201 to 225 of 950 Remote Customer Service Jobs

Do you have a proven track record in customer service with great call handling experience? Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) The candidate must live within one hour of Windsor. Our client is a leading digital healthcare provider, and this … using the app as well as supporting the clients with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £23,810 depending on experience. Working hours: Mainly working from … role will be varied with no two days being the same. The role will require a large amount of patient and client contact and the successful candidate should be customer focussed with great communication skills. Your responsibilities as a Operations Assistant: Supporting and providing administrative services to the growing panel of suppliers To manage and resolve a high level More ❯

to the TSD Project Leader and Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPIs. The successful candidate will be responsible for managing their own … Ensure all correct processes and procedures are followed Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a best in classs service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution Providing verbal training and … support where required Presenting and demonstrating the product and features where required using PowerPoint, systems, vehicles and equipment Identifying issues through analysing team data Qualifications Desirable: Qualification within IT service delivery Desirable: 1+ years customer service experience Strong knowledge of Telecommunications, Telematics, IT Services Intermediate experience with Microsoft Office Excel, PowerPoint etc Intermediate experience with Google Package More ❯

Cue is a rapidly growing customer service SaaS company focused on enabling businesses to engage their customers through WhatsApp, web chat widgets, Facebook Messenger, and more. We are looking to elevate the UI experience of our omni-channel AI customer service platform to the level of other great design-led companies such as Linear, Raycast, Vercel … assets in Figma : Deliver well-structured and easily understandable components, flows, and mockups. Develop and maintain design systems : Ensure a consistent brand and product experience across all touchpoints. Conduct customer research & usability testing : Speak with customers and CS teams to understand user needs and expectations. Design AI-driven features : Work with the team to design our next generation of More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You'll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You’ll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You’ll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience! What You'll Do: As the Payments Investigation … SEPA Direct Debits are processed in accordance with industry deadlines. BACS and Standing Orders: Efficiently process BACS-related products and manage Standing Orders, ensuring timely action on all requests. Customer Service Reconciliation: Handle Customer Service-related reconciliation items, ensuring outstanding items are resolved promptly. Team Collaboration: Work closely with your team to meet customer needs … Experience with User Acceptance Testing (UAT) is a plus. Minimum of GCSEs (A Levels desirable). If you're ready to embrace this opportunity and contribute to delivering exceptional service, we want to hear from you! Apply today to join a vibrant team making a difference in the financial services landscape. How to Apply: To apply for this opportunity More ❯

About the position of Telephone Business Development Manager: Due to our clients continued growth we have 2 exciting opportunities for motivated Telephone Business Development Managers to join an innovative, customer-focused mortgage lender specialising in later-life lending. This remote role is ideal for a sales-driven professional with strong telephone sales experience and excellent communication skills. You'll … customers, responsible for generating and qualifying leads, building lasting client relationships, and driving business growth. The successful candidate will be highly organised, target-oriented, and able to deliver exceptional customer service while working collaboratively with internal teams. If you thrive in a fast-paced, ambitious environment and are passionate about helping clients access tailored mortgage solutions, this opportunity … could be the perfect next step in your career. Responsibilities for the role of Telephone Business Development Manager: Serve as the first contact for broker customers, providing excellent customer service Generate and qualify new leads through proactive outreach and inbound enquiries Build and maintain strong client relationships by understanding their mortgage needs Convert leads into sales to drive More ❯

Implementation Specialist II (FICA) Utility Background is Required United States Job Description Posted Monday, May 12, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne … helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our … and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture. About VertexOne: We connect water, gas, and electric utilities, retailers, and energy service providers to their customers and their business operations, transforming the customer experience for the energy and utility industry. We work with our clients to transform their service More ❯

Sallybrings a stellar track record with over 25 years of experience in the conveyancing field. Simply is the leading premium conveyancing provider in the UK. We blend high street customer service principles & technical expertise with state of the art processes, technologies and support. What makes Simply special is our adherenceto the following principles: No One Cares More At … can provide real time feedback to clients and agents., 1 lawyer to 1 client, just like it should be! We're able to give an unparalleledquality of level of service which is why we're one of the highest rated conveyancers on TrustPilot, Feefo & Google. A Great Place To Work At Simply we've created an environment that is … Simply Conveyancing Property Lawyers ("Simply") is one of the UK's leading providers of residential conveyancing services to home movers. Through embracing technology and driving best-in-class client service, Simply has become one of the fastest growing conveyancing businesses in the UK. Our reputation for excellent customer service is underpinned by leading ratings on review sites More ❯

ready to take the next step into strategic leadership? This is your opportunity to join a multi-award-winning global tech recruitment agency with a stellar reputation for innovation, customer service, and commitment to diversity and inclusion. Award Highlights: Business Leader of the Year Best Customer Service Best Business Development Excellence in Equality, Diversity & Inclusion The More ❯

Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate … to peer audits on compliance packs Attend periodical internal training sessions on compliance matters and legislation Management of onboarding cases through a workflow tool Delivers a high level of customer service to both internal and external customers Responsible for the updating of contractor onboarding status to Sales partners and online portal Responsible for data entry, validation of data … and any other information that affects the business and/or the individual Complete ad hoc projects and duties as requested by manager Skills/Behaviours Natural team player Customer focused, helpful and willing to support at all times Acts with self-confidence, decisiveness and integrity at all times Resilient and composed Leads self and others, able to inspire More ❯

Parcelly's Location network-particularly in German-speaking markets-and support UK-based operations. You will work closely with our Network Team and contribute across several departments including operations, customer service, and partner support. This is an exciting opportunity for an early-career professional to gain valuable hands-on experience in a dynamic, fast-growing logistics technology environment. … develop strong relationships with existing Parcelly partners Manage all interactions using Parcelly's proprietary technology and CRM tools Assist with operational tasks and cross-functional projects across departments Handle customer service queries from business partners and end-users Contribute to internal and partner meetings with notes, research, and ideas Participate in testing and feedback for ongoing product improvements More ❯

Description We are seeking a Dynamics 365 Functional Consultant to join a leading global consultancy. You will work directly with clients to deliver CRM solutions focused on Sales and Customer Service processes. Your role includes gathering requirements, running workshops, managing project timelines, and collaborating with technical teams to ensure solutions meet business needs. Roles and Responsibilities Lead workshops … Strong skills in business analysis, system audits, requirements gathering, and process mapping Ability to create functional/technical design documentation and UAT scripts Experience with Dynamics 365 Sales and Customer Service customisation and configuration Familiarity with Microsoft Power Platform and PowerApps Comfortable managing projects and client relationships Desirable: Microsoft Dynamics or Power Platform certifications (e.g., PL-900, PL More ❯

Description We are seeking a Dynamics 365 Functional Consultant to join a leading global consultancy. You will work directly with clients to deliver CRM solutions focused on Sales and Customer Service processes. Your role includes gathering requirements, running workshops, managing project timelines, and collaborating with technical teams to ensure solutions meet business needs. Roles and Responsibilities Lead workshops … Strong skills in business analysis, system audits, requirements gathering, and process mapping Ability to create functional/technical design documentation and UAT scripts Experience with Dynamics 365 Sales and Customer Service customisation and configuration Familiarity with Microsoft Power Platform and PowerApps Comfortable managing projects and client relationships Desirable: Microsoft Dynamics or Power Platform certifications (e.g., PL-900, PL More ❯

Likely) Outside IR35 Rate £550 per day ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You'll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map, and redesign … customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ? Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send More ❯

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 Customer Engagement (CE) Solution Architect to join our growing Microsoft Business Applications team. In this pivotal role, you will be responsible for designing and leading end-to-end Dynamics … CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships. You'll collaborate with customers, consultants, developers, and stakeholders to ensure the architecture and solution design align with business goals, technical requirements, and best practices. This role is a combination of strategy, design leadership, and hands-on solution ownership. This is a … fantastic opportunity for someone who thrives in solving complex business challenges, enjoys leading design conversations, and wants to help shape the future of customer experience for our clients. In this role, you'll: Lead solution architecture for Dynamics 365 CE implementations, upgrades, and enhancements Engage with clients to capture and define business processes, requirements, and future goals Design scalable More ❯

2nd Line Service Desk Engineer in Ashford, Kent Essential Requirement: Driving license for on-site client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does hybrid working after probation sound appealing? Look no … further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer-focused setting. You will encounter a variety of technologies, including: Microsoft … SharePoint Intune Active Directory Networking This role will enable you to continually expand your skill set. What We Are Looking For: Excellent technical and communication skills Strong customer service skills with a can-do attitude Ability to work calmly and patiently under pressure Previous experience in a service desk role (service provider or corporate environment) Proven More ❯

Job Summary: We are seeking a dynamic and highly experienced Senior Project Manager to lead the end-to-end delivery of a new Customer Support Tool. The ideal candidate will bring deep expertise in Digital Commerce and Customer Support platforms. This role is critical to our Digital Innovation Programme, and the successful candidate will play a key role … in shaping customer experience through the implementation of scalable, integrated digital solutions. The individual successful in this role will have proven track record of managing complex, cross-functional technology projects that enhance customer experience and operational efficiency. Thisroleisavailableona12monthsFTCbasis,coveringMaternityLeave. Key Deliverables: Report directly into the Digital Innovation Programme, ensuring project alignment with broader digital transformation objectives and innovation … roadmaps. Lead the planning, execution, and delivery of a customer support tool implementation, ensuring alignment with business goals and timelines. Collaborate with stakeholders across IT, Customer Service, Digital, and Commercial teams to define project scope, objectives, and success criteria. Manage project budgets, timelines, risks, and resources, ensuring delivery within scope and quality standards. Oversee vendor selection and More ❯

ICT Service Desk Analyst - 12+ Month Contract Location: Wymondham, Norfolk, NR18 0WW | Schedule: Monday-Friday, 9:00 AM-5:00 PM (rotating shifts between 8:00 AM and 5:00 PM) Hybrid Work: Considered after 3-month review Contract Length: 12 months, with possible extension Security Clearance: Must have lived in the UK continuously for the past 3 years … Work: Applicants must have current and unrestricted right to work in the UK. Unfortunately, visa sponsorship is not available for this role. Are you experienced in handling high-volume service requests and delivering exceptional customer support? This role is ideal for candidates from any industry who have worked on a help desk or service desk , and are … now looking to step into the world of ICT support. Key Responsibilities Manage a high volume of incoming calls , live chats , and self-service portal requests. Deliver excellent customer service while troubleshooting or triaging basic ICT issues. Log, categorize, and assign service tickets using internal systems. Work closely with ICT teams to ensure timely issue resolution. More ❯

our RecogniseMe scheme Team Purpose: The Software Asset Management function is responsible for the management of SNOW Licence Manager, SNOW app store, software assets and licence management across the customer estate. The objective of the team is to provide accurate business intelligence for the customer who can then make informed decisions about the software assets in their estate. … The team can also assist in compliance risk reduction and mitigation by the capture, updating and ongoing maintenance of the customer licence and proof of entitlement information. Role Purpose: The role of the Software Asset Analyst is to ensure the customer software assets are effectively managed and maintained within the licence management tool. That the customer software … documentation to understand the effective license position. Periodically report and verify all software, versions & volumes installed on any infrastructure. Becoming a subject matter expert on software licensing to support customer and internal requests for information related to licensing of software products. Maintain the record of Proof of Licenses. Proactively seek guidance from peers and seniors wherever required. Collaborate with More ❯

to recruit an IT Support Consultantto join its growing Managed IT Services Team. This position offers flexible home-based working, with access to any of Pinnacle’s UK offices. Customer site visits may be required. The role We're looking for highly motivated, enthusiastic individual to provide help-desk support to Pinnacle's IT Services customers across the UK … on all hardware and networking issues. The job will require close working with customers to identify IT related problems and advising on the solution, logging and keeping records of customer queries within Pinnacle's Case Management System. Working with field engineers to visit customers if the problem cannot be resolved remotely, testing and fixing faulty equipment. Reporting to the … front-line IT, and hardware/software support to Pinnacle customers. Key responsibilities Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice to customers experiencing problems with our More ❯

Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the … We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and … working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Responsibilities: Answering incoming calls to Service Desk, logging and actioning end More ❯