101 to 125 of 806 Customer Service Jobs with Hybrid or WFH Options

Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UKs leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As aMicrosoft … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UKs leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As aMicrosoft … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

center. Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible … a fiduciary, remotely serving our smaller clients in partnership with the clients' local Branch Office Team. Financial Advisors work together with the EJC department service team to deliver an ideal client experience consistent with that of a branch office. This involves serving the client directly over the phone or … the local branch team Work daily to re-engage clients with our firm and to serve clients who are already engaged Provide excellent client service and tailored client solutions to meet the clients' needs Provide initial contact and ongoing guidance and service to the clients Research and resolve more »

center. Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible … a fiduciary, remotely serving our smaller clients in partnership with the clients' local Branch Office Team. Financial Advisors work together with the EJC department service team to deliver an ideal client experience consistent with that of a branch office. This involves serving the client directly over the phone or … the local branch team Work daily to re-engage clients with our firm and to serve clients who are already engaged Provide excellent client service and tailored client solutions to meet the clients' needs Provide initial contact and ongoing guidance and service to the clients Research and resolve more »

Job Title: IT Service Desk Analyst Location: Hybrid Working 2 days per week from home, 3 days on site at Worthing, Sussex Salary: £25-28K, depending on experience Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day. Company: We … are assisting a progressive company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing and email to assist with … where appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls more »

International has the job for you! MSX International is looking for a talented Regional Business Manager to be an integral part of the Ford Customer Service Division (FCSD). The Role This role will manage the service business relationship with Ford franchise dealerships to drive parts sales … will: Build strong relationships with Dealer partners to guide actions to ensure achievement of region objectives Provide an integrated and complementary approach to develop service workshops with the aim to deliver growth in service retention and parts sales Ensure dealer engagement in Fords Service Retention Reward Programme … including customer satisfaction, fix it right first time, video check, CRM programmes including customer connectivity and many other programmes Collaborate with Commercial Vehicle counterparts on Field Service Actions and lead time management Work with dealer partners to grow accessories and tyre programme performance Identify barriers to engagement more »

you have experience in 1st Line Support and are looking to advance your career? Maybe you are a IT or Accounts Graduate with some Customer Service skills looking to start your career? Are you a strong communicator who thrives in fast-paced environments? Interested in technology and up … for a 1st Line Software Support Technician to join their team. As a 1st Line Software Support Technician, you will provide an excellent support service clients via Telephone, Email, Self Service Portal and Chat. Triage incoming case load to resolve as many cases at first point of contact … Line Software Support Technician, you will: General Support Tasks: Provide the first point of contact to clients via Telephone, Email, Chat, Voicemail and Self-Service Portal. Complete a series of standard checks whilst supporting a client on a live case, such as checking updates and searching the KnowledgeBase. Determine more »

for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and our customers across phone, email and live … chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. This is a Full-Time … of our Application Experience Advisors to gain further insight into the role. ABOUT YOU To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »

software integrations to meet unique client needs. With a focus on reducing workplace stress and enhancing efficiency, they are dedicated to offering first-class customer service and leveraging emerging technologies. Key Responsibilities: Lead Multiple NetSuite Implementations: Manage projects from start to finish, ensuring milestones and project goals are … met. Customer Engagement: Plan and conduct customer meetings, process walkthroughs, and training sessions to ensure successful adoption. Solution Design: Work closely with the technical team to create and deliver tailored solutions that address customer business processes. Team Collaboration: Mentor and manage junior staff, contributing to their professional … and meet deadlines. Flexibility and Adaptability: Eagerness to learn new technologies and adapt to changing project requirements. Client-Focused Mindset: Commitment to delivering excellent customer service and building client relationships. Professionalism: Ability to represent the company professionally during client interactions. Desirable Certifications: Suite Foundation Certification Suite Administrator Certification more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Great knowledge on Microsoft OS & MS Office Suite Active Directory/Group Policies Networking Protocols - DNS, DHCP, TCP/IP Excellent problem solving skills Customer-orientated approach, delivering outstanding customer service Knowledge on ITIL or other frameworks Driving Licence/Own car Highly Desired: Experience working within … installs, maintenance of systems Document processes, keeping them up-to-date and clear Perform preventative maintenance tasks, including system updates, patching, data backups Provide customer service and liaise with other departments If you are interested in this role and have the required skill set, please apply for immediate … consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer, 1st line, IT Support In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

apprenticeships, to volunteer days and community engagement, we support every employee. Built around sustainable business methods, dedication to our customers, delivering the best possible service, believing in our people, always working with integrity and continuously innovating ourselves, we understand that taking inclusion & diversity seriously as an organisation is imperative … looking for someone to provide leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service team. The role is offered on a … is imperative that applicants live within are commutable distance to our Stafford base for this reason. Key tasks will involve: · Daily management of the Service Desk Tier · Prepare management reports and information as requested by the Technical Service Director or Head of Support and Managed Services. · Ensure Service more »

/Administrator to join their growing team! Team Purpose The Revenue Operations team are responsible for billing, retentions & cancellations within the company. Ensuring that customer billing enquiries are resolved promptly to ensure payment collections and managing the cancellations process. The main objective of this role is to facilitate prompt … Success will be demonstrated through low levels of overdue payments, the achievement of KPI's, accurate billing of services and a low level of customer complaints. You will be responsible for managing queries through to resolution, taking corrective actions where necessary, and agreeing on acceptable outcomes with customers. Your … controlled under pressure. You should be able to actively listen to customers and understand their needs. You should have a passion for delivering exceptional customer service and possess excellent rapport-building skills. Attention to detail is crucial to ensure tasks are completed accurately and efficiently. You should be more »

we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … Applications Consulting, implementation and support services 3000 strong, 255m/£220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role more »

Role The Technical Architect provides thought leadership and strategic guidance for customers' technical teams and also sets the technical direction for the Managed Services service support functions. The Technical Architect will understand all aspects of customers' and internal systems, from both a business and technical point of view.They are … also responsible for collaborating with different work groups and departments to ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The Technical Architect will also provide technical input to aid the team in resolving highly complex problems, as well as mentoring senior technical staff … cost effective and secure manner. Accountabilities: Maintain a thorough understanding of the strategic vision (set by the Head of Managed Services) for the shared service operation to set the long-term technical direction of the service. Ensure the team understand infrastructure and system characteristics, and create visions of customer more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

in the music industry and for a future marketing career. All our team will be giving training in valuable, transferable skills such as communication, customer service, organisation, and analysis/reporting. Purpose of role: To profitably and efficiently attract customers and generate leads and sales by developing and … quality, engaging content across our various marketing channels. Key Responsibilities: Creating and maintaining written content including product pages, static pages, blog articles to answer customer questions and attract search traffic (SEO) Capturing and selecting images to support telling our story Creating video content: short-form for social media and … helping with long-form content for YouTube Contributing to a quarterly marketing plan Compiling regular email newsletters with high quality, engaging content Supporting Customer Service and Showroom Team when required by responding to tickets, selling accessories, collecting customer details and referring to demonstrators Creating and running outbound more »

manager promptly. Communicates updates to customers in a clear and timely manner. Educates and provides recommendations to clients to improve client usability, performance, and customer satisfaction. Assists the department in building and consolidating knowledge within the team by writing, reviewing, and updating knowledge base articles. Maintains clear, comprehensive, and … timely internal and customer-facing case notes. Responsible for daily operations of phone service for our clients, including answering inbound calls via the support line Working within the Education Horizons Information Security Management System and policies Live and lead the Values of Education Horizons. Continuous improvement Is solutions … the following: School management systems School timetabling systems Intermediate to advanced SQL knowledge Experience of working in a B2B SaaS support environment A strongly customer-service focused work ethic Strong written and verbal communication skills with an ability to convey technical concepts to non- technical audiences Familiarity with more »

is seeking to recruit an Information Management & Technology (IM&T) and Project Support Officer who will support the delivery of innovative resources, high standard customer service and project support skills to the organisation. This is an exciting and challenging opportunity to help build the organisations digital capabilities and … that all deadlines for own workplan, either routine or ad-hoc, are met. Plan, organise and adjust programmes of work to meet business/customer requirements, highlighting any issues arising with line manager (prior to deadlines). To work closely with operational colleagues in supporting business needs. Keep up … These other providers come from a number of sources including primary care, secondary care, and the independent sector. Depending on the nature of the service, we also look to work more collaboratively with agencies such as the Local Authorities. Job description Job responsibilities Purpose of the role LLR Patient more »

Training Specialist (FTC 9 months) Location: Bristol Salary: £38,000 - £41,500. Job Summary: You'll spearhead engaging training for the entire team from Customer Service gurus to Sales Specialists. Your goal? Ensure everyone's ready to guide customers smoothly into ownership of new products, covering everything from … qualification to propositions. You'll lead blended training programs, delving deep into key topics to enhance customer experiences. Whether in virtual sessions or in-person classrooms, you'll keep groups engaged and progressing, ensuring each learner leaves with clear development goals. Youll collaborate with Coordinators to schedule training and … meet deadlines using Learning Management Systems. Client Summary: Our client is a trailblazer in delivering innovative solutions and exceptional service experiences. With a strong focus on customer satisfaction and a commitment to staying ahead of industry trends, they are dedicated to empowering their teams and partners through cutting more »

growth to become the market leader in their sector. As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients. The Role Troubleshoot both 1st line and escalated technical issues, offering guidance and managing changes for their software clients, providing timely … customer feedback Deliver and maintain a high-quality service to customers Support the roll-out of new software solutions across their portfolio of customers Take ownership of support issues and seek closure ensuring all relevant support procedures are followed Managing multiple cases at one time, ensuring case notes … remote access tools and verbal instructions Resolving issues predominantly over the phone or via remote connectivity or, very occasionally, visiting client sites Deliver great customer service operating within client-specific SLAs Working with Developers to resolve issues The Person Previous application/software support experience resolving escalated issues more »

As one of Kents top-tier Managed Service Providers, we are seeking a Helpdesk Engineer to join our busy team in Rochester, Kent, providing 1st/2nd line support to over 2000 users across Kent and the Southeast. The role is office based with occasional visits to client premises … Projects and Cyber teams. Responsibilities Technical Support: Provide support for hardware and software issues across over 2000+ endpoints. Manage and resolve technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … and Azure-related issues Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide appropriate more »

As one of Kents top-tier Managed Service Providers, we are seeking a Senior Helpdesk Engineer to join our busy team in Rochester, Kent, providing 2nd/3rd line support to over 2000 users across Kent and the Southeast. The role is office based with occasional visits to client … hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide more »

hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide … appropriate solutions. Strong customer service orientation. Emphasis on communication via telephone, rather than purely E-Mail based. Experience working directly with clients to understand and address their IT needs. System Maintenance: Perform regular maintenance and updates on client systems to ensure security and reliability. Monitor system performance, identify more »