51 to 53 of 53 Customer Experience Jobs in the West Midlands

team: We are looking for a certified Pega Senior Decisioning Architect to join our team. The ideal candidate will excel in Pega’s Customer Decision Hub and be experienced in developing and implementing advanced decisioning strategies to deliver personalised customer experiences and drive business growth. As a member … team, you will have the opportunity to: Design and implement end-to-end decisioning solutions using Pega Decisioning and Customer Decision Hub. Translate business needs into robust technical solutions in partnership with stakeholders. Lead and mentor teams on Pega decisioning and Next-Best-Action (NBA) strategies. Ensure compliance with ...

alternative product solutions across the full hardware and services portfolio. Manage accurate forecasting, pipeline reporting, and CRM updates. Deliver timely quoting, order management, and customer communication. Lead regular engagement through calls, QBRs, and face‐to‐face meetings. Work closely with Purchasing, Support, and Finance to ensure a seamless customer ...

portfolio. This is a relationship-led but commercially focused role requiring strong forecasting discipline, CRM accuracy, and cross-functional collaboration to deliver an exceptional customer experience. Key Responsibilities Grow and develop strategic reseller accounts Identify new revenue streams and increase wallet share Drive up-sell and switch-sell opportunities … person) Collaborate with internal teams to ensure seamless service delivery About You Proven track record of hitting or exceeding GP/revenue targets Experience in IT distribution, hardware, or channel sales Strong understanding of the UK reseller landscape Confident managing forecasting and CRM systems Highly organised, commercially astute ...