management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with complex IT integrations, carve-outs and cloud migrations * Excellent stakeholder and vendor management skills * PRINCE2 or equivalent project management expertise * Knowledge of enterprise IT environments (Azure/AWS More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Sanderson
within ITIL environments Hands-on experience with incident, event, problem, config, release management Strong knowledge of IT infrastructure , applications, and service operations Familiarity with ITSM and DevOps tools (e.g. ServiceNow, Jira, Azure DevOps) Excellent stakeholder engagement and governance capabilities Engagement Terms Daily Rate: £625/day (via Umbrella company - all taxes and NI deducted at source) Hybrid working model More ❯
experience of Scrum. Strong knowledge of Jira Software and Confluence. Familiarity with business operations and support systems, such as those used in Finance, HR, or IT Service Management (e.g., ServiceNow), would be desirable Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender More ❯
in ERP implementation and support across various regions and compliance landscapes. Excellent communication skills, capable of engaging both technical and non-technical audiences. Experience with IT ticketing platforms (e.g., ServiceNow, Jira) and a practical understanding of service desk environments. Strong business Modelling Knowledge/experience Manage & document end to end business processes to support business efficiencies Applications & Systems Analyst Benefits More ❯
in ERP implementation and support across various regions and compliance landscapes. Excellent communication skills, capable of engaging both technical and non-technical audiences. Experience with IT ticketing platforms (e.g., ServiceNow, Jira) and a practical understanding of service desk environments. Strong business Modelling Knowledge/experience Manage & document end to end business processes to support business efficiencies Applications & Systems Analyst Benefits More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication skills, with the ability to translate technical concepts for diverse audiences A naturally analytical approach More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
machines Good working knowledge of Google Workspace and Microsoft 365, including SharePoint Experience with device deployment and configuration using Intune Familiarity with ticketing platforms such as Autotask, ConnectWise, or ServiceNow Solid understanding of cybersecurity tools and practices including endpoint protection, antivirus, VPNs, and MDMs Clear and confident communicator, able to support non-technical users effectively Desirable Skills Administration experience with More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
maintain and enhance credibility within the business community through effective relationship management and domain expertise. "Nice To Have" Skills and Experience: Experience in delivering projects on SAP Employee Central, ServiceNow, Digital Platforms or other related systems! In Return: We are proud to have a set of behaviours that reflect our culture and guide our decisions, defining how we work together More ❯
racking/stacking infrastructure equipment Knowledge of data center infrastructure management tools such as monitoring tools, incident management, network management (for example - HPE Oneview, Nagios, CA/BMC Tools, ServiceNow) Basic knowledge of enterprise storage and network technologies Basic knowledge of data center infrastructure design principles for high availability, redundancy, multi tenancy and security Comfortable working in the command line More ❯
Windows 10/11 and Windows Server (2016, 2019, 2022) Microsoft applications - Microsoft 365, Office, Teams Basic hardware maintenance - e.g. replacing RAM, hard drives, or graphics cards Support tools - ServiceNow, TopDesk, N-Able, or other service desk platforms Cloud services and virtualisation technologies (hands-on experience or a strong willingness to learn) Additional Requirements A full, clean UK driving licence More ❯
composed and effective in high-pressure, fast-paced environments. The following would be nice to see: experience working within ITIL environments, Microsoft role-based certification - Microsoft Associate, use of ServiceNow, Microsoft Azure, Intune & SCCM and a knowledge of relevant components, devices, processes, and protocols. Discover the support you need to grow your career further But we're always looking to More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
WeAreTechWomen
optimise our software use and providing education and awareness of licensing across T&C. You will have specific responsibilities to manage, configure and enhance Flexera One. Good knowledge of ServiceNow asset and configuration management will be an added advantage. You will have the opportunity to develop and stretch personally and professionally to achieve your potential. What you'll have: You More ❯
Mandatory Skills: ServiceNow-Development. Experience: 5-8 Years. This job involves: ServiceNow development: Responsible for delivering complex technical solutions within the ServiceNow environment, ensuring the outcomes meet business needs. ServiceNow platform support: Undertake operational activities including resolving platform-related incidents, version upgrades, housekeeping, and proactive maintenance. Peer checking: Perform peer reviews of colleagues' deliverables to ensure outcomes follow best practices … agree on the definition of done. Team planning and review: Participate in team DevOps ceremonies (sprint planning, demos, reviews) providing valuable input. Essential Experience: Proven experience developing on the ServiceNow platform, specifically with ITSM and ITOM modules, designing and delivering technical solutions. Familiarity with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as … Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication skills with the ability to engage both technical and non-technical stakeholders. More ❯
We are seeking a skilled and motivated ServiceNow Technical Consultant to design, develop, implement, and support ServiceNow solutions that meet our clients’ business requirements. The ideal candidate will have hands-on experience with ServiceNow platform modules, strong problem-solving skills, and the ability to work collaboratively with both technical and non-technical stakeholders. Key Responsibilities: • Analyse business requirements and translate … them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client stakeholders to gather requirements and … aligned with ITIL best practices. • Maintain documentation of implemented solutions and customizations. • Conduct unit testing, user acceptance testing, and deployment activities. Required Skills & Qualifications: • 3+ years of hands-on ServiceNow development and configuration experience. • Strong knowledge of JavaScript, HTML, CSS, and Glide scripting in ServiceNow. • Experience with ServiceNow modules such as ITSM, ITOM, CSM, HRSD, or GRC. • Understanding of integrations More ❯
Rickmansworth, Hertfordshire, England, United Kingdom
Lorien
IS Support Analyst or similar role, supporting Microsoft Applications, with strong analytical and problem-solving skills, with the ability to follow logical diagnostic processes. Technical knowledge and experience using ServiceNow and Jira. Good communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users. Ability to work collaboratively in a team environment, sharing knowledge. Self More ❯
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: ServiceNow Developer-Active SC Duration: 6 months Pay-rate: £492/day Inside IR35 Role Description: ServiceNow Developer SC Mandatory We are seeking a skilled and motivated ServiceNow Developer to design, develop … and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities • Develop and configure ServiceNow’s SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. • Create and maintain business rules, client scripts, UI … flows, and integrations. • Collaborate with stakeholders to gather requirements and translate them into technical solutions. • Participate in Agile development cycles, including sprint planning, reviews, and retrospectives. • Ensure solutions follow ServiceNow best practices, coding standards, and platform governance. • Support platform upgrades, patching, and performance tuning. • Troubleshoot and resolve technical issues and defects. Required qualifications • Experience developing on the ServiceNow platform in More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Eutopia Solutions Ltd
technology and creating complex prompts Experience working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯
Nottingham, Nottinghamshire, England, United Kingdom
VIQU Limited
Deliver hands-on 1st/2nd Line support to staff, resolving hardware, software, and network issues. Troubleshoot and resolve incidents using an ITSM platform (Freshservice preferred, but experience with ServiceNow, Jira, or similar is also welcome). Set up and support new starters including workstation prep, user access, and onboarding assistance. Perform Windows OS troubleshooting, desktop/laptop imaging, and More ❯
Southampton, Hampshire, England, United Kingdom Hybrid / WFH Options
Corriculo Ltd
know! Ideally, you might have experience including: 2nd line support experience Office 365 and Azure Active Directory, including Group Policy Basic networking experience Any experience with ITIL, VOIP or ServiceNow would really set your application apart! I want to do that! If you’re for a new challenge and interested in working to establish a new IT support team and More ❯
and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain More ❯
and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain More ❯
Barrow-In-Furness, Cumbria, Barrow in Furness, United Kingdom
Adecco
including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity with IT service models and ITSM tools (e.g., ServiceNow). Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity. Experience with computer peripherals such as printers (including More ❯
outstanding service to a diverse range of customers will be invaluable, ideally along with experience in complex and fast-paced environments. Respond to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including More ❯
outstanding service to a diverse range of customers will be invaluable, ideally along with experience in complex and fast-paced environments. Respond to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including More ❯