226 to 250 of 1,209 Remote Customer Service Jobs

IT Service Analyst Macclesfield£28,000 - £36,000 DOE + Hybrid Working + Pension + Free Parking + Life Assurance Excellent opportunity for an IT professional with strong technical experience across Microsoft technologies to join a global manufacturing business offering diverse project exposure, professional development, and a supportive working environment.This company is an international leader in specialist manufacturing and … their technology and people.In this role, you will deliver technical support and troubleshooting within a predominantly Windows-based environment. You will manage and monitor IT infrastructure, resolve incidents and service requests in line with ITIL processes, and take part in global projects focused on system upgrades and service improvements. You'll work with a global IT team, supporting … thousands of users and ensuring a world-class service across multiple sites.The ideal candidate will have strong technical knowledge of Microsoft technologies, networking fundamentals, and backup solutions, alongside a passion for continuous improvement and excellent communication skills. The Role: Provide IT support and troubleshooting across multiple sites and users Resolve incidents and service requests in line with ITIL More ❯

Team as a Systems Support Officer. The successful candidate will play a key role in delivering high-quality system support to NEP Consortium organisations. This includes managing and resolving service desk requests, supporting system developments and enhancements, and mentoring Systems Support Assistants. The postholder will be expected to provide guidance on system functionality and business processes, including Procure to … shared services, we would welcome your application. Main duties of the job As a Systems Support Officer, you will play a vital role in ensuring a responsive and professional service is delivered through our NEP Service Desk. Working closely with colleagues, you will be responsible for investigating, managing and resolving user requests in accordance with agreed Service Level Agreements (SLAs), while maintaining the highest standards of data security and customer service. You will contribute to a shared Service Desk, operating between 08:00 and 18:00 Monday to Thursday, and 08:00 to 17:00 on Fridays. You will work on a rostered basis across these hours, providing front-line support to a diverse More ❯

implementing business, financial or enterprise software. The roles involves working with our new clients to plan and manage training, pilot running, data take on and go-live. Our cloud service handles customer service, logistics, CRM, WMS, financials and business intelligence for our rapidly growing list of clients in 15+ countries. There is a preference for candidates to More ❯

be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure … operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations & Policy Build and execute a clear complaints strategy aligned with growth goals. Support complaints … actionable improvements and reduce complaints. Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support initiatives to boost satisfaction metrics More ❯

current with the latest Microsoft technologies and updates within the Power Platform and D365 ecosystem. Required Skills & Experience Proven experience as a Solutions Architect in Dynamics 365 CE (Sales, Customer Service, Field Service, etc.). Strong understanding of Power Platform (Power Apps, Power Automate, Power BI). Experience with Azure services, integration patterns, and data migration strategies. More ❯

development. Stay current with the latest Microsoft technologies and updates within the Power Platform and D365 ecosystem. Qualifications Proven experience as a Solutions Architect in Dynamics 365 CE (Sales, Customer Service, Field Service, etc.). Strong understanding of Power Platform (Power Apps, Power Automate, Power BI). Experience with Azure services, integration patterns, and data migration strategies. More ❯

development. Stay current with the latest Microsoft technologies and updates within the Power Platform and D365 ecosystem. Qualifications Proven experience as a Solutions Architect in Dynamics 365 CE (Sales, Customer Service, Field Service, etc.). Strong understanding of Power Platform (Power Apps, Power Automate, Power BI). Experience with Azure services, integration patterns, and data migration strategies. More ❯

to submit your CV for this role. Candidates with the experience or relevant job titles: Assistive Technology, Tutor, Teacher, Teaching, Student Support, Learning Assistant, Teaching Assistant, IT, Higher Education, Customer Service Assistant, Customer Support, Study Coach, Teaching Coach, 1-1 Tutor, 1-1 Support, Administrator, Special Education, Social Care, Social Care Assistant, Social Care Support Worker, SEN More ❯

to submit your CV for this role. Candidates with the experience or relevant job titles: Assistive Technology, Tutor, Teacher, Teaching, Student Support, Learning Assistant, Teaching Assistant, IT, Higher Education, Customer Service Assistant, Customer Support, Study Coach, Teaching Coach, 1-1 Tutor, 1-1 Support, Administrator, Special Education, Social Care, Social Care Assistant, Social Care Support Worker, SEN More ❯

to submit your CV for this role. Candidates with the experience or relevant job titles: Assistive Technology, Tutor, Teacher, Teaching, Student Support, Learning Assistant, Teaching Assistant, IT, Higher Education, Customer Service Assistant, Customer Support, Study Coach, Teaching Coach, 1-1 Tutor, 1-1 Support, Administrator, Special Education, Social Care, Social Care Assistant, Social Care Support Worker, SEN More ❯

to submit your CV for this role. Candidates with the experience or relevant job titles: Assistive Technology, Tutor, Teacher, Teaching, Student Support, Learning Assistant, Teaching Assistant, IT, Higher Education, Customer Service Assistant, Customer Support, Study Coach, Teaching Coach, 1-1 Tutor, 1-1 Support, Administrator, Special Education, Social Care, Social Care Assistant, Social Care Support Worker, SEN More ❯

applications perform to a high level while adhering to Mott MacDonald's policies and procedures. Key Responsibilities And Duties Include Provide support to Project Applications team Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication Work closely with the wider Applications teams, helping to define support requirements and … or relevant industry experience Knowledge of standard software used in engineering design and how they interact with other programs or peripherals Excellent verbal and written English communication skills Exceptional customer service skills Experience in a service desk support role, ideally working to SLAs Experience delivering technical support in an engineering environment using Autodesk and Bentley products Desirable … Knowledge of ITIL Service Management best practices, ITIL V3/V4 Experience of using PowerShell Experience in ServiceNow or similar ITSM Tools Support CDE Services such as ProjectWise and BIM suites Experience of working in a global organisation Personal Attributes Passionate about technology and learning Ability to balance demands and priorities and think clearly under pressure Attention to detail More ❯

Location: Hybrid Working – London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction and guidance. … technical support contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively to support team members in IT related matters Provide troubleshooting … sized IT projects as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of a team Ensure a high level of customer service and support is provided Assist with troubleshooting and resolving infrastructure issues Keep documentation and wiki up to date Skills and Knowledge: Ability to multitask, prioritise tasks and More ❯

We are seeking a motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play a key supporting role in helping the team … deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering, solution design, and customer interaction. Communication and Correspondence: Responding to emails, phone calls, and … hoc administrative tasks Assisting with internal award processes or business continuity efforts Learning and Development: Participating in training sessions and shadowing experienced staff Developing knowledge of business operations and customer service Taking initiative to improve processes and contribute ideas These apprenticeships are designed to build foundational skills in business administration. Duties and Responsibilities: Support the team in gathering More ❯

agreed KPIs (Key Performance Indicators) and objectives as defined by the company strategy and tactical activity plans. To generate strategic relationships with key individuals within the current and target customer bases. Work with the estimating and customer service teams to guarantee customer satisfaction. Preparation of sales plan pipeline, targets, CRM and KPI reporting. THE CANDIDATE: Extensive More ❯

Director, Customer Success (12-month maternity cover) Department: Strategic Accounts Development About the Role: The Director, Customer Success - UK is a key leadership role within PubMatic's Go To Market organization, responsible for driving the success, retention, and growth of publisher partnerships across the UK market. Leading a small team of Customer Success Managers, this role ensures … delivery of exceptional service, measurable performance outcomes, and strategic business impact for our publisher partners. Reporting into the regional leadership team, you will define and execute the UK customer success strategy, align cross functional resources to deliver against commercial objectives, and position PubMatic as a trusted, long term partner to the UK publishing ecosystem. This is a fixed … offering an exciting opportunity to contribute to PubMatic's continued growth and leadership in the programmatic space. What You'll Do: Lead and Empower: Develop and execute the UK customer success strategy in alignment with regional and global priorities. Foster a collaborative, high performance culture focused on strategic partnership, accountability, and continuous improvement. Drive Publisher Success: Partner with UK More ❯

experience with generator controls, synchronisation or CHP/Hybrid systems? Are you confident supporting customers with both remote and on-site troubleshooting? Do you enjoy blending electrical engineering with customer interaction and training delivery? Are you based within commuting distance of Rugby, or willing to travel across the UK when required? If you think this describes you then take … your career to the next level with a global leader in power generation control and automation who are shaping the future of distributed energy systems. This is a customer-facing technical role supporting sales, engineering and product teams, providing pre-sales support, commissioning expertise and ongoing customer liaison across the UK and international markets. What you NEED HNC … Minimum 2 years' experience in a technical support, applications, or commissioning role. Strong knowledge of gensets, synchronisation, automation or PLC systems. Confident communicator with excellent fault-finding ability and customer service skills. Full UK driving licence and flexibility for occasional UK/international travel. What you'll get in return Competitive base salary (DOE) + annual performance bonus. More ❯

key details. Role Overview: Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics: VIP & Executive Support Excellence - Proven experience providing white-glove support to C-suite executives, board members, and high-priority clients … with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support - Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise … meeting technologies. Experience troubleshooting audio/video quality issues, managing meeting room equipment, coordinating with AV vendors, and providing on-site support for high-profile events or presentations. Proactive Service & Relationship Management - Strong focus on proactive support, anticipating technical needs before issues arise, and building service improvement initiatives based on user feedback. Experience managing user profiles, maintaining asset More ❯

and company information management standards. *What You’ll Need:* _People Skills_ * Experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. * Passion for customer service, with a strong customer focus, and excellent problem-solving and analytical skills. * Excellent communication skills. You can clearly explain complex technical concepts. * You can apply creative More ❯

environment. If you are looking for a varied role with opportunities to grow, we would love to hear from you. Apply today — we look forward to hearing from you! Customer Support Executive (Graduate or Equivalent) full training will be given Location: Leatherhead Salary: Up to £25,000 (depending on experience) Hours: Full-time, office-based Are you looking to … start or grow your career in customer support and technology? We are looking for someone who is motivated, organised, and enjoys helping people solve problems. This is a fantastic opportunity to join a friendly, professional team where you can learn, develop, and really make a difference. What’s on offer: Salary up to £25,000 (depending on experience) with … from-home day available (following probation and based on experience) Company pension scheme Free onsite parking Supportive and welcoming team environment Ongoing training and opportunities to progress The role: Customer Support Executive (Graduate or Equivalent) As a Customer Support Executive , you will provide day-to-day support to clients, assist with projects, and ensure that customers receive the More ❯

highly desirable. The Role You’ll join a supportive sales team, managing a portfolio of small business accounts. The focus is on nurturing existing relationships, ensuring clients receive excellent service, and identifying opportunities for growth.Day-to-day responsibilities include: Managing and developing a portfolio of small but valued accounts. Building strong relationships and acting as the key point of … to increase engagement and revenue. Processing orders, producing quotes, and keeping CRM records up to date. Liaising closely with the wider sales and operations teams to deliver a seamless customer experience. Handling customer queries with professionalism and efficiency. What We’re Looking For I'm keen to speak with candidates who have: Experience in Sales Administration, Customer Service, Account Coordination, or Internal Sales. Excellent communication and relationship-building skills. Strong organisational ability and attention to detail. A proactive and commercial mindset, with a genuine interest in helping clients grow. Confidence working across CRM and Microsoft Office systems. MSP experience is highly desirable. This role is ideal for someone who enjoys structure and organisation but also More ❯

Type: Full-time, Permanent About SRD Technology UK At SRD Technology UK, were passionate about delivering cutting-edge IT solutions with a personal touch. As a forward-thinking Managed Service Provider (MSP), we pride ourselves on our commitment to innovation, agility, and exceptional customer service. We support a wide range of clients across diverse sectors, helping them thrive … Support Analyst who loves problem solving. As a Technical Support Analyst in Tier 1, you will work closely with Technical Support Analysts to provide IT support to our managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. This individual will also need to work on multiple … may include site visits if required. Key Responsibilities First point of contact for IT support queries (phone & Ticket System) Providing 1st line remote support and escalating when needed. Managing customer requests such as installations, user account changes, and updates Daily/weekly security/health and backup checks Contributing to and improving our knowledge base system Assisting project engineers More ❯

agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of … challenge into a success story! We are searching for a Post-Sales Escalation Engineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world where hybrid tech stacks, cloud solutions, and productivity-critical environments meet. If you love being hands-on, delight … step Troubleshoot complex issues via remote tools, diving deep into server, infrastructure, and networking layers Work alongside vendors, Technical Helpdesk teams and internal stakeholders to drive resolution and enhance customer outcomes Champion best practice, process discipline, and continual service improvement Communicate with clarity, empathy, and confidence in high-profile customer touchpoints This role is fully remote with More ❯

agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of … challenge into a success story! We are searching for a Post-Sales Escalation Engineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world where hybrid tech stacks, cloud solutions, and productivity-critical environments meet. If you love being hands-on, delight … step Troubleshoot complex issues via remote tools, diving deep into server, infrastructure, and networking layers Work alongside vendors, Technical Helpdesk teams and internal stakeholders to drive resolution and enhance customer outcomes Champion best practice, process discipline, and continual service improvement Communicate with clarity, empathy, and confidence in high-profile customer touchpoints This role is fully remote with More ❯

HybrIT Introduction Please make sure you read the following details carefully before making any applications. HybrIT Services is a rapidly expanding Systems Integrator and Managed Service Provider. We pride ourselves on a customer-first approach, delivering high-quality services while fostering strong relationships with our clients. Our diverse customer base includes large corporations, medium-sized businesses, and … development within a dynamic and expanding company. Location This is a hybrid role, offering the flexibility to work from home with office attendance 3 days a week, travel to customer sites for support purposes could be required on occasion. Candidates must be within a commutable distance to the office in or close to the NN7 postcode. Hours Standard working … and 7pm. A shift rota is in place for out of hours cover which rotates between the team. Out of hours upgrades, changes and patching are required based on customer requirements, this is then reflected in the working pattern of the team. Role Summary As a Senior Network Support Analyst, you will provide advanced technical support for network and More ❯