26 to 50 of 330 Remote/Hybrid Customer Service Jobs

King’s Service Centre’s mission to support and deliver innovation and excellence to King’s College London, working towards our Vision 2029. Responsibilities: As a member of the Service Desk team, you will provide the highest standard of first line support for IT services to staff … students at Kings’ College London, delivering exceptional customer satisfaction and a personalised service, whilst achieving the defined service performance KPIs. The Service Desk is a 24-hour contact centre, supporting IT, Estates & Facilities, Switchboard, Student and Residences queries. The post holder will handle frontline queries from ...

Role: Service Desk Manager Location: Blackburn (Hybrid Working) Salary: £45,000 (depending on experience) A growing Managed Service Provider based in Blackburn is looking to bring on an experienced Service Desk Manager to lead and develop their technical support team. This is a fantastic opportunity for someone … with strong leadership skills and a background in IT support environments to take ownership of a busy service desk and drive service excellence. You’ll be responsible for overseeing the day-to-day operations of the support team, ensuring tickets are managed effectively, service levels are maintained ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

summary The IT Service management team provides business-critical support for systems and services, to UKHSA business users at all locations at which UKHSA staff work. ICT Engineers will provide both technical and non-technical expertise in the development and operation of ICT support to end users within … required including Cardiff, Totnes, Gloucester, Chilton and Porton. Main duties of the job Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable ...

summary The Helpdesk Manager will lead the ImmForm Service Desk team, delivering a high-quality, customer-focused support service for the ImmForm digital platform, which underpins vaccine ordering, medical consumables, and vaccine uptake data collection. This role is critical to maintaining operational continuity and supporting UKHSA … health objectives and pandemic preparedness. The post holder will manage day-to-day operations, including user access, account validations, and data queries within agreed Service Level Agreements (SLAs). Acting as the first point of contact for non-clinical queries, the Helpdesk Manager will provide accurate advice, manage escalations ...

opportunity to join a Global Interactive Entertainment company and play a key role in driving high-impact transformation and leading initiatives that bridge customer service, logistics, and technology operations across a dynamic, global environment. You will be responsible for driving business transformation and process improvement initiatives, working … intersection of customer services, operational logistics, and technology delivery. This role requires the ability to define current ("as-is") operations, design future ("to-be") processes, and ensure smooth implementation across all stakeholders - from the business teams to technical providers. You will: Lead projects that enhance operational efficiency, streamline workflows ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain our key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing ...

client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. You’ll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and Dutch to provide top-tier technical support ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS You will act as the coordination hub for key customer accounts, ensuring service performance is monitored, managed, and continuously improved. You will help keep everything moving smoothly behind the scenes while ensuring customers always feel informed, supported, and valued. This is not just a reactive ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three … Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible ...

Service Desk Engineer (Multilingual - English & French) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and French to provide top-tier technical support ...

Service Desk Engineer (Multilingual - English & Spanish) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and Spanish to provide top-tier technical support ...

Service Desk Analyst Are you an IT support professional who thrives on solving problems and delivering exceptional customer service? We are working with a well-established organisation looking for a Service Desk Analyst to join their IT Service Delivery team. This is a fantastic opportunity … including Active Directory, VPNs, mobile devices, and CRM systems Ensuring excellent communication and regular updates to end users What we’re looking for: Strong customer service and communication skills Experience working in a service desk or IT support environment Familiarity with ITIL processes A proactive and positive ...

best ensuring they feel proud to be themselves and part of BUUK Infrastructure. FibreNest, part of the BUUK Infrastructure Group, are looking for Customer Support Specialist who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. … well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your ...

## Job DescriptionAt Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Service (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We’re leading the charge against outdated contact center solutions … helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a **Principal Solutions Consultant** you'll serve as a trusted advisor, innovative strategist, and technical thought leader. Bridging business vision ...

regardless of channel or partner involvement. The CX Designer will design and shape end-to-end services (front-stage and back-stage) across complex customer journeys, working closely with multidisciplinary teams to: Set direction for CX across multiple journeys, programmes or domains, ensuring alignment to a coherent enterprise-wide … experience vision. Build and evolve strategic, evidence-led service visions aligned to Motability Operations' purpose and CX principles Identify and resolve service-level pain points, gaps and inconsistencies across channels, teams and partners Influence strategic decisions on service scope, priorities and investment based on customer ...

regardless of channel or partner involvement. The CX Designer will design and shape end-to-end services (front-stage and back-stage) across complex customer journeys, working closely with multidisciplinary teams to: Set direction for CX across multiple journeys, programmes or domains, ensuring alignment to a coherent enterprise-wide … experience vision. Build and evolve strategic, evidence-led service visions aligned to Motability Operations' purpose and CX principles Identify and resolve service-level pain points, gaps and inconsistencies across channels, teams and partners Influence strategic decisions on service scope, priorities and investment based on customer ...

Permanent | Full-time SC Clearance eligible (no sponsorship available) This role is with a leading Microsoft Partner growing their architecture capability across Dynamics 365 Customer Engagement and Power Platform. Looking for experienced client-facing Microsoft specialists who already operate as the technical and design authority on enterprise transformation programmes. … into scalable, enterprise-grade solutions Define architecture decisions including configuration vs customisation Own data models, security architecture, and integration design Dynamics 365 CE (Sales, Customer Service, Field Service, Customer Insights) Power Platform (Dataverse, Power Apps, Power Automate, Power BI) Azure integration services (APIs, Functions, Service ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email … phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ensuring ...