51 to 75 of 106 CRM Jobs in the West Midlands

monitoring of customer requests and changes. Liaising with internal colleagues to advance tickets and keeping customers informed of progress either verbally or via our CRM/ticketing system. General administration duties as required by the wider team Skills and experience required: Proven work history in a customer service role ...

. Success in business development and relationship management . Ability to engage senior stakeholders , including C-suite. Strong communication, resilience, and integrity. Familiarity with CRM systems and structured sales processes. Why Join Us? Be part of a leading consultancy driving digital change. Enjoy a collaborative culture , flexible working, and clear ...

Identify and qualify IT infrastructure, cloud, and digital transformation projects Collaborate with internal teams and vendor partners to scope and deliver solutions Maintain accurate CRM and pipeline forecasting to support business planning Actively seek out new clients and market opportunities to expand your portfolio Deliver product demos and become ...

targets are consistently exceeded Turn opportunities into long-term customer relationships Optimise Sales Operations Oversee sales operations to improve processes and seller effectiveness Enhance CRM usage, reporting and pipeline visibility Free up sales time for what matters most - customer engagement Strengthen Vendor & Go-to-Market Execution Represent the business ...

phone and email. Excellent organisational ability — able to manage multiple tasks and customer requests at once. Comfortable learning and working with IT systems, CRM tools, and technical product information. A proactive mindset with the ability to spot opportunities and support commercial conversations. Experience within the security or technology sector ...

field sales team within EXISTING accounts • Exploring sales opportunities within these accounts and arranging appointments for field sales to close the business. • Maintaining a CRM with all customer activities. • Working to KPI s and targets Experience required: • A minimum 12 months appointment setting/lead generation experience preferably ...

card payment and EPOS solutions Promoting value-add services and revenue-driving add-ons Preparing proposals and closing deals Managing your pipeline and keeping CRM records up to date Helpful extras 70% field-based, 30% admin and pipeline management Full ownership of your territory Autonomy to build long-term business ...

senior members of the sales team Shadow experienced sales professionals to learn how deals are managed and closed Accurately track activity and performance using CRM systems Represent the business professionally in the field About You Entry-level candidate with a strong desire to build a long-term career in sales ...

supplier relationships. Supporting sales of IT repairs, upgrades, recycled hardware, and on-site services. Preparing quotes, following up on leads, and closing deals. Maintaining CRM records and assisting with ongoing account management. What Were Looking For: Confident communicator with strong phone presence. Natural negotiator with attention to detail. Well-organised ...

manage a high-quality sales pipeline Conduct client visits, meetings and commercial negotiations Manage the full sales cycle from first contact to close Keep CRM and sales reports up to date Ideal candidate: Experience in the Chemicals or Solvents industry (essential) Proven success in a pure new business sales role ...

policies, device compliance) Support the management of licensing, renewals and IT contracts Assist with the running and development of digital platforms, including Microsoft 365, CRM, ERP, PIM, Digital Asset Management and HR platforms Support and assist with digitisation projects such as system customisations, workflow automation, data migrations, and third party … supporting Microsoft 365 and Windows environments - Essential Proven troubleshooting and diagnostic skills - Essential Experience supporting digital or IT improvement projects - Desirable Experience with CRM or business systems - Desirable Strong understanding of IT fundamentals - Essential Ability to diagnose and resolve technical issues - Essential Excellent communication and customer service skills - Essential Knowledge ...

Create quotes and proposals with input from the senior team. Follow up on inbound enquiries and event leads. Record all activity accurately within the CRM system. Key Skills and Attributes Confident and comfortable speaking to people over the phone and in person. Resilient, driven and money-motivated with a competitive ...

ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance … reports. - Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality. - Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates. - Provide support for user queries, deliver training, and enhance user adoption of the CRM platform. - Contribute to small ...

capturing detailed business intelligence and customer sentiment. Follow agreed Rules of Engagement, ensuring account manager alignment and use of approved communication channels. Customer Intelligence & CRM Excellence Enrich customer data through discovery conversations capturing renewal risks, concerns, competitive activity, and key lifecycle milestones. Maintain immaculate CRM hygiene, ensuring forecasting and pipeline … Management or Customer Success is highly desirable. Proven success in building strong customer relationships and delivering effective discovery conversations. Strong communication skills Skilled in CRM usage, pipeline management, and data accuracy. Understanding of sales methodologies, processes, or training experience is advantageous. Degree-level qualification preferred but not essential. Skills & Competencies ...

Senior CRM Developer - Microsoft Dynamics 365 Salary: £75,000 + Benefits Staffordshire (Hybrid - 1 day a month) Consultancy Environment Are you an experienced CRM Developer with deep expertise in Microsoft Dynamics 365? Do you enjoy working in a fast-paced consultancy where no two projects are the same? This senior … role offers the opportunity to drive high-impact digital transformation programmes for a wide range of clients. About the Role As a Senior CRM Developer, you'll be responsible for designing, developing, and delivering custom solutions across the Microsoft Dynamics 365 and Power Platform ecosystem. You'll work closely with ...

Senior CRM Developer - Microsoft Dynamics 365 £75,000 + Benefits Staffordshire, UK Hybrid (1 day a month in office) Permanent We are looking for an experienced Senior CRM Developer to join a growing consultancy delivering digital transformation projects across the Microsoft ecosystem. This role has opened due to continued growth … Dynamics 365 and Power Platform expertise across a range of client engagements. The consultancy works with organisations across multiple sectors, helping them modernise their CRM systems and improve business processes using Microsoft technologies. Their work focuses on building scalable, secure and high-performing solutions within the Dynamics 365 and Power ...

doing Leading our Martech strategy and roadmap, ensuring it aligns with wider business goals. Designing and optimising a scalable Martech architecture across CRM, automation, analytics, CMS, CDP and attribution platforms. Driving automation, personalisation and AI-enabled initiatives that support marketing execution at scale. Overseeing marketing automation platforms and enabling teams … Significant experience in Martech, marketing operations or digital transformation. Demonstrable success designing and delivering Martech strategy across complex, integrated environments. Deep knowledge of CRM and automation platforms (e.g. Salesforce, Marketo, HubSport, Pardot). Strong understanding of data architecture, APIs, analytics and attribution. Ability to translate technical capabilities into meaningful business ...

passionate about turning data into actionable insights? Do you thrive in analysing sales performance and developing innovative CRM solutions? Are you eager to shape the future of sales strategies with powerful analytics? If so, this is your opportunity to make a real impact! We are currently looking for a CRM … innovation. This exciting role will put you at the centre of our business, working closely with sales leaders and IT specialists to optimise our CRM system and drive sales growth across the UK & Ireland. Hours of Work: full time As a CRM & Sales Analyst , you will utilise your analytical skills ...

looking for an experienced CRM Developer to join our reputable client's team and play a key role in the ongoing development, optimisation, and support of our Microsoft Dynamics 365 environment. This is an excellent opportunity for someone who enjoys both hands on development and continuous improvement work within … live CRM ecosystem. The Role You will be responsible for supporting and enhancing our Dynamics 365 platform, ensuring stability, performance and compatibility with Microsoft's regular wave updates. You will work closely with internal stakeholders to deploy solutions, reduce technical debt and drive continuous improvements across the CRM estate. ...

pass on to suitable technical support in good time, ensuring customer service follow up communication. Ensure customer relationship knowledge is shared both using CRM and updating colleagues in other internal and external teams. Attendance to trade shows, corporate events, displays and meetings as and when required. Identify improvements that … Strong communication skills (verbal and written). Comfortable making outbound calls and engaging with potential customers. Organised, self-motivated, and target-driven. Proficiency with CRM software and Microsoft Office tools is desirable. A collaborative mindset with a willingness to learn and grow. Why Join? Supportive team culture with training ...

using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while … appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends ...

Microsoft Dynamics 365 CRM Developer Salary: £60,000 Hybrid | Midlands hub (typically 1-2 days per month on site)Permanent I'm working with an established UK organisation bringing ownership of their Microsoft Dynamics 365 platform fully in-house. They're now looking for a hands-on D365 Developer with … environment. This is not a purely functional role. They need someone who can develop, modernise and improve a medium to heavily customised CRM estate, while confidently engaging the business around roadmap, upgrades and improvements. The Environment Core platform: Microsoft Dynamics 365 Modules live: Sales, Customer Insights and Journeys Integrations: Outlook ...

Title: Business Process Manager (CRM Transformation) Location: West Midlands Contract: 6 months, 3 days per week, with possibility to extend Overview Opportunity to join a growing organisation delivering a CRM transformation across Sales, Marketing and Customer Service. This role will focus on defining, improving and implementing business processes aligned … CRM platform. Key Responsibilities Engage with cross-functional stakeholders to gather requirements Lead process mapping workshops (current and future state) Translate business needs into clear documentation Support CRM implementation, system design and UAT Manage risks, issues and support change/adoption activities Requirements Experience in business analysis or process improvement ...

consultancy needs across emerging industry demands: Development and maintenance of a sales pipeline and ensuring all sales activity is recorded and reported through the CRM (Salesforce). Take ownership of outbound sales efforts, including lead generation, conversion of incoming enquiries, proposal management, and relationship development. Champion customer insight and feedback … maintain senior-level customer relationships: Ability to understand complex services and communicate them in a customer-focused way. Proficient with MS Office and CRM platforms (Salesforce preferred). Excellent written and verbal communication skills. The role is based in Solihull and offers hybrid working. Travel across the UK will ...

identifying potential new business opportunities Speaking with prospects to understand their business challenges and needs Booking product demos for our Account Executives Keeping the CRM system (HubSpot and Salesloft) updated with activity and notes Working closely with the Sales and Marketing teams to improve messaging and campaigns Occasionally supporting industry … work towards targets and personal goals Nice to Have (Not Essential) Some experience in sales, customer service, retail, hospitality, or business development Familiarity with CRM tools such as HubSpot Interest in technology, SaaS, or the field service industry Don’t worry if you don’t meet every requirement, our client ...