51 to 75 of 536 ServiceNow Jobs in the UK excluding London

Virtual Desktop, Cisco VPN & Microsoft Multi-Factor Authentication). Ensure all interactions with the IT Service Desk are logged accurately in our ITSM tool (ServiceNow). Make use of and follow appropriate Knowledge Base articles, Incident templates, policies and procedures. Take ownership of customer problems and ensure issues are appropriately ...

engagement and leadership skills Experience managing large-scale IT services and teams Eligibility for UK Government Security Clearance Nice to have: Advanced ITIL certifications ServiceNow, JIRA, or Azure DevOps experience Automation and continuous improvement experience NHS sector experience ...

Management (ITSM) environment. Knowledge of Change Management , Problem Management and/or Operational Readiness/Release Management processes. Experience using ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice . Strong analytical skills with experience investigating trends and supporting root cause analysis . Excellent stakeholder management, communication, and organisational ...

client engagement. Must hold Security Clearance or be eligible to obtain UK Government Security Clearance. Desirable Experience ITIL certifications beyond Foundation level. Experience with ServiceNow, Jira, Azure DevOps, or similar service management platforms. Strong Microsoft Office skills, particularly Excel. Experience driving automation and process improvement initiatives. Experience supporting large-scale ...

Hyper-V). Exposure to cloud platforms (Azure, AWS). Experience with scripting and automation Familiarity with ITIL processes and service management tools (e.g., ServiceNow, Jira Service Desk). #J-18808-Ljbffr ...

hold UK Government Security Clearance 2+ years’ experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Excellent working knowledge of SACM structure and its purpose, including how SACM underpins governance, control, and service stability. Good understanding of IT asset ...

hold UK Government Security Clearance 2+ years’ experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Excellent working knowledge of SACM structure and its purpose, including how SACM underpins governance, control, and service stability. Good understanding of IT asset ...

Windows servers, patching, monitoring, backups, DR, asset management Network & security operations: firewalls, VPN, DNS/DHCP, SIEM/SOC handover, vulnerability management Service management: ServiceNow (or equivalent), CMDB alignment, knowledge transfer, reporting, SLA dashboards Compliance & controls: regulated change, evidence packs, policies, audit artefacts, operational risk controls What we’re looking ...

leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint, or ServiceNow Demonstrated ability to lead teams and influence across matrixed organisations to deliver outcomes Strong stakeholder engagement, vendor management, and project delivery capability Excellent communication, organisational ...

Technical Skills Conditional Access Endpoint Security Policies Windows Update for Business Configuration Profiles Application Packaging and Deployment PowerShell Automation Zero Trust Architecture Windows 365 ServiceNow Integration Workspace ONE or MobileIron migration experience Enterprise Architecture methodologies Strategic thinker with the ability to translate business objectives into technology outcomes. Influential leader capable ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

Operations Centre), vulnerability and penetration testing, Cyber Essentials Plus and ISO 27001 A working understanding of MSP tools such as IT Glue, Datto and ServiceNow Strong proficiency in AI and automation Experience contributing to technical solutions for SME to Enterprise businesses A working knowledge of ITIL (Information Technology Infrastructure Library ...

Relevant certifications such as: CompTIA Security+ Microsoft SC-900 IASME Cyber Essentials Practitioner Microsoft Security certifications Experience working with ITSM platforms such as ServiceNow or similar service management tools Experience using documentation platforms such as IT Glue, Hudu or equivalent solutions Understanding of cyber security risk management methodologies Exposure ...

Cisco Active Microsoft certifications such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow ...

Cisco Active Microsoft certifications such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow ...

Cisco Active Microsoft certifications such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow ...

internal customers and external vendors. 5. Effective Customer service skills. 6. Excellent problem solving, diagnosing and troubleshooting skills. 7. Solid ITSM experience utilizing ServiceNow or similar tool. Education & Experience: Bachelor’s degree in information technology or a related field preferred; equivalent technical experience considered. 5+ years of experience ...

requirements and priorities. Able to resolve issues or come up with a workaround while under pressure. Desirable Technologies Experience using ITSM tools such as ServiceNow Microsoft Autopilot Microsoft Defender JAMF Apple Mac OSX Apple iOS Microsoft Teams Rooms Networking technologies such as TCP/IP, VLANs. Interview process 1 Stage ...

leads and managers on service performance, engineer accountability, ticket ownership, service risks and corrective actions.Experience using ITSM platforms such as ManageEngine ServiceDesk Plus, Autotask, ServiceNow, Halo or similar tools.Ability to remain calm under pressure, manage competing priorities and coordinate actions across multiple teams and clients, ensuring agreed improvements are delivered ...

e.g., Azure Fundamentals/Administrator), ITIL foundation, or vendor-specific CRM/ERP certifications are desirable.The following technical skills would be beneficial:Understanding of ServiceNow or related ITSM toolWindows-based Applications experienceAdvanced SQL skills in SQL Server and knowledge of SSRSActive DirectoryUnderstanding of operating systems, cloud platforms and basic programming ...

Intune (Endpoint Manager) VMware vSphere/Hyper-V Networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi) Cloud services & identity management Enterprise ITSM tools (ServiceNow, Jira Service Management, or similar) About You Has previous IT support or service desk experience within a networked or enterprise environment. Understands Windows OS, Microsoft ...

hybrid environments Experience producing automated reports for audit and compliance Strong analytical, problem-solving, and communication skills Desirable Skills and Experience Experience working with ServiceNow and/or Jira for workflow automation or integrations Exposure to broader information security or identity security domains Familiarity with DevOps or CI/ ...

event driven systems and messaging platforms (e.g. Kafka, AWS MSK) Familiarity with security best practices and compliance standards in a regulated industry Familiarity with ServiceNow, Jira, Confluence, Git and Azure DevOps AWS certification or equivalent, including AI and machine learning certifications So that's us. Thanks for taking the time ...

apps. Infrastructure runs across Bosun (AWS) and Azure, ensuring scalability and resilience. Our CI/CD pipelines automate builds, testing, and deployments, with Jira, ServiceNow, and GitHub supporting daily operations. In stores, we deploy mobile applications on Android Zebra TC53e devices, integrated with DataWedge for seamless barcode scanning and stock ...

apps. Infrastructure runs across Bosun (AWS) and Azure, ensuring scalability and resilience. Our CI/CD pipelines automate builds, testing, and deployments, with Jira, ServiceNow, and GitHub supporting daily operations. In stores, we deploy mobile applications on Android Zebra TC53e devices, integrated with DataWedge for seamless barcode scanning and stock ...