51 to 52 of 52 Customer Experience Jobs in the West Midlands

role) Work pattern: Monday- Friday (8:30-5:30) Employment type: Permanent THE ROLE Are you an energetic and motivated leader with a passion for technology and delivering exceptional customer experiences? We're looking for an experienced Professional Services Manager to take ownership of our professional services function. In this key leadership role, you'll be responsible for managing … are delivered effectively and clients receive the highest level of service. If you're a team player with a proven track record of leading high-performing teams and driving customer satisfaction, we want to hear from you. This role involves managing a team of six professionals while taking a hands-on lead in overseeing client infrastructure. The ideal candidate … operations. Managing and maintaining our clients' print solution environments, ensuring seamless service delivery and performance. Collaborate with various departments to ensure project success. Be the lead in providing excellent customer service and maintaining strong client relationships. Work in a hybrid role with easy access to either our London or Birmingham office, as well as being able to attend client More ❯

Coordinating delivery across software platforms that integrate real-time data feeds, third-party APIs, and internal optimisation tools. Supporting diverse workstreams such as building expansion, product optimisation, and enhanced customer experiences. You'll work on engaging programmes involving data platforms, operational automation, and innovative broadcasting solutions. What we're looking for: 5-10 years of experience in project More ❯