176 to 200 of 801 Remote/Hybrid Customer Service Jobs

Position Summary The Customer Success Specialist is a commercial owner for an assigned portfolio of existing DataCore customers. This role carries full commercial responsibility for renewal execution, retention, and account growth, driving a revenue-based quota through disciplined renewal management and proactive upsell and cross-sell into the existing … account base. Reporting to the Manager - Customer Success, the Customer Success Specialist partners closely with Sales, Pre-Sales, and Operations to secure every renewal ahead of schedule, mitigate churn risk, and expand accounts across DataCore's full product portfolio, including PixitMedia offerings. Success in this role requires ...

. This is a hands-on banking technology delivery role, responsible for taking the implementation from design and build through integration, testing, security assurance, customer migration, staged rollout, full release and transition into BAU. The new digital banking channel will be based on Temenos Digital , integrated with the Bank … delivery plan and critical path, manage multiple technology vendors and the systems integrator, and ensure the implementation delivers a secure, compliant and high-quality customer experience. This is not a generic IT Project Manager role. We are specifically looking for someone who has personally delivered a customer-facing ...

Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd line Engineers conduct reactive and proactive maintenance … focus under changing situations. Technical expertise - Ability to troubleshoot and fault rectification variety of issues. Attention to detail - Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. Attention to detail - Including written and work carried out. Customer service - excellence. ...

+ excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? We're recruiting on behalf of a leading … solution delivery while building strong long-term relationships. Key responsibilities include: Providing technical sales and engineering support to new and existing customers. Understanding customer requirements and recommending suitable engineering solutions. Responding to technical enquiries via telephone and email. Creating and interpreting engineering drawings using SolidWorks or similar CAD software. ...

raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. … Resolve customer issues and complaints efficiently, ensuring a positive customer experience. Process customer orders accurately and coordinate fulfilment requirements. Maintain and update customer records within the CRM system. Handle returns and refund requests in line with company policies and procedures. Escalate complex queries or issues ...

raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. … Resolve customer issues and complaints efficiently, ensuring a positive customer experience. Process customer orders accurately and coordinate fulfilment requirements. Maintain and update customer records within the CRM system. Handle returns and refund requests in line with company policies and procedures. Escalate complex queries or issues ...

Supply Chain Team. . She/He will work closely with the other CS associates and manager to deliver on the agreed business/customer service activities within Region Business Partner Markets. She/He will provide a help or back-up if/when necessary … project team for any new project implementations. - Anticipate, plan, coordinate and conduct SAP changes and projects for the OTC stream, including Supply chain (SC), Customer Service (CS) and Account Receivable (AR) departments. - Take into consideration a more global and worldwide approach. - Lead the EU/international CS team ...

Following a promotion, we are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining reactive incident resolution … flexibility of working from home on Thursdays and Fridays. Day to day responsibilities: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end-user issues in accordance with agreed Service Level Agreements (SLAs ...

Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We’re looking for excellent candidates to join our dedicated, thoughtful, and hardworking … some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working ...

Project Manager - Customer Access and Service Transformation Programme Location: London Rate: £576.14 per day Contract: Initial three months, with option to extend to six months Working pattern: Hybrid (2 days office, 3 days remote) Hours: 37.5 hours per week Start: September 2026 Client: Local Government Authority Urgent - Applications … Closing ASAP The opportunity We are seeking an experienced Interim Project Manager/PMO Lead to support the delivery of a major Customer Access and Service Transformation programme. The programme is moving from strategy and action planning into structured delivery. You will work closely with the Programme Director ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … teams in the successful implementation and support of business-critical solutions. You will contribute to solution architecture, application customisation, integrations, upgrades, migrations, and continual service improvement initiatives. This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … teams in the successful implementation and support of business-critical solutions. You will contribute to solution architecture, application customisation, integrations, upgrades, migrations, and continual service improvement initiatives. This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery ...

countries worldwide, the company’s success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. About the Role We are looking for a Technical Support Analyst to join our Technical Support Team. In this role … will provide outstanding technical support and customer service to both customers and internal teams, helping users get the most from our software solutions. NOTE: This is a hybrid role where you will be expected to work a minimum of 2 days per week in our Birmingham Office, UK. ...

4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8% Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer … Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value ...

holidays Our client, a leading London-based MSP, is hiring a Network Delivery Engineer to take ownership of the provisioning and successful delivery of customer network services. This role sits at the heart of the network service delivery process. You'll be responsible for ensuring new connectivity services … correctly provisioned, configured and activated, from initial order and port allocation through to service turn-up and handover. Much of the provisioning process is automated, so this isn't a role focused on manually configuring devices all day. Instead, you'll manage the provisioning workflow, complete the elements that ...

point of escalation for Microsoft 365 related efforts. As a large portion of this role is client-facing, superior interpersonal communication and customer service skills are a must. The qualified individual will possess the ability to multi-task effectively while leading multi-thread project efforts and the aptitude … Technical Proficiencies: Strong understanding of Windows Server, Exchange Online, Intune, Entra ID, Teams, SharePoint Online, DNS, and networking principles Soft Skills: Superior communication and customer service skills required for client-facing consultations and end-user support Environment Suitability: Prior MSP or IT consulting experience strongly preferred; proven ability ...

deploying Windows 7/10 Supporting Microsoft Office 2013 Proactively working to improve internal processes Pro-actively identifying potential problems and issues on customer sites Identification of potential opportunities to replace or implement new solutions Key Skills and Experience Very good English communication skills. Great customer service … resolve Windows system and software related issues. Printer setup, management and driver configurations. This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you. ...

suit someone earlier in their career who enjoys working with information, spotting patterns and understanding why things happen. Perhaps you’re in an administration, customer service or reporting role and particularly enjoy the spreadsheet and problem-solving side of your work. The main focus is on your Excel … What will you be doing? You’ll support the team with analysis, reporting and administration, helping the business understand its performance and improve the service it provides to customers. Your responsibilities will include: Using Excel to organise, check and analyse information, making use of formulas. Helping prepare MI reports ...

Description: Role: Second Line Service Desk Engineer Salary: £30,000 to £37,500 per annum (DOE) Location: Hybrid (Norfolk) | Minimum one anchor day per week in our King's Lynn office Reporting To: Service Desk Team Lead About Workplace IT Workplace IT provides CAF Compliant Co-Managed … Services and Digital Safeguarding to large Health, Social Care, Housing, Education, Charity and Public Sector organisations across the UK. As a Second Line Service Desk Engineer, you will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Entra ID, Intune, networking and end-user technologies. Working within ...

proactive engineer to be the face of Wifinity for our clients across a patch stretching from South Croydon towards the South Coast, supporting customer sites across the wider South East region, over approximately 50 miles of territory. You will deliver first‐class customer support, technical solutions, and commissioning … ensuring installations meet design and company standards. This role provides hands‐on exposure to large‐scale networks, infrastructure, and the commissioning process, directly supporting customer satisfaction and operational excellence. About us: Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While ...

ethical toys, clothing, footwear, reusable products, and sustainable family goods. We have close, longstanding relationships with many of our brands and a large, active customer community. Our customers expect accurate product knowledge, honest explanations, useful comparisons, and content written by people who genuinely understand what they are talking about. … will work directly with Babipurs co-founder and our small content, marketing, photography, video, ecommerce, customer-service, and warehouse teams. What you will do Research, write, edit, and publish unique product descriptions in Shopify. Work confidently with large product ranges, spreadsheets, Shopify data, metafields, exports, and imports. Create ...

looking for someone with the following Skills/Knowledge/Expertise Skills/Knowledge/Expertise Essential Minimum one year's experience in a customer service, school engagement or school-based role Experience in successful relationship management - ability to engage confidently and sensitively with schools/colleges … range of levels of seniority up to and including headteacher level Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively Strong organisational and administrative skills including close attention to detail and effective time management Persuasive ...

contract until February 2027 with the opportunity to go permanent Industry: Software Development/Technology What You’ll Be Doing: Support the processing of customer orders and invoices, ensuring information is accurate and up to date. Monitor incoming support requests and direct them to the appropriate teams. Help maintain … efficient customer service processes by ensuring enquiries are handled promptly. Keep internal records, systems, and documentation updated and organised. Provide day-to-day administrative support across different areas of the business. Work closely with colleagues to help coordinate operational activities. Identify and escalate any issues that may impact ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with ...

need to be local to Wakefield/Leeds area due to the commute to our office space (The Nostell Estate, WF4 1AB). As Service Desk Manager, you will be responsible for the day-to-day management and performance of our service desk , ensuring customers receive a consistently … complex technical issues and ensuring tickets are managed effectively from initial logging through to resolution. Youll also play a key role in improving our service desk processes, documentation, customer experience and overall service delivery. This is a hands-on management role within a fast-paced MSP environment ...