76 to 100 of 121 CRM Jobs in the West Midlands

sales team hit targets by owning order processing, customer queries and day-to-day coordination. Develop your skills across customer service, sales operations, CRM and stock/order management with on-the-job training and support. Work in a friendly, collaborative office environment in Birmingham, with exposure to a wide … with customers and internal stakeholders. Good organisational skills with the ability to manage multiple tasks, prioritise effectively and stay calm under pressure. Comfortable using CRM and/or order processing systems, along with standard office software (e.g. Outlook, Excel). Strong customer focus with a genuine desire to resolve issues ...

Ready to lead a game-changing CRM transformation? Join our Digital and Data team and play a pivotal role in shaping the future of our workplace. Were harnessing the power of Microsoft technologies to revolutionise how we work, and we need your expertise to make it happen. As our CRM … customer engagement and streamline operations. Please note that this is a 24 month Fixed Term Contract. What youll be doing Develop and deliver a CRM strategy aligned with our Digital and Data vision. Manage and optimise CRM services on the Dynamics 365 platform. Harness AI-powered features in Dynamics ...

Digital Systems Manager - Dynamics CRM Location: Hybrid (Rugby/Midlands office presence + remote) Salary: £45,000 - £50,000 Reporting to: Finance Director Macildowie is delighted to be partnering with a well-established not-for-profit organisation to recruit a Digital Systems Manager. This organisation's work makes a real … continue to invest in the systems that help deliver timely, accessible support. As part of their ongoing digital journey, they are enhancing how their CRM, website and wider digital tools work together. This role offers the chance to influence that evolution, ensuring systems are well governed, easy ...

order processing. This is a varied role with the opportunity to focus on either: IT & AI improvements – streamlining processes and supporting internal systems, or CRM & outbound customer activity – managing customer records, follow-ups, and nudging orders online. The successful candidate will also provide cover for order and enquiry processing when … Provide first-line IT support for Microsoft 365, devices, and accounts Document new processes and provide simple training/guides for colleagues Option B – CRM & Outbound Activity Maintain CRM records, logging interactions, tasks, and follow-ups Make professional outbound calls/emails for quotes, reactivation, or back-order updates ...

marketing budget, tracking cost per acquisition, and conversion metrics Lead lifecycle and email marketing using tools such as Mailchimp/Mandrill Maintain and optimise CRM processes (Microsoft Dynamics 365 or similar) to segment and personalise communications Oversee three WordPress websites, ensuring content is current and optimised for conversion Analyse … productivity and effectiveness Experience across B2B marketing, and ideally B2C too Strong hands-on digital marketing skills (paid media, email, content, automation) Experience with CRM and marketing data to drive campaigns and performance Comfortable managing budgets and reporting ROI Strong analytical skills and data-driven approach Able to work independently ...

client proposals and supporting documents; coordinate internal inputs and version control. Manage scheduling, agendas, meeting logistics, and basic account research ahead of calls. 2) CRM & pipeline operations (Copper CRM) Own day-to-day CRM administration (Copper): data hygiene, contact/company records, activity logging. Keep pipelines accurate … tasks, follow-ups, and deadlines reliably. Comfortable with technology and AI-literate; uses AI tools to improve speed and quality. High attention to detail (CRM accuracy, proposal formatting, correct names/dates/numbers). Positive, proactive mindset: spots problems early and suggests fixes. Nice to have (not required) Exposure ...

pass on to suitable technical support in good time, ensuring customer service follow up communication. Ensure customer relationship knowledge is shared both using CRM and updating colleagues in other internal and external teams. Attendance to trade shows, corporate events, displays and meetings as and when required. Identify improvements that … Strong communication skills (verbal and written). Comfortable making outbound calls and engaging with potential customers. Organised, self-motivated, and target-driven. Proficiency with CRM software and Microsoft Office tools is desirable. A collaborative mindset with a willingness to learn and grow. Why Join? Supportive team culture with training ...

Job Title: Commercial Account Manager - Trade Location: Birmingham (Hybrid - 3 days per week in the office) Salary: £38,000 base + commission Role Overview: The Commercial Account Manager - Trade is a commercially driven sales role ...

meaningful management information from telephony, finance, HR, and other key systems. Working collaboratively with technical and data specialists, including Performance Analysts, BI Developers, CRM and SharePoint teams, to improve reporting capability across the organisation. Acting as an authoritative voice in identifying opportunities to improve how data is sourced, structured … structured, and stored within a data warehouse. You have experience working with data from multiple systems, such as telephony, finance, HR, case management, or CRM platforms. You are comfortable gathering and analysing reporting requirements, translating business needs into well-designed technical solutions. You have experience developing, maintaining, and enhancing data ...

seeking an experienced Transformation Manager to lead and deliver a major Financial Crime Transformation Programme, with a particular focus on implementing a new CRM system and significantly upgrading the organisation’s Analytics & MI capabilities. This role is pivotal in shaping how Financial Crime teams operate, ensuring data-driven, automated … transformation across systems, processes, and MI/analytics methodology. Key responsibilities include; Lead the Financial Crime Transformation Programme, ensuring all workstreams (CRM, Analytics, MI, data, processes) are delivered on time and to scope. Translate transformation strategy into clear plans, milestones, and deliverables. Manage programme governance, including risk management, reporting, RAID ...

Overview We are looking for a highly technical and commercially focused HubSpot Administrator to act as the strategic owner and architect of our HubSpot CRM platform. This role will be responsible for the full lifecycle of HubSpot — from architecture and optimisation through to advanced analytics, system integrations and CRM migrations … entire Go-to-Market (GTM) organisation (Sales, Marketing and Client Management), this is a hands-on role for someone who thrives on building scalable CRM architecture, safeguarding data integrity and translating complex platform capabilities into revenue-driving outcomes. Key Responsibilities Platform Ownership & Administration (HubSpot) Own the HubSpot product roadmap, prioritising ...

consultancy needs across emerging industry demands: Development and maintenance of a sales pipeline and ensuring all sales activity is recorded and reported through the CRM (Salesforce). Take ownership of outbound sales efforts, including lead generation, conversion of incoming enquiries, proposal management, and relationship development. Champion customer insight and feedback … maintain senior-level customer relationships: Ability to understand complex services and communicate them in a customer-focused way. Proficient with MS Office and CRM platforms (Salesforce preferred). Excellent written and verbal communication skills. The role is based in Solihull and offers hybrid working. Travel across the UK will ...

decision-makers. Maximise revenue: Proactively identify upselling and cross-selling opportunities with new and existing members to increase revenue and income generation. Utilise Salesforce CRM: Effectively manage the sales pipeline through lead generation, referrals, and conversions. Collaborate effectively: Work seamlessly with internal teams, including the field-based development management team … exceed sales targets, with experience in new business acquisition and account management. Industry knowledge: Strong understanding of the SME sector and its unique challenges. CRM proficiency: Experience using Salesforce CRM or a similar platform. Relationship building skills: Excellent communication, negotiation, and presentation skills, with the ability to build and maintain ...

Fast growing, dynamic SaaS business with a global customer base and team. Your Background/Skills: SaaS/IT Sales. Legal Industry Experience. Salesforce CRM Experience. Consultative Sales & Account Management. Upsell, Cross-sell. Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service … sales success, consistently meeting or exceeding targets • Skilled in assessing customer needs, building trusted multi-level relationships, and driving/closing opportunities • Experienced Salesforce CRM user • Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say “no” when needed • Proven relationship ...

looking for an established Product Owner to join their team on a 12 month fixed term contract. You’ll need proven experience managing CRM implementations alongside excellent stakeholder management skills. BENEFITS This opportunity comes with a range of benefits, including: 25 days annual leave (rising … scheme, health and well-being plans, discounted products and services, counselling etc. RESPONSIBILITIES As a Product Owner you will: Define the strategy for the CRM element of the project. Develop the product roadmap, define priorities and ensure that the project remains on track. Own and manage the backlog, ensuring effective ...

services Negotiate and finalise commercial agreements, ensuring profitable outcomes Analyse sales and market data to inform targeted decision-making Maintain accurate records within the CRM system Provide regular performance updates and reports to senior management Capture market intelligence to support future sales and marketing activity Key Requirements Full UK driving … targets and KPIs in a performance-driven environment Strong communication and presentation skills Confident negotiator with solid contract management experience Excellent pipeline and CRM management Strong organisational and time-management skills Ability to build effective relationships across diverse stakeholders At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants ...

talent development stakeholders Collaborate closely with marketing to support lead generation, campaigns, and messaging Accurately manage pipeline activity and updates within the CRM Represent Skillshub in virtual meetings, webinars, and occasional industry events What We Are Looking For Proven experience in a consultative B2B sales role Confidence selling solutions rather … goals Self motivated and able to manage your own pipeline and priorities Organised, proactive, and confident working independently within a hybrid environment Experience using CRM systems such as Monday, HubSpot, or Salesforce Why Join Skillshub Work with a high quality digital learning product that delivers real impact Warm inbound leads ...

Opportunity:CRM & Data Executive Contract: 12 Month FTC Location: Cannock Salary: £29,904 pa (as per Job Evaluation in Q4 2025) Briggs Group is a leading provider of asset management and engineering services across the UK and Ireland. If you don't feel like you meet all of the role … that discourage you from applying. You will be working with the Sales and Marketing functions and providing support on marketing data and maintaining CRM data integrity. Responsibilities: Account open requests Lead management, internal and external Campaign creation. Processing campaign returns to update system Interrogating reports from website activity, including form ...

Pattern: Full-time, office-based (Monday to Friday) Contract Type: Permanent Role OverviewThe Customer Relations Manager Analyst will play a key role in providing CRM analysis, reporting, and insight to support effective decision-making across the Group.Working closely with sales, marketing, and wider business stakeholders, the role will focus … analysing customer and sales data, producing targeted CRM outputs, and ensuring accurate customer allocation and coverage. This position is critical in enabling sales focus, strengthening customer relationships, and supporting overall commercial objectives. Key Duties, Accountabilities and ResponsibilitiesCRM Management Generate and maintain targeted customer lists to support CRM activity, based ...

Software Trainer - SaaS/CRM Up to £40,000 + benefits Hybrid - 1-2 days per week in Solihull - commutable from Birmingham, Coventry, Redditch, Stratford-upon-Avon, Kidderminster, Bromsgrove, etc Are you an experienced Software Trainer who enjoys not just delivering training, but designing it? Do you have hands … experience training users on SaaS or CRM platforms and creating high-quality learning content that actually gets used? We’re partnered with a rapidly growing Midlands-based Fintech business that is investing heavily in customer enablement and product adoption. Their globally used financial services platform continues to evolve, and they ...

parking. What You Will Be Doing •Identifying and pursuing new business opportunities across targeted customer interactions, via outbound telephone calls •Effective use of salesforce CRM system, structured follow-up to drive consistent pipeline development. •A fast-paced, commercially focused environment that values initiative, enthusiasm, and performance. •Penetrating new markets through … outreach, and barrier-removal tactics. •Conducting thorough follow-up with both new and existing customers to ensure all opportunities are captured. •Maintaining accurate, comprehensive CRM documentation for all communication and pipeline activity. •Working to defined KPIs to deliver strong performance and measurable commercial outcomes. •Managing time effectively to maximise productivity ...

guide stakeholders confidently through transformation? A national non-profit organisation is delivering a major digital transformation programme to replace its finance system and fundraising CRM and better connect data across the organisation. We’re looking for a Data Migration Consultant to lead the data workstreams and ensure successful delivery. What … Lead data strategy, governance, and standards across the programme Own end-to-end data migration for CRM and finance systems (audit, mapping, cleansing, validation, security) Act as the bridge between technical teams, suppliers, and non-technical stakeholders Drive data-related decision-making and change management Ensure GDPR-compliant data practices ...

strengthen market presence and share customer feedback to inform product development - Take initiative, contribute ideas, and maintain accurate records of customer activity in the CRM system. The Candidate: - Fluent in French to a high standard - Willingness to travel to France on a monthly basis - Experience of consultative selling … software company with evidence of achieving targets - Experience selling to the public sector via tender documents would be an advantage - Experience using CRM systems, ideally Salesforce - Ability to build and maintain long-term relationships with senior stakeholders - Proactive, self-motivated, and able to work independently to a high standard - Technically ...

dispatch Writing technical reports and communicating site conditions Monthly reporting on product performance Managing remote access and firmware updates Understanding communication protocols (Modbus, BACnet) CRM data entry (Salesforce) Key Requirements Electrical background with PLC controls knowledge. Driving license preferable for site visits. Proficiency in Office 365, Excel, PowerPoint, and CRM ...

also consider remote Responsibilities Work closely with the marketing team to ensure campaign content is implemented correctly Run and maintain outbound and pipeline operations CRM management Manage client and in-house growth strategies Build and maintain campaign automations aligned to campaign content Manage cold outreach and follow up activity … Workflow and pre meeting support Reporting and tracking Qualifications/Skillset Experience in a similar Revenue and Growth role Experience supporting outbound growth operations CRM experience Excellent verbal and written communication skills Knowledge of LinkedIn automation tools, WordPress and Sales Navigator B2B or SaaS background Confident with delivering results ...