251 to 275 of 467 Remote/Hybrid Customer Service Jobs

base articles. Support IT asset management, procurement activities, and inventory control. Assist with ongoing infrastructure improvements and IT projects. Personal Attributes: Excellent communication and customer service skills. Ability to work independently and within a small collaborative team. Flexible, proactive and solution-focused approach. Must be comfortable operating ...

working with clients. What you'll be doing Providing technical support for software applications via phone, email and Microsoft Teams Managing incidents and service requests through a ticketing system, ensuring SLA targets are achieved Troubleshooting application issues and resolving problems where possible Escalating more complex issues to internal technical … Support. Strong pensioner payroll experience, either as your main role or as a significant part of a pensions administration, payroll, benefits or client service position. Understanding of the end-to-end pensioner payroll lifecycle. Experience working with ticketing systems and managing incidents. Strong troubleshooting and problem-solving skills. Excellent ...

managed within agreed SLAs Contribute to ISO27001 compliant processes and documentation What we're looking for Previous experience in an IT support or service desk role Strong Microsoft 365 administration skills Good knowledge of SharePoint Online Experience creating or maintaining Power Automate workflows Windows desktop and Windows Server support … experience Active Directory and PowerShell knowledge Experience managing or maintaining WordPress websites Excellent communication and customer service skills A proactive approach with strong troubleshooting ability Desirable CompTIA A+, ITIL Foundation or similar certifications Microsoft certifications Experience working within ISO27001 or similar security standards What's on offer ...

BullionByPost/Gold.co.uk BullionByPost and Gold.co.uk are among the UK’s leading precious metals businesses, built over many years on trust, integrity and outstanding customer service. We help customers buy and sell gold, silver and precious metals with confidence. For many people, these are not ordinary purchases. They … more than £500 million , serves customers across the UK and Europe, and has substantial opportunity for further growth across e-commerce, digital marketing, customer acquisition, retention and international markets. The Opportunity We are looking for an exceptional Chief Executive Officer to lead the next stage of the business. Although ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … recruitment keywords: sidmouth devon IT support first line second line third line 1st line 2nd line 3rd line admin administrator tech technical helpdesk service desk ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … sidmouth devon IT support first line second line third line 1 st line 2 nd line 3 rd line admin administrator tech technical helpdesk service desk ...

Helm Operations, we build the software that keeps the world’s maritime operations moving. From tugboats in Vancouver Harbour to offshore service vessels in the North Sea, our customers run their businesses with Helm CONNECT. And we don’t take that lightly. We’ve grown from a small start … additional international regions, deploying the full Helm CONNECT product suite in a phased, country-by-country rollout. The work involves close coordination with the customer’s central programme office and a third-party systems integrator, including a complex integration between Helm CONNECT and the customer’s enterprise ...

heading We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here … engineers who feed it Escalating to 2nd line with full diagnostic context: what you tried, what you ruled out, what you suspect Our stack Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base) Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security Microsoft cloud ...

support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly … Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple ...

redeploy refurbished assets to maximise value and minimise waste. Receive, log and manage to resolution EUC-related incidents and requests within the IT Service Management platform. Maintain and update the asset management database, ensuring accurate tracking of all changes and lifecycle stages. JML Process Management: Oversee the technical execution … operational workflow for physical device deployment, tracking inventory, hardware lifecycles and the coordination of shipments across company locations. Provide a high level of customer service and adhere to service management principles and processes (ITIL). Own and delegate priority incidents and requests related to EUC assets. ...

identifying and removing technical blockers to maintain delivery momentum. Technical Documentation: Produce comprehensive help files, user guides, and support materials to assist with customer onboarding and reduce support ticket volume. Skills Required: Detail-Orientated: Capable of managing complex backlogs and ensuring documentation is accurate and useful. A Clear Communicator … Closing Date Sunday, 20th September 2026 Start Date Sunday, 4th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/ ...

Fircroft, a world-leading engineering staffing provider, is seeking an experienced IT Operations Manager (Service Management & Site Reliability) for a hybrid Knutsford-based role. You will own the live production platform, lead both the Service Engineering and L1 Customer Service teams, and drive uptime, incident response ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts ...

Efficiency and demand management, providing services to many of the major water utility companies and their customers, as well as an impressive cross sector customer portfolio. Our services cross over all aspects of water demand management offering complementary and beneficial services to our clients and end customers alike. … will oversee the delivery of water-efficiency and field-based projects, ensuring they operate smoothly, profitably and to the highest standards of quality and customer service, while maintaining strong relationships with clients and internal stakeholders. This is a hands-on leadership role where you’ll be expected ...

delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Systems Engineer This vital role involves providing requirements analysis and systems … engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements ...

with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.Develop customer relationships and drive sales of Bandwidth Infrastructure to Enterprise customers. Achieve sales and revenue growth targets through consistent account management activities as well … activities in Zayo’s CRM tool and other reporting tools.* Develop accurate and timely forecast of sales opportunities.* Develop and maintain records of customer activity for reporting of sales and forecasts.* Provide accurate and timely information to management.* Coordinate closely with other departments to ensure customer satisfaction ...

Garden, London/Hybrid The Role Are you fluent in both French and English, with experience managing e-commerce websites and creating engaging online customer experiences? Would you enjoy helping a leading luxury jewellery brand grow its presence in the French market while developing your own digital career? Diamonds … trading and optimisation of our French website. You'll work closely with teams across Ecommerce, Marketing, Merchandising, Design, Development and Customer Service to improve website performance, launch exciting campaigns and enhance every stage of the customer journey. This is a fantastic opportunity to build your career with ...

work in Knowledge Information Management within the Digital, Data and Technology department, we are passionate about data management and it's lifecycle and put customer service at the heart of our service. What you will do Import, transform, validate and quality check NRW data following NRW standards … these minimal requirements during the course of your employment with us. Additional Information Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. Natural Resources Wales is unable to offer visa ...

Operations & Data Analyst US-NY-Melville Job ID: 34723 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Melville Headquarters About the Role Canon USA in Melville, NY is currently seeking a AI Operations & Data Analyst (Analyst, Data Analytics). In this role … will be expected to develop and implement advanced AI capabilities to become a company expert in data collection, consolidation and analysis of real-world service operations data, specifically focusing on the Field Service to ensure machine learning models and automated workflows deliver actionable insights. This role will require ...

annum + Excellent Benefits Our client is a leading software provider within the healthcare sector, known for delivering innovative solutions and exceptional customer support. Due to continued growth, they are looking for a Support Analyst to join their expanding team. Key Responsibilities Provide customer support via phone … resolve application issues. Manage support tickets and meet SLAs. Perform SQL updates and generate reports. Work closely with internal teams to deliver excellent customer service. Skills & Experience Strong IT and problem-solving skills. Excellent communication and customer service. Ability to manage multiple priorities. SQL or application support experience ...

+ **NetSuite**: ERP for financial and operational management. + **Mavenlink**: Project and resource management. + **ZenQMS**: Quality management system for compliance. + **ZenDesk**: Customer support platform.* Monitor vendor performance, negotiate contracts, and ensure SLAs are met.* Manage integrations between internal systems and external applications.**Team Leadership*** Lead and mentor … M365), including security and collaboration tools.* Familiarity with ERP systems like NetSuite, project management tools like Mavenlink, quality management systems like ZenQMS, and customer service platforms like ZenDesk.* Knowledge of cloud infrastructure management and domain administration.* Strong understanding of cybersecurity frameworks and compliance requirements (e.g., GDPR, UK Data ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

reports around returns, pricing & promotions, sales order processing etc. Working with key stakeholders across the business including; Finance, Commercial Sales team, Customer Services, Warehouse and the Senior Management Team Provide key-user support for master data queries, providing guidance and training to users on master data standards Support ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear ...