101 to 125 of 330 Remote/Hybrid Customer Service Jobs

respected for your knowledge. - Ensure own conduct maintains the orderly and transparent operation of financial markets. Leadership & Teamwork - Promote the adoption of Agile and Customer Centricity across the team Operational Effectiveness & Control: - Continuously monitor information from various sources to assess potential impacts and identify risks, necessary changes and business … ensure the achievement of high levels of quality, effective risk management and regulatory compliance. - Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together. Required Skills/Experience The ideal candidate will have the following: - Experienced technology ...

Customer Success Manager (German and English Speaking) Location: Plymouth, Hybrid Job Type: Full-time Salary: £35,000 + Fantastic Benefits Join our dynamic Services team as a Customer Success Manager and play a pivotal role in delivering premium customer service aligned with our strategic goals. This … stakeholders. Manage and lead internal contract calls, client meetings, and review meetings, ensuring all parties are aligned and informed. Understand and confidently discuss client Service Level Agreements (SLAs), contracts, terms, and conditions, working closely with the Customer Delivery Manager. Act as an escalation point for the Customer ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this ...

customers to buy and sell cryptocurrency with a wide variety of payment methods. Role Description This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer … growth, offering new challenges daily. Remote work. How to Apply To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to careers@swapped.com ...

system its the backbone of how customers experience the business. As Salesforce Product Manager, youll take full ownership of a platform that directly shapes customer journeys, internal efficiency, and overall service quality. Youll be the person connecting vision to delivery defining the roadmap, aligning stakeholders, and making sure … salary Hybrid working model 25 days holiday Company pension Wider benefits package Ongoing training and development The opportunity to shape and own a key customer platform What youll be doing as Salesforce Product Manager Own and evolve the Salesforce Service Cloud product roadmap Work with stakeholders across customer ...

razorblue role: We are looking for a Service Delivery Team Leader to join our growing team of like-minded people. You will champion a client-centric mindset within your team and be dedicated to driving continuous service improvement. Providing an environment that empowers your team to excel … providing exceptional customer experiences will be a key focus area. Should you choose to accept, your responsibilities will encompass: Manage a client support team in investigating issues, resolving requests, documenting incidents, adhering to SLAs, and ensuring excellent service. Direct line management of service desk staff including performance reviews ...

focus on infrastructure project work and new hardware installations, whilst also providing ongoing MSP client support. Time in this role is split between visiting customer sites (mainly in Nottinghamshire) and also project preparation and remote support based in our office. Main duties: Plan and deliver new technologies, migrations … throughout the East Midlands - including Microsoft office 365, cloud services, Microsoft and Apple hardware and network infrastructure. Provide proactive technical support across a varied customer base - onsite and also via the telephone and remote access from our office. Provide 2 nd level support and assistance to other members ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

Support Engineer An exciting opportunity has arisen for an experienced IT Support Engineer to join a dynamic Service Desk team. This role involves a mix of remote and onsite technical support, working across infrastructure, cloud technologies, and cyber security solutions. Key Responsibilities Deliver technical support by managing and resolving … service tickets in line with agreed SLAs Handle both initial and escalated support requests, ensuring high levels of customer satisfaction Complete sales orders and project work within agreed timelines Implement approved technical solutions remotely and onsite Support continuous improvement of Service Desk technologies and processes Develop ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate ...

Contract IT Service Desk Engineer Duration: 3 months IR35 Status: Small Company Exemption Location: Fully remote working, Basingstoke office if hybrid working is preferred Our client is seeking Contract IT Support Engineer to support a Microsoft-focused MSP delivering primarily BAU support and assist with cloud project work. … Microsoft 365 migrations and modern workplace deployments. Working in a small team, you'll take ownership of tickets, ensuring timely resolution and excellent customer service. Key Responsibilities 1st/2nd line support via phone and email Manage tickets in line with SLAs Support Microsoft 365 environments Maintain backups, monitoring ...

About Systemagic: At Systemagic we have 25 years’ experience providing business award winning IT support services. Our approach is entirely customer focused as we are committed to providing what our clients want, when they need it, in the most effective manner to ensure that the technology works for you. … year Apprenticeship Awards 2017 – Commitment to Apprenticeships Responsibilities: Proactively and reactively deliver first line helpdesk and technical support as required to our clients Administer service tickets for the service desk, creating new tickets, updating and closing tickets Receive and make telephone calls to our clients and suppliers ...

surveys, and solution recommendations Collaborate with internal teams and stakeholders to ensure smooth project delivery Recommend and contribute to improvements in technical processes and service delivery Support and mentor junior engineers where required Participate in out-of-hours support on a rota basis (optional) Requirements 3–5 years’ experience … Intune Solid understanding of networking, servers, virtualisation, storage, and security Experience troubleshooting complex infrastructure and desktop issues Ability to manage multiple priorities and meet service deadlines Strong communication and customer service skills Ability to work independently and as part of a team Qualifications (any of the following ...

will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work. Reporting to the lead consultant/managing director, your duties will include: IT projects focused opportunity with … internal IT and customer IT projects Install, support and service business customers Handle telephone calls and emails from clients and create support incidents as needed Carry out regular checks and processes Provide 1st line support to clients – via telephone, email and remote working Provide on-site support ...

annum About the Client Our client operates within the healthcare technology space, delivering critical systems and support services to a wide customer base. Role Overview We're hiring a Support Analyst to provide first-line application and technical support to customers via phone and email. This role focuses … troubleshooting issues, managing support tickets, and delivering high-quality customer service. Key Responsibilities Provide inbound support via phone and email Investigate and resolve technical and application issues Execute SQL updates and generate reports Manage and prioritise support tickets (Freshdesk) Maintain accurate documentation and ticket records Escalate issues where required ...

annum About the Client Our client operates within the healthcare technology space, delivering critical systems and support services to a wide customer base. Role Overview We're hiring a Support Analyst to provide first-line application and technical support to customers via phone and email. This role focuses … troubleshooting issues, managing support tickets, and delivering high-quality customer service. Key Responsibilities Provide inbound support via phone and email Investigate and resolve technical and application issues Execute SQL updates and generate reports Manage and prioritise support tickets (Freshdesk) Maintain accurate documentation and ticket records Escalate issues where required ...

client on an initial 6-month contract, working fully remotely. This role is suited to a hands-on functional consultant with strong experience across Customer Service, Field Service, and the Power Platform, capable of leading discovery, shapi click apply for full job details ...

technology services organisation, and trusted Fortinet Partner, to deliver secure Fortinet-first network and SD-WAN solutions through hands-on project implementation, migration and customer handover. The Senior Network Engineer is a remote working role, based in the UK. Travel to customer sites and team meetings is expected … required. As a Senior Network Engineer, you will deliver secure Fortinet-first networking solutions across live customer environments, leading hands-on implementation, migration and testing, within complex project delivery engagements. The Senior Network Engineer will work closely with Solution Architects, Project Managers, and Operations teams to deploy and optimise ...

Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : The IT Service Desk is the central point of contact for all IT related incidents and service requests. As a Service Desk Technician, you will … provide first-line support for all colleagues across the European business. You will be responsible for logging and responding to incidents, service requests and resolving support requests, ensuring that service levels and targets are achieved whilst providing great customer service. The Service Desk team work ...

Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst/2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with … strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer ...

progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware … Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving ...

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

Graduate Sales London And Birmingham 2026 Start Dates Released Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony … cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed ...

looking for 2 Service Desk Analysts to join the successful IT support team within the NatWest Group providing First line technical support to a user base of over 65,000 colleagues. You will be part of a diverse team who are at the forefront of the Banks digital strategy … skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working ...

negotiate regional costing/pricing levels. Coordinate product training and new product introductions. Support in assessing regional stock needs and fulfillment logistics. Lead Customer Collaboration Teams (customer-specific) and Tactical Teams (project-specific) made up of Account and/or Industrial Sales Managers from within and outside … assigned territory. Manage a customer/project pipeline for O&G related opportunities. Strategize with national O&G team to ensure cohesive, coordinated market approach. Interface with suppliers; coordinate product training and new product introductions as required. Identify appropriate vendor partners and negotiate regional costing/pricing levels. Help ...