Remote Customer Service Jobs

176 to 200 of 987 Remote Customer Service Jobs

Solution Architect - Customer (London)

London, UK
Hybrid / WFH Options
easyJet
Social network you want to login/join with: Solution Architect - Customer(16091)Description Solutions Architect - Customer Domain Luton, UK (Hybrid Working Available) Full-time, Permanent Competitive with Excellent Benefits easyJet holidays is the UKs fastest growing tour operator, with a mission to provide brilliant holidays at unbeatable prices in more than 100 destinations across Europe. We do … provide the perfect package holiday. We only launched in 2019 but already we have: Become the fastest growing, lowest cost, highest margin travel business in the UK Achieved milestone customer numbers and taken almost 2 million customers away in our latest full year of trading, delivering significant profits to the easyJet group Launched an award-winning sustainability strategy with … collaboratively with multiple squads responsible for product development and liaising with key business stakeholders to ensure designs meet their needs. We are seeking a Solutions Architect focused on the customer domain to support our key strategic customer-driven initiatives. This role involves shaping the strategic direction for easyJet Holidays' customer technology architecture and documenting our customer More ❯
Employment Type: Full-time
Posted:

Engineering Head - Public Cloud Infrastructure Services - Director (London)

London, UK
Hybrid / WFH Options
Citi
initiatives. Partner and Collaborate: Establish partnerships across the broader Citi technology landscape to align with business growth initiatives and priorities. Engineering Excellence: Define measurable success criteria and routinely assess service availability and reliability. Champion Compliance: Drive compliance with applicable standards, policies, and regulations, always assessing risk with Citi's reputation, clients, and assets in mind. Who You Are: You … Boot to automate infrastructure deployment. Agile and DevOps Mindset: Familiarity with Agile Development, DevOps, and SRE practices. Strategic Thinking: Experience evaluating complex requirements and rationalizing them into a consistent service offering. Leadership Experience: A proven track record of managing a diverse, inclusive, and high-performing Engineering team. Engineering Excellence: Understanding of Test-Driven Development (TDD) and Behavior Driven Development … Investment Banking Referrals increase your chances of interviewing at Citi by 2x Get notified about new Director of Services jobs in London, England, United Kingdom . Deputy Director of Customer Service Delivery London, England, United Kingdom 1 week ago London, England, United Kingdom 3 weeks ago Deputy Director Customer Service Delivery London, England, United Kingdom More ❯
Employment Type: Full-time
Posted:

Leadership Faculty Administrator

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Niot
will involve supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. Apply By: 17 August 2025 Location: Birmingham, Blackburn Salary: £27,711 per annum, plus benefits. ( pending a pay award of at least … role in supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. The successful candidate will be a great communicator and problem-solver who enjoys the regular contact and dialogue with our participants and … working times. Flexible working opportunities, including significant scope for hybrid working. At least 27 days' holiday a year (plus 8 bank holidays) rising to 33 days after five years' service (with an annual discretionary office shutdown between Christmas and New Year). Entry to the highly valued Local Government Pension Scheme Excellent opportunities to develop your skills and experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Leadership Faculty Administrator

London, United Kingdom
Hybrid / WFH Options
Niot
will involve supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. Apply By: 17 August 2025 Location: Birmingham, Blackburn Salary: £27,711 per annum, plus benefits. ( pending a pay award of at least … role in supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. The successful candidate will be a great communicator and problem-solver who enjoys the regular contact and dialogue with our participants and … working times. Flexible working opportunities, including significant scope for hybrid working. At least 27 days' holiday a year (plus 8 bank holidays) rising to 33 days after five years' service (with an annual discretionary office shutdown between Christmas and New Year). Entry to the highly valued Local Government Pension Scheme Excellent opportunities to develop your skills and experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Leadership Faculty Administrator

Blackburn, Lancashire, United Kingdom
Hybrid / WFH Options
Niot
will involve supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. Apply By: 17 August 2025 Location: Birmingham, Blackburn Salary: £27,711 per annum, plus benefits. ( pending a pay award of at least … role in supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. The successful candidate will be a great communicator and problem-solver who enjoys the regular contact and dialogue with our participants and … working times. Flexible working opportunities, including significant scope for hybrid working. At least 27 days' holiday a year (plus 8 bank holidays) rising to 33 days after five years' service (with an annual discretionary office shutdown between Christmas and New Year). Entry to the highly valued Local Government Pension Scheme Excellent opportunities to develop your skills and experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Leadership Faculty Administrator

Bradford, Yorkshire, United Kingdom
Hybrid / WFH Options
Niot
will involve supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. Apply By: 17 August 2025 Location: Birmingham, Blackburn Salary: £27,711 per annum, plus benefits. ( pending a pay award of at least … role in supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. The successful candidate will be a great communicator and problem-solver who enjoys the regular contact and dialogue with our participants and … working times. Flexible working opportunities, including significant scope for hybrid working. At least 27 days' holiday a year (plus 8 bank holidays) rising to 33 days after five years' service (with an annual discretionary office shutdown between Christmas and New Year). Entry to the highly valued Local Government Pension Scheme Excellent opportunities to develop your skills and experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Leadership Faculty Administrator

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Niot
will involve supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. Apply By: 17 August 2025 Location: Birmingham, Blackburn Salary: £27,711 per annum, plus benefits. ( pending a pay award of at least … role in supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. The successful candidate will be a great communicator and problem-solver who enjoys the regular contact and dialogue with our participants and … working times. Flexible working opportunities, including significant scope for hybrid working. At least 27 days' holiday a year (plus 8 bank holidays) rising to 33 days after five years' service (with an annual discretionary office shutdown between Christmas and New Year). Entry to the highly valued Local Government Pension Scheme Excellent opportunities to develop your skills and experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Technician

Crow, Hampshire, United Kingdom
Hybrid / WFH Options
Trusted Technology Partnership
hours per week, hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations … Fortinet Switches, Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills & Experience A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is … check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 30,000 Annual
Posted:

2nd Line Technician

Ringwood, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Trusted Technology Partnership
hours per week, hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations … Fortinet Switches, Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills & Experience A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is … check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

1st Line IT Support

Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training More ❯
Employment Type: Contract
Rate: GBP 110 - 120 Daily
Posted:

1st Line IT Support

North Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training More ❯
Employment Type: Contract
Rate: £110 - £120/day Per Day
Posted:

Solution Architect - Customer Service

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Kerv Digital for Digital Transformation
Solution Architect Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … we are looking for: All backgrounds will always be considered and experience here is far more important, but we're specifically interested in Dynamics 365 and even more specifically, Customer Service. Required Experience: Dynamics online architecture, customisation and low-level implementation; for this role specific experience and knowledge in Customer Service is needed with the rest of … if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment - all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Project Manager / Delivery Lead OFS and CX

Reading, Berkshire, England, United Kingdom
Hybrid / WFH Options
Lorien
a 12 month initial contract, inside IR35. Role Purpose Lead the delivery of business and technology change initiatives with a joint focus on Oracle Field Services (OFS) and Oracle Customer Experience (CX) solutions, ensuring operational improvements and enhanced customer journeys across business units. Key Responsibilities End-to-end delivery ownership of Oracle OFS and Oracle CX projects, across … both business and technology streams, with a focus on customer journeys and operational improvements. Lead planning, resource management, and stakeholder engagement to ensure on-time, on-budget delivery of Oracle OFS and CX capabilities. Manage third-party suppliers and internal teams through all phases of project delivery, ensuring alignment to both field operations and customer engagement strategies. Facilitate … adoption of OFS and CX functionality, driving business process improvements and ensuring business readiness for both operational and customer-facing teams. Ensure adherence to agreed project delivery methodologies, governance, and reporting standards, supporting seamless integration of OFS and CX solutions. Drive business-related change, including optimising business processes to support operational efficiency and enhanced customer experience. Support the More ❯
Employment Type: Contractor
Rate: £575 - £617 per day
Posted:

Support Analyst - SQL

Lincoln, Lincolnshire, England, United Kingdom
Hybrid / WFH Options
DBCharles Recruitment Limited
be based from their site in Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording customer queries onto … have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: Preferable background from customer service or a telephone based role Will consider recent graduates with an interest in IT & systems however not essential A background in application or software support would be … highly advantageous however not necessary Experience in delivering excellent customer service via phone, email & face to face Interest towards IT Strong communication skills Working knowledge of basic IT systems Knowledge of Microsoft SQL server advantageous however not essential Ability to commit to a permanent role based in Lincoln, with hybrid working in place (2 days per week in More ❯
Employment Type: Full-Time
Salary: £27,500 per annum, Inc benefits
Posted:

Ansul Install Engineer

London, United Kingdom
Hybrid / WFH Options
Marlowe Kitchen Fire Suppression
Engineers with a great work ethic and attitude to personal and professional development To be successful in this role you will need to have energy and drive, providing outstanding customer service to our new and existing clients. Key Skills & Experience Required Installation of Ansul R102 and Piranha systems in threaded and crimp fittings throughout the UK. Maintenance of … The role will be based remotely working in the field Collaborating with customers to understand their specific requirements and ensuring the systems are installed and functioning correctly. Conducting regular service visits to inspect, test, and maintain the systems. Identifying and resolving any issues or malfunctions promptly and efficiently. Keeping up-to-date with relevant British Standards and regulations. Providing … exceptional customer service and building strong relationships with clients. Who we're looking for As well as having all the usual attributes of a great Marlowe Kitchen Fire Suppression employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team For this specific More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Advisor

Newbury, Berkshire, England, United Kingdom
Hybrid / WFH Options
Sheridan Ward Recruitment Services
really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members. You will be getting involved with customer service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to … depth with fantastic training opportunities from the company! We need somebody who loves speaking to customers and building relationships. The ideal background would be 2-3 years in a customer facing role (retail) or having worked in a busy customer service office role. Must be car owner/driver due to location. Duties for technical support advisor More ❯
Employment Type: Full-Time
Salary: £24,600 per annum
Posted:

Global Assist Specialist

United Kingdom
Hybrid / WFH Options
Everbridge
effective handover/feedback Escalate issues, risks, and ideas when necessary Provide support to Intelligence team and other duties as requested What you'll bring: Experience in emergency response, customer service, or call center environment Good communication, interpersonal, and administrative skills, including fluency in English (verbal and written) Ability to work under pressure and manage multiple tasks simultaneously … in stressful situations Flexibility to adapt to changing needs and priorities Self-motivation and proactive approach to work Proficiency in MS Office and willingness to learn new systems Excellent customer service skills Availability to work flexible hours including days, nights, weekends, and holidays. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager (UK Cards)

London, United Kingdom
Hybrid / WFH Options
Lendable
join our Credit Card Product team. We launched our Credit Card in the UK in 2020 and in the US in 2024. We are now working on scaling our customer base exponentially. As a member of the Product team, you will play a key role in helping us achieve our ambitious goals. The Zable credit card is a Mobile … App-first product targeted at the credit builder customer segment in the UK and the US. We give customers the power to build their credit rating over time while offering them a flexible line of credit that meets their spending needs sustainably. This role will cover all aspects of credit card product management, and you will be given the … finances Optimising how we acquire new customers for speed and efficiency Improving our underwriting capabilities to support best-in-class credit decisions Building tools which maximise efficiency for our Customer Service and Fraud teams Finding new ways to support customers who may be experiencing financial difficulty PMs at Lendable work closely with teams such as Engineering, Credit, Growth More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Engagement Manager Digital Practice Newbury

Newbury, Berkshire, United Kingdom
Hybrid / WFH Options
risual Limited
or looking to progress as an industry professional, Node4 has a place for you. About the role As an Principal Engagement Manager you will be at the forefront of Customer Service Excellence! This is not a sales job! We pride ourselves on eliminating the generic 'sales' approach. We believe if you look after people, provide good service … Keeping your customers up to date with the latest updates and technologies; Node4 software and third-party solutions through regular engagement, we do love a site visit! Understanding your customer's business inside and out and building a strategic Account Plan to help them improve processes and help their business succeed. Introducing new tools and products, pushing forward any … with Dynamics 365 in similar role Proven experience in managing and selling medium to large complex sales opportunities. Understanding of Business Processes and ERP partner channel Commercial acumen Excellent customer service skills Organised and efficient at managing time Self-motivated & Proactive Confident relationship creator Initiative and proactive approach Able to mentor and share knowledge with other Engagement Managers. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Assistant I - Business & Community Education

Waterloo, Iowa, United States
Hybrid / WFH Options
Hawkeye Community College
customized business training and community resources. As an Assistant I you are responsible for providing administrative support to the Business and Community Education department. Your responsibilities include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you oversee student records, open enrollment registration, third-party billing, receive … payments, and provide customer service and support for instructors and students. Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Customer Support Specialist

Loughborough, Leicestershire, United Kingdom
Hybrid / WFH Options
Quattro RS
Job Title: Customer Support Representative Location: Leicester (LE12) About Us: Our client is a leading recruitment CRM software business dedicated to providing a top class service to their clients/users. They are passionate about delivering an exceptional service, training and solutions to their clients. We are currently seeking a dynamic, friendly, energetic, well spoken, computer literate … problem solving individual to join their customer support team. Job Description: As a Customer Support Representative, you will be the first point of contact for their clients, providing them with outstanding support and guidance through the CRM software. Your role will involve addressing customer enquiries, resolving issues, offering training whilst keeping a calm, helpful and supportive approach … to ensure a positive customer experience. Key Responsibilities: Respond promptly to customer enquiries via phone, video calls and emails. Troubleshoot, educate and resolve customer issues, providing clear and effective solutions. Maintain accurate records of customer interactions and transactions on Zendesk. Collaborate with customers and deliver training sessions to improve user knowledge and overall software experience with More ❯
Employment Type: Permanent
Salary: £25000 - £35000/annum
Posted:

Client Engagement Specialist

Staines, Middlesex, United Kingdom
Hybrid / WFH Options
Parkside
Our client is looking for a Client Engagement Specialist to join their team. This is a Homebased role Looking for someone with strong admin skills, customer service skills. Sales skills an advantage Confident on the phone, telesales IT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses and service contracts for … existing customers from T& to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not exhaustive … expanded according to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer Engagement & Relationship Building: Serve as the primary point of contact for renewal discussions. Address customer concerns related to pricing, licensing changes, and contract terms. Sales More ❯
Employment Type: Permanent
Salary: GBP 31,040 - 38,000 Annual
Posted:

Business Development Associate

London, United Kingdom
Hybrid / WFH Options
Parcelly
Parcelly's Location network-particularly in German-speaking markets-and support UK-based operations. You will work closely with our Network Team and contribute across several departments including operations, customer service, and partner support. This is an exciting opportunity for an early-career professional to gain valuable hands-on experience in a dynamic, fast-growing logistics technology environment. … develop strong relationships with existing Parcelly partners Manage all interactions using Parcelly's proprietary technology and CRM tools Assist with operational tasks and cross-functional projects across departments Handle customer service queries from business partners and end-users Contribute to internal and partner meetings with notes, research, and ideas Participate in testing and feedback for ongoing product improvements More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Python Engineer (Belfast Hybrid)

Belfast, County Antrim, Northern Ireland, United Kingdom
Hybrid / WFH Options
IO Associates
Python Engineer (Customer Solutions) Belfast 2 Days per week £65k to £70k per annum Join iO's Client, a leading company in the technology industry, known for its innovative solutions and excellent working environment. With a focus on growth and employee development, Our Client offers a dynamic workplace that fosters creativity and professional advancement. Our Client is expanding its … team and seeking a skilled Customer Support Executive (CSE) to join their ranks. This role plays a strategic part in ensuring customer satisfaction and maintaining high service standards. If you are looking for an exciting opportunity where your impact will be felt, this position is tailored for you. Responsibilities: - Provide exceptional customer support via various communication … channels - Address customer inquiries and resolve issues promptly - Collaborate with internal teams to improve customer experience - Maintain accurate records of customer interactions - Identify recurring issues and recommend solutions for process improvement Essential Skills & Experience: - Proficiency in Python programming language - Strong communication skills for effective customer interactions - Ability to thrive in a customer-facing role - Exceptional More ❯
Employment Type: Permanent
Salary: £70,000
Posted:

Product Manager (General)

London, United Kingdom
Hybrid / WFH Options
Lendable
product team and play a pivotal role in shaping the future of fintech. Product Managers work across multiple domains, including credit cards, personal loans, operations tooling, international expansion, and customer engagement within our SuperApp . If you thrive on solving complex problems, scaling impactful products, and driving innovation , we'd love to hear from you. PMs at Lendable take … Working alongside other Product Managers and an Engineering Team to define the product roadmap Testing and measuring the impact of new releases and experiments Liaising across teams (data science, customer service, developers etc.) to crystallise intent for new features Navigate a fast-paced, evolving fintech landscape , balancing innovation with compliance and risk management. Partnering with design to ensure … and you are happy to change your mind when presented with a good argument. Collaboration ; you have established close relationships with key stakeholders across data science, developers, compliance, and customer service allowing you to quickly assemble cross functional teams for product delivery. Working at speed ; you make things happen. You are not afraid to roll up your sleeves More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Work from Home
10th Percentile
£23,504
25th Percentile
£25,084
Median
£25,087
75th Percentile
£33,250
90th Percentile
£47,250