51 to 56 of 56 ITSM Jobs in the West Midlands

premises environments. Service Management, Automation & Technical Leadership Lead the monitoring, observability, performance and capacity management of network services, integrating operational and security monitoring with ITSM and SIEM platforms. Drive network automation and Infrastructure as Code using tools such as Ansible and Python to improve consistency and efficiency. Manage vendor relationships … context. Familiarity with network observability tools such as ThousandEyes, NetBrain, or Datadog Network Performance Monitoring for advanced path analysis and synthetic monitoring. Experience with ITSM platforms (e.g. ServiceNow or equivalent) including use of the platform for major incident management, problem records, and change advisory workflows. Familiarity with HPC or scientific ...

IT Support Technician Manufacturing Leek Monday - Friday Salary negotiable depending on experience Jelly Technical are recruiting for a leading manufacturing business based in Leek who are looking for a dedicated IT Support & Systems Technician to ...

test register, and provide go/no-go recommendations for production deployment Process & Platforms Manage incidents and service requests via ServiceNow (or equivalent ITSM platform), adhering to ITIL processes Contribute to DEX (Digital Employee Experience) initiatives, leveraging platforms such as NexThink to monitor, measure, and improve the meeting room experience … meeting quality for both in‐room and remote participants ITIL Certified - Foundation as minimum; practitioner‐level preferred ServiceNow - Experience working within ServiceNow (or equivalent ITSM) for ticket management, SLA tracking, and reporting Several years' experience in a role combining UC, AV, and/or MTR support in a global enterprise ...

agents using Microsoft Copilot Studio and Azure OpenAI. Build Agentic AI workflows for autonomous task execution and IT support automation. Integrate AI solutions with ITSM platforms, collaboration tools, and enterprise applications. Develop workflow automations using Power Platform, APIs, and orchestration frameworks. Digital Workplace Transformation Drive adoption of AI-powered Digital … Microsoft Technologies Power Automate Power Apps Microsoft Teams SharePoint Online Microsoft Graph API Automation & Development Python PowerShell REST APIs JSON Workflow Automation Logic Apps ITSM & Workplace Technologies ServiceNow Knowledge Management Platforms Preferred Qualifications ServiceNow Certified System Administrator #J-18808-Ljbffr ...

solutions.Lead discovery conversations, customer workshops, business cases and executive presentations.Act as SCC’s ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC and AI-enabled automation.Work with Account Managers, Solution Architects, Professional Services, ServiceNow and SCC teams to progress opportunities through … experience: EssentialProven experience selling Enterprise Service Management, ServiceNow, digital workflow or enterprise software solutions.Strong understanding of the ServiceNow platform and relevant workflows such as ITSM, ITOM, CSM, HRSD, SPM, SecOps or GRC.Track record of building pipeline, winning complex opportunities and achieving commercial targets.Experience engaging senior customer stakeholders and creating value ...

564Skills: BMC Remedy, ITIL, JavaScript, Remedy Consultant, BMC Remedy ITSM CertificationRemedy ConsultantLocation: Bristol, Birmingham or Manchester (Hybrid with 2 days in office per week)Salary: 46k per annum + benefits Must be SC Clearance Eligible and Sole UK National Deerfoot Recruitment is working on behalf of a leading global consultancy … Consultant. This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. ...