Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months' contract with view to extend Rate: £130 - £145 per day IR35 More ❯
and problem-solving skills. *Possess strong written and verbal communication skills. *Confident in constructively challenging the status quo and influencing stakeholders to achieve optimal outcomes. *Proficiency in ITSM tools, ServiceNow a plus. Senior IT Problem & Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Randstad Technologies
Ability to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps, RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS Randstad Technologies Ltd is a leading specialist recruitment business for the More ❯
as ITIL. Strong analytical and problem-solving skills, with attention to detail. Excellent communication and collaboration skills, able to work across multiple teams. Proficiency with tools such as Jira, ServiceNow, or Microsoft Office. Adaptable, organised, and able to manage priorities in a fast-paced environment. Apply today with your most up-to-date CV! BBBH34531 More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Erin Associates
. Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and collaborative PMO team , where you will work on work on impactful IT change initiatives within More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Erin Associates
. Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and collaborative PMO team , where you will work on work on impactful IT change initiatives within More ❯
to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or via suppliers. Essential More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
service performance management, key performance indicators, and industry best practices. Solid understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow, Creatio etc. Experience in growing service advisory practice. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Contribute to More ❯
Birmingham, Leeds, Liverpool, London (Canary Wharf), United Kingdom Hybrid / WFH Options
UK Health Security Agency
to reduce operational impacts and support UKHSA's critical capabilities in public health surveillance, emergency response, and health inequalities reduction Coordinate the onboarding of new services into UKHSA's ServiceNow ITSM platform, working closely with project teams, service architects, support operations and commercial functions to ensure shared understanding of service responsibilities and performance expectations About us We pride ourselves as More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Business Analyst – ServiceNow – Inside IR35Business Analyst will be working for a Global Company based in Central London to work on a 12-month contract to assist with a new ServiceNow Implementation. This ServiceNow Business Analyst will be joining their Project Management team, working alongside a Senior Project Manager, assisting them in the delivery of a business-critical ServiceNow project. The … Business Analyst will have in the following: Inside IR35 Solid Business Analysis, specialising in the area of ServiceNow ITSM Experience in designing and implementing ServiceNow Solutions Converting high-level Business Requirements and User Requirements into functional specifications and documenting Requirement statements are complete, concise, traceable, feasible and are detailed to the required standards Process Mapping from business services from end … and multiple complex issues and tasks in a changing environment with tight deadlines. The Business Analyst will have to pass Credit and DBS Checks before they can start This ServiceNow Business Analyst is a 12-months contract. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
SF Recruitment
ServiceNow Developer with experience in ITSM and workflow module is sought on a fully remote, outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and module config is a must. This ServiceNow Developer … will have the following responsibilities: - Design/Develop ServiceNow Forms and Tables as well as Modules. - Develop Workflow/Flow Design where required to drive Approvals and Process Lifecycle. - Assist in developing systems integrations and process automation with External system REST APIs. - Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of … each (including CMS/Service Portal). - Support the standup, configuration and implementation of ServiceNow's ITSM, ITOM, ITAM, and CSM modules. - Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow. - Assist with design, creation and cataloging of business process flows This role is available on a fully remote basis and is paying a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
developing and implementing strategies for 24/7 service delivery required You will have an ITIL certification and good knowledge of ITIL processes You will have exceptional communication skills. ServiceNow experience is highly desirable Location – central London/hybrid working Does this role tick all the boxes? Hit 'Apply’ now More ❯
Barrow-In-Furness, Cumbria, Barrow in Furness, United Kingdom
Adecco
including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity with IT service models and ITSM tools (eg, ServiceNow). Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity. Experience with computer peripherals such as printers (including More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
likes of M365 applications and Azure IaaS. Ideally we need a good all rounder with several years experience. Read on for more details... Key Responsibilities: Incident Management: Respond to ServiceNow tickets and resolve incidents. Administration and Monitoring: Administer and monitor various systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Cato Platform, Rubrik, Commvault, Juniper Mist, and APC. Daily More ❯
Barrow-in-Furness, Cumbria, England, United Kingdom
Adecco
including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity with IT service models and ITSM tools (e.g., ServiceNow). Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity. Experience with computer peripherals such as printers (including More ❯
Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a wide range of technical More ❯
Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a wide range of technical More ❯
automation and continuous improvement What You Bring Proven experience leading testing in complex environments Strong background in manual testing, with exposure to automation Deep understanding of ITSM, ITIL, and ServiceNow Confident in stakeholder engagement and team leadership Eligible for SC Clearance (British Citizen, UK resident 5+ years) Why You'll Love It Here Flexible Work Week with TOIL - balance your More ❯
related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office More ❯
related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office More ❯
XML, and web services integration Familiarity With Cribl, Grafana, Logic Monitor, Datadog, Newrelic or comparable monitoring & APM solutions is a plus. Exposure to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting experience Should have Knowledge of ITIL processes and service management principles Must have experience with agile development More ❯
bradford, yorkshire and the humber, united kingdom
Netcompany UK Limited
XML, and web services integration Familiarity With Cribl, Grafana, Logic Monitor, Datadog, Newrelic or comparable monitoring & APM solutions is a plus. Exposure to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting experience Should have Knowledge of ITIL processes and service management principles Must have experience with agile development More ❯
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
motivated, independent, and collaborative across internal/external teams Ability to inspire your team & through your delivery of trainings You might also have (Desirable) Experience with ITSM tools (e.g. ServiceNow) TOGAF certified or equivalent experience in enterprise architecture Contributions to open-source software projects Background in scientific/research environments (e.g. computational, physics, biology) Experience in distributed project collaborations (e.g. More ❯
SC clearance (mandatory). British nationality only (no dual nationals permitted). Proven experience in Azure DevOps support, configuration, and training. Strong documentation and knowledge management skills. Familiarity with ServiceNow for knowledge base creation. More ❯
team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch More ❯