Fortiweb) CCNP certification Knowledge of datacentre operations Familiarity with ServiceNow and SolarWinds If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love More ❯
champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary … on service performance using metrics like OKRs, KPIs, and CSAT. Experience with risk mitigation, budget management, capacity forecasting, and calculating service credits. Competence in using ticket management tools like ServiceNow or Jira. A proactive approach to fostering collaboration, both within your team and across wider communities of practice. Get in touch with our talent team if you'd like an More ❯
champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary … on service performance using metrics like OKRs, KPIs, and CSAT. Experience with risk mitigation, budget management, capacity forecasting, and calculating service credits. Competence in using ticket management tools like ServiceNow or Jira. A proactive approach to fostering collaboration, both within your team and across wider communities of practice. Get in touch with our talent team if you'd like an More ❯
Software Support Smart Hands Support VIP Support Conferencing Support Event Support Required Skills: Previous PC hardware/software, network and print support experience. Previous VIP support experience Ideally have ServiceNow Ticketing system or have used a similar system. Must be detail-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service More ❯
GDPR/DPA Stakeholder engagement skills with senior leaders and technical teams Experience delivering security awareness or culture-change programmes Familiarity with tools such as Power BI, Excel or ServiceNow dashboards Whats on offer 30 days holiday + bank holidays Defined contribution pension up to 13.5% employer contribution Annual bonus 15% Family-friendly policies, in-house medical, and cycle-to More ❯
GDPR/DPA Stakeholder engagement skills with senior leaders and technical teams Experience delivering security awareness or culture-change programmes Familiarity with tools such as Power BI, Excel or ServiceNow dashboards Whats on offer 30 days holiday + bank holidays Defined contribution pension up to 13.5% employer contribution Annual bonus 15% Family-friendly policies, in-house medical, and cycle-to More ❯
GDPR/DPA Stakeholder engagement skills with senior leaders and technical teams Experience delivering security awareness or culture-change programmes Familiarity with tools such as Power BI, Excel or ServiceNow dashboards Whats on offer 30 days holiday + bank holidays Defined contribution pension up to 13.5% employer contribution Annual bonus 15% Family-friendly policies, in-house medical, and cycle-to More ❯
GDPR/DPA Stakeholder engagement skills with senior leaders and technical teams Experience delivering security awareness or culture-change programmes Familiarity with tools such as Power BI, Excel or ServiceNow dashboards Whats on offer 30 days holiday + bank holidays Defined contribution pension up to 13.5% employer contribution Annual bonus 15% Family-friendly policies, in-house medical, and cycle-to More ❯
Chester, Cheshire, England, United Kingdom Hybrid / WFH Options
Hirexa Solutions UK
which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required · Technical Service Desk background · Familiarity with ServiceNow · Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese · Excellent Customer service skills. · Demonstrate ability to troubleshoot and research application issues. More ❯
The successful candidate will manage supplier relationships, monitor service performance, and act as a key liaison between business functions and digital product teams. Key Responsibilities: Monitor service quality using ServiceNow dashboards and provide regular reporting. Manage and resolve business escalations within agreed processes and timelines. Support users and internal service representatives (ISRs) with daily demands and escalations. Review and challenge More ❯
initially until end January 2026, with the possibility of extending. We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Providing essential ServiceNow L1technical assistance and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. … KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user … requested by management ESSENTIAL SKILLS AND ATTRIBUTES Experience in an IT support or a similar technical role, with a strong background in system, network, and application support Experience with ServiceNow or similar IT ticketing systems Experience in customer-focused environments, providing high-quality technical support Ability to explain technical concepts to non-technical users Follow Security procedures and keep a More ❯
initially until end January 2026, with the possibility of extending. We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Providing essential ServiceNow L1technical assistance and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. … KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user … requested by management ESSENTIAL SKILLS AND ATTRIBUTES Experience in an IT support or a similar technical role, with a strong background in system, network, and application support Experience with ServiceNow or similar IT ticketing systems Experience in customer-focused environments, providing high-quality technical support Ability to explain technical concepts to non-technical users Follow Security procedures and keep a More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM – 7 PM, Monday to Friday) in the office, as well as … Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting … the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones More ❯
At Laing O'Rourke, we design and deliver world-classengineering and construction projects - but behind every project is a powerful, secure, and innovative IT infrastructure. That's where you come in. We're looking for a 3rd Line Infrastructure Operations More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by … Act in accordance with Computacenter Information Security Policies and report any potential or actual security events or other security risks to the organisation. What youll need Strong understanding of ServiceNow best practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Minimum 3 years of experience More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯