201 to 225 of 801 Remote/Hybrid Customer Service Jobs

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer … Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using ...

this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client … leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

Head of Customer Success with experience making data driven decisions to drive customer satisfaction is sought by a market leading scale up based in Birmingham city centre. Operating as a true disrupter in their field this scale up are utilising the latest in AI, cloud and automation technology … drive success within the professional services space. With extensive UK growth planned over the coming months this Head of Customer Success will be the figurehead of customer satisfaction using data driven decision making to review, improve and scale the customer journey whilst working closely with sales, marketing ...

About the Client Our client is a leading telecommunications operator driving digital transformation across IT, Network, and Customer Operations. The client is committed to becoming a digitally automated, data-driven, and AI-enabled telco, leveraging ServiceNow as a strategic platform to modernise service management, network operations, and customer … technical expertise, solution design skills, and telco domain knowledge to build scalable, high‐quality ServiceNow solutions that support the client's complex telco service management and operations landscape. Key Responsibilities The successful candidate will lead solution design and architecture across the ServiceNow platform, driving the end‐to‐end design ...

support, and a consistently high standard of service. This is an excellent opportunity for someone with strong communication skills and a deep passion for customer service and proactive sales. Key Responsibilities: Provide end-to-end sales support, managing everything from pre-sales consultation to post-sales communication. Respond … approach to problem-solving. The ability to work efficiently both independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service, or sales support roles (inbound and outbound). Familiarity with helpdesk ticketing systems or CRM software platforms. An interest or background ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … processes, capture and remediate knowledge gaps, and ensure that Windows platform services can be assumed safely and sustainably. The role will work closely with customer stakeholders, incumbent supplier SMEs, service management functions, infrastructure teams, application support teams, security representatives and programme leadership. The emphasis is on controlled mobilisation ...

sales targets and reporting on sales performance. A salary/package commensurate with relevant experience will be offered. Key requirements Client Relationship Management and Customer Service skills Sales, Business Development, and Proposal development skills Project Coordination and Team Collaboration skills Presentation and Communication skills Analytical and Problem‐Solving … team 5+ years experience in the BMS/Controls industry is preferable Eligibility to work in the UK About you Excellent Communication and customer service skills Accurate and attentive to detail Thrives under pressure and is able to meet deadlines Self‐motivated and comfortable working as part ...

more Our client, a leading organisation delivering business-critical technology and connectivity services, is hiring a 1st Line IT Engineer to support a key customer from their Salisbury office. This is a hands-on support role combining technical troubleshooting, service desk ownership and customer service. … help ensure users receive a responsive, reliable service across macOS, Google Workspace, identity management and wider IT infrastructure. You'll also take a lead within the on-site support function, helping maintain service standards, manage escalations and build strong relationships with key stakeholders. What you'll do Provide ...

user onboarding, manage incidents through an ITSM system and help maintain our knowledge base. We’re looking for someone who has: Excellent communication and customer service skills A genuine interest in IT and technology Strong problem-solving and attention to detail A proactive, can-do attitude The ability … experience supporting a modern technology platform within the London Market Insurance industry. You will have the opportunity to develop your technical, problem-solving and customer-service skills while working alongside experienced professionals and building a strong foundation for a successful career in IT. Apply now to start your ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … case volumes, trends, and performance Contribute to identifying recurring issues and continuous improvement opportunities What We're Looking For Experience in an administrative, complaints, customer service, compliance, or case management environment Strong organisational skills with the ability to manage multiple priorities and deadlines Excellent attention to detail, particularly ...

Title: Complex Product Support Manager (SaaS) Department: Customer Value and Success Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contact Type: Full time, permanent Salary: up to £50,000 Tes is a global Edtech leader, on a mission to empower schools and educators … associates & specialists, working closely with our product development & engineering teams, internal stakeholders, and external partners to identify and resolve product-related issues, improving overall customer satisfaction and loyalty. Key Responsibilities: Lead a team of complex product support professionals, providing guidance, coaching, support, and mentorship to ensure excellent customer ...

/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution for all customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/… boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting other Delivery members within the account portfolio, and project/engagements. The Engagement Manager assumes accountability of meeting customer expectations, delivery assurance of scope of services, deliverables ...

/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution for all customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/… boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting other Delivery members within the account portfolio, and project/engagements. The Engagement Manager assumes accountability of meeting customer expectations, delivery assurance of scope of services, deliverables ...

ongoing processes. Ultimately, its about partnering with a solutions provider whos prepared to support you at every level. CIS Innovative Solutions is the managed service division of CIS Security. As Security Systems Manager, you will be responsible for managing the end-to-end lifecycle of electronic security systems across … your portfolio, including planned preventative maintenance, installation projects, system upgrades and continuous improvement, with a strong emphasis on customer experience, operational delivery, commercial performance and enterprise-level security solutions. This role is hybrid, with visits to client sites across England and meetings at CIS Head Office or London offices ...

client commercially, contractually and operationally in order to maximise opportunities. The client will then clearly be able to understand the value of the service provided by Gray Dawes. You will be located at one of our Gray Dawes offices in the UK (London, Leamington Spa, Manchester, Colchester or Edinburgh … highlight to clients the value being provided to their travel programme. Utilise data to highlight opportunities for cost saving to the client and overall service enhancement. Understand the commercial status of client contracts, including their value, income streams, billing arrangements and renewal. Promote company supplier relations policies. Proactively work ...

Title: Technical Sales Executive Warehouse Loading Bay Systems Job Reference Number: 510217-1574-26139 Industry Sector: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers … Typical loading bay solutions £25,000-£150,000 Customers include: Tesco, Next, DHL, TJK (TJ Max), UPS etc. Solution based selling based on unique customer needs The ideal applicant will be a Technical Sales Executive Warehouse Loading Bay Systems with: Must have internal sales experience Ideally worked ...

have a proven track record in customer service with great call handling experience? Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) The candidate must live within one hour of Windsor. This … supporting the clients with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £24,785. Working hours: Mainly working ...

Starling, to continue changing banking for good. We’re seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record … that's great! Java, which makes up the majority of our backend codebase Postgres AWS & GCP - we're cloud-native Distributed service based architecture Kubernetes (EKS) TeamCity for CI/CD (lots of teams are releasing code 15-20 times per day!) Terraform and Grafana The team The Customer ...

going on when they are away. Arlo Europe is present in 49+ Countries and its expansion is continuing rapidly. Responsibilities Lead end-to-end customer journey design to drive engagement and sales for our ecommerce website Arlo.com, working collaboratively with Marketing Lead website customer journey design alongside publishing … design content directly to site Collaborate with the Development Team on Digital projects, propose customer journeys that deliver these projects and help transition your designs into development requests Support the Ecommerce Product Owner on UAT for development releases, checking all change requests and new UX projects are inline with ...

devices company, is currently seeking an Operations Advisor to join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

devices company, is currently seeking an Operations Advisor to join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

colleagues. Role You will work towards being able to undertake the range of duties listed below: Provide general administrative and clerical support Respond to customer and colleague enquiries by telephone, email and Microsoft Teams Process, input, maintain and retrieve information from council systems and databases Produce documents, reports … office supplies Support managers and colleagues with a variety of administrative tasks Develop an understanding of council policies, procedures and business processes Deliver excellent customer service to internal and external customers Training As part of this role, you will undertake a level 2 apprenticeship in Business Administration Your ...