251 to 275 of 1,209 Remote Customer Service Jobs

MD, you will own the P&L, set the strategic direction, and deliver sustained growth and profitability across the business. Success is measured by outcomes, raising operational excellence, scaling customer success, and building high-performing leadership teams that multiply impact. At Aspire, we operate with a decentralised model that gives our MDs true ownership while providing the resources and … vertical. As a leader and manager of a Business Unit, you will be responsible for developing and implementing the business strategic plan, which spans sales and marketing, R&D, customer service, professional services, and human resources. Along with the rest of the Business Unit leadership team, the MD must identify, define, and execute the strategies necessary to achieve … aligning operations with long-term objectives Delivers measurable improvements in scalability, efficiency, and operational excellence across portfolio companies Demonstrates consistent revenue growth through effective market expansion, cross-selling, and customer-focused strategies Ensures customer satisfaction and loyalty remain strong, driving high retention and advocacy Guides portfolio companies to maintain clear, market-aligned product strategies and roadmaps that balance More ❯

Technical Support Engineer - 1st/2nd Line - Managed Service Provider Environment Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a … Managed Service Provider (MSP) environment. Technical Support Engineer - Provision of 1st Line Helpdesk to 2nd Line support - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking More ❯

MD, you will own the P&L, set the strategic direction, and deliver sustained growth and profitability across the business. Success is measured by outcomes, raising operational excellence, scaling customer success, and building high-performing leadership teams that multiply impact. At Aspire, we operate with a decentralised model that gives our MDs true ownership while providing the resources and … vertical. As a leader and manager of a Business Unit, you will be responsible for developing and implementing the business strategic plan, which spans sales and marketing, R&D, customer service, professional services, and human resources. Along with the rest of the Business Unit leadership team, the MD must identify, define, and execute the strategies necessary to achieve … aligning operations with long-term objectives Delivers measurable improvements in scalability, efficiency, and operational excellence across portfolio companies Demonstrates consistent revenue growth through effective market expansion, cross-selling, and customer-focused strategies Ensures customer satisfaction and loyalty remain strong, driving high retention and advocacy Guides portfolio companies to maintain clear, market-aligned product strategies and roadmaps that balance More ❯

architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced … deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: Windows Server Platforms …/Virtualization Customer Engineer Technical skills: Broad knowledge of on-premises Microsoft products with deep understanding of the following: Azure Stack HCI/Local Software Defined Networking Deployments and Configuration Network ATC Storage Spaces Direct Deployments and Configuration Storage Provisioning Azure ARC for Servers Azure Virtual Desktop Virtual Machines Azure Update Manager Azure Monitor Windows Server (Windows Server More ❯

architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced … deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: Windows Server Platforms …/Virtualization Customer Engineer Technical skills: Broad knowledge of on-premises Microsoft products with deep understanding of the following: Azure Stack HCI/Local Software Defined Networking Deployments and Configuration Network ATC Storage Spaces Direct Deployments and Configuration Storage Provisioning Azure ARC for Servers Azure Virtual Desktop Virtual Machines Azure Update Manager Azure Monitor Windows Server (Windows Server More ❯

architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced … deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: Windows Server Platforms …/Virtualization Customer Engineer Technical skills: Broad knowledge of on-premises Microsoft products with deep understanding of the following: Azure Stack HCI/Local Software Defined Networking Deployments and Configuration Network ATC Storage Spaces Direct Deployments and Configuration Storage Provisioning Azure ARC for Servers Azure Virtual Desktop Virtual Machines Azure Update Manager Azure Monitor Windows Server (Windows Server More ❯

Service Desk Analyst Location: Chelmsford, Essex (Hybrid – 1 day per week onsite, remainder remote) Salary: Competitive + Benefits About the Role This is an exciting opportunity to launch your career in technology with a dynamic and growing team. As a Service Desk Analyst , you’ll be working on cutting-edge technology platforms within the London Market Insurance sector … developing a strong foundation for a successful IT career. Excellent communication skills are essential, as you’ll be liaising directly with clients to deliver an outstanding customer service experience while supporting key technology platforms. Key Responsibilities Respond to user calls, emails, and queries in a timely and professional manner Raise, log, and manage support tickets through to resolution … Triage and prioritise incidents in line with service level agreements (SLAs) Perform password resets and other routine IT support tasks Assist with onboarding new starters and setting up accounts and access Troubleshoot and resolve first-line technical issues or escalate where appropriate Contribute to maintaining knowledge base articles and documentation About You We’re looking for someone who is More ❯

will be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work. Reporting to the lead consultant/managing director your duties will include: Install, support and service business customers Handle telephone calls and emails … regular checks and processes Provide 1st line support to clients - via telephone, email and remote working Provide onsite support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need Part of this role includes the … requirement to maintain excellent relations with the customer and other resolver groups, guiding and aiding effective incident resolutions. As the first line of contact with customers you must always maintain a professional and corporate image of the company. Training Level 3 Information Communications Technician Apprenticeship Standard: The classroom training for the ICT apprenticeship comprises of 4 modules Each module More ❯

technical knowledge with good business and advisory skills. You’ll undertake a broad range of work in a variety of environments, building on your expertise whilst delivering first-class customer service. Key Responsibilities: You’ll proactively monitor ticket queues in our IT Service Management (ITSM) System and resolve issues and requests within agreed SLAs, providing regular updates to … and a wealth of technical knowledge, you’ll have the capability to support issues and incidents at first and second levels. You’ll bring an understanding of excellent client service and delivery to the highest standards, complemented by your excellent verbal and written communication skills. Digitally fluent and with a passion for IT applications, you have working knowledge of … pro-active, with lots of initiative and an ability to work at pace, you'll juggle a varied workload, effectively balancing priorities and deadlines. Whilst a ITIL qualification (ITIL Service Delivery/ITIL Foundation) would be beneficial, it’s your enthusiasm to learn and passion to deliver the highest standards of customer service that we’re interested More ❯

a business context. Knowledge of the wider Microsoft ecosystem including Azure, Power Platform, M365, and Active Directory. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Marketing, Sales, Customer Service Functional Consultant Associate). Experience leading workshops, defining system strategy, testing, training, and supporting implementations. Excellent communication skills with the ability to translate complex technical concepts to … in Public Sector, Financial Services, Energy, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, or Technology. Familiarity with Microsoft AI capabilities such as Dynamics 365 Copilot, Nuance, or OpenAI Service Builder. Experience in Field Service, HR, Finance & Operations, or equivalent. Knowledge of Agile/Scrum methodology, process mapping, and end-user training material development. What's on Offer More ❯

looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer to be the go to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact … for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex … Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows 10/11 Excellent communication and customer service skills Problem More ❯

looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer to be the go to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact … for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide 'how-to' support for Office 365 apps Escalate complex … Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles Must have HALO ITSM ticketing system experience Strong knowledge of Microsoft Entra Microsoft 365 and Windows 10/11 Excellent communication and customer service skills More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

2nd/3rd Line IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This position is … issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects and service improvements. While some client site travel will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation … support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. Create and maintain support processes, technical documentation, and internal procedures. Liaise with third-party vendors to triage and resolve support issues. Manage support More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Dont miss out More ❯